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Best of 2022 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 2-3% of senior care providers nationwide based on reviews from residents and families.

Carolina Reserve of Durham

4523 Hope Valley Rd, Durham, NC 27707

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Carolina Reserve of Durham Community Exterior photo 2
10 Photos
10 Photos available
3 Floor plans
3 Floor plans available
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street view of Carolina Reserve of Durham
Robert Y - Loved one of resident/client
5.0

Visited several communities before selecting this one. Have been very pleased with the service, cooperation, and attitude of the staff.

Read all reviews

About the facility Carolina Reserve of Durham

Conveniently located in the “City of Medicine,” Carolina Reserve of Durham is a modern home built on old school comfort. Nurturing residents’ independence and wellbeing, the community’s commitment to senior living is reflected in its family-like atmosphere, active community involvement, and inviting living spaces. You’ll appreciate upscale features like elegant landscaping and open-concept community areas, perfect for meaningful visits from family and newly discovered friendships. With everything you could possibly need in one safe and secure place, plus the freedom to explore your interests and passions, you’ll find it easy to find your home in this community.

Community Amenities and Services

Say goodbye to laundry and lawncare and hello to more free time! Professionally trained staff is available around the clock to help make each resident’s daily life as easy as possible through services like routine housekeeping, laundry, and dry cleaning. Not to mention the state of the art healthcare, including medication management, on-site hospice and therapy, specialized diabetic and incontinence care, and a cutting edge memory care program which combines innovative programming and activities with personalized, hands-on attention.

This amenity-rich community makes it easy for you to be as active as you’d like. Dine in a thoughtfully designed restaurant-style dining area, where...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Carolina Reserve of Durham is a community within Navion Senior Solutions properties. See all Navion Senior Solutions communities.

Pricing for Carolina Reserve of Durham

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Carolina Reserve of Durham

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Jacuzzi
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English

Activities

Devotional Activities On-Site
Bible Study Group
Art Classes
Cooking Classes

Reviews

for Carolina Reserve of Durham
4.6(25 reviews)
Write a Review

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

2.0

Care Services

4.4

Activities

4.5

Staff

4.5

Value for Cost

4.5

Overall Experience
16
9
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0
Date Submitted
1
7
12
Reviewer
2
17
5
1
Care Received
9
0
1-20 of 25 reviews
Sort by

4.0
anonymous - Toured community
Assisted Living
September 14, 2022
Verified Review

We had a very good tour at Carolina Reserve of Durham. They were very kind and very receptive. They answered all of our questions. I thought it would be a good fit for my loved one. But after their nurse evaluated her, they felt she required too much care. Which came as a surprise. I don't think she seemed to require more assistance than the other residents I saw on the tour.


5.0
Bill - Loved one of resident/client
Memory Care
December 22, 2021

Great place...I trust them to care for my loved one.


5.0
Robert Y - Loved one of resident/client
Assisted Living
December 22, 2021

Visited several communities before selecting this one. Have been very pleased with the service, cooperation, and attitude of the staff.


5.0
Joseph B - Resident/client
Assisted Living
December 22, 2021

Very positive experience. I find the attentiveness of the staff and programs to be most efficient. Staff is courteous. Call button is answered in a timely manner. Maintenance needs addressed promptly and efficiently. Variety of food is appealing and appetizing.


5.0
Ethan W - Loved one of resident/client
Memory Care
December 22, 2021

Awesome folks working here. Great place to come to and love the mingle with.


5.0
- Loved one of resident/client
Assisted Living
December 22, 2021

Thanks to the staff of Carolina Reserve for your loving care of my mother, for your professionalism, compassion, and for all you have dont to keep her safe, happy, & engaged with life.


5.0
Anonymous - Loved one of resident/client
Assisted Living
December 21, 2021

The staff at Carolina Reserve cares as much about their residents as family members do. This fact alone makes them exceptional. There are many activities for the residents, including live music, where everyone in attendance clasps, sings along, and even dances. The front porch is a wonderful gathering place. Food is excellent. In fact, the whole facility is excellent.


5.0
John A - Loved one of resident/client
Assisted Living
November 24, 2021
My Review

This place is amazing! My mother was in a state of insane fearful suffering and madness in her Alzheimer's when she came in and the staff have has helped her transition to a far more calm, happy, at ease state with consistent support, a ton of empathy, good medical treatment and lots of love. The facility is clean and well taken care of. I would recommend this place to anyone. [name removed] was honest non salesy, and showed a genuine sense of care and professionalism, as does [name removed] which made us want to work with CR and makes us feel good about it. Rebecca's extra lengths to bring joy to my mom's life are deeply appreciated.


5.0
Charisse - Toured community
Assisted Living
November 11, 2021
Verified Review
Our experience with Carolina Reserve

Carolina Reserve is the assisted living/memory care side of Bartlett Reserve. When we went in they assessed my dad and did not think he was ready for that type of care yet so they referred me to Bartlett. I was grateful that they were up front and honest with me about where he should be.


3.5
YL - Loved one of resident/client
Assisted Living
August 23, 2021
Verified Review
Recomend with Reservations

I would tell other families that they need to continue communicating with the facility and stay on top of what is happening with their loved ones. The administrator is super nice and does respond almost immediately to anything that you send her, but the follow-through is lacking. So I would recommend not sending your loved one there and relying on them entirely to give them everything that they need. Be sure to stay involved and be their advocate. The food has been a sore spot. They don't follow through in physical requirements of what our loved one can and cannot eat. They say they'll look into it, but then nothing changes. Because she was having so many issues with the food, I asked them to send me the daily menu and didn't receive it. I also asked for list her list of medications with times that they were administering them and didn't receive that either. Probably the thing they're lacking the most is communication and follow-through. But the people there are very nice, and they're good with activities. The marketing person was absolutely wonderful and receptive to making positive changes in the community.

Cleanliness

3

Friendliness

4.5

Meals & Dining

2

Care Services

3

Activities

4

Staff

4.5

Value for Cost

3


4.0
Anonymous - Loved one of resident/client
Assisted Living
February 25, 2021
Verified Review
my review

The communication is sufficient, but I would not recommend this community to others

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

No data collected


4.0
anonymous - Toured community
Memory Care
February 1, 2021

A very well done Zoom tour...answered my questions, very homey atmosphere, provides my husband needs; appropriate size facility for him I believe and if there are negatives my search on their site and other inquiries did not divulge them. We are in the process of trying to close on this choice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Brandon Hall - Industry reviewer
Memory Care
October 23, 2020
Verified Review
Review of Carolina Reserve Of Durham

Pleasant staff. Most have been here for years. Always clean. Activities Coordinator and marketing always have fun things for people to do. Beautiful front porch. Would recommend for my own family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Susan M. Jones - Resident/client
Memory Care
October 23, 2020
Verified Review
Review of Carolina Reserve Of Durham

A wonderful place to live. The people that work here are very helpful and kind. I give an excellent rating!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Bill Russ - Loved one of resident/client
Memory Care
October 8, 2020
Verified Review
Review of Carolina Reserve Of Durham

Nice facility- lots of activities. Caring staff. I would recommend.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Charles Ritter - Loved one of resident/client
Memory Care
October 8, 2020
Verified Review
Review of Carolina Reserve Of Durham

The entire Carolina Reserve team has been accommodating as they possibly could be during these trying covid times and we are greatly appreciate. [Name removed] has especially gone above and beyond. The entire community displays a sense of caring and compassion and we feel that our loved one is safe and well cared for here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
May 12, 2020
Verified Review
A Nice community

I was really impressed how they tried to incorporate things in my dad's life experiences into activities for him. It is really reassuring the way the community is set up for memory care residents. I like that it is a smaller community. I feel very at ease with the director and all of the staff I have met. I do feel comfortable with my dad being there because I feel he is being well cared for, especially now during COVID.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
April 1, 2020

Being in the time of Stay-At-Home Orders due to COVID19, the representative at Carolina Reserve was very accommodating, answering my many questions, addressing my concerns and taking me on a personal tour via FaceTime. I was impressed by the facility in general and also the Staff, taken unawares by the impromptu FT tour, who greeted me and continued with their duties. I was directed to the MedTech for some specific concerns, which he answered more than satisfactorily. Overall...very good impression.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
February 8, 2020

Very interested. Liked it very much. Contact very helpful.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
D Roberts - Loved one of resident/client
Memory Care
October 18, 2019
Verified Review
Review of Carolina Reserve

Very good compared to other places I've been in. Staff is courteous and seem like they care for residents. place is clean and smells good.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 25 reviews

Neighborhood around Carolina Reserve of Durham

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Carolina Reserve of Durham

Carolina Reserve of Durham offers Studio and Semi-Private. Learn more.

Carolina Reserve of Durham has received an average review rating of 4.6 based on 25 reviews. See all reviews.

Call (919) 403-0055 to reach a resident at Carolina Reserve of Durham.

To reach a resident at Carolina Reserve of Durham call: (919) 403-0055



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.