Canoe Brook Assisted Living-Catoosa

It was a good experience. Our experience was during the pandemic. The staff were very friendly and the food seemed to be good. The activities were good as well. We were no longer allowed into the community due to the pandemic. The community didn't clean my loved one's room once a week, like they had promised. The laundry wasn't being done. The community didn't want to acknowledge that my loved one was at the end of their life. It took a couple of days to get the director to acknowledge that my loved one needed some medication for comfort during their transition. The community even fought hospice over this request.

We wanted to tour this community but were sent a video. There was no contact or follow-up after the video and it made us feel like the community was not inviting.

The administration is pretty good. I've had some problems with one of the care staff. He's a little too harsh with the residents, and lacking in patience. The rest of the care staff has been good. They did notify me right away when something happened with my loved one. When we moved in, they told us the food was great, that they serve shrimp often. In reality, the standard is pre-fab hamburgers. For the premium we're paying, I think they should be feeding them better. I'm frustrated that you can't take your loved one out to dinner without them having to quarantine when they come back. I feel like my loved one is in prison, and that's not right. I know it's not Canoe Brook's fault - it's the state regulations. Canoe Brook is still offering limited activities, and it's up to the resident how much they participate. If I call down there and want something done, they'll do it. The three main administrators - the director, the head nurse, and the sales director - are just wonderful people. But their hands are tied. All in all, I think it's a good place. And I would make the same choice again.

The rooms are very adequate, and in the memory unit they have a high staff to patient ratio which helps out immensely.

The community was always clean. The staff could have been more aware in terms of how often they check on the resident. Other that the care was good. The administrative staff was a bit disorganized. The activities were good but there was definitely room for improvement.

I would recommend this community because the place is very nice and clean, it looks like a hotel rather than a nursing home. My loved one is doing well since his move here. The staff is nice, but they seem to change a lot. My loved one likes to get used to people and learn their names. The food is up and down but in good portions. The apartment he is in is comfortable and clean. So far, it's been a good move.

My mom really likes it there. She is more active and eats healthier. Since moving in since August, her heart meds have been halved. The nurses keep in contact, the support staff is incredible, and my mom loves the food. You can tell the staff cares about their senior citizens. I have been bringing high school students their for 2 years and the staff turnover is low.

GREAT, POSITIVE PEOPLE AT THIS FACILITY. ALWAYS ATTENTIVE. CLEAN, BRIGHT AND CHEERFUL ATMOSPHERE. THEY TAKE THE WORRY OUT OF MY DAY TO DAY LIFE. KNOWING MY MOM HAS BEEN PLACED IN SUCH A GREAT FACILITY.

I moved my wife to a memory care unit at Tulsa Assisted Living and Memory October 13, 2015 due to problems we were experiencing at another facility she was at for over two years. I wish I had made the change a long time ago. I cannot begin to describe the positive difference. She gets an abundance of personal attention and many activities are provided. The maximum occupancy is 18 which is a hugh positive. Things you should know: 1) The facility is less than one mile from the 193rd E. Ave and I-44 exit. It sounds far, but is easy to drive and get to. It is worth any extra mileage you might drive. 2) You will need to furnish the apartment. Note: Apartments come with a small refrigerator, an individual heating and airconditioning unit, basic cable, and the bathroom has a shower with a heatlamp in it! All units are single occupancy. 3) This is not an 'end of life' facility unless the 'end of life' comes quickly. This is actually a very big positive as many memory care facilities take residents that should be in nursing type facilities which causes turmoil and requires more staff to handle which is almost never provided in an assisted living licensed facility. The result is inferior care. This was a hugh problem in the previous facility my wife was in and was one of the main reasons for moving her. 4) The memory unit has the usually challenges associated with these type of facilities as regards staff turnover and staffing 24/7. I have personal knowledge of 3 other facilities and Tulsa Assisted Living and Memory does an excellent job; by far the best of those I have personal knowledge of. At this point in time I can say without reservation that you will be hand pressed to find a better facility for your loved one including those that command a high fee for their services.

Canoe Brook Assisted Living and Alzheimers is a very nice facility. They made it very easy and made my father feel very welcome. The room was all clean and ready for him to move in and the staff was all very helpful

It was not clean. We were not impressed with this community and we surely did not choice this community to help take care of our loved one. It’s really important to look at a lot of communities when you’re searching, so you find a really good match.