Brookdale Edina

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community seems to be very caring and clean. I wish the communication between staff members that are in charge would be better. I've received several calls about the same subject from several different people at community.

The community is very neat and clean and the staff is very friendly. The food is good and the overall value of the community is good. I would recommend this community to others based on our experience.

Spoke with [name removed] 6/1. 2 week min. Emailibginfo. Works with ins.

The community is private pay and there is no state assistance. So if you can not pay out of pocket you would have to move. Communication is good between the staff and our family and they do zoom calls for us. I would recommend this community to others.

The community is clean and attractive, and the staff seems engaged and friendly. The community made promises that they did not follow through with. I feel that staffing could be better. I would recommend this community if it fits the needs of your loved ones. Just make sure that you are checking in and making sure things are being done right.

They take care of their people, and I recommend it. It's difficult to give details as we haven't been able to visit much due to Covid. They do communicate well with the family, which is helpful as our loved one is pretty far gone at this point.

I would want others to know that they are not staffed to the max, so there are days where there are no nurses available for help. They are not responsive at all, when she needs help she presses a button and sometimes it takes a couple of hours before someone comes to check on her. I do think the facility is just too big, since it is so big there are 3 levels of care. Independent living, assisted living, and memory care. Everyone is locked down in the facility except for independent living, they are able to come and go as they please but this has caused issues as they take the same elevators as everyone else. I would not recommend the community to others.

This community is very tidy, and our loved one even compliments the house keeping when they come to clean his room. Most of the staff members are wonderful and have been so kind. Due to COVID there are no activities but beforehand our loved one would go on little outings, they also used to have exercise classes, and movie nights. Our loved one even says the food is the best he has ever had.

Nice amenities. Indoor park access.

Overall, I was impressed with the facility and the staff I met. However, I found a place closer to home that met all of my needs, but if I hadn't, I would have confidently moved my Mother to Brookdale.

Everyone we've talked to from Brookdale has been just awesome - and our mom who is now living there agrees!

The place is nice, the value is good, the rooms are nice and many of the people that work there truly care about the residents. However, there are some people that come off as uncaring and uninterested in being there and the residents can tell. The good news is the place is very clean, the restaurant is very very good and communication is good. My complaints are lack of parking- it is not always possible to park in the lot even though the van and employees park there. My BIGGEST complaint is the activities- there is not a lot of variety in activities and many of the posted activities are not attended at all so they are really not an activity at all. There is a lot of downtown for the residents and not a lot of structure in the activities. My mom spends almost all of her time in her room and feels isolated and alone.

Vibrant community, with weekly concerts in the park and many things to do. Having 45 meals for independent living included was a value. Many little perks and peace of mind for safety with emergency call pulls in the apartment in case of emergencies is an added benefit. Great dining & Coffee/cocktail socializing places for family and friends. The atmosphere was happy social.

This facility is very large and has lots of amenities. The studio's are on the small side and the halls are narrow so if a motorized scooter was being used, it would be a challenge. The staff all seemed very nice. The units were clean as well as the common area's. [Name removed] gave us a tour and the rates are higher than what you gave us, though they could do a couple of units for the rate you quoted? [Name removed] was not able to talk about any of the nursing services or costs though which was odd as I was there to look into assisted living options. This place would be good for more active seniors.

We went on a tour here and the staff was friendly and answered all of our questions. We didn't like the setup overlooking an indoor park. It is an attractive facility with many scheduled activities for residents.

I visited my dad every day for three weeks a few weeks after he moved into his A/L apt on the 5th floor at the beginning of Sept. My initial observation? Rarely would I find staff at the station on his floor after a certain time of day. Almost always needed to go to first floor reception with question or issue which couldn't be answered by that person anyway. It was explained that the attendant or caregiver had multiple floors to cover which would explain their absence from the floor. As I observed, and pointed out to staff, rare was the occasion I could find anyone on the 5th floor so they must be spending most of their time elsewhere. Congregating? My wife observed that even though his laundry was being done, clothing items were not being gathered from his bathroom. We were told they would pay closer attention in the future ensuring that all clothes intended for laundering would be taken care of. On multiple occasions meals normally served in the 2nd floor dining room were not served there without notifying the residents - who would show up for the meal finding the DR unattended and unlit because meal service had been switched to the 1st floor dining room instead. On one occasion my dad was informed when being served his lunch in his apt, (he has that option) that supper would be served at 5:30 in the 2nd floor dining room. It wasn't. I asked staff how could they possibly not know 4-5 hours before meal time that it wouldn't be served in a particular dining room. I was informed they should've known and advised him appropriately. I was told the issue would be addressed. All in all a very nice facility in good repair. The building is pleasant, open and airy; has a large open space with high ceilings on the first floor along with a small library and media center, and other activity rooms. I don't about all floors but A/L 5th & 6th both had a lounge/sitting area with tv and coffee service. A schedule of activities is published regularly. An attached indoor park hosts various types of bands on Sunday nights. A sing along is held on Monday afternoons, and a 'happy hour' gathering occurs once a week. Movies are also shown. My dad was offered the opportunity to socialize and to engage in activities without any pressure and allowed to decline if he so chose. Guest rooms are also available at less than the cost of a quality hotel accomodation.

This community is working out well for my father, and his needs. I do feel he is safe, and in good hands. The staff taking good care of him, and his needs. They are very kind, and have been very helpful. Everything is going well for my father since his move to this facility.

I had recently taken a tour of this community and it was pleasant experience for myself. The staff where patient with my questions and made sure to answer them in great detail. I liked that it was easy to navigate throughout the property and the open floor plan. It was just not the right location in the end decision for me.

narrow hallways, used to be 55+ independent living only but now has AL and MC, asst living open, cats ok, high rise NO Elderly Waiver in Edina, but has properties in EP and others with EW

narrow hallways, no elder waiver, asst living open, cats ok, high rise NO Elderly Waiver in Edina, but has properties in EP and others with EW