Sunrise of Edina

My mother is currently a resident at Sunrise of Edina. It's been a great experience so far at this facility. The cleanliness and friendliness are great! The Care Services and Meals and Dining have been great, as well.

The staff members at Sunrise of Edina are very very friendly and for the residents who want to participate in the activities - they have some nice things going on. However even with the staff being really nice they could use more training when it comes to overall quality of care - especially when handling those who have catheters.

Professional and mature senior staff, junior staff has been friendly, patient, and supportive in the face of my wife's short term memory issues and ongoing frustration with her new medical issues. I would recommend Sunrise of Edina to others looking.

Overall started out as a 4 but ended as a 1. Our loved one has spent 3 months there. She had PT the first month to improve her mobility. After therapy ended the staff did nothing to keep her moving. No inclusion in activities. When we moved her after 3 months she couldn't even stand on her own. They told her to go in her brief when she had to urinate. Total loss of dignity.

All of their staff members have to be vaccinated and boosted which to us was tremendous and extremely important. We do like how the staff members are always checking up on the residents. They had a covid outbreak which they got under control and to us that was very impressive. The meals and dining service at times can be hit or miss - it does tend to be a lot of pasta and canned sauces with not a lot of vegetables.

Sunrise is a very friendly place, the people are great. I'm usually here about 5 days a week visiting so I know many people. I also like that's is a smaller footprint of a building than some of the very large places. It's very clean also. They could have more activities, if that's important to a person it might be something you consider.

My mom really enjoys it, but they are so understaffed and they don't follow through. For example: they tried to give my mom someone else's medications and we caught it, they were looking at the wrong person. After two months they tried to raise her rate by [price removed] and it took them a couple of months to schedule a meeting. They said they'd send us stuff regarding the price increase and they didn't. They also forgot to put her on the shower schedule and we had to bring it to their attention after 6 weeks. They have very poor communication. I would like to see the staff to follow through on what they say, return phone calls, and overall more communication.

Some employees were good, but were fired or left because of awful management. They are unorganized, make mistakes with meds frequently, don't do laundry when you're paying for them to (you might wait weeks), don't give baths when you're paying for them to, don't respect residents' needs or wishes. Personal items are at high risk of disappearing, with no accountability by Sunrise. This place is really bad and my brother had a lot of bad experiences there. I would never recommend it.

This has been a good experience for us so far. The community is having some staff turnover; however, they are working through it. The staff communication with the family is pretty good if we have questions over our loved one. It would be nice to see better personal care such as to remember the resident's glasses and to place them on the resident's face.

The workers really stood out to us, just from the tour we saw them all interacting with the residents, you could tell they actually liked coming to work and seeing their residents. We do like the smaller scale of the community it worked out really well for our loved one given their dementia state, and even after his passing the staff were still there for our family and just super friendly. They tried their best given the covid limitations to keep the residents active and busy. It is a very good value for the money.

After looking into many different facilities, Sunrise of Edina was the one that we all liked the best. I would definitely recommend the facility to others looking.

We are very happy we found Sunrise. The atmosphere is homey and friendly and seems like a home instead of a senior living facility. I would recommend this community to others based on my experience.

30 day minimum respite care.

Don't use this community. You don't get what they promised upfront. They were short-staffed and the communication between the staff and our family was not good. It took forever to get calls back and I would not recommend this community

The friendliness of the staff members were a beyond a five we have nothing bad to say. The care services were excellent, this was such a good decision for our family we could not of been more happy.

Every person I have talked to has been helpful. They've all been knowledgeable, and if they couldn't answer me they got me to someone who could. They proactively reach out to me with updates, and they also Facetime with me. So I feel like they're showing what is going on as much as possible when I can't be there during Covid time. I feel like my loved one is extremely safe there. I would recommend them for sure.