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Waltonwood Twelve Oaks

27475 Huron Circle, Novi, MI 48377
8.0
Review Score
29 reviews

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Anonymous - Loved one of resident/client
5.0
Strong 5 out of 5 rating for all categories

Rating for all categories is a very strong 5 out of 5. (Name removed) in sales is an amazing person. Late at night, she drove in to sit with me when my loved one was passing. Very caring staff, continually coming in to see what they could do for my loved one (like keeping his lips moistened, etc). When he was brought there by ambulance, his room was completely ready. They had unpacked his boxes, displayed his mementos on his bookshelves, shelved his books, made up his bed. Each night, the staff brought in a phone so that my loved one could hear his son's voice. Daytime staff did, too. The food is just delicious. They graciously offered me dinner, even though my loved one was bedridden. They have a move in coordinator who is always available.... Read more

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About the facility Waltonwood Twelve Oaks

When only the best will do€¦Look to Waltonwood for Luxury Senior Living. At Waltonwood, our goal is not to be just another Senior Community. But rather, our goal is to ensure each resident and family member is treated with dignity and respect while striving to exceed their expectations. We are committed to providing a €œTradition of Excellence€ in everything we do for our residents and their families. Waltonwood provides the utmost in independence and lifestyle with our communities' warm surroundings, comfortable amenities, and our caring staff's personalized services. Waltonwood is all about choice€¦from luxurious Independent Living apartments with optional services€¦to Assisted Living apartments for those needing more customized services€¦to Dementia Care with specialized assistance for those with cognitive impairment.



Waltonwood Communities are developed, built, and managed by Singh a local, family operated builder/developer that has been providing premier residential housing in the metropolitan Detroit area for more than 30 years. Each Waltonwood Community combines unique architecture, professionally landscaped grounds with scenic courtyards and walking trails, professional services, and staff to create a beautiful, warm, homelike environment for all our residents.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Waltonwood Twelve Oaks is a community within Waltonwood Senior Living properties. See all Waltonwood Senior Living communities.

Pricing for Waltonwood Twelve Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Waltonwood Twelve Oaks

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23
Sep
Sun
24
Sep
Mon
25
Sep
Tue
26
Sep
Wed
27
Sep

Amenities at Waltonwood Twelve Oaks

Health Care Services

Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Full kitchen
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities Offsite
Art Classes
Cooking Classes
Educational Speakers / Life Long Learning

Reviews
for Waltonwood Twelve Oaks

Write a Review
8.0
Review Score
29 reviews

Review Score

29 reviews
8.0

Out of 10


5 star

32%

4 star

38%

3 star

4%

2 star

11%

1 star

18%

A Place for Mom has scored Waltonwood Twelve Oaks with 8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Waltonwood Twelve Oaks has 29 reviews with an average "overall experience" of 3.5 out of 5.

How we score communities
Cleanliness

3.8

Friendliness

3.8

Meals & Dining

4.6

Care Services

3.3

Activities

3.6

Staff

5.0

Value for Cost

3.4

Overall Experience
9
11
1
3
5
Date Submitted
2
6
9
Reviewer
1
13
14
0
Care Received
6
21
2
1-20 of 29 reviews
Sort by

2.0
Anonymous - Toured community
Independent Living
April 21, 2023
Verified Review
Tour Review

Our family had an in person tour with Waltonwood Twelve Oaks and the reason we gave them 2 stars is because they were under construction in their independent section. We did not get to see much of the facility and they really should not have been conducting tours - lots of confusion.


5.0
Stuart Johnson - Toured community
Assisted Living
March 29, 2023
A visitors point of view

I have visited Waltonwood Twelve Oaks for a number of years to give presentations for the residents. I see an effort by the staff to provide positive activities for the residents, teaching, and providing entertainment, comfort and care.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Loved one of resident/client
Memory Care
January 12, 2023
Verified Review
Strong 5 out of 5 rating for all categories

Rating for all categories is a very strong 5 out of 5. (Name removed) in sales is an amazing person. Late at night, she drove in to sit with me when my loved one was passing. Very caring staff, continually coming in to see what they could do for my loved one (like keeping his lips moistened, etc). When he was brought there by ambulance, his room was completely ready. They had unpacked his boxes, displayed his mementos on his bookshelves, shelved his books, made up his bed. Each night, the staff brought in a phone so that my loved one could hear his son's voice. Daytime staff did, too. The food is just delicious. They graciously offered me dinner, even though my loved one was bedridden. They have a move in coordinator who is always available.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
December 19, 2022
Verified Review
Community Tour

Our tour at Waltonwood Twelve Oaks was very nice. It just seemed a little big in terms of population for my loved one.


4.0
AS - Loved one of resident/client
Assisted Living
November 21, 2022
Verified Review
Would recommend. They have wonderful caregivers.

The caregivers have really been so wonderful! The financial part of it is sometimes frustrating. But the caregivers are fantastic, and that's what matters most.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
October 28, 2022
Verified Review
Try it, you'll like it!

The staff at Waltonwood Twelve Oaks are GREAT!!! They are so friendly and helpful. The food is also very good!!!

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


1.0
anonymous - Resident/client
Independent Living
June 22, 2022
Verified Review
Waltonwood Twelve Oaks

Right now I am having major issues with my apartment and you have to send in numerous requests to get any kind of response or get anything done which is why they receive an overall 1 right now. Response time needs a lot of improvement. Overall the cleanliness of the community is very good. The friendliness of the staff is excellent. The food is usually served warm and they do offer a lot of activities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Lynn - Toured community
Assisted Living
April 18, 2022
Verified Review
My Tour Experience at Waltonwood Twelve Oaks

This was a nice community, it felt a little older.


5.0
Michael - Loved one of resident/client
Assisted Living
March 1, 2022
Verified Review
I feel more confident in my loved ones health

Waltonwood is a really nice place with really nice food. they do offer activities as well. the staff seem to care a lot about their residents. it is on the pricier side, but I feel more confident in my loved ones health, rather than having them live alone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


2.0
Majorie - Loved one of resident/client
Memory Care
October 30, 2020
Verified Review
Beaware of Different Communities Out There

I felt the community wasn't doing the best job in care for my loved one. The turnover in this community is high, due to the community expanding too fast. The turnover included the management team. Waltonwood even misplaced my loved one's clothes at one point.

Cleanliness

1

Friendliness

3

Care Services

2

Activities

2

Value for Cost

2


2.0
SED - Loved one of resident/client
Memory Care
December 18, 2019
A little disheartened

Having lots of issues that have been ongoing for a few months and things are not getting resolved. The staff is friendly toward the residents.

Cleanliness

2.5

Friendliness

5

Care Services

2.5

Activities

2.5

Value for Cost

1.5


2.5
anonymous - Loved one of resident/client
Memory Care
July 3, 2019
Fast at taking your money, slow at issuing refunds.

The home is nice, however the senior management tends to change often. Decided to move my love one to group home as the care was far superior and cost was much less. As of date have not received refund of pro-rated meals and meds etc. Should be a substantial check but hasn't showed yet. Also, I was block out of the portal online acct, so checking online is not an option. A few things like this have happened over the last year.

Cleanliness

2.5

Friendliness

2.5

Care Services

0.5

Activities

2

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
May 15, 2019

Nice community. Its obvious they have experience with senior living. Everything in place for a safe, happy life style. Staff very friendly and knowledgeable.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Memory Care
February 20, 2019
Poor Communication

Communication with staff and family is very poor. Employees do not seem invested or engaged. Removed my relative as soon as possible

Cleanliness

3.5

Friendliness

0.5

Care Services

0.5

Activities

4

Value for Cost

0.5


5.0
Solomon
Memory Care
November 13, 2018
GOOD PLACE TO LIVE

I love this community....I will recommend this place for the seniors. The caregivers and med techs are wonderful. I just love them all!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Racy - Toured community
Memory Care
April 25, 2018
Do not put family in here

The service here for our seniors are awful

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
November 8, 2017
Verified Review
Waltonwood at Twelve Oaks

I toured Waltonwood, and it is absolutely beautiful. It would have been really nice for the independent care section, but my mother needs memory care, and for the price, I just didn’t think it was practical. It had a glitzy feel to it, and my father really wanted a more homey feeling for my mother, so we opted for a more practical community with a homier environment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
October 11, 2016
Verified Review
Lovely Community!!

This property is very well maintained and kept clean. The building was updated with great amenities offered to the residents. The staff was excellent during our tour and gave us lots of detailed information about the community. The price was way to expensive for my loved one and I to afford.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Debbie Hoffman Nutile - Loved one of resident/client
Memory Care
March 8, 2015
Happy and Comfortable

When my Mom was diagnosed with dementia it was my goal to keep her happy and comfortable. I am happy to say that over the past seven years and especially the last fourteen months I was able to reach my goal of keeping Mom happy and comfortable. A big part of that is having her at Waltonwood. Thanks to a beautiful environment and to a warm and caring staff Mom is always happy and cheerful. It is such a wonderful thing to have help with Mom’s “activities of daily living” so that I can spend quality time with her without feeling overwhelmed with having to care for her and a family of my own. It gives me great peace of mind to know that she is well cared for in a loving and supportive environment. I don’t even have words to express my appreciation to all the wonderful people who work at Waltonwood. I appreciate all that has to happen to make Waltonwood the “home” that it is for my Mom and all the other residents. I don’t know what the next days, weeks or years will bring as we continue our journey but I do rest assured that my Mom is in the best place she can be and I want to thank every single person who works at Waltonwood for being a part of our journey.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


0.5
anonymous - Loved one of resident/client
Memory Care
January 8, 2015
Dishonesty and Greed

My father moved into Waltonwood in December of 2012 in the memory care facility. In those two years they have changed at least 3 directors, the social director three times, and wellness coordinator twice. The caregivers change weekly. My experience is that they start you off by charging with rent plus medications and level of care. Then they continually find ways to charge you by upgrading levels of care and rent increases. Example: Moving in Rent $5,345.00 per month Medication $240.00 per month Level of Care: $365.00 per month For a total of $5,950.00 per month The proposed new lease beginning December 2014: $5726 rent $ 275 medication $1295 care level 3 For a total of $7296.00 per month Once they have you in their facility, the rates go up based on their “assessment” of care level, which they can and will increase. My father needed less care, rather than more, yet they insisted on the increase. The same with the rent. They did nothing extra, yet increased the rent $381.00 per month. It became very clear to me that their motive was to squeeze as much money as they could out of the residents. When trying to discuss this, they stood firm. Unfortunately, my father died after two years. Upon moving out, we had the room cleaned within two days, and told via phone (I live 4 hours away), that no additional charges would be incurred in reference to cleaning. Even though I paid a full months rent in advance, I was charged for two days, after it was cleaned and vacated, and verbally approved. I tried to discuss this with their book keeping department [removed], and was told that she spoke with [removed] (I believe Executive Director) and would have to pay these charges. While there truly are very good caregivers, the management was less than honest and straightforward. I would never recommend Waltonwood as a place for anyone to send their loved ones. Money appears to be their main motivation.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 1-20 out of 29 reviews

Neighborhood around Waltonwood Twelve Oaks

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Frequently Asked Questions about Waltonwood Twelve Oaks

Waltonwood Twelve Oaks offers 1 Bedroom, 2 Bedrooms, Studio and Semi-Private. Learn more.

A Place for Mom has scored Waltonwood Twelve Oaks 8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (248) 735-1500 to reach a resident at Waltonwood Twelve Oaks.

To reach a resident at Waltonwood Twelve Oaks call: (248) 735-1500



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.