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Brookdale Virginia Beach

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937 Diamond Springs Road, Virginia Beach, VA 23455

8.3
Review score
57 reviews
Add review
8.3
Review score
57 reviews
5 star
45%
4 star
28%
3 star
16%
2 star
4%
1 star
7%
See all reviews
8.8
Review score
29131 reviews
642 facilities
For pricing & availability:
(866) 374-4058
Brookdale Virginia Beach
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Brookdale Virginia Beach
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Anonymous
-
Child of resident/client
4.0
a welcoming community with friendly and caring staff
Overall the place has positive energy that our Mother thrives on. The staff is very friendly and helpful. The facility is really nice and we all love the outdoor courtyard. Lots of fun and engaging activities for resident and family. At times, our Mother's room was dirty and family has

About the facility
Brookdale Virginia Beach

Embrace coastal city living, all-inclusive care, and gorgeous views at Brookdale Virginia Beach. Here, residents seeking memory care can thrive day or night in a safe environment. Rest assured that the staff is on-site 24 hours a day, seven days a week to be alerted to an emergency. The community also includes secured entrances and exits, enclosed outdoor areas, an emergency alert system, and keypad entries. Along with heightened security, residents can find peace of mind in their day-to-day lives. Whether it’s selecting dementia-friendly meals, receiving help with housekeeping and home maintenance, or receiving individualized care, the staff makes sure that each resident is a priority. Two distinct memory care programs are also available — the Clare Bridge and Solace — to promote purposeful programming, while preserving residents' unique abilities. A variety of activities are planned daily and grooming assistance is available, as needed. Residents also have access to a helpful concierge service, a clinic, beauty/barber shop, and postal services all on-site.

Community services and amenities

Residents can fill their days with activities like gardening, art classes, movie nights, cooking demonstrations, karaoke, and more. A game room, scenic walking paths, and an arts and crafts studio are also available to use if...

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Senior living options offered

Memory Care

Pricing
for Brookdale Virginia Beach

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Virginia Beach
Brookdale Virginia Beach

937 Diamond Springs Road, Virginia Beach, VA 23455

Bay Lake Community
Bay Lake Community

4225 Shore Drive, Virginia Beach, VA 23455

The Waterford at Virginia Beach
The Waterford at Virginia Beach

5417 Wesleyan Dr, Virginia Beach, VA 23455

Commonwealth Senior Living at King's Grant House
Commonwealth Senior Living at King's Grant House

440 North Lynnhaven Road, Virginia Beach, VA 23452

8.3
Review score
57 reviews
8.3
Review score
57 reviews
5 star
45%
4 star
28%
3 star
16%
2 star
4%
1 star
7%
9.9
Review score
93 reviews
9.9
Review score
93 reviews
5 star
86%
4 star
10%
3 star
2%
2 star
1%
1 star
1%
9.6
Review score
160 reviews
9.6
Review score
160 reviews
5 star
66%
4 star
19%
3 star
8%
2 star
3%
1 star
4%
9.3
Review score
53 reviews
9.3
Review score
53 reviews
5 star
50%
4 star
30%
3 star
9%
2 star
9%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Virginia Beach

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Anytime Dining
  • Room Service
  • Professional Chef
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • International Cuisine
  • Meals Provided
  • No Sugar
  • Special Dining Programs

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Meeting Room
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Movie or Theater Room
  • Jacuzzi
  • Game Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Filipino
  • Italian
  • Spanish

Activities

  • Day Trips and Outings
  • Other Religious Services
  • Trivia Games
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Pet-focused Programs
  • Karaoke
  • Activities Off-site
  • Cooking Classes
  • Tai Chi
  • Live Musical Performances
  • Wine Tasting
  • Birthday Parties
  • Live Well Programs
  • Art Classes
  • BBQs or Picnics
  • Wii Bowling
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Forever Fit
  • Catholic Services
  • Protestant Services
  • Holiday Parties
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Activities On-site
  • Stretching Classes
  • Gardening Club

Reviews

for Brookdale Virginia Beach

8.3Review score57 reviews
8.3
Review score
57 reviews
5 star
45%
4 star
28%
3 star
16%
2 star
4%
1 star
7%
Brookdale
8.8
Review score29131 reviews642 communities
Write a review
A Place for Mom has scored Brookdale Virginia Beach with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Virginia Beach has 57 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
4.5
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Brookdale Virginia Beach with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Virginia Beach has 57 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.8
Review score29131 reviews642 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 57 reviews
Anonymous - Family/friend
Memory Care
October 7, 2024
3.0
Verified Review
Nice community with room for improvement
Now that the cleanliness has been addressed it is improving. but improving now that it's been addressed. Compared to other places, I guess the value is good. All of these places are insanely expensive, and none seem to be worth the amount required. I would like to point out that they have a new director and I believe they are having some growing pains. I am hopeful it only goes up from here.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Value for Cost
3
Response from Brookdale Virginia Beach
October 9, 2024
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Memory Care
September 10, 2024
4.0
Verified Review
a welcoming community with friendly and caring staff
Overall the place has positive energy that our Mother thrives on. The staff is very friendly and helpful. The facility is really nice and we all love the outdoor courtyard. Lots of fun and engaging activities for resident and family. At times, our Mother's room was dirty and family has stepped in to help keep things clean. Sometimes, takes awhile for laundry to get done. Our family that our Mother is happy and thriving at Brookdale
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 10, 2024
5.0
Verified Review
Recommended
My loved one was previously a resident at Brookdale Virginia Beach and most everything about the facility/experience was great. My only complaint was that their call buttons did not work. Otherwise, everything was great. The staff was wonderful. I would recommend Brookdale Virginia Beach to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Muriel - Family/friend
Memory Care
April 12, 2024
1.0
Verified Review
Not recommended
My loved one was previously a resident at Brookdale Virginia Beach and everything about the experience was terrible. I would rate everything at a zero, if that were an option. There was never any housekeeping. There was no communication with the family, not even when my loved one's blood pressure was high and she was having chest pains, nobody came. Lack of respect. The list goes on and on.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Virginia Beach
April 16, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Family/friend
Memory Care
November 17, 2023
5.0
Verified Review
So grateful to find this place for our loved one!!!!
My loved one is currently a resident at Brookdale Virginia Beach. They are well staffed and overall, the facility has a positive energy. The staff are friendly and seem happy working there. The staff has great communication with the family and return calls, emails and texts in a timely manner. We also receive emails about family nights and upcoming monthly and holiday activities at the facility. The place is clean and even the maintenance person was very helpful in getting our loved one's TV set up. We are so grateful to have found Brookdale Virginia Beach. This place has exceeded our expectations!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 10, 2023
5.0
Verified Review
Review for Brookdale Virginia Beach
My father is happy and they take good care of him. We actually picked because we thought it was least expensive. I wish they would take Medicaid.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 26, 2023
4.0
Verified Review
Glad we found Brookdale
I feel that my loved one is getting great care with the nurses and staff, with kindness and understanding, at Brookdale Virginia Beach. The food is wonderful. I hope that my loved one will join some activities in the future. The physical therapy has been a big help. The whole facility is clean, warm and friendly. I am very happy with this facility. I would recommend Brookdale Virginia Beach to friends and family.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Marie - Toured community
Memory Care
February 9, 2023
3.0
Verified Review
My Tour Experience at Brookdale Virginia Beach
This was a good community. The tour guide wasn't available.
Response from Brookdale Virginia Beach
February 12, 2023
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Memory Care
September 26, 2022
5.0
Verified Review
Easy Transition for My Loved One
They are always clean when I visit my loved one. The staff are great, welcoming, and have been caring towards my loved one and family. My loved one seems to really enjoy the food served during meal times. There are activities available for the residents to participate in if they choose to. This has been a great value for our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 22, 2022
4.0
Verified Review
Good vibes of the community
Any small issues, that I had they resolved quickly. My loved one does not complain about the food- the menus look good. I picked this place because of the cost, avalibilty, they had openings, and it's a smaller community. They have lots of trees, and the vibes of the facility is good. It's a nice neighborhood, and the location is great. I would recommend. The rooms are big, and very spacious, which is nice. They are very accomodating, and the communication is good.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
DJ - Family/friend
Memory Care
September 21, 2022
2.0
Verified Review
I think if a resident is " docile" / compliant then it's a good fit. However, my husband has Lewy Body dementia and I think several staff did not know how to handle him -- it was like pouring gasoline onto a fire. Other staff were very good to him and knew what tone to take and what actions to take or Not. So, despite the mantra of " all staff are trained", the reality is that some staff didn't demonstrate this. I felt like my loved one got labeled and Brookdale let him down. It was not a good fit for him. So, we left after [time frame removed]. He has been in a private home setting since and this is a much better fit for him.
Cleanliness
5
Friendliness
4
Care Services
4
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Memory Care
June 27, 2022
2.0
Verified Review
Beware of What They Present in The Beginning
I would elsewhere for a place for your loved one. The cleanliness of my loved one's room has never been kept up and there is a smell to it. I have seen some activities for the residents. There have been personal belongings that have gone missing or stolen from my loved one. There has been one thing after another during our experience at Brookdale. During the tour and it was much better, and since moving my loved one into the community it has gone downhill from what I saw that first day. The Executive Director was changed after the first two days my loved one was in the building.
Cleanliness
2
Friendliness
3
Care Services
2
Value for Cost
2
anonymous - Family/friend
Memory Care
April 13, 2022
3.0
Verified Review
Take better care
We are moving my loved one due to him falling a few times. They did not have enough people to care for my loved one so this community did not work for us. The staff and some of the nurses were okay and tried to be helpful but we just knew this was not the place for our loved one. We feel like they are understaffed and should have more people, they need help.
Cleanliness
3
Friendliness
3
Anonymous - Family/friend
Memory Care
February 21, 2022
4.0
Verified Review
Ask lots of questions.
I recommend being a little more upfront than I was regarding what they can physically do for your loved one. For instance, I asked for help for my loved one because he was not walking properly. I asked if they could help him walk, and they said "No, we don't do that here." So If you have the money, I feel like it's worth it to pay more for a facility that has enough staff to better accommodate health needs. I wish I knew that he would not be taken care of on a 1:1 basis as much as I expected, and perhaps I didn't know the right questions to ask before choosing a facility. He has fallen several times, and I think if he had more supervision the situation would have been much better. I like the staff - the nurse, assistant nurse, and the ones who assist my loved one. They're very courteous, and they do a good job of handling him when he gets confused while they're helping him and struggles, thinking they're trying to hurt him. I just wish they were better staffed in the evening. That's when I really worry about him falling.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Value for Cost
3
anonymous - Family/friend
Memory Care
September 7, 2021
4.0
Verified Review
They're very involved with their residents and do a good job keeping them involved in activities.
The only problem we've had is from day one, we had our loved one's payments set up to be automatically withdrawn form her bank. The month passed, and we were waiting and waiting. Still no withdrawal from her bank account. We called Brookdale, and they said it was all taken care of. It ended up taking two months to get it resolved. And in the meantime we got a nastygram about the overdue account. But that should be all resolved at this point. And accounting /bookkeeping is the only problem we've had. Everything else has been just fine. They seem very involved with their residents. The manager there does a really nice job. And the facility is nicely kept. I haven't seen anything I've been concerned about.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
3
anonymous - Toured community
Memory Care
May 25, 2021
4.0
Verified Review
My review of Brookdale Virginia Beach
Our family had an in person tour and our experience was very good. They did have restrictions so while we were there at the community, the sales lady had a nurse go around the community with her phone which was very nice. We were very tempted to put our love done there but in the very end it was covid that messed us up. We felt they became short staffed and we wanted to make sure our loved one was going to find and get the best care. Brookdale is a newer community which was very nice
CS - Family/friend
Memory Care
April 30, 2021
5.0
Verified Review
my review of Brookdale Virginia Beach
We toured this community and the tour was very good and the staff was very friendly. The only issue we had was there was no one at the front desk and the security seemed to be lacking.
Anonymous - Family/friend
Memory Care
March 19, 2021
4.0
Verified Review
compationate care
I would highly recommend this community after they made the management change. The communication between the staff and the family is good and they keep us well informed. The staff is very friendly and compasionate also.
Cleanliness
4
Friendliness
5
Care Services
4.5
Staff
4.5
Meals & Dining
3.5
Value for Cost
4
Bruce N - Family/friend
Memory Care
February 2, 2021
5.0
Verified Review
Attentive and compassionate care
They have had a recent change in management and the overall facility has improved drastically from what it was a few months ago. The staff are much more attentive and the new executive director is great, it has made a huge difference. Overall, I would recommend this community other families who are looking.
Cleanliness
4
Friendliness
5
Care Services
5
Meals & Dining
4
Value for Cost
3
Anonymous - Toured community
Memory Care
October 26, 2020
4.0
I've only done a virtual tour because of covid but have done it twice. I like what I've seen so far. The building looks charming & clean & the staff on video seem caring but I would definitely have to visit this place physically before I chose this for my mother. [name removed], the sales manager has been wonderful to work with & generous with her time & very patient with me & my brother's questions.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 57 reviews

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Frequently Asked Questions
about Brookdale Virginia Beach

Brookdale Virginia Beach offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Virginia Beach 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 561-2147 to reach a resident at Brookdale Virginia Beach.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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