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Brookdale Novi

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45182 West Park Drive, Novi, MI 48377

8.7
Review score
64 reviews
Add review
8.7
Review score
64 reviews
5 star
38%
4 star
37%
3 star
14%
2 star
8%
1 star
3%
See all reviews
8.7
Review score
26708 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Novi
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Brookdale Novi
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Vivian
-
Family/friend
4.0
Nice Community
What our family likes the most about the Brookdale Novi community is the staff members they have working there. We would recommend this community to other families based on the experience we have had so far.

About the facility
Brookdale Novi

Located in a family-friendly suburb of Detroit, Michigan, residents can look forward to a wide range of amenities both on- and off-site, here at Brookdale Novi. The community is close to many breathtaking natural sights, including Walled Lake, Lakeshore Park, and the Pavilion Shore Park. A variety of shopping, dining, and entertainment opportunities are also close by.

Since the helpful team members at Brookdale Novi manage your daily chores, you will have plenty of time to live your best life. Say goodbye to cooking, cleaning, laundry, home maintenance, and other tedious tasks. Rest assured, the staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and a security alert system is also in use to provide further safety. Additionally, residents can receive assistance with transportation, and are welcome to connect with the concierge service for help with other personal requests or tasks. Postal services and a well-stocked library are also available to use as needed.

As your responsibilities quickly melt away, you can check out some of the popular perks on-site, including the arts and crafts studio, the beauty/barber shop, and the community rental space, which can be reserved for fun gatherings with loved ones....

Read more

Senior living options offered

Independent Living

Pricing
for Brookdale Novi

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Novi

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Brookdale Novi
Brookdale Novi

45182 West Park Drive, Novi, MI 48377

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Hutcheson Manor

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Oakmont Northville
Oakmont Northville

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StoryPoint Novi community exterior
StoryPoint Novi

42400 12 W Mile Rd, Novi, MI 48377

8.7
Review score
64 reviews
8.7
Review score
64 reviews
5 star
38%
4 star
37%
3 star
14%
2 star
8%
1 star
3%
10
Review score
34 reviews
10
Review score
34 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
22 reviews
9.2
Review score
22 reviews
5 star
54%
4 star
23%
3 star
9%
2 star
5%
1 star
9%
8.7
Review score
18 reviews
8.7
Review score
18 reviews
5 star
39%
4 star
38%
3 star
17%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale Novi

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian
  • Room Service
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • International Cuisine
  • Professional Chef

Room Amenities

  • Kitchenette
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Garden View
  • Cable or Satellite TV
  • Ground Floor Units
  • Handicap Accessible
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Private Bath
  • Library
  • Barber Shop
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Central Fireplace

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center
  • Piano or Organ
  • Movie or Theater Room
  • Game Room
  • Billiards Lounge

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Activities On-site
  • Day Trips and Outings
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Activities Off-site
  • Trivia Games
  • Catholic Services
  • Stretching Classes
  • Other Religious Services
  • Live Musical Performances
  • Forever Fit
  • BBQs or Picnics
  • Holiday Parties
  • Quilting or Sewing Club
  • Wii Bowling
  • Live Dance or Theater Performances
  • Community Service Programs
  • Choir / Singing Club
  • Wine Tasting
  • Tai Chi
  • Christian Services
  • Intergenerational Programs
  • Bridge Club
  • Men's Club
  • Protestant Services
  • Gardening Club
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Art Classes
  • Bible Study Group
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Live Well Programs
  • Cards / Pinochle Club
  • Devotional Activities Offsite
  • Happy Hour
  • Book Club
  • Visiting Chaplain or Priest
  • Karaoke
  • Walking Club
  • Adventist Services
  • Cooking Classes
  • Jewish Services
  • Current Events Club
  • Birthday Parties

Reviews

for Brookdale Novi

8.7Review score64 reviews
8.7
Review score
64 reviews
5 star
38%
4 star
37%
3 star
14%
2 star
8%
1 star
3%
Brookdale
8.7
Review score26708 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Novi with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Novi has 64 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.1
Meals & Dining
3.9
Activities
4.1
Value for Cost
4.0
A Place for Mom has scored Brookdale Novi with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Brookdale Novi has 64 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score26708 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 64 reviews
Anonymous - Family/friend
Independent Living
March 18, 2024
5.0
Verified Review
very much recommended!
Great service at a great price. Very pleasant experience.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
December 1, 2023
3.0
Verified Review
Review for Brookdale Novi
We picked it more by cost than anything else. We haven't been that impressed with the food or the service. I would recommend the cost. I know they're working on improvements but they need to work harder. I believe there are a high number of COVID cases at the facility right now.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Novi
December 5, 2023
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Vivian - Family/friend
Independent Living
November 27, 2023
4.0
Verified Review
Nice Community
What our family likes the most about the Brookdale Novi community is the staff members they have working there. We would recommend this community to other families based on the experience we have had so far.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Kathy - Family/friend
Independent Living
November 2, 2023
4.0
Verified Review
Very Caring Communit
The management staff at Brookdale, Novi were wonderful to work with. They made many accommodations for my Mom on very short notice. They truly do care about their residents and communicate well with family members. We would absolutely recommend this community to other families based on the experience so far
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
June 21, 2023
5.0
Verified Review
Great People, Great Fun!
This is really a senior apartment with assistance if your loved one needs it. It's NOT assisted living, which we understand, but others may not. The staff communication is pretty good. My mother in law sometimes expects too much from staff. She asked them if someone could bring her a new light bulb. She has never lived in an apartment, so she has to lower her expectations. I live nearby, so I can help her with those requests. Staff is good for most part. I would suggest that there are some things that would help ALL residents if Staff would be willing to do, i.e. TV issues, simple cell phone issues, air conditioning and heat regulating. These are simple things, but if you have poor eyesight or mild memory issues, they are very frustrating. I never see other residents' family members visiting, so I don't see how they get these items addressed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Shari - Family/friend
Independent Living
May 30, 2023
1.0
Pass on this one
Admittedly our first choice as this experience of placing a parent in assisted living was new to our family, the juxtaposition of Brookdale (Novi/Commerce) and where we have our Mom now, is significant. Brookdale offered inexperienced staff, a multitude of administrative mishap and dishonesty in billing.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Brookdale Novi
June 1, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We are aware local management previously discussed concerns with the family, and we have also shared your comments with our corporate management team.
Anonymous - Family/friend
Independent Living
May 15, 2023
5.0
Verified Review
Review for Brookdale Novi
We picked this community, because of the value, atmosphere and location. I would recommend. Only negative comment would be first floor laundry facilities. It fits the needs of my loved ones. Adjustment hasn't been terrible, but they were willing participants.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Independent Living
April 21, 2023
2.0
Verified Review
tour review
Our family had an in person tour with Brookdale Novi and we really did not like the place. It was an older facility and the residents were mentally and physically challenged. The marketing/sales person gave us a really hard sale.
Response from Brookdale Novi
April 26, 2023
We are sorry to hear your tour of Brookdale Novi did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Family/friend
Independent Living
February 21, 2023
5.0
Verified Review
Would recommend. Awesome experience.
FAMILY AND OTHERS HAVE VISITED AND EXPERIENCED BROOKDALE AS WELL. WE'RE ALL IN AGREEMENT - IT HAS BEEN AWESOME.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Resident/client
Independent Living
August 9, 2022
5.0
Verified Review
Brookdale Novi review
The staffing is bad at breakfast and lunch
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
anonymous - Family/friend
Independent Living
January 10, 2022
3.0
My review of Brookdale
My mom is happy here and we agree it is a good place for my mom for the situation that she is in surrounded by good people. The biggest issue we have had has been with the billing when they promised me things upfront verbally that have not been carried through with. Overall we are pleased with the care and we feel blessed that she is here.
Cleanliness
4
Friendliness
5
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Brookdale Novi
January 11, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Anonymous - Family/friend
Independent Living
September 30, 2021
4.0
Verified Review
A Welcoming Community for Your Loved One
It is a nice friendly environment. Everyone I have met has been very friendly. The staff and residents know each other names. My loved one is settling in nicely to the community. The staff were able to assist with my initial questions.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
anonymous - Family/friend
Independent Living
September 23, 2021
3.0
Verified Review
My review of Brookdale Novi
They are short of help at this time. Due to the shortness of help they are decreasing the services because they don't have other people to do it. The staff that are there are good with the residents.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Brookdale Novi
October 1, 2021
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to further discuss and encourage you to reach out to our management team.
Alice - Family/friend
Independent Living
July 23, 2021
4.5
Verified Review
Pleasant
They are very friendly, attentive, and easy to talk to when you have issues. They seem to resolve any problems that you might have. And I would recommend them. The chef does a really good job with the food. They offer a lot of activities, and they make an effort to encourage our loved one to participate. She gets housekeeping once a week, with sheets and towels included. The only thing I would change is perhaps replacing the carpet in the hallways with hard floors, since carpet tends to soak up odors. But overall I've been very happy and satisfied with them.
Cleanliness
4
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Independent Living
June 24, 2021
4.0
Verified Review
Brookdale is worth checking into
Our experience with Brookdale has been good. Communication up front is not the best about how to get care and who to talk to to. The food is great, they are enjoying all activities, and maintenance staff have been very responsive. I would tell others to make sure you know what the monthly fee will be including the add ons. I would recommend to others who are looking, it is the best you are going to get for this price that we were able to find.
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kathy R - Family/friend
Independent Living
March 10, 2021
5.0
Excellent senior community
My 90 year old sister has received wonderful care at Brookdale NOVI. The staff is kind and compassionate. They always are looking for ways to help. The facility is very clean. The food is amazing. They make every holiday seem joyful for the residents. Throughout COVID, they have done everything to keep the residents safe. They are always looking for feedback from the residents to improve their experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
February 23, 2021
2.0
Verified Review
Warning-Active Participation is Necessary for The Care of Your Loved One
I would say not to go there to this community. A prior loved one was in this community a few years ago. I now have another loved one is the community. The food isn't nutritious for the residents. We moved our loved one out of the community.
Care Services
4
Staff
1
Value for Cost
3
Anonymous - Family/friend
Independent Living
December 22, 2020
3.0
Verified Review
Loved One Not Happy, But Can't Afford Anything Else
I would recommend you be very specific on the needs of your loved one. Also find out if they can really match their needs. Brookdale is willing to do whatever the care you need, as long as you are willing to pay for them. All care services are a la carte.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
3
Mary De Dea - Resident/client
Independent Living
August 25, 2020
4.0
Verified Review
Review of Brookdale Novi
Smiles, smiles, and more smiles. I live in a community where the staff creates happiness. Always a greeting and everyone greets you by name. I enjoy the friendliness. Is it perfect? No. But they certainly try. No place is perfect but they really try.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Robert Scott Walker and John David Walker - Family/friend
Independent Living
August 25, 2020
5.0
Verified Review
Review of Brookdale Novi
When it became evident that our mother could no longer live alone, we looked for a facility that would give her proper care and be close to where we live. Brookdale Novi was our choice and it has been all we hoped it would be. She seemed very comfortable and has made some friends. Thank you for all you do for her.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 64 reviews

Neighborhoods
around Brookdale Novi

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale Novi

Brookdale Novi offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Novi 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 669-5330 to reach a resident at Brookdale Novi.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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