Brookdale Virginia Beach

for a local A Place for Mom advisor

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35 Reviews

• (17)

  A Place For Mom

• (18)

  SeniorAdvisor.com

This community was so clean and the staff was amazing, it was a little expensive but it we paid for what we got. The care services were wonderful, our loved one was taken care of very well especially during COVID. The activities they had were painting class, all kinds of arts and crafts, they had exercise classes, and entertainment groups come in and do sing a longs as well bingo. One thing that really stood out to us was the fact that all the staff members seemed to really care about every resident, they were very kind to everyone. They had big rooms, the entire community was a big circle shape which made it very easy for residents to go out and walk around.

excellent,clean,comfortable facility; very friendly,diverse staff, very accommodating. definitely top on our list.

Went to tour with [Removed] back in [Removed] and then went back in [Removed] and had an appointment with [Removed] again to see if things had changed from my last viewing in May as it smelled very bad when I was there last. When I arrived I was shoved off on a new employee [Removed] and had to go over everything about my mother's background, I mentioned that this was an emergency and things would be moving very fast due to my Mother being released out of rehab and that would take a week and a couple days. Did not appreciate having to go over everything I had told [Removed] back in May and this took up much time, not to mention that no notes were being taken like [Removed] did! I had questions and we had to track down [Removed] who was wandering the halls at the time!!! Very upset at the way I was handled, I felt if they treat me that way how will they treat my Mother? I felt when I left without all the figures I needed that it was a total waste of my time! I know my parents would not be happy here at all.