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Brookdale Niagara (AL)

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6741 Nash Road, North Tonawanda, NY 14120

8.6
Review score
47 reviews
Add review
8.6
Review score
47 reviews
5 star
69%
4 star
21%
3 star
6%
2 star
0%
1 star
4%
See all reviews
8.7
Review score
26578 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Niagara (AL)
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Brookdale Niagara (AL)
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Robyn K
-
Family/friend
5.0
Caring residence
Beautiful place. Our neighbor is so happy. I guess we we hoping she would be content. What we were not expecting was how happy she truly is now. It is a miracle. The staff seem very involved and kind. Our friend is enjoying her time at Brookdale Niagara AL. Honestly we are so relieved.

About the facility
Brookdale Niagara (AL)

Trade in your long list of chores for personalized care, nutritious meals, and round-the-clock support, at Brookdale Niagara. Here, you can find the relief and peace of mind you desire most. Rest assured, Brookdale's trained team members are available 24 hours a day, seven days a week to be alerted to an emergency, and an alert system is also in use to promote safety.

Whether you are looking for daily assistance or just a helping hand from time to time, you can find the right balance of support here. From medication management, to assistance with bathing, dressing, or other daily tasks, each resident here has a tailored care plan designed to best fit their needs and preferences. The care plans are flexible and are adjusted by Brookdale’s care associates as needed. Additionally, residents’ meals, housekeeping, home maintenance, and other daily chores are managed for them, too. Assistance with transportation can be provided and a concierge service is available to assist with additional personal requests. The goal here is easy — it's to simplify your days as much as possible. With less chores crowding your calendar, you can enjoy some fresh air along the scenic walking paths or sit back and relax...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Niagara (AL)

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Niagara (AL)
Brookdale Niagara (AL)

6741 Nash Road, North Tonawanda, NY 14120

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Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

8.6
Review score
47 reviews
8.6
Review score
47 reviews
5 star
69%
4 star
21%
3 star
6%
2 star
0%
1 star
4%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
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9.5
Review score
146 reviews
9.5
Review score
146 reviews
5 star
58%
4 star
25%
3 star
4%
2 star
3%
1 star
10%
9.4
Review score
52 reviews
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Brookdale Niagara (AL)

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Organic
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Vegetarian
  • Vegan
  • Special Dining Programs
  • International Cuisine
  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Bath Tubs

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Computer or Media Center
  • Barber Shop
  • Beauty Salon
  • Central Fireplace
  • Meeting Room
  • Indoor Atrium
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Golf Course or Putting Green
  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician

Languages spoken

  • English
  • Polish
  • Spanish
  • Italian

Activities

  • Live Musical Performances
  • Protestant Services
  • Birthday Parties
  • Qi Gong
  • Karaoke
  • Community Service Programs
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Wii Bowling
  • Tai Chi
  • BBQs or Picnics
  • Wine Tasting
  • Brain fitness / Dakim
  • Visiting Rabbi
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Other Religious Services
  • Art Classes
  • Yoga / Chair Yoga
  • Reminiscence Programs
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Activities On-site
  • Dances
  • Holiday Parties
  • Devotional Activities Offsite
  • Happy Hour
  • Catholic Services
  • Day Trips and Outings
  • Forever Fit

Reviews

for Brookdale Niagara (AL)

8.6Review score47 reviews
8.6
Review score
47 reviews
5 star
69%
4 star
21%
3 star
6%
2 star
0%
1 star
4%
Brookdale
8.7
Review score26578 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Niagara (AL) with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Niagara (AL) has 47 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.7
Care Services
4.5
Staff
4.4
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Brookdale Niagara (AL) with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Niagara (AL) has 47 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Brookdale
8.7
Review score26578 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 47 reviews
Anonymous - Family/friend
Assisted Living
March 18, 2024
3.0
Verified Review
Needed more care
My mom needed more care really than Brookdale could provide. She suffered a few falls while there. I know she was on a special diet but the food was not appetizing to her. While they offered many activities, my mom did not participate
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Response from Brookdale Niagara (AL)
March 20, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Robyn K - Family/friend
Assisted Living
October 14, 2023
5.0
Caring residence
Beautiful place. Our neighbor is so happy. I guess we we hoping she would be content. What we were not expecting was how happy she truly is now. It is a miracle. The staff seem very involved and kind. Our friend is enjoying her time at Brookdale Niagara AL. Honestly we are so relieved. Thank you to APFM for recommending this darling place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pamela G - Family/friend
Assisted Living
October 8, 2023
5.0
Excellent facility.
Our mom has been extremely happy at Brookdale Niagara Enhanced care. We transferred from another assisted living as mom needed more care than that community could provide. Our family has had a terrific experience so far. It’s been three months and mom has enjoyed the food and making new friends. The care is just great. Promises kept. We recently recommended Brookdale Niagara to our moms neighbor in Sanborn. Our family feel so happy that it all worked out.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pat F - Family/friend
Assisted Living
September 21, 2023
5.0
Happy finally
We had a great experience. Promises kept. Dad was happy here. Kind staff. Clean nice place. Smaller style. We are all grateful. We would personally recommend to family and friends. The nurses were great and sharing info keeping us all up to date. Hospice care in his room made a huge difference for his passing. The caregivers were so good to him.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cynthia R - Family/friend
Assisted Living
August 29, 2023
1.0
Beautiful but beware
When we toured the facility we thought it ideal, - clean, ample suites, near home. Others had spoken highly of Brookdale. Our experience was otherwise. My father was there for three months and was sad and bored. The staff seemed overworked. They could not provide him with the services we were paying for. The RN left and was never replaced. Although they claim to provide enhanced care they could not when my father needed it. We were forced to find another facility. I would not recommend this facility at all
Cleanliness
4
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Brookdale Niagara (AL)
September 11, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Barb
Assisted Living
July 18, 2023
1.0
Not good
Recently my uncle who was 101 was a resident for 3 months. The sales pitch we received made us feel like it would be a great place. Unfortunately the care was not good and the activities were few. We had to ask repeatedly for services that were supposed to be included. He was unhappy the entire time. There was nothing to do at night so ended up going to bed at 7 every night. Most of the residents just stay in their rooms. He ended up going to the VA due to congestive heart failure where he received great care and was happy. He unfortunately went downhill quickly. Brookedale wouldn’t take him back with his needs even though that was in his contract because it is an enhanced facility. He went to Elderwood in Grand Island for 10 days till his passing. We received a sympathy card signed by everyone and flowers from Elderwood. We never heard anything from Brookedale. No card or phone call. I would never recommend this place and we are sad that his last months were spent there.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale Niagara (AL)
July 25, 2023
We wish to offer our condolences on the loss of your uncle and are sorry to hear we did not meet your expectations. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Happy father again.
Assisted Living
December 24, 2022
5.0
Dads happy now
Great service. Terrific food. Caring staff. Good activities. Excellent nursing. Good communication. Little apartments make it very nice. Overall very happy. Would highly recommend to any family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth - Family/friend
Assisted Living
September 13, 2022
5.0
Verified Review
So Close to Home!!
They have a calendar for activities. The living space is nice and bigger. They have an area, where you can sit and talk, which is very relaxing. They have all kinds of seating areas. It's a very welcoming environment. The staff is very helpful. It feels like home, especially how it's the set -up. It is a smaller community.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 18, 2022
4.0
Verified Review
Great Place to Be
It started off with miscommunication or lack of knowledge, of what was needed for my loved one. I was paying for enhanced assisted living and they were not able to my assist loved one. There was lack of training with some of the staff. That was early on but now things is much better. The staff is friendly. Althouhg, there is sometimes a shortage of staff, I feel like everyone is trying to make it work. They are always willing to help and have been wonderful. My loved one is safe there. I have no negative things, to say about the place.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
June 14, 2022
4.0
Verified Review
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Karey W - Family/friend
Assisted Living
April 8, 2022
5.0
Happy with our choice
Happy with this decision. We did look at about 6 places but thought this community had everything we were looking for for our Dad. There is a little kitchenette, large bathroom with walk in shower, very large walk in closet, living room and good sized bedroom. Assisted living care is attached to the apartment but we can add on enhanced care services whenever dad needs them. This will likely keep him out of a nursing home which is exactly what we were hoping for him. Great first impression! Friendly kind staff, nurses and we met the Chef. They had an opening after only waiting a couple weeks but I would tell families to get there sooner than they need so things get better faster. NO complaints from Dad which is a first. We all feel very good about this place and ultimately our Dad is happy here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
December 20, 2021
5.0
Very Pleased
Staff is always willing to do their best to make me comfortable, encourage and at times redirect. They keep us aware of any necessary needs/concerns along with/ zoom meetings to keep all residents families informed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 24, 2021
5.0
Verified Review
They are very welcoming
Brookdale Niagara is more of a smaller community, the most they ever have is around 50 residents so it provided more of that one on one care. Our loved one also seems very happy with the meals and dining service.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
May 3, 2021
4.0
Verified Review
So far so good
We chose Brookdale because they had a great marketing girl. There is a lot of turnover of staff. The communication could use improvement, you have to call multiple times to get a call back and it is hard to get answers. They have been good about having zoom meeting since we cannot go inside of the facility. They do a great job with her care and they have a lot of activities provided. I have not been inside the facility due to covid, so my feedback is from my mother and talking to the staff members, My mother is very happy here and has made a lot of friends and I know she is safe.
Cleanliness
5
Friendliness
5
Care Services
4.5
Meals & Dining
3.5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
April 12, 2021
4.0
Verified Review
Overall comfortable, however a little disappointed with not being able to see our loved ones room at this point
They are trying their best with the activities, we do know they have bingo nights. We do think the value is fair and would recommend this community to others. However this is some disconnect which could be caused be the short staff, and we are not able to visit in the evenings because of the short staff.
Friendliness
5
Staff
5
Care Services
5
Meals & Dining
5
Activities
5
Value for Cost
5
Alice - Family/friend
Assisted Living
January 12, 2021
5.0
Verified Review
A caring supportive atmosphere
When we were able to visit it was extremely clean, and we are very pleased with the staff members, When the weather is good we know they made every effort to get the residents out and about even during COVID. We have been very pleased with the care our loved one has been receiving.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Sarah Goodman - Toured community
Assisted Living
July 9, 2019
5.0
Great family atmosphere
The food is delicious. They happened to be having a buffet meal set up in the dining area when we walked in. We hadn’t made an appointment as we were just going and asking for a packet of info to pursue later for our mom. Well you would have thought we were the guests of honor. We were treated so kindly and graciously. My sister and I still cannot get over how sweet the managers, nursing staff, care givers and chef were. The atmosphere at Brookdale Niagara feels like a close family. We did find out that they are the only Enhanced Assisted Living in all of Niagara County. This is actually what my mom needs. She is already struggling with walking and at 92, I think it would be short sighted of us to not consider a longer term plan. I’m grateful we reconsidered our plan for Mom. At this point just rebuy Assisted Living would mean we would have to move our mom in a very short period of time. I can see now why everyone loves this place. We are starting the short process now to get mom on the list. One thing that stuck out to us is that we felt zero pressure from the saleswoman. Our experience stopping in at three other places was very different. We felt that they all really wanted to help us, guide us if that makes sense and wanted the best for our beloved mom. We both highly recommend Brookdale Niagara Enhanced Assisted Living. They are truly experienced professionals.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kelsey Grayer - Family/friend
Assisted Living
May 7, 2019
5.0
a plan for our dad
Our dear friends had their mom here several years ago. They recommended we stop in and speak with the admissions advisor. Brookdale Niagara is a beautiful little place. We were not sure if they could manage the care of our dad. We were able to set up a time for the nurse to go see dad at the rehab center. we got a fast response and now we are set for a move in next week. The entire family is grateful for the kind manner in which all this was managed. We all feel hopeful that dad will be well care for in this next stage of his life.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
April 25, 2019
5.0
Director of services had a personal leave and unable to attend the meeting. The alternate guide was very kind however we needed more information from the director upon her return
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Wayne’s family - Family/friend
Assisted Living
April 17, 2019
5.0
Thank you Brookdale Niagara AL
Our father lived here for several years. Only thing to say is this, they are incredible with care. Dad was a tough cookie. They gave him so much love and kind care. We really can never thank them enough. They have us our dad back at the end of his life. The place is top notch. I encourage your family to come here and bring your loved ones. The care staff , chef, and management team are fantastic.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
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about Brookdale Niagara (AL)

Brookdale Niagara (AL) offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Niagara (AL) 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 731-1634 to reach a resident at Brookdale Niagara (AL).

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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