Brookdale Highlands

Nice community. It was too far from family and friends.

I would say that this is a nice community and they take good care of my loved one. I would recommend this community for you or your loved one. The staff are great and some of them are exceptionally good and some of them are not so friendly. The tour was great and they gave me all the information I needed for this community.

Brookdale Highlands is an excellent place. The location is convenient to family, and this was a bonus for us. Out of all the communities I looked at this was the brightest, with the largest refrigerator in the biggest rooms possible. I was impressed.

I think it's good overall. There's room for improvement, but most of the staff are friendly and nice. Its's an older place, but they keep it clean and keep it up pretty good. But I think they have some hidden agendas where they don't share everything. For instance, they have yearly price increases, and I think they should have shared that upfront.

We had a wonderful tour with Brookdale. It was clean and the staff were great. It was a little too expensive for what we were looking for.

Living at Brookdale Highlands has improved my mother's mobility and outlook. She gets up and gets dressed and goes to eat, whereas she wasn't doing those things at home. The staff are very friendly, and they take very good care of my mother. There are two girls that come in the morning and make her bed, bring her breakfast, give her showers. They're just very sweet to her, and she likes them a lot. One area I would like to see improve is the food.

Everything was mediocre with this community. I was not very impressed.

Brookdale Highlands looked really, really nice. It was just way outside of our price point. The campus was very nice, and it looked like they had a lot of amenities and activities. In addition to the price, it was located a bit too far south for us as well.

There were no COVID cases while my loved one was there. Our loved one had a short stay here. I thought it was a good place for memory care residents, especially for those who can't make decisions on their own.

They have a great staff. It is a great place. I felt very comfortable having my mom there. Mom was skeptical going in. They did a great job to help her adjust to the community. My mom loved the food, the people she met and the care staff. It was a great experience.

Brookdale Highlands is a little hard to locate because there are several similar buildings and they are not easily identified. The signage could be improved. This is a beautiful location with a high-end hotel atmosphere. It had more of a spa feeling then assisted living facility. It looks very comfortable and inviting. It was lunch time and the food smelled amazing.

Brookdale is an updated facility. [Name removed] is knowledgeable and gave a thorough tour. There is a lot to do.

We have only been there 2 weeks but love it so far - I overheard my Mom talking to her cousin on the phone and she said : “ I don’t know about other places but this place is great and the food is good too.” All the staff has been super nice and caring.

The service is good but there have been a few times that they did not let me know what was going on until after the fact. Communication needs some improvement.

Nice outdoor areas and amenities, nice staff. Residents seem active and happy. Unfortunately, the only current vacancies are either a little too small or too large for my dad.

Everything is fine and okay while being at this community. It looks clean, they provide meals, and staff are all real nice.

We enjoyed our tour of this community. Everyone was very kind to family, and myself. The community looked great. You could tell they do a good job with the cleanliness of the community. It was a good experience, and this was a community I was considering moving my mother too.

We had a terrific experience with my Mom at Brookdale. The staff was happy and engaged and could not have been better to my Mom. The facility was clean, well maintained and organized.

They offer a variety of activities at Brookdale. My brother in law likes the food. The staff are helpful, attentive and the residents are taken care of. The community is clean and I would recommend it.