Atria Southpoint Walk

This was a good community. It was too expensive for us.

Atria Southpoint Walk was very nice. But it was too fancy - which was not what I was looking for. Also it was too far away from family.

I would be very thorough in questioning the information that you're given when they're selling you the place. They did a wonderful job and were very reassuring. But once they got our money and we were trying to navigate, it was like everybody dropped the ball, which was frustrating. I felt that nobody took responsibility when we had an issue financially. Most of the people were wonderful, but some of the upper staff were not as thorough. The apartment was very nice, and was very sufficient for my loved one's needs. The food could have used a bigger variety, especially of fruits and vegetables. I know that they lost a lot of staff during Covid, as did a lot of places, so I can't blame them for that. But waiting to be greeted let alone served took sometimes up to 25 minutes. I did like that it's a smaller, more intimate community (about 135 residents at the time). And the front desk staff and the IT guys were really lovely. I would recommend the community, but I would just be careful in getting all of the information.

This is really a special place with lively residents, wonderful food and great activities. The apartments are large and nice and the courtyard is fantastic. Can’t wait to come live here

I enjoy my apartment and share in activities with some great new friends. I especially love the exercise classes and lots of great activities. Staff is wonderful and always very helpful. So glad to be here

I'm very happy here at Atria Soutpoint Walk. I especially like the people who live here.

I would recommend the community for your parents or loved ones. There is a lot to offer as a community feel and has a nice apartment complex feel. Aerobics, gym area, and more are available activities for the residents to choose from.

The staff members have been super friendly and new our loved ones names within two days. The meals and dining service is really good and the activities are doing well. The housing or apartments here at Atria are a really good size for the value.

The community is neat and clean and the staff is very friendly and accommodating. Overall so far so good I would recommend this community to others based on my experience.

The staff are fantastic, from the director to the wait staff they are amazing. They respond quickly and are open to feedback. Communication is good and I would recommend this community to others based on my experience.

The staff did an awesome job with the Covid protections, which is one of the reasons I chose them. I believe they've only had 3 cases total from the very beginning of Covid, because they shut everything down above and beyond the CDC guidelines. The staff are professional and nice. It's beautiful and clean. There's a nice library. The grounds are nice, and it's a good location - you name it, it's there nearby. Yet it's still quiet where the residents live. The rooms are nice. The physical therapy there is the best I've ever seen - they're incredible. They're starting to open up more and more. I know in June they're going to start up trips again on a limited basis. My loved one is in independent living, but they have a really good assisited living section as well.

I would recommend the community to others for their loved ones. The apartments are wonderful and spacious. The staff are very friendly to work with and towards the residents. My loved one is stating there isn't a lot of variety and the food taste is bland.

Our major issues we have had is that they recently upped the price 10% which they state it is to to increasing in staff members, however that has not been noticeable to our loved one or other residents in the community.

Atria Southpoint Walk in Durham NC has been my home since May 2019. In June 2018, my dear husband [name removed] passed away very suddenly. In early Spring 2019, I was facing major surgery and a long recovery at home. A close friend was concerned about me and my beloved cat Jack living at home home alone, so she brought me to visit Atria. I loved it, and I was so happy to know I could continue to live near my church, my friends, my stores and restaurants, and all my familiar surroundings. I couldn't move to Atria right away, but the Community Sales Director [name removed] stayed in touch with me, and after my surgery, I came to visit again. [name removed] showed me the most perfect apartment - a 1st floor 2-BR, 2-bath apartment with a bright sunroom where Jack could take a nap and watch the birds. I especially loved having a full kitchen and being able to bring my own full-size washer/dryer right into my apartment. I leased the apartment immediately, and since Jack and I moved here, I have never looked back. The staff are so friendly and helpful and they have made my life so easy. The great OT/PT therapists have helped me regain my strength and mobility. I am safe and well cared for, and despite the isolation we have all experienced during COVID, I am so thankful to be here. [name removed] would be so pleased to know that I live in such a wonderful community.

We chose Atria Southpoint Walk because we liked that they offered an apartment with a separate bedroom, it was very convenient to where I live, and they also offer great activities for the residents. They do happy hour in their pub area where they could get together and be served drinks, they have a beautiful screened in gazebo, and a bus that takes people places. She says the food has been 50/50, but they do have a good variety. The best part about the community so far has been that they have had minimal covid outbreaks, so they are very consistent. I would definitely recommend.

Atria Southpoint Walk is a lovely retirement community with many friendly helpful people allowing seniors to live well and stay safe. Dining options need to be improved both in variety and nutrition. the selections offered are repetitive and not enough options like salads and fruit are offered. Therapies - PT/OT and speeck offered through Legacy are excellent and available on site.

Excellent tour with complete information and answers to tons of questions that we had. [name removed] was very patient and helpful in guiding us in our search for assisted living for mom. When we are ready to move her from home, Atria Southpoint Walk will be at the top of our list.

Really loved living here! The staff is always helpful and there is always fun things to do like going to DPAC, shopping or to a museum. Legacy is a great group as well and its very convenient to have them in the building - though they make me work hard :) I enjoyed having meals with others and doing puzzles in the common area. Overall a really nice place to live

My mother really thrived while living at Atria Southpoint Walk. She was more active, more mobile and smiling more than I've seen her in years. There was always fun things for her to do and the dining room lively at meal times. Legacy on site was a wonderful benefit for getting her some PT. Staff is always friendly and willing to help Overall would recommend this community as a wonderful option for your loved one

We were very disappointed with Atria. We signed a move in contract for the first of the month and then they said we couldn't move in until the [date removed] of the month. My mother in law was packed and moving from out of state and it was incredibly stressful. They never even an apologized to us. The food was terrible, the freezer was always broken , and they went through three chefs in three months. The residents contracted outside caregivers, and they were lovely people. At Atria, the front desk person with nice but the rest of the staff were rude and harsh. For example, when my mother in law was moving out, the manager stopped us, and in front of my mother in law said "you need to be out by the end of the day." It was really horrible . I would say to families, don't go there. It is not a good value for your money. We were incredibly disappointed by the entire experience.

2. 1
3. 2