Brookdale Durham

I would want families to know when looking at Brookdale that it is overpriced. In the memory care unit, the color of the wall and the furniture made the atmosphere bland and dreary. It made me sad and depressed. There were not a lot of activities provided and the space was limited in the memory care unit. I do like that they had memory boxes outside of each persons room. They had pictures in it and different things about that person. Overall, I would not recommend this facility.

The director of nursing was always friendly and approachable, But once my dad got there, we quickly realized that is wasn't the right fit for him and his care needs. We chose Brookdale in a pinch because my dad was finally willing to move somewhere and they had available. It really is a beautiful facility, always seemed cleaned, and the food was good. We had constant billing issues though.

While my loved one was here everything was great. The staff is incredibly kind, they are very attentive, and there was not one moment where there was something that needed to be done and it wasn’t done. My loved one would tell me that she loves them as well. After some time my loved one was moved into hospice care and had to relocate. Unfortunately she had passed away now. When I called and spoke to the director here and told them about that they were telling me how much they loved her and everything. I believe that was a great experience and it shows me how much they paid attention to her. The facility itself was very clean. It was so clean yet it didn’t have that “institutional clean” smell. There are no complaints there with their cleanliness. All in all I would recommend this location to other families as well.