Brookdale Meadowmont

Brookdale Meadowmont was equally as nice as the other Brookdale facility that we ended up going with. The sales rep was great and super informative during our tour. We liked everything that we saw. It is a little smaller and more quiet which may be just what some prefer, but my mother is more of a social butterfly so we wanted a place that had some more going on. All of the residents that we saw looked happy. It seems like a well run, beautiful facility.

Our tour with Brookdale Meadowmont was ok, there was nothing bad about the facility we just did not see diversity in their residents.

I thought Brookdale Meadowmont was really great. I liked how through their assessment was. They were very good about asking us questions about Dad to determine how well he would fit in there, that kind of thing. And I was impressed by that. They were the first place that we visited, and there seemed to be less activities going on there, which was a factor in our selection of a different community. But the tour they gave was excellent. And they were great with follow-up after the tour as well, which was nice.

The community was clean when I saw it and everything seemed to be in order. The staff is friendly and very accommodating with any questions. They are pretty responsive.

Very nice facility, clean and homey. Dining room is lovely and chef is committed to fulfilling resident’s wishes. Unfortunately the outside spaces are very small, both in the back and front of the building. Would loved to have seen more green space or a view, not a parking lot.

When it wasn't convenient for the management to keep my mother in their dementia unit they "hospital dumped" her. After 4 years and nearly $300,000 in fees they sent her to the emergency room with trumped up cause and then discharged her the same day. My sweet 90 year old mother, with dementia and in a wheel chair with no place to go. Management here is ruthless and uncaring. The only reason they get one star is the immediate CNA's and MedTech's were always very kind to her. Don't for a minute trust that management won't do what is best for them and not the resident. Also this is an "a la cart" facility which means they get you in at a low dollar but quickly increase fees 10-15% annually. In four years there were five different executive directors and the only leadership they could come up with is "hospital dumping". The docs at UNC emergency room told me this isn't unusual for this facility. BEWARE AND STAY AWAY. This facility is a long way from the old "Carolina House".

Although almost all staff is extremely nice, there seems to be a lack of staff.The NAs staff the dining room serving meals and also clean the dining room. This, instead of, providing attention to the patients. Sometimes the times are very slow in answering call bells, again I believe because they do not have enough nursing staff. This is particularly unacceptable when a call could mean that a patient has an emergency. On the plus side, everyone learns your name very quickly and seem recepetive to suggestions when they are made. Very capable seeming director who is also extremely nice to be with as are most of the staff. I just wish they would hire more people--like servers for the dining room so that the NAs could go back to the floors to take care of patients!

This was a very nice facility. Total number of residents is 45. Had more of a Bed and Breakfast feel. Nice common areas. Very limited outdoor space. There is a very nice, but small front porch. There is a back patio area which is also the smoking area. It has potential. It would be better with a little fountain and more landscaping. All residents were happy. Many previous professors, doctors, and professionals. Lots of activities. 5 room options. No pricing was available to me when I visited. I will wait for someone to get back to me next week. Several residents and staff said that the food was very good.

My parents loved it so much they are moving here on a permanent basis. It's a smaller community than others we had looked at but very nice. The sales person was so helpful and kind when needed he will help other others departments or residents when in need. The staff overall is nice and friendly. They really liked the food . We would recommend this community to anyone.

My mom is settling in very nicely, the staff has been great with her and she is starting to take part in the activites and enjoys going to the dining room with the other residents. She even likes the food.

The move to this community has been a great experience for my grandmother. The place is kept yes very clean. She is looking like she might need memory care soon, but the community has offered to save her a spot in their memory care. Their memory care unit is very nice. So far, they are doing a good job in keeping her safe. I like the fact that the community its small, it's not an overwhelming community. The apartment she is in is small but comfortable. From what I've heard, the meals are great. They have activities daily and she has been going to most of them.

The staff has been great here. The community I do like I just think that it is a little outdated. However, it is kept clean and neat. They have a lovely front porch as well that I like. The food is good not exceptional, but I would like to see that they have a menu for diabetics to be able to eat healthier.

This place was not as close for the family. There was a good interaction between the staff and residents. I was more interested in what they have to offer.They have activities available. My tour went good and got all the information needed.

We'd have some concerns with the community. We need a higher level of care than the community has been able to provide thus far, but as an assisted living community, this place would be great. My mom and family have said the food is good. It's a bit on the expensive side, but it is very well kept.

My Dad was very well taken care of for the short time he was there. The staff were nice and friendly but there were some things that I did not like. Brookdale really dropped the ball on a few things and did nothing to rectify the problem besides apologize. I hate to say it but an apology is not going to fix the emergency pull cords in my Dad's place and it is completely unacceptable for them to be there and only one of the three actually worked. I hate that it didn't work out but I can't say I'd recommend them given the circumstances.

I relocated my 87-yr-old mother to Carolina House after the facility where she had lived for almost 5 years told me that she could no longer be cared for in that facility due to her increasing disability related to Parkinson's Disease. After touring a number of other assisted living options, I selected CH Chapel Hill because the staff assured me that my mother's level of disability should not be an issue for them to handle. As an added bonus, CH was less expensive than my mother's previous AL because we were able to select a Companion Suite, which was really all the space she needs at this point in her life. The staff at CH have handled my mother's needs very well. They do seem to be unfazed by her disability and do a good job at getting her out of bed and involved in activities. Also there is a geriatric nail care service available, which is a wonderful benefit. And a hairdresser comes to her and washes and styles her hair and cuts it too. Change is never easy, especially for the elderly, but I believe that I made the best choice for my mother. Parking at CH can be challenging but I have found a space each time I needed one. Staff seem hard working and willing to help. Meals seem to be OK although, like her previous AL, she seems to sometimes get meat that she cannot chew ( she really needs softer protein sources like meatloaf or fish). Overall, i am happy with this facility.

Carolina House of Chapel Hill: I'm very pleased with the staff. Staff is very nice, helpful, and engaging. They care about the well being of the residents. They have been very complimentary to my mom. The facility is very nice, and the room as well. They were very accommodating and provided us with furniture in our difficult situation. The business manager was always available for my questions. My mom has been happy with the accommodations, and activities they offer. I would recommend Carolina House to other families.

My mom has been living at the Carolina House since July 2013. I can not say enough about the personalized care she has had since she has been there. When she arrived, she was in trauma. My dad had just passed, she left her lovely home in Virginia and she had beginning stages of dementia. We started out at Carillon in Durham. It was a disaster and my mom began to decline quickly. Knowing that she was not receiving the individualized care she needed, we began looking around. Carolina House was the answer to our prayers. The intense support she had when she first arrived, the love and personal attention she felt from every single staff member, the activities, the meals and the connection we had with supervisors and nurses/therapists were just some of the highlights that I will mention. Little by little my mom began to adjust to her new life and now is thriving in the community. She has friends and family visits often. What is most significant about the Carolina House that I can say is that this is like home. When I visit, I don't feel like a stranger. I also just feel comfortable like I am visiting my mom at home. There are not a lot of airs and fancy outward appearances (with little substance behind them...beware of that). This is not about how someone "sells" you something. This place is just real good, everyday normal living where normal is extraordinarily comforting and loving. Also, just to say the med tech staff is very knowledgeable. Medication rounds run like clockwork at CH. At the other facility we were at, it seemed like it was a major complicated event every single time!! I was not even sure my mom was getting her correct meds there because honestly she was just a name on a card in a numbered room. That is not Carolina House for sure. We are thankful to all those at the CH!!!

My mother liked this facility most on our tour of 'next step' options. All the necessities seemed in close proximity. They had a folksy, non-institutional aura. It was her top choice of the five we visited.