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Brookdale Sandy Springs

511 Pearson Springs Road, Maryville, TN 37803
9.0
Review Score
33 reviews

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Anonymous - Loved one of resident/client
5.0
Friendly and caring staff

Everyone I have encountered was so nice and many have worked there for years which is a good sign. When it comes to the meals they generally pretty good but there have been a few disappointing meals. For the activities, our loved one has not taken advantage of all the activities offered, but there seem to be a nice variety. When it comes to the value it is the most expensive out of all the places we visited, but the quality of staff they attract and retain is worth it... Read more

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About the facility Brookdale Sandy Springs

When you call Brookdale Sandy Springs your new home, you can benefit from consistent care services, nutritious homemade meals, and engaging activities. Here, residents have daily access to person-centered memory care as well as assisted living services. Find a helping hand with medication management, bathing, and dressing, as well as assistance with other activities of daily living. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergency situation. An alert system and keypad entries are also used to offer extra security on-site.

Do you have a favorite entree, or a particular activity you enjoy? Let Brookdale’s team know so it can be incorporated into your daily routine — your experience here can be customized in nearly every way. In addition to meals and tailored care, residents can find relief from daily housekeeping, errands, home maintenance, and transportation, thanks to Brookdale’s team. A beauty and barber shop, a therapy room, and convenient postal services are all available here to make your days easier. While your old-fashioned tasks and chores disappear from your to-do list, you can spend your days relaxing in the Tennessee sun or socializing with friends and neighbors. Be sure...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Sandy Springs is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Sandy Springs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Sandy Springs

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Amenities at Brookdale Sandy Springs

Community Details at Brookdale Sandy Springs

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

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Reviews
for Brookdale Sandy Springs

Write a Review
9.0
Review Score
33 reviews

Review Score

33 reviews
9.0

Out of 10


5 star

67%

4 star

25%

3 star

4%

2 star

4%

1 star

4%

A Place for Mom has scored Brookdale Sandy Springs with 9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Sandy Springs has 33 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.0

Care Services

4.5

Activities

4.3

Staff

4.8

Value for Cost

4.4

Overall Experience
22
8
1
1
1
Date Submitted
2
4
9
Reviewer
1
24
8
0
Care Received
10
23
1-20 of 33 reviews
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5.0
Anonymous - Loved one of resident/client
Assisted Living
May 23, 2023
Verified Review
Friendly and caring staff

Everyone I have encountered was so nice and many have worked there for years which is a good sign. When it comes to the meals they generally pretty good but there have been a few disappointing meals. For the activities, our loved one has not taken advantage of all the activities offered, but there seem to be a nice variety. When it comes to the value it is the most expensive out of all the places we visited, but the quality of staff they attract and retain is worth it

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


1.0
Teresa - Loved one of resident/client
Memory Care
May 11, 2023
Verified Review
Pay more for mismanagement than resident care.

Very dissatisfied with all. She is now living with me. Brookdale only wants money and doesn't care about residents. My sister's and myself had to bathe, request for her room to be cleaned, didn't follow through with toileting...she was found cleaning herself with toilet water. We also had to make sure she got a bath and had clean hair. They were paid to do this and didn't. Would not recommend.

Response from Brookdale Sandy Springs

May 12, 2023

We appreciate you taking the time to share your feedback. We are committed to providing the highest-quality service and care and we will share your feedback with our management team.


5.0
anonymous - Loved one of resident/client
Assisted Living
February 14, 2023
Verified Review
Overall a nice community with friendly staff

Generally everything at Brookdale Sandy Springs has been great, everything from the cleanliness and friendliness of the staff stood out to us right away. The reason we gave the meals 4 out 5 stars, is something the quality of the meals and selection can be a hit or miss, but overall it is good and we have no concerns. Based on our experience so far we would absolutely recommend Brookdale Sandy Springs to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Elizabeth - Loved one of resident/client
Assisted Living
February 8, 2023
Verified Review
An amazing place for mom

The accessibility of the staff is what really sticks out to me. You can go sign in and visit just about anytime. I call them and let them know when I am coming to get her for a doctor appointment and they have her ready to go. If we call they answer right away or call back in a timely manner. The staff are all extremely friendly as well. From the kitchen staff, maintenance staff to the directors and they have all been very friendly and responsible and knowledgeable. The activities director is very nice and on top of things. They also call me for feedback themselves so they can make improvements and I like that. Our experience here has been so positive and they have been extremely easy to work with. I would absolutely recommend Brookdale Sandy Springs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
J R Thompson - Loved one of resident/client
Assisted Living
May 16, 2022
Verified Review
I Appreciate That My Loved One Was Able to Get Into Brookdale

I would give the community a good rating and recommendation to Brookdale Sandy Springs. I like the staff and they are helpful and friendly. They put the residents first. I only have one complaint, and that I still have to wear a mask as a vaccinated visitor. None of the residents are wearing masks. The food is good for my loved one. There are menus for my loved one to order off. Bingo, cards, movies, and more are some of the activities for the residents to choose from.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4.5


5.0
Ruth - Loved one of resident/client
Assisted Living
March 23, 2022
Verified Review
Brookdale Sandy Springs review

We are having a wonderful experience so far, our father who we never thought would be happy in this situation actually seems to be really happy. So far all the taff we have dealt with have been super friendly


5.0
anonymous - Toured community
Assisted Living
February 7, 2022
Verified Review
Community Tour

Our tour at Brookdale Sandy Springs was fine. They made everything look good. It just was not the environment that I was looking for for my mother.


4.0
anonymous - Loved one of resident/client
Assisted Living
February 1, 2022
Verified Review
Recommended

It's mediocre right now because of the pandemic. They're more or less on lock down, so it's hard to get a true feeling for what it's really like. There's not much going on as far as activities due to the pandemic. The staff are okay, but they're experiencing the typical labor shortages that are happening everywhere. The facility seems to be clean and organized though.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

2

Staff

4

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Assisted Living
December 3, 2021
Verified Review
I would definitely recommend and it is a good community

The community is very clean and they have a ton of activities for the residents. It was probably the nicest and friendliest place we had toured, we liked that it was close to our home and it really seemed like everybody there was very welcomed,

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Terri - Loved one of resident/client
Assisted Living
August 24, 2021
Verified Review
my review Brookdale Sandy Springs

The staff does all they can to say yes to accommodate. They do their best to keep the residence happy I would recommend this community to others based on my experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


5.0
vicki - Toured community
Assisted Living
June 30, 2021
Verified Review
my review of Brookdale Sandy Springs

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us. They also followed up with and made sure all our questions were answered.


5.0
Darlene Kerley - Loved one of resident/client
Memory Care
December 11, 2019
Power of Attorney

I can't say enough of good things about Brookdale Sandy Springs. My first cousin, Hope really enjoys being there. She has actually blossomed and enjoys the activities and the interaction of the other residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
September 27, 2017
Verified Review
Very Nice Tour Of This Community

I toured the community for my father, and needs. The tour went very well. Everyone was kind, and friendly to my family, and I. The community looked good from what I saw. The staff I met was helpful, and my questions were answered. The experience went well, but I did find another community that met our needs better.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
September 7, 2017
Verified Review
Better Care at home

My wife was at this community for care. The staff was nice. This was a new community when my wife moved in. The community is clean and they need a lot of improvements on the menu. We did not like that there was only a doctor once a month. My wife needed medication. They did not have a nurse to assist with my wife's needs. We did not feel that they were organized. We would not be able to recommend this community.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


5.0
anonymous - Toured community
Memory Care
August 12, 2017

Very nice facility and friendly staff. Loved the bigger apartment but it was sold the next day. I loved the kitchen bar in the dining room for cooking demos! Friendly residents and overall a favorite of all we looked at.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.5
anonymous - Toured community
Memory Care
August 11, 2017
Verified Review
Helpful Staff!!

I had recently taken a look at this community for my husband for future living arrangements. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked how clean the property was and the open floor plan they had for all of the residents. It was just not the right location in the end decision for us but I would recommend it to anyone interested.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


4.5
karen - Loved one of resident/client
Memory Care
August 9, 2017
Verified Review

every one was very friendly Mom and dad are happy! the care they are getting is excellent

Cleanliness

5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
July 13, 2017
Verified Review
A Better Experience

My dad is doing well and enjoying himself at the community. He is making the most of it and participating in the exercises every day. We are happy that he is safe. They are better than the last place he was at. They are doing well and no one has issues with the doors being locked. That is the best thing for us.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
May 12, 2017
Verified Review
Nice People Here

The tour experience was fine. I got to meet really nice people here. The person who gave the tour was ready to show us and they were answering any questions we had. It looked like a nice place but they did not have what we were looking for.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
March 28, 2017
Verified Review
We are very tickled!

My mother loves it here! She is super happy to be at this Brookdale. She was a bit anxious before moving in but she has not had a bad day since then. She has mentioned that she likes the food and that it is portioned well. We had a meal there on her first day and I thought it was very good as well. I highly recommend this community!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 33 reviews

Neighborhood around Brookdale Sandy Springs

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Frequently Asked Questions about Brookdale Sandy Springs

Brookdale Sandy Springs offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Sandy Springs 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (865) 681-1300 to reach a resident at Brookdale Sandy Springs.

To reach a resident at Brookdale Sandy Springs call: (865) 681-1300



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.