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Brookdale Willowbrook Place

7450 Willowchase Boulevard, Houston, TX 77070

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Brookdale Willowbrook Place community exterior
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George - Loved one of resident/client
5.0
Would Recommend

I would recommend it. I would recommend my Mom to stay. They have been doing a great job with my family member. It would a good place for your loved one to reside.... Read more

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About the facility Brookdale Willowbrook Place

Find an array of personalized services and homelike amenities to help you age in place gracefully, at Brookdale Willowbrook Place. Located in the gorgeous city of Houston, Texas, you will have access here to multiple levels of care, including skilled nursing, memory care, and assisted living services. As a continuing care retirement community (CCRC), Brookdale’s trained team members can assist with all of your short- or long-term health care needs. Whether you’re looking for assistance with rehabilitation after a surgery; or help bathing, dressing, or managing medications; you can choose the exact services you need. Families and residents can also find comfort knowing that compassionate team members are available 24 hours a day, seven days a week to be alerted to an emergency. A 24-hour emergency alert system is also in place, to offer added security. Your safety and well-being are top priorities here.

Brookdale’s team works hard, providing residents with homemade meals, as well as assistance with home maintenance, housekeeping, lawn care, transportation, and so much more. With the help of staff’s hospitable efforts, you can look forward to more free time. Residents can connect with the concierge service and receive assistance with personal requests, or book a beauty...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Willowbrook Place is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Willowbrook Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
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$XXXX
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Semi-Private
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$XXXX
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Willowbrook Place

Community Details at Brookdale Willowbrook Place

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath


Reviews for Brookdale Willowbrook Place

3.8

(44 reviews)

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Cleanliness

4.0

Care services

3.8

Staff

3.8

Meals & dining

3.5

Activities

3.9

Value for cost

3.8

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1-20 of 44 reviews
5.0
May 23, 2022
anonymous - Toured community
Verified Review
Community Tour

The tour at Brookdale Willowbrook Place was great. They were very nice, and it seemed like a great place because you didn't have to move if your care needs increased later on. But the rooms were a little bit more expensive and also very small. And my family member wasn’t interested in giving up some of her furniture/belongings at that time.


5.0
March 4, 2022
George - Loved one of resident/client
Verified Review
Would Recommend

I would recommend it. I would recommend my Mom to stay. They have been doing a great job with my family member. It would a good place for your loved one to reside.


1.0
February 2, 2022
Anonymous - Loved one of resident/client
Communication is a joke.

I call this facility to speak to my sister who is in rehab there due the a stroke. The phones 50% of the time go to a voicemail and since their rooms cannot be called directly, I cannot reach my sister. There is no answer at the nurses station either.. I would never recommend this facility and if I could, I would move her immediately from this facility

Response from Brookdale Willowbrook Place

February 11, 2022

We deeply regret that we were unable to meet all of your expectations. We want to thank you for your feedback and please know it will be reviewed and used to better serve our residents and their families in the future.


5.0
February 1, 2022
Duane R - Loved one of resident/client
Verified Review
My review of Brookdale Willowbrook good place

The quality of care at the community is okay. It is difficult to speak with the person that is responsible for my loved ones care. My loved one does not participate in the activities. This community is clean and nice for the residents.


5.0
July 9, 2021
anonymous - Toured community

We really like this facility and would have chosen it if we hadn't found one comparable and closer to our home. The staff was very nice and [name removed] was awesome. Would not hesitate to go there if it were closer.


5.0
March 18, 2021
Kathie H - Loved one of resident/client
Excellent Facility

Our experience with Brookdale at Willowbrook has been extremely positive. We have a loved one in both skilled nursing and assisted living. Both have been pleased with their healthcare, happy with the food, and impressed with the efficient, friendly staff. Check it out!


3.0
March 2, 2021
Anonymous - Loved one of resident/client
Verified Review
my review of brookdale

I felt like the skilled nursing had some supervisors that help keep everything on track. When she moved to the other area in the community the communication stopped and it was very tough to get ahold of people. I felt her wounds progressed too far before they would take care of them.


0.5
March 21, 2020
Lori - Loved one of resident/client
Do not consider this facility.

Do not consider this facility if you care about your loved one. My mother was at this facility. They neglected and failed her. She fell twice. They did not report this fall to myself, hospice, or management. Nor was an incident report filed, which is their policy. When I went to visit her, I noticed she was in pain and distress. When I looked over her body, I noticed a contusion to her leg. I went to ask a caregiver if she knew what happened, that is when she proceeded to tell she found my mother on the floor in her room screaming. She simply put her back in bed and told no one. I requested mobile xrays to be done and that is when we found the fractured hip. My mother lay there for 17 HOURS with no help, pain medication, or medical treatment of any kind. I had to place her on crisis care and I lost her 5 days later. I reported this to the Department of State Health Services and the complaint was substantiated and the facility was cited. This exact thing happened to another resident just prior to this happening to my mother. This was not an isolated incident. Check the Department of Health and Human Services and D.A.D.S website for citations they have received. Please consider a different facility for your loved one.


5.0
May 24, 2019
anonymous - Toured community

My Mother and I met with [name removed] last night to tour the facility and gather information. I will have to say that I've been in some denial about my Moms need to more from an Independent Senior Community to Assisted Care but after listening to [name removed] and my Mother talk about the assistance she would receive, I no longer have a doubt that it is time. I appreciate how down to earth [name removed] was to talk to. It emotional to say the least, for me to walk through all of this with my Mom and [name removed] made us feel like family. I am looking forward to hearing from her with more information that I can share with my Brother. I hope Brookdale knows what a treasure they have in [name removed]. Since my Mom is living across the street at a community that was owned bu Brookdale when my Mom moved there it just feels like the right way to go.


0.5
November 14, 2018
anonymous - Loved one of resident/client

Would not recommend. I'm very disappointed because when we first went there everyone was very friendly and communicative. As the days went on, it was like pulling teeth to find anything out. And then there were almost too many people because I could ask one person a question and they said I would have to talk to another - and another - and another and I would never get a straight answer. My mom was supposed to be recovering there from a surgery and we were planning on moving her to the Assisted Living facility there but as the days went by, mom kept getting worse. I noticed that she wasn't eating but apparently that's not something they write in there notes or pass onto family members. Ended up having to have mom go to emergency room and within 30 minutes (from blood work, urinalysis and x-ray which Brookdale said they had performed two days earlier - although I have yet to get those results which I asked for 3 months ago) the hospital found all kinds of things wrong with her. The communication at Brookdale stinks. I feel sorry for anyone who doesn't have a family member or advocate going there everyday. With all that being said, most of the nurses were very nice and would fill me in (when asked) of mom's status from their shift. It just seemed shift to shift and upper management did not relay information.


2.0
May 26, 2018
Family member - Loved one of resident/client
Look elsewhere

My MIL was at this facility since December 2013 and recently past away after having a stroke at the facility March, 2018. The entire time she was there the phone system was/is a joke. The person answering the phone doesn't know who the staff members are and what extension to transfer you to. The mid-level and executive staff do not return phone calls and/or e-mails. After having a meeting with the new staff members, as turn over occurs regularly, we were assured we would get responses. Nope. The caregivers do their best to help with the residents. The BIGGEST issue by far was the constant problem of medication. My MIL paid for medication management and it was mishandled time after time. We would perform audits and medicine would be "misplaced." Medication would be changed by my MIL's doctor and the facility would order the old medication. They would order medication months before it was due to be re-ordered. The frustration was so overwhelming we constantly debated moving her elsewhere. We did not because it would be more difficult for her to adjust since she had Alzheimer's. All in all, I will never place another family member in a Brookdale facility.


5.0
August 5, 2017
Benita - Loved one of resident/client
A great place

Everyone at Brookdale has Been very professional, helpful, and respectful. I am very happy to have them taking care of my family member. I know i can trust them to take care of her as if it was there family. I totally would recommend Brookdale to anyone that needs help with the health and welfare of their loved one.


3.0
July 17, 2017
anonymous - Loved one of resident/client
Verified Review
The Meals Are Good

My husband is doing well since moving into the community and he really enjoys the meals they make for the residents. From my visits, I have not seen any activities.


0.5
May 9, 2017
anonymous - Loved one of resident/client
Verified Review
Think twice ... please!

My mom was diagnosed with late onset Alzheimer's in 2016, We moved my mother here in August 2016. From the start we were mislead. My mom was at a rehab facility when we found this place, and since I knew someone who had stayed at a different location I thought this would be a good place. We had to move quickly, unfortunately or I would have kept looking. We paid for a room from the start as we were instructed, but then when they came to get her from the rehab, they told us she would have to go to their extended care facility before she could go to her room. They kept her in there for way too long and it was not until I starte questioning things did they finally move her to her room - see my dad had to pay for the room even though she was not in there; they just did not charge him for the care. They made us provide supplies (diapers, wipes, toilet paper, furniture, etc.), charged us for every little thing and did nothing but up my mother's medications to keep her sedated. This same sedation led to many falls that led to hospital visits (one time surgery) and she could not even keep her eyes open! They also keep raising the price every chance they got. So, after we endured an accident ridden stay here that led to a broken hip, a fractured pelvis, and a cut in her arm that required stiches, we moved out. The new place took her off all the meds they had added here and she could keep her eyes open and actually have a conversation with us again. This was a blessing as soon after we moved out my mom's symptoms accelerated and after 2 months she did not recognize us, her children, and then passed a little over a month later. Cherish the time you have especially if your loved one has Alzheimer's because you do not know if they will know who you are the next time you visit. And, choose a small privately owned facility if you can.


4.5
March 1, 2017
anonymous - Toured community
Verified Review
We loved it!

We were heart set on the Brookdale Willowbrook Place when we toured, but it did not have enough privacy in the shared rooms. Other than that, I liked the way it was set up, it had a homey feel to it. The location was great for us as well.


3.0
December 20, 2016
anonymous - Loved one of resident/client
Verified Review
My husband and myself

My husband and I live in this very nice community. The staff is outstanding and friendly. The menu could use a little improvement. They do offer us activities each day. This community is clean and well taken care of. We like the care here and would recommend others to know if the good value for loved ones.


4.0
December 12, 2016
anonymous - Loved one of resident/client
Verified Review
Grandmother's Care

I am happy to know that my grandmother is in great care here. We like the staff and how caring and friendly they have been to our needs. She is happy with the variety of meals. She is offered activities. The community is very clean. I do recommend the excellent care here for other families for a good value and excellent care.


3.0
November 3, 2016
anonymous - Loved one of resident/client
Verified Review

I know that my friend likes this community a lot, but I have my reserves about them. I was not impressed with them at all. They are not coordinated very well and they tell you that they are going to do something and they don't. They also have not been keeping me informed about what is going on.


5.0
October 4, 2016
anonymous - Loved one of resident/client
Verified Review
Great Care For Us

We are very happy with this community. The staff members are wonderful and caring. The food is very good. Alot of activities to keep active. We would highly recommend this for great care for other families.


4.0
October 4, 2016
anonymous - Loved one of resident/client
Verified Review
Mom's Good Care

This is nice community for my mom. A clean community in everyway. The food is very good and a variety. Alot of activities for her to enjoy. I would highly recommend this community for great care and value.

Neighborhood around Brookdale Willowbrook Place

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Frequently Asked Questions about Brookdale Willowbrook Place

Brookdale Willowbrook Place offers Studio and Semi-Private. Learn more.

Brookdale Willowbrook Place has received an average review rating of 3.8 based on 44 reviews. See all reviews.

Call (713) 630-8900 to reach a resident at Brookdale Willowbrook Place.

To reach a resident at Brookdale Willowbrook Place call: (713) 630-8900



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.