Brookdale Edina

Everyone we've talked to from Brookdale has been just awesome - and our mom who is now living there agrees!

This facility is very large and has lots of amenities. The studio's are on the small side and the halls are narrow so if a motorized scooter was being used, it would be a challenge. The staff all seemed very nice. The units were clean as well as the common area's. [Name removed] gave us a tour and the rates are higher than what you gave us, though they could do a couple of units for the rate you quoted? [Name removed] was not able to talk about any of the nursing services or costs though which was odd as I was there to look into assisted living options. This place would be good for more active seniors.

I visited my dad every day for three weeks a few weeks after he moved into his A/L apt on the 5th floor at the beginning of Sept. My initial observation? Rarely would I find staff at the station on his floor after a certain time of day. Almost always needed to go to first floor reception with question or issue which couldn't be answered by that person anyway. It was explained that the attendant or caregiver had multiple floors to cover which would explain their absence from the floor. As I observed, and pointed out to staff, rare was the occasion I could find anyone on the 5th floor so they must be spending most of their time elsewhere. Congregating? My wife observed that even though his laundry was being done, clothing items were not being gathered from his bathroom. We were told they would pay closer attention in the future ensuring that all clothes intended for laundering would be taken care of. On multiple occasions meals normally served in the 2nd floor dining room were not served there without notifying the residents - who would show up for the meal finding the DR unattended and unlit because meal service had been switched to the 1st floor dining room instead. On one occasion my dad was informed when being served his lunch in his apt, (he has that option) that supper would be served at 5:30 in the 2nd floor dining room. It wasn't. I asked staff how could they possibly not know 4-5 hours before meal time that it wouldn't be served in a particular dining room. I was informed they should've known and advised him appropriately. I was told the issue would be addressed. All in all a very nice facility in good repair. The building is pleasant, open and airy; has a large open space with high ceilings on the first floor along with a small library and media center, and other activity rooms. I don't about all floors but A/L 5th & 6th both had a lounge/sitting area with tv and coffee service. A schedule of activities is published regularly. An attached indoor park hosts various types of bands on Sunday nights. A sing along is held on Monday afternoons, and a 'happy hour' gathering occurs once a week. Movies are also shown. My dad was offered the opportunity to socialize and to engage in activities without any pressure and allowed to decline if he so chose. Guest rooms are also available at less than the cost of a quality hotel accomodation.