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VERIFIED PARTNER

Brookdale Virginia Beach

937 Diamond Springs Road, Virginia Beach, VA 23455

8.2
Review score
53 reviews
Add review
8.2
Review score
53 reviews
5 star
47%
4 star
28%
3 star
15%
2 star
4%
1 star
6%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Virginia Beach
Brookdale Virginia Beach
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Anonymous
-
Family/friend
5.0
So grateful to find this place for our loved one!!!!
My loved one is currently a resident at Brookdale Virginia Beach. They are well staffed and overall, the facility has a positive energy. The staff are friendly and seem happy working there. The staff has great communication with the family and return calls, emails and texts in a timely man

About the facility
Brookdale Virginia Beach

Embrace coastal city living, all-inclusive care, and gorgeous views at Brookdale Virginia Beach. Here, residents seeking memory care can thrive day or night in a safe environment. Rest assured that the staff is on-site 24 hours a day, seven days a week to be alerted to an emergency. The community also includes secured entrances and exits, enclosed outdoor areas, an emergency alert system, and keypad entries. Along with heightened security, residents can find peace of mind in their day-to-day lives. Whether it’s selecting dementia-friendly meals, receiving help with housekeeping and home maintenance, or receiving individualized care, the staff makes sure that each resident is a priority. Two distinct memory care programs are also available — the Clare Bridge and Solace — to promote purposeful programming, while preserving residents' unique abilities. A variety of activities are planned daily and grooming assistance is available, as needed. Residents also have access to a helpful concierge service, a clinic, beauty/barber shop, and postal services all on-site.

Community services and amenities

Residents can fill their days with activities like gardening, art classes, movie nights, cooking demonstrations, karaoke, and more. A game room, scenic walking paths, and an arts and crafts studio are also available to use if...

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Virginia Beach

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Virginia Beach

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Compare

Brookdale Virginia Beach
Brookdale Virginia Beach

937 Diamond Springs Road, Virginia Beach, VA 23455

Bay Lake Community
Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455

Discovery Commons Virginia Beach
Discovery Commons Virginia Beach

1628 Old Donation Parkway, Virginia Beach, VA 23454

The Waterford at Virginia Beach
The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

8.2
Review score
53 reviews
8.2
Review score
53 reviews
5 star
47%
4 star
28%
3 star
15%
2 star
4%
1 star
6%
9.8
Review score
80 reviews
9.8
Review score
80 reviews
5 star
86%
4 star
11%
3 star
1%
2 star
1%
1 star
1%
9.6
Review score
83 reviews
9.6
Review score
83 reviews
5 star
56%
4 star
31%
3 star
5%
2 star
4%
1 star
4%
9.4
Review score
145 reviews
9.4
Review score
145 reviews
5 star
64%
4 star
20%
3 star
8%
2 star
3%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Virginia Beach

8.2Review score53 reviews
8.2
Review score
53 reviews
5 star
47%
4 star
28%
3 star
15%
2 star
4%
1 star
6%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Virginia Beach with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Virginia Beach has 53 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.1
Staff
4.8
Meals & Dining
4.2
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Virginia Beach with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Virginia Beach has 53 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 53 reviews
Anonymous - Family/friend
Memory Care
November 17, 2023
5.0
Verified Review
So grateful to find this place for our loved one!!!!
My loved one is currently a resident at Brookdale Virginia Beach. They are well staffed and overall, the facility has a positive energy. The staff are friendly and seem happy working there. The staff has great communication with the family and return calls, emails and texts in a timely manner. We also receive emails about family nights and upcoming monthly and holiday activities at the facility. The place is clean and even the maintenance person was very helpful in getting our loved one's TV set up. We are so grateful to have found Brookdale Virginia Beach. This place has exceeded our expectations!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 10, 2023
5.0
Verified Review
Review for Brookdale Virginia Beach
My father is happy and they take good care of him. We actually picked because we thought it was least expensive. I wish they would take Medicaid.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 26, 2023
4.0
Verified Review
Glad we found Brookdale
I feel that my loved one is getting great care with the nurses and staff, with kindness and understanding, at Brookdale Virginia Beach. The food is wonderful. I hope that my loved one will join some activities in the future. The physical therapy has been a big help. The whole facility is clean, warm and friendly. I am very happy with this facility. I would recommend Brookdale Virginia Beach to friends and family.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Marie - Toured community
Memory Care
February 9, 2023
3.0
Verified Review
My Tour Experience at Brookdale Virginia Beach
This was a good community. The tour guide wasn't available.
Response from Brookdale Virginia Beach
February 12, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Memory Care
September 26, 2022
5.0
Verified Review
Easy Transition for My Loved One
They are always clean when I visit my loved one. The staff are great, welcoming, and have been caring towards my loved one and family. My loved one seems to really enjoy the food served during meal times. There are activities available for the residents to participate in if they choose to. This has been a great value for our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 22, 2022
4.0
Verified Review
Good vibes of the community
Any small issues, that I had they resolved quickly. My loved one does not complain about the food- the menus look good. I picked this place because of the cost, avalibilty, they had openings, and it's a smaller community. They have lots of trees, and the vibes of the facility is good. It's a nice neighborhood, and the location is great. I would recommend. The rooms are big, and very spacious, which is nice. They are very accomodating, and the communication is good.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
DJ - Family/friend
Memory Care
September 21, 2022
2.0
Verified Review
I think if a resident is " docile" / compliant then it's a good fit. However, my husband has Lewy Body dementia and I think several staff did not know how to handle him -- it was like pouring gasoline onto a fire. Other staff were very good to him and knew what tone to take and what actions to take or Not. So, despite the mantra of " all staff are trained", the reality is that some staff didn't demonstrate this. I felt like my loved one got labeled and Brookdale let him down. It was not a good fit for him. So, we left after [time frame removed]. He has been in a private home setting since and this is a much better fit for him.
Cleanliness
5
Friendliness
4
Care Services
4
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 27, 2022
2.0
Verified Review
Beware of What They Present in The Beginning
I would elsewhere for a place for your loved one. The cleanliness of my loved one's room has never been kept up and there is a smell to it. I have seen some activities for the residents. There have been personal belongings that have gone missing or stolen from my loved one. There has been one thing after another during our experience at Brookdale. During the tour and it was much better, and since moving my loved one into the community it has gone downhill from what I saw that first day. The Executive Director was changed after the first two days my loved one was in the building.
Cleanliness
2
Friendliness
3
Care Services
2
Value for Cost
2
anonymous - Family/friend
Memory Care
April 13, 2022
3.0
Verified Review
Take better care
We are moving my loved one due to him falling a few times. They did not have enough people to care for my loved one so this community did not work for us. The staff and some of the nurses were okay and tried to be helpful but we just knew this was not the place for our loved one. We feel like they are understaffed and should have more people, they need help.
Cleanliness
3
Friendliness
3
Anonymous - Family/friend
Memory Care
February 21, 2022
4.0
Verified Review
Ask lots of questions.
I recommend being a little more upfront than I was regarding what they can physically do for your loved one. For instance, I asked for help for my loved one because he was not walking properly. I asked if they could help him walk, and they said "No, we don't do that here." So If you have the money, I feel like it's worth it to pay more for a facility that has enough staff to better accommodate health needs. I wish I knew that he would not be taken care of on a 1:1 basis as much as I expected, and perhaps I didn't know the right questions to ask before choosing a facility. He has fallen several times, and I think if he had more supervision the situation would have been much better. I like the staff - the nurse, assistant nurse, and the ones who assist my loved one. They're very courteous, and they do a good job of handling him when he gets confused while they're helping him and struggles, thinking they're trying to hurt him. I just wish they were better staffed in the evening. That's when I really worry about him falling.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Value for Cost
3
anonymous - Family/friend
Memory Care
September 7, 2021
4.0
Verified Review
They're very involved with their residents and do a good job keeping them involved in activities.
The only problem we've had is from day one, we had our loved one's payments set up to be automatically withdrawn form her bank. The month passed, and we were waiting and waiting. Still no withdrawal from her bank account. We called Brookdale, and they said it was all taken care of. It ended up taking two months to get it resolved. And in the meantime we got a nastygram about the overdue account. But that should be all resolved at this point. And accounting /bookkeeping is the only problem we've had. Everything else has been just fine. They seem very involved with their residents. The manager there does a really nice job. And the facility is nicely kept. I haven't seen anything I've been concerned about.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
3
anonymous - Toured community
Memory Care
May 25, 2021
4.0
Verified Review
My review of Brookdale Virginia Beach
Our family had an in person tour and our experience was very good. They did have restrictions so while we were there at the community, the sales lady had a nurse go around the community with her phone which was very nice. We were very tempted to put our love done there but in the very end it was covid that messed us up. We felt they became short staffed and we wanted to make sure our loved one was going to find and get the best care. Brookdale is a newer community which was very nice
CS - Family/friend
Memory Care
April 30, 2021
5.0
Verified Review
my review of Brookdale Virginia Beach
We toured this community and the tour was very good and the staff was very friendly. The only issue we had was there was no one at the front desk and the security seemed to be lacking.
Anonymous - Family/friend
Memory Care
March 19, 2021
4.0
Verified Review
compationate care
I would highly recommend this community after they made the management change. The communication between the staff and the family is good and they keep us well informed. The staff is very friendly and compasionate also.
Cleanliness
4
Friendliness
5
Care Services
4.5
Staff
4.5
Meals & Dining
3.5
Value for Cost
4
Bruce N - Family/friend
Memory Care
February 2, 2021
5.0
Verified Review
Attentive and compassionate care
They have had a recent change in management and the overall facility has improved drastically from what it was a few months ago. The staff are much more attentive and the new executive director is great, it has made a huge difference. Overall, I would recommend this community other families who are looking.
Cleanliness
4
Friendliness
5
Care Services
5
Meals & Dining
4
Value for Cost
3
anonymous - Toured community
Memory Care
October 26, 2020
4.0
I've only done a virtual tour because of covid but have done it twice. I like what I've seen so far. The building looks charming & clean & the staff on video seem caring but I would definitely have to visit this place physically before I chose this for my mother. [name removed], the sales manager has been wonderful to work with & generous with her time & very patient with me & my brother's questions.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Bobby - Family/friend
Memory Care
October 6, 2020
3.0
Verified Review
Blind Faith
I would tell my friends that the community is fantastic. The nurses are wonderful, caring, the attention they give the residents is outstanding. You couldn't get better attention from your own family. The food was less than average according to family members of my loved one. The management at the time of move in for my loved one was horrible. The new manager is fantastic, she is training a new director. The manager currently there is a regional manager. The overall parent company itself stinks, lacks in communication, availability, and incorrect billing. All the bills I received had to be debated.
Cleanliness
5
Friendliness
5
Value for Cost
2
Care Services
5
Activities
4
anonymous - Family/friend
Memory Care
October 2, 2020
1.0
Verified Review
Beware
I would tell friends not to put your mother there. My mother was in the community and was sent to a hospital. Brookdale sent her to another hospital and told me the wrong hospital than they sent her. After finding the correct hospital I found out from the nurse at the hospital that my mother wasn't changed and was raw from this. This made me decide to remove my mother from this community. Her medicines were messed up as well.
Cleanliness
2
Friendliness
2
Value for Cost
0.5
Care Services
0.5
Activities
3
Sheila Sendling - Family/friend
Memory Care
September 10, 2020
5.0
Verified Review
A great place for wonderers.
This community was so clean and the staff was amazing, it was a little expensive but it we paid for what we got. The care services were wonderful, our loved one was taken care of very well especially during COVID. The activities they had were painting class, all kinds of arts and crafts, they had exercise classes, and entertainment groups come in and do sing a longs as well bingo. One thing that really stood out to us was the fact that all the staff members seemed to really care about every resident, they were very kind to everyone. They had big rooms, the entire community was a big circle shape which made it very easy for residents to go out and walk around.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bobby Whitney - Family/friend
Memory Care
May 28, 2020
5.0
great environment
The marketing team was very informative, helpful & caring. Though there was an uncomfortable issue upon arrival the care team seems to show personal interest & endearing attention.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
3.5
Viewing 1-20 out of 53 reviews

Amenities
at Brookdale Virginia Beach

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Room Service
  • Special Dining Programs
  • Anytime Dining
  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • International Cuisine
  • Meals Provided
  • Vegetarian

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Game Room
  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Filipino
  • Spanish
  • Italian

Activities

  • Catholic Services
  • Karaoke
  • Gardening Club
  • Live Dance or Theater Performances
  • Other Religious Services
  • Intergenerational Programs
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Activities Off-site
  • Holiday Parties
  • Wii Bowling
  • Reminiscence Programs
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Tai Chi
  • Live Musical Performances
  • Brain fitness / Dakim
  • Yoga / Chair Yoga

Neighborhoods
around Brookdale Virginia Beach

See what the neighborhood has to offer and what’s nearby:
Brookdale Virginia Beach in google map

Frequently Asked Questions
about Brookdale Virginia Beach

Brookdale Virginia Beach offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Virginia Beach 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 561-2147 to reach a resident at Brookdale Virginia Beach.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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