Bellarose Senior Living

Before you become wooed by the beautiful building ask to meet and sit down with head nurse - ask about family involvement - she wants none - she is controlling and a bully. The director shows no professionalism and never takes action but blames her staff. The salespeople give misleading info. There is no communication among staff and if you question them they are very rude. My family lasted 10 days and they are still billing us and they haven't been there for 3 months. Moving family to assisted living is hard enough and they make it harder. Ask what assistance you are getting you will be shocked at everything they don't assist with. It's a joke. Ask many questions because after you pay they want you to disappear and they will control and yell at your loved one. There are several to choose from and this is NOT a good one. If the nurses are always at their desks - red flag. If you don't have a say in your loved ones' care - red flag. I do NOT have anything good to say about this place

Bella Rose is not a good place for seniors. Lack of respect, understanding and the ability to listen. I was given the wrong medication for 2 weeks. They would not listen even yelled at me over it. Another resident locked herself out and they told her they would get to it when they got to it. She was sitting outside her door on the floor when I went by. Not a friendly accommodating place overall

I would not recommend this community at all for your loved one. The staff were not qualified and they promised that they would have someone qualified taking care of my loved one and this is not what happen. This community did not deliver what all I needed.

This community was amazing, we brought our loved one here from another facility and we did not realize how bad of a condition our loved one was in because the community did not communicate with us, but Bellarose accepted him right away. This community felt like home right away, they not only treated our loved one like family, but they showed our family genuine care. They gave him such comfort during his stay, they were so attentive and accommodating. It is obvious from the very top to management, to the maintenance team that this is more of a job to them.

Bellarose Senior Living is a beautiful gorgeous facility and they do offer a lot of activities, however they do seem to have trouble keeping staff members. The meals are terrible so those could use improvements

nothing i type is being allowed to post no matter how i word any of it, i give up at least my one star may go through if i meet the minimum characters.

Don't move here. The billing was a mess and we are still having issues with them and the billing. Communication is not good at first they were great with sending info and updates about the community and what they're about and then when you pay the deposit the communication stops. I would not recommend this community to others. Maintenance issues were not addressed quickly also. The food was horrible and we had to pay out of pocket to feed my loved one due to the food being so bad.

Very comfortable place and quality care.

Beautiful facility. Great location. However, I felt it was a bit overpriced.

So far Bellarose has been a good experience. Overall, I find that the staff is helpful, friendly, and accommodating, and the food is good. I like that they have a lot opt options to choose from. I haven’t had a chance to participate in the activities that the offer yet because I’ve been so busy, but they do seem to have several things going on each day. Really my only issue is that there are some problems in my apartment that they have not gotten around to fixing yet. My dishwasher is broken among a few other things. Other than that, our stay has been pleasant so far.

Look beyond the fancy, new building! Nothing but problems since my parent moved in when they opened. Problems with incorrect/missed medication administration. No communication from staff when issues. Attrition of executive director and nursing director in just 3 months. Only RN is by consultation only. CNA's administer medication. All we asked for was correct administration of easy medications, bathing assist, clean clothes, assurance of three meals a day and communication with family. Not one of these has been done without prolonged, frustrating dialogue. They act like we're asking for too much.

This community is brand new and you can really tell. The community is beautiful almost mirrors a 5-star resort or hotel. It is a larger community the decor is wonderful and the landscaping is done very lovely. The staff is friendly and very nice. I just didn't think this would be a good fit for mom I think she might have gotten a little overwhelmed by the size.

I was very impressed with this community, the staff did an excellent job showing us around they took their time and answered all our questions. Their level of care here is more than what my father would need as he is still very independent but it would be one of my top choices for him when and if he does need this type of care. I would definitely recommend coming for a tour here. My dad did mention in leaving he thought everyone looked kind of old here, at which I just smiled.