Brookdale Meadowmont

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community was clean when I saw it and everything seemed to be in order. The staff is friendly and very accommodating with any questions. They are pretty responsive.

Very nice facility, clean and homey. Dining room is lovely and chef is committed to fulfilling resident’s wishes. Unfortunately the outside spaces are very small, both in the back and front of the building. Would loved to have seen more green space or a view, not a parking lot.

When it wasn't convenient for the management to keep my mother in their dementia unit they "hospital dumped" her. After 4 years and nearly $300,000 in fees they sent her to the emergency room with trumped up cause and then discharged her the same day. My sweet 90 year old mother, with dementia and in a wheel chair with no place to go. Management here is ruthless and uncaring. The only reason they get one star is the immediate CNA's and MedTech's were always very kind to her. Don't for a minute trust that management won't do what is best for them and not the resident. Also this is an "a la cart" facility which means they get you in at a low dollar but quickly increase fees 10-15% annually. In four years there were five different executive directors and the only leadership they could come up with is "hospital dumping". The docs at UNC emergency room told me this isn't unusual for this facility. BEWARE AND STAY AWAY. This facility is a long way from the old "Carolina House".

Although almost all staff is extremely nice, there seems to be a lack of staff.The NAs staff the dining room serving meals and also clean the dining room. This, instead of, providing attention to the patients. Sometimes the times are very slow in answering call bells, again I believe because they do not have enough nursing staff. This is particularly unacceptable when a call could mean that a patient has an emergency. On the plus side, everyone learns your name very quickly and seem recepetive to suggestions when they are made. Very capable seeming director who is also extremely nice to be with as are most of the staff. I just wish they would hire more people--like servers for the dining room so that the NAs could go back to the floors to take care of patients!

This was a very nice facility. Total number of residents is 45. Had more of a Bed and Breakfast feel. Nice common areas. Very limited outdoor space. There is a very nice, but small front porch. There is a back patio area which is also the smoking area. It has potential. It would be better with a little fountain and more landscaping. All residents were happy. Many previous professors, doctors, and professionals. Lots of activities. 5 room options. No pricing was available to me when I visited. I will wait for someone to get back to me next week. Several residents and staff said that the food was very good.

My parents loved it so much they are moving here on a permanent basis. It's a smaller community than others we had looked at but very nice. The sales person was so helpful and kind when needed he will help other others departments or residents when in need. The staff overall is nice and friendly. They really liked the food . We would recommend this community to anyone.

My mom is settling in very nicely, the staff has been great with her and she is starting to take part in the activites and enjoys going to the dining room with the other residents. She even likes the food.

The move to this community has been a great experience for my grandmother. The place is kept yes very clean. She is looking like she might need memory care soon, but the community has offered to save her a spot in their memory care. Their memory care unit is very nice. So far, they are doing a good job in keeping her safe. I like the fact that the community its small, it's not an overwhelming community. The apartment she is in is small but comfortable. From what I've heard, the meals are great. They have activities daily and she has been going to most of them.

The staff has been great here. The community I do like I just think that it is a little outdated. However, it is kept clean and neat. They have a lovely front porch as well that I like. The food is good not exceptional, but I would like to see that they have a menu for diabetics to be able to eat healthier.

This place was not as close for the family. There was a good interaction between the staff and residents. I was more interested in what they have to offer.They have activities available. My tour went good and got all the information needed.