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Trustwell Living at Ridgeview Place

12903 E Mission Ave, Spokane Valley, WA 99216
8.5
Review Score
47 reviews

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anonymous - Loved one of resident/client
5.0
Friendly Staff

We give Ridgeview Place 5 stars on everything. It has been a good experience and I feel our loved one is getting good care Thank you! Mom doesn't go to many extra activities and stuff, but she does like the church services and the music. Based on our experience so far we would definitely recommend Ridgeview Place to other families.... Read more

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About the facility Trustwell Living at Ridgeview Place

Coming Soon in Spring 2016!

Ridgeview Place is a newly remodeled senior & assisted living community in Spokane Valley, Washington.

We offer thoughtful, compassionate care and stimulating activities that help our residents thrive. Our community offers assisted living and services for memory and dementia care. If you would like to bring a furry friend, our community is small pet-friendly. Our fine dining facility offers daily breakfast, lunch and dinner services. From recreational and wellness programs to crafts and outdoor gardens, Ridgeview Place offers a wide range of activities. Scheduled transportation is available for shopping, banking, special activities and events.

For high quality assisted living in Spokane Valley, schedule a visit to Ridgeview Place today, and ask about our Pioneer Member program!

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Trustwell Living at Ridgeview Place is a community within Trustwell Living properties. See all Trustwell Living communities.

Pricing for Trustwell Living at Ridgeview Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Trustwell Living at Ridgeview Place

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Amenities at Trustwell Living at Ridgeview Place

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegan

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for Trustwell Living at Ridgeview Place

Write a Review
8.5
Review Score
47 reviews

Review Score

47 reviews
8.5

Out of 10


5 star

39%

4 star

35%

3 star

18%

2 star

0%

1 star

11%

A Place for Mom has scored Trustwell Living at Ridgeview Place with 8.5 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Trustwell Living at Ridgeview Place has 47 reviews with an average "overall experience" of 3.8 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

4.0

Meals & Dining

3.5

Care Services

3.7

Activities

3.9

Staff

3.8

Value for Cost

3.5

Overall Experience
18
16
8
0
5
Date Submitted
3
7
22
Reviewer
0
34
13
0
Care Received
22
25
1-20 of 47 reviews
Sort by

5.0
Anonymous - Toured community
Assisted Living
September 18, 2023
Verified Review
tour review

Our family had an in person tour with Ridgeview Place and we really loved everything about that place except the location wasn't convenient for us, and nana didn't like the vibe. She didn't like that the front doors were locked and you had to be buzzed in. It felt like a prison to her, and it wasn't as lively of a community. There weren't as many people. The rooms were HUGE though. We loved that's


3.0
CS - Loved one of resident/client
Assisted Living
July 24, 2023
Verified Review
Don't get fooled by the decor, Dysfunctional Management

Find another community! Not only was the care lacking they had my billing messed up from the beginning which didn't get resolved until months after I moved my loved one to another facility! I would tell a friend beware and stay away from Ridgeview Place.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

3

Staff

No data collected

Value for Cost

No data collected


5.0
anonymous - Loved one of resident/client
Assisted Living
April 13, 2023
Verified Review
Friendly Staff

We give Ridgeview Place 5 stars on everything. It has been a good experience and I feel our loved one is getting good care Thank you! Mom doesn't go to many extra activities and stuff, but she does like the church services and the music. Based on our experience so far we would definitely recommend Ridgeview Place to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Trustwell Living at Ridgeview Place

April 13, 2023

Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your mom’s care. Thank you again! – Team Enlivant


3.0
RJ - Loved one of resident/client
Assisted Living
March 9, 2023
Verified Review
Would recommend to a fairly independent resident.

The entire staff is very friendly. They are available at any hour. The activity coordinator really understands the residents' abilities individually and accommodates well. The med technicians are wonderful and are so dependable.

Cleanliness

2

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

2

Response from Trustwell Living at Ridgeview Place

March 9, 2023

Thanks for the review and feedback, RJ! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant


5.0
Marsha M - Toured community
Assisted Living
February 21, 2023
Verified Review
My tour of Ridgeview Place

I toured this facility and it was beautiful! Very clean place. Staff was wonderful and very understanding. They followed up with me/called me with great feedback and answers to questions I hadn't even asked yet. Ultimately, I felt the facility was too large for my loved one and not a great fit. But it was a great place!

Response from Trustwell Living at Ridgeview Place

February 22, 2023

Thanks for the review and feedback, Marsha! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant


5.0
Anonymous - Loved one of resident/client
Assisted Living
December 13, 2022
Verified Review
Friendly Staff

My loved one likes the food. They do very well with, keeping the family members involved. Overall, I would recommend to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
December 13, 2022
Verified Review
Review for Ridgeview Place

We picked this community, because of the avalability and location. The staff is wonderful. They are very caring, and always keep me informed of my loved one's condition. One thing I would like to recommend is regular checks on the bathrooms in the lobby area.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
August 9, 2022
Verified Review
Tour experience

We had a wonderful tour experience with Ridgeview Place. Unfortunately, this location was the furthest from our family which is why we decided against them, but others than that it looked like a great facility to have a loved one at.


4.0
LG - Loved one of resident/client
Assisted Living
July 27, 2022
Verified Review
I would recommend

Ridgeview came highly recommended by 2 different sources. We were in an urgent need so I did not have much time to shop around. The cost for the room is reasonable and comparable, but the cost of care is quite high comparatively. The care is great - but definitely expensive. We are pretty happy with the experience overall and would recommend them to others looking.

Cleanliness

4

Friendliness

4

Meals & Dining

3.5

Care Services

4

Activities

5

Staff

4

Value for Cost

3

Response from Trustwell Living at Ridgeview Place

July 28, 2022

Thanks for the review and feedback, LG! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant


3.0
anonymous - Loved one of resident/client
Assisted Living
July 15, 2022
Verified Review
Pleased with the facility, but management needs improvement

The staff that assisted our loved one daily were great, but the management was not. they were not clear with regards to their point system. At the beginning of the month we thought the bill was one amount and then by the middle of the month the bill was twice as much. It was never communicated to us, we felt blindsided. The cooperate management billing and what the local management was telling us were not connecting

Cleanliness

4

Friendliness

2

Meals & Dining

4

Care Services

4.5

Activities

No data collected

Staff

2

Value for Cost

2

Response from Trustwell Living at Ridgeview Place

July 28, 2022

Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant


4.5
Susan - Loved one of resident/client
Memory Care
July 14, 2022
Verified Review
Ridgeview Place review

Unfortunately while our loved one was at Ridgeview Place they declined very quickly - it was nothing of the communities fault it was the type of dementia they had. During that experience we were very happy with the community. They had a lot of great helpers and aids that became very special to us. The nurses there were just fantastic.

Response from Trustwell Living at Ridgeview Place

July 15, 2022

Thanks for the thumbs up, Susan! We appreciate it. – Team Enlivant


4.0
D.B. - Loved one of resident/client
Memory Care
July 11, 2022
Verified Review
Critique

They take good care of my loved one, but they lose her clothes and linens, so you have to keep an eye on that. She's wearing other peoples clothes, which I don't fully understand. I did address those concerns to them; they were very friendly and they speak of efforts, but I haven't seen any results just yet. Communication between the community and myself is good and is usually person to person, or through telephone & email. Overall I would recommend Ridgeview Place to others.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4

Response from Trustwell Living at Ridgeview Place

July 12, 2022

Thanks for the 4 stars, D.B.! We appreciate it. – Team Enlivant


4.0
anonymous - Loved one of resident/client
Assisted Living
May 9, 2022
Verified Review
Would Recommend - Just Know that they are private pay only

They're always very friendly. I think management and sales exaggerates a little bit when you're trying to figure out if it will be a good fit for your family. I was told if somebody wants a snack, it doesn't matter if it's midnight. You could call and ask for a sandwich, and they would make it. But after moving in, I was told that's not true, that the kitchen closes. So I would just recommend getting anything important in writing. The way they do their points system bothers me. When someone moves in, they reevaluate them after only two weeks, and they haven't even had time to adjust to a completely new lifestyle yet. My loved one seems happy with the food overall, The flavor is good, although some cuts of meat can be hard for seniors to chew. Their activities are one of my favorite parts. The gal who does those is really good at her job and good at communicating with elderly people, people who forget, people who get cranky. She's very personable. And I also appreciate that there's somebody there 24 hours to care for my loved one, which is important.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Trustwell Living at Ridgeview Place

May 18, 2022

Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our activities team is fantastic. Thank you again! – Team Enlivant


2.5
anonymous - Loved one of resident/client
Assisted Living
April 21, 2022
Verified Review
Buyer Beware

My loved one did not like the meals and we did not feel like they got enough food. One time they bought in a potato and it was so cold and the meals are not very nutritious. The activities director at the community was very good and worked well with the residents. I would say not to go to this community. This is my first experience and at first it appeared to be really great and the place looks lovely but once you are in things change.

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

2.5

Activities

5

Staff

2

Value for Cost

1.5

Response from Trustwell Living at Ridgeview Place

April 21, 2022

Hi - Thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-888-777-4780 so we can better understand your experience. Thank you again! – Team Enlivant


4.0
Linda - Loved one of resident/client
Assisted Living
March 30, 2022
Verified Review
Would Recommend

I love them and thrilled we were guided this direction. They have great staff and a warm atmosphere.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4.5

Staff

4.5

Value for Cost

3

Response from Trustwell Living at Ridgeview Place

May 18, 2022

Thanks for the 4 stars, Linda! We appreciate it. – Team Enlivant


4.0
CM - Loved one of resident/client
Assisted Living
February 28, 2022
Verified Review
Highly Recommend

I would highly recommend Ridgeview Place. Dad is very happy there. He was pretty miserable at home by himself prior to moving in. It took him a little while to adjust, be now that he has, he's getting along very well. He goes to pretty much every activity. He tells me it feels like home. When I take him home with me for dinner, he's always anxious to get back. He's very happy there.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

3

Response from Trustwell Living at Ridgeview Place

May 18, 2022

Thanks for the review and feedback, CM! We appreciate you taking the time to share with us, and we’re so glad to hear your father is thriving. Thank you again! – Team Enlivant


5.0
Patricia E - Loved one of resident/client
Assisted Living
January 12, 2022
Verified Review
I would there - it was just outstanding

Ridgeview Place is a very clean community and during our loved ones stay the staff members and their care was just wonderful, everyone was so great to work with. The nurses were always visiting our loved one 24/7 and keeping up communication with our family. Nothing was ever out of place. The nurses were just on top of everything and we would highly recommend.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Trustwell Living at Ridgeview Place

May 18, 2022

Thanks for the review and feedback, Patricia! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant


4.0
T B - Loved one of resident/client
Assisted Living
December 16, 2021
Verified Review
Overall This Was a Comfortable Place for My Aunt

This was a nice clean environment for my loved one. The community is short staffed, like any other community right now. Anytime there was a concern or question, the staff was good about the follow up and follow through.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3.5

Activities

5

Staff

4

Value for Cost

3.5


4.0
anonymous - Toured community
Assisted Living
November 30, 2021
Verified Review
Tour of Ridgeview Place

Although we did not go with Ridgeview Place, I was very impressed by everything that I saw during my tour and speaking with them.


3.0
anonymous - Loved one of resident/client
Assisted Living
November 29, 2021
Verified Review
Needs improvement

The community is clean, some of the staff members were great and others we felt should not be in the business. The meals were awful, and for what the residents and families are paying they need to up their food menu. The activities were good considering the staffing issues, but we still wish they did more things off sight for the residents.

Cleanliness

4

Friendliness

3

Meals & Dining

1

Care Services

3

Activities

4

Staff

3

Value for Cost

3

Response from Trustwell Living at Ridgeview Place

November 30, 2021

Thank you for sharing your feedback. We are disappointed to hear this, as our residents are always our #1 priority. Please contact our Enlivant Cares line at 1-888-777-4780 to elaborate on your experience. Thank you!


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Frequently Asked Questions about Trustwell Living at Ridgeview Place

Trustwell Living at Ridgeview Place offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Trustwell Living at Ridgeview Place 8.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (509) 927-7176 to reach a resident at Trustwell Living at Ridgeview Place.

To reach a resident at Trustwell Living at Ridgeview Place call: (509) 927-7176



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.