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Brookdale Troy

4850 Northfield Parkway, Troy, MI 48098
8.4
Review Score
46 reviews

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Anonymous - Loved one of resident/client
4.0
Review for Brookdale Troy

We picked this community, because,they had immediate availability, were able to provide required care services, and price. No place is perfect, but Brookdale tried very hard to meet the needs of my dad. They are easy to work with, have a good facility, and are caring/nurturing. I would return, if the need was there.... Read more

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About the facility Brookdale Troy

Enjoy comprehensive care, nutritious meals, and exciting entertainment, each day at Brookdale Troy. You can find our charming community located in the Detroit suburb of Troy, Michigan, which is known for its shopping centers and its safety. Here, residents can receive assistance with assisted living services such as medication management, bathing, dressing, and more. A personalized care assessment is performed before you move in to determine your needs and goals. This also helps to ensure that you pay for the care you need, and not a cent more.

The community has been built to offer you added comfort and convenience. From the double-tall decorated foyer to the activity room with plenty of natural light, you can make each day a new adventure. The well-stocked community library, cozy living room, billiards room, and on-site beauty/barber shop are excellent places to spend your days. A community kitchen, a pharmacy, and a therapy room are also available on-site.

Many families find peace of mind knowing staff is available 24 hours a day, seven days a week here to be alerted to an emergency. A 24-hour security system has also been installed to provide additional monitoring. While you spend your days doing what you love most,...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Troy is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Troy

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Troy

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Amenities at Brookdale Troy

Community Details at Brookdale Troy

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews
for Brookdale Troy

Write a Review
8.4
Review Score
46 reviews

Review Score

46 reviews
8.4

Out of 10


5 star

37%

4 star

29%

3 star

22%

2 star

7%

1 star

7%

A Place for Mom has scored Brookdale Troy with 8.4 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Brookdale Troy has 46 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

4.0

Meals & Dining

3.7

Care Services

3.8

Activities

3.7

Staff

3.9

Value for Cost

3.5

Overall Experience
17
13
10
3
3
Date Submitted
1
3
13
Reviewer
1
23
20
0
Care Received
46
1-20 of 46 reviews
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4.0
Anonymous - Loved one of resident/client
Assisted Living
May 5, 2023
Verified Review
Review for Brookdale Troy

We picked this community, because,they had immediate availability, were able to provide required care services, and price. No place is perfect, but Brookdale tried very hard to meet the needs of my dad. They are easy to work with, have a good facility, and are caring/nurturing. I would return, if the need was there.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

No data collected

Staff

3

Value for Cost

4


4.0
NK - Loved one of resident/client
Assisted Living
November 15, 2022
Verified Review
Not a Bad Place

Overall, Brookdale Troy is not a bad place. But there's room for improvement, especially on the communication side, cleanliness, and care. I think they could give showers more often. I have to call and ask about it often, which is frustrating.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

3

Activities

5

Staff

4

Value for Cost

3


5.0
Patricia - Toured community
Assisted Living
November 2, 2022
Verified Review
My Tour Experience at Brookdale Troy

We liked the community. We would have picked this community if my family members didn't hate the location. The manager there was awesome and I loved the atmosphere-very homey.


4.0
Gustave - Loved one of resident/client
Assisted Living
September 13, 2022
Verified Review
Enjoyable place to live

I would tell others looking into Brookdale Troy that it is a very attractive facility. There is a wonderful outside area with plenty of room for the residents. The staff have been great. It is an enjoyable place to live and we would recommend Brookdale to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
August 10, 2022
Verified Review
friendly staff

Unfortunately our loved one did not stay long and even though she was resistant to go in the first place she really ended up liking Brookdale as did our family. The staff were very friendly and communicative. The community was always nice and clean and she really did like all the meals that were provided so they did a great job there

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.5
Jenny - Loved one of resident/client
Assisted Living
June 14, 2022
Verified Review
A Safe Place for Your Loved One

So far our experience has been very good with Brookdale Troy. The staff communication with the family is good. The community provides an anytime menu such as hamburgers, sandwiches, and more. This menu is available anytime and the residents are able to choose from this menu at anytime during the day, and not just at meal times. The food seems to be good for my loved one. The community provides three meals a day and they are good at reminding the residents to go to the dining room to eat. The community has been accommodating to my loved one and have brought the meals to my loved one when needed. They keep the community up nicely, and have beautiful grounds. They turned one of the rooms into a sports room for the residents to utilize for games. The community feels welcoming. There is a happy hour weekly with live music. They are providing a Father's Day event in the courtyard for the family to visit with their loved ones. I would recommend the community to others for their loved ones.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4

Care Services

4.5

Activities

4.5

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
March 28, 2022
Verified Review
Friendly staff

Their strength really was with their staff, they were so helpful and really went out of their way to get our family and loved one adjusted. Everything was overall good we had no specific problems with anything.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


3.0
Jean - Loved one of resident/client
Assisted Living
March 22, 2022
Verified Review
A friendly place

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

3

Response from Brookdale Troy

March 29, 2022

Thank you for taking the time to provide us with your feedback.


3.5
Anonymous - Toured community
Assisted Living
December 21, 2021
Verified Review

They had a good follow up after our tour. The only downfall was the community was small for our loved ones.

Response from Brookdale Troy

December 22, 2021

Thank you for taking the time to visit and share your feedback.


5.0
anonymous - Toured community
Assisted Living
December 20, 2021
Verified Review
Tour of Brookdale

We had a fantastic tour with Brookdale. The staff were great to talk to and really wanted to get to know our loved one and her needs. We were very impressed.


3.0
Peter - Loved one of resident/client
Assisted Living
December 20, 2021
Verified Review
Not Exciting

I believe the community has some work to do. I would recommend you keep your options open. They don't have activities for the residents, and this could be improved on. The housekeeping that is for the resident's rooms is very sparse. There has been management team turnover and they raised our rate by 13% in the first 60 days.

Cleanliness

3

Friendliness

4.5

Meals & Dining

4

Care Services

3

Activities

1

Staff

2.5

Value for Cost

1

Response from Brookdale Troy

December 22, 2021

Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.


4.0
Edward - Loved one of resident/client
Assisted Living
December 15, 2021
Verified Review
Well Worth Consideration

It is a safe and clean community. They are good about keeping me updated on my loved one's care. The staff have a weekly meeting about where the resident's are with their care and what needs to happen.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

No data collected


3.5
C R - Loved one of resident/client
Assisted Living
October 5, 2021
Verified Review
In a Good Place With Good Caregivers

Overall it is a nice place. You will need to make sure that you are involved in the care of your loved one. The caregivers were great and responded quickly to call button requests from the residents. The director worked well with Hospice and the family during the transition of my loved one. My loved one didn't care for the food here.

Cleanliness

3.5

Friendliness

3.5

Meals & Dining

2.5

Care Services

5

Activities

3

Staff

3

Value for Cost

3

Response from Brookdale Troy

October 5, 2021

We appreciate you taking the time to share your feedback. We are committed to quality service and care for our residents and families and will review your feedback with our management team.


4.0
Anonymous - Loved one of resident/client
Assisted Living
September 1, 2021
Verified Review
Disappointed

During the short stay my love done had here we had trouble with the head nurse. However, the rest of the staff was wonderful to work with our loved one. There were several breakdowns of the elevator within the community during our stay.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

3

Value for Cost

3


5.0
Francesca Carter - Loved one of resident/client
Assisted Living
November 9, 2020
Verified Review
Would recommend this community

Brookdale Troy has a very homey feeling to it, it was very welcoming our loved one really enjoys this place. It seems pretty clean to us, everyone has been very nice. During this time they are really trying their best and we do know our loved one is being well taken care of. They still try and have some activities during the day.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
Carole - Loved one of resident/client
Assisted Living
November 10, 2018
Brookdale review

My brother likes it OK but food is not good. The care is fine just not the right facilities to feed these people. Just don't have the right equipment. Soggy waffles and pancakes.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Assisted Living
October 23, 2018
Verified Review
Stay away from here

Do NOT take your loved one here, it is horrible. My mom has been there almost 2 months. Most of the people at the front desk are very unfriendly. They do not do what they say they are going to do. They didn't brush my moms teeth for 5 days (I know this because I left a brand new toothbrush in her bathroom and it was unopened after 5 days, even after confirming that I was paying for someone to brush her teeth on day 2. I also said her room wasn't clean when we arrived and the lady at the desk said she would tell someone and it still didn't get done. When I signed the lease I was told 1 price and then when I received a bill for $1400 higher then I was told. When I told the director to show me the paperwork that I signed, she has yet to produce it 3 weeks later. The director told me that their was a computer system that took all the care needs and then told them how many staff were required, I can tell you now they are WAY understaffed, I don't care what your computer says. I can't even go see my mom without helping 5 people on the way. I have been there 2 times and there was absolutely NO toilet paper in the bathroom for my mom to use it. I hope you don't ever have to experience this AWFUL place.

Cleanliness

1.5

Friendliness

1.5

Care Services

0.5

Activities

2.5

Value for Cost

0.5


5.0
anonymous - Toured community
Assisted Living
November 30, 2017

Visited 11-28-2017 [Removed] gave me the tour. Nice facility. Community showers.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


2.0
anonymous - Toured community
Assisted Living
October 4, 2017
Verified Review
Change in care

We did not like this community for care. We did not get the feeling from the staff that this would be a community for her. They need to improve the cleanliness of the community. The menu was appealing and they had limited activities. I would not be able to recommend this community to others without major improvements.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


3.0
anonymous - Toured community
Assisted Living
July 11, 2017

They don't do 2 week respite care. Only 1 month which for me was too long.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Viewing 1-20 out of 46 reviews

Neighborhood around Brookdale Troy

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Frequently Asked Questions about Brookdale Troy

Brookdale Troy offers Studio. Learn more.

A Place for Mom has scored Brookdale Troy 8.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 952-5533 to reach a resident at Brookdale Troy.

To reach a resident at Brookdale Troy call: (248) 952-5533



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.