Brookdale Folsom

At this point based upon my experience so far I give a 5 to each category with the exception of Meals/Dining and Activities The ONLY reason I'm unable to completely comment is I haven't personally had experience with the Meals/Dining ... although I will say the dining room is quite nice, clean, open and smells nice when cooking / eating is going on. I also appreciate the little bar that's always available with fruit and or herb iced water. As for Activities again my experience with Brookdale is short so I'm not completely familiar with all the activities going on or not going on / scheduled

I picked it because it was so much better than any other community in Folsom or El Dorado Hills: the food was far superior with multiple options on the menu, all of it good tasting. Residents have their own studio, one bedroom, or two bedroom apartments, kitchenettes with sink, microwave, dorm type fridge, small counter top, and overhead cabinets. Heat and A/C controls are in each room with exact settings. I have free laundry service, a lock on the door, bench and hand-held shower head, and a two hour meal window for all three meals seven days a week. And, the cost is less than I've paid at the other three places that I've lived. It's just a really great place!

My loved one was previously a resident at Brookdale Folsom and her experience at this facility was great. We found the staff to be very friendly and helpful. The meals looked to be tasty. All of what I tried of the meals was good. The cleanliness and friendliness were great. The quality of care was great. I would recommend Brookdale Folsom to others.

Trust that client is properly cared for and the communication from the office. Always a friendly face to greet us when we visit. Yes we would recommend Brookdale Folsom to other families based on our experience so far, it was the best place we found for [name removed]

Cleanliness, staff, activities, and friendliness have all been great. The food is what my mom complains about the most. (Sometimes it's good, and sometimes it isn't.) She is pretty self sufficient, so I'm not sure about the care. The cost is slightly expensive, and the cost goes up every year across the board (rent plus care services). Overall it has been a good experience.

We have been very pleased with Brookdale Folsom. The experience is great! They make a good effort to include everyone in activities. But you always have choices. I would absolutely recommend to other families.

I think overall, this facility exceeded our expectations. The staff are very very nice to work with, very friendly and accommodating. The majority of the care givers are fantastic, all are very caring and respectful. The office team is also very very easy to work with and accessible. The meals are fantastic with several options to choose from. I would 100% recommend this facility to family and friends.

Every staff member at Brookdale who I have met and spoken with has been caring and kind. I feel confident that my grandmother is in great hands at Brookdale. We would absolutely recommend Brookdale Folsom to other families based on the experience we have had so far.

It is a nice community but there are definitely room for improvement - some care takers are absolutely wonderful and others not so much .

We have been very happy with Brookdale Folsom. We were impressed from the get go, the memory care staff interact with the residents and play games with them. IN the main room they do music, games, etc. It is a very clean facility and we have been impressed overall. The staff are all very informative and he is doing great here. He loves it and is happy every time we go to visit.

My Father spent his last year under the incredible care of [name removed], [name removed] and the entire staff of Brookdale Folsom. I couldn’t have asked for a more professional or loving group of people. I never once worried about if Dad “was ok”. Every detail and every question I had got a prompt response no matter the time or day. The entire staff treated us like family and we couldn’t have asked for more!

We had our mom at Brookdale Folsom for the past year. We’ve had a wonderful experience the staff there are kind and caring. Management is responsive and knowledgeable. The building was recently remodeled and is always kept clean Highly recommend this home if you’re looking for somewhere for a loved one.

Fairly nice and clean facility. Pay more attention to the activities of the tenants, or lack of activity.

I toured with Brookdale Folsom and I did like the facility. They were undergoing renovations at the time which was no fault of theirs - everyone has to at some point. I just felt that they were not totally put together and were a little scattered. The lady who was giving me the tour was great and full of a lot of helpful information.

The reason we gave Brookdale Folsom a 1 star overall has to do with the finance side of it. We moved our loved one in thinking our bill would be around this amount, but when we got our 1st bill it was twice as much and then when we get our 2nd bill it was substantially higher then the first. We felt like it was a bait and switch and we can see the fraud. Also there is just not much care on the memory care side - when we come to visit we have heard residents sitting there saying I'm hungry or thirsty and just being ignored, but on the assisted living side there is a table full of snacks of drinks

We chose Brookdale Folsom because it was an easier commute for us, their flexibility - they were helpful with the price and they do allow animals as well. They do also allow smoking and drinking as long as there are no issues. Family is able to visit anytime they want, even when the front desk is closed. They have been following covid guidelines very strictly which has been reassuring. I have tried the food myself and it was very good. I would definitely recommend Brookdale Folsom to other families.

Brookdale Folsom is remodeling right now; so I'm unsure how meals, dining, and activities would be if things were normal. But from what I see those things are a 4 out of 5, we are quite satisfied. We like that they allow dogs and that all the staff seem to try very hard. Our loved ones apartment comes with weekly housekeeping services, and the staff wash their personal laundry and linens - I like those things. I like the size of the unit, my loved one has a 1 bedroom 1 bathroom. Overall I would recommend Brookdale Folsom to others.

This is a warm and inviting community. They are diligent at looking after each individual in the community. The staff have all been very friendly, any interactions that I have with the director, or with anyone at the front desk, the dining room, the cleaners, the daily care people all of them have been very friendly, caring and responsive with my loved one. My loved one does not participate in the activities however, I do see thing posted daily for the residents to do.

I think it is a great place. My only issues is mainly my loved ones medication changes. I would recommend them. Overall both my loved one and I am happy.

This location was too far away from where I wanted my loved one to be located .