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We give Ridgeview Place 5 stars on everything. It has been a good experience and I feel our loved one is getting good care Thank you! Mom doesn't go to many extra activities and stuff, but she does like the church services and the music. Based on our experience so far we would definitely recommend Ridgeview Place to other families.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
47 reviewsOut of 10
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A Place for Mom has scored Trustwell Living at Ridgeview Place with 8.5 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Trustwell Living at Ridgeview Place has 47 reviews with an average "overall experience" of 3.8 out of 5.
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Our family had an in person tour with Ridgeview Place and we really loved everything about that place except the location wasn't convenient for us, and nana didn't like the vibe. She didn't like that the front doors were locked and you had to be buzzed in. It felt like a prison to her, and it wasn't as lively of a community. There weren't as many people. The rooms were HUGE though. We loved that's
Find another community! Not only was the care lacking they had my billing messed up from the beginning which didn't get resolved until months after I moved my loved one to another facility! I would tell a friend beware and stay away from Ridgeview Place.
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We give Ridgeview Place 5 stars on everything. It has been a good experience and I feel our loved one is getting good care Thank you! Mom doesn't go to many extra activities and stuff, but she does like the church services and the music. Based on our experience so far we would definitely recommend Ridgeview Place to other families.
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Response from Trustwell Living at Ridgeview Place
April 13, 2023Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re so happy with your mom’s care. Thank you again! – Team Enlivant
The entire staff is very friendly. They are available at any hour. The activity coordinator really understands the residents' abilities individually and accommodates well. The med technicians are wonderful and are so dependable.
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Response from Trustwell Living at Ridgeview Place
March 9, 2023Thanks for the review and feedback, RJ! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
I toured this facility and it was beautiful! Very clean place. Staff was wonderful and very understanding. They followed up with me/called me with great feedback and answers to questions I hadn't even asked yet. Ultimately, I felt the facility was too large for my loved one and not a great fit. But it was a great place!
Response from Trustwell Living at Ridgeview Place
February 22, 2023Thanks for the review and feedback, Marsha! We appreciate you taking the time to share with us, and we’re so glad to hear you had a great tour experience. Thank you again! – Team Enlivant
My loved one likes the food. They do very well with, keeping the family members involved. Overall, I would recommend to other families.
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We picked this community, because of the avalability and location. The staff is wonderful. They are very caring, and always keep me informed of my loved one's condition. One thing I would like to recommend is regular checks on the bathrooms in the lobby area.
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We had a wonderful tour experience with Ridgeview Place. Unfortunately, this location was the furthest from our family which is why we decided against them, but others than that it looked like a great facility to have a loved one at.
Ridgeview came highly recommended by 2 different sources. We were in an urgent need so I did not have much time to shop around. The cost for the room is reasonable and comparable, but the cost of care is quite high comparatively. The care is great - but definitely expensive. We are pretty happy with the experience overall and would recommend them to others looking.
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Response from Trustwell Living at Ridgeview Place
July 28, 2022Thanks for the review and feedback, LG! We appreciate you taking the time to share with us, and we’re so glad to hear that you’re happy with your loved one's care. Thank you again! – Team Enlivant
The staff that assisted our loved one daily were great, but the management was not. they were not clear with regards to their point system. At the beginning of the month we thought the bill was one amount and then by the middle of the month the bill was twice as much. It was never communicated to us, we felt blindsided. The cooperate management billing and what the local management was telling us were not connecting
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Response from Trustwell Living at Ridgeview Place
July 28, 2022Hi, thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-844-365-4826 so we can better understand. Thank you again! – Team Enlivant
Unfortunately while our loved one was at Ridgeview Place they declined very quickly - it was nothing of the communities fault it was the type of dementia they had. During that experience we were very happy with the community. They had a lot of great helpers and aids that became very special to us. The nurses there were just fantastic.
Response from Trustwell Living at Ridgeview Place
July 15, 2022Thanks for the thumbs up, Susan! We appreciate it. – Team Enlivant
They take good care of my loved one, but they lose her clothes and linens, so you have to keep an eye on that. She's wearing other peoples clothes, which I don't fully understand. I did address those concerns to them; they were very friendly and they speak of efforts, but I haven't seen any results just yet. Communication between the community and myself is good and is usually person to person, or through telephone & email. Overall I would recommend Ridgeview Place to others.
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Response from Trustwell Living at Ridgeview Place
July 12, 2022Thanks for the 4 stars, D.B.! We appreciate it. – Team Enlivant
They're always very friendly. I think management and sales exaggerates a little bit when you're trying to figure out if it will be a good fit for your family. I was told if somebody wants a snack, it doesn't matter if it's midnight. You could call and ask for a sandwich, and they would make it. But after moving in, I was told that's not true, that the kitchen closes. So I would just recommend getting anything important in writing. The way they do their points system bothers me. When someone moves in, they reevaluate them after only two weeks, and they haven't even had time to adjust to a completely new lifestyle yet. My loved one seems happy with the food overall, The flavor is good, although some cuts of meat can be hard for seniors to chew. Their activities are one of my favorite parts. The gal who does those is really good at her job and good at communicating with elderly people, people who forget, people who get cranky. She's very personable. And I also appreciate that there's somebody there 24 hours to care for my loved one, which is important.
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Response from Trustwell Living at Ridgeview Place
May 18, 2022Thanks for the review and feedback! We appreciate you taking the time to share with us, and we’re so glad to hear our activities team is fantastic. Thank you again! – Team Enlivant
My loved one did not like the meals and we did not feel like they got enough food. One time they bought in a potato and it was so cold and the meals are not very nutritious. The activities director at the community was very good and worked well with the residents. I would say not to go to this community. This is my first experience and at first it appeared to be really great and the place looks lovely but once you are in things change.
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Response from Trustwell Living at Ridgeview Place
April 21, 2022Hi - Thank you for the feedback. We’re disappointed to see this, and if you have any details to share, feel free to give us a call at 1-888-777-4780 so we can better understand your experience. Thank you again! – Team Enlivant
I love them and thrilled we were guided this direction. They have great staff and a warm atmosphere.
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Response from Trustwell Living at Ridgeview Place
May 18, 2022Thanks for the 4 stars, Linda! We appreciate it. – Team Enlivant
I would highly recommend Ridgeview Place. Dad is very happy there. He was pretty miserable at home by himself prior to moving in. It took him a little while to adjust, be now that he has, he's getting along very well. He goes to pretty much every activity. He tells me it feels like home. When I take him home with me for dinner, he's always anxious to get back. He's very happy there.
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Response from Trustwell Living at Ridgeview Place
May 18, 2022Thanks for the review and feedback, CM! We appreciate you taking the time to share with us, and we’re so glad to hear your father is thriving. Thank you again! – Team Enlivant
Ridgeview Place is a very clean community and during our loved ones stay the staff members and their care was just wonderful, everyone was so great to work with. The nurses were always visiting our loved one 24/7 and keeping up communication with our family. Nothing was ever out of place. The nurses were just on top of everything and we would highly recommend.
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Response from Trustwell Living at Ridgeview Place
May 18, 2022Thanks for the review and feedback, Patricia! We appreciate you taking the time to share with us, and we’re so glad to hear our team is fantastic. Thank you again! – Team Enlivant
This was a nice clean environment for my loved one. The community is short staffed, like any other community right now. Anytime there was a concern or question, the staff was good about the follow up and follow through.
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Although we did not go with Ridgeview Place, I was very impressed by everything that I saw during my tour and speaking with them.
The community is clean, some of the staff members were great and others we felt should not be in the business. The meals were awful, and for what the residents and families are paying they need to up their food menu. The activities were good considering the staffing issues, but we still wish they did more things off sight for the residents.
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Response from Trustwell Living at Ridgeview Place
November 30, 2021Thank you for sharing your feedback. We are disappointed to hear this, as our residents are always our #1 priority. Please contact our Enlivant Cares line at 1-888-777-4780 to elaborate on your experience. Thank you!
See what the neighborhood has to offer and what’s nearby:
Trustwell Living at Ridgeview Place offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Trustwell Living at Ridgeview Place 8.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (509) 927-7176 to reach a resident at Trustwell Living at Ridgeview Place.
To reach a resident at Trustwell Living at Ridgeview Place call: (509) 927-7176
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.