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Brookdale Dr. Phillips

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8001 Pin Oak Drive, Orlando, FL 32819

8.9
Review score
37 reviews
Add review
8.9
Review score
37 reviews
5 star
41%
4 star
24%
3 star
22%
2 star
5%
1 star
8%
See all reviews
8.7
Review score
26800 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Dr. Phillips
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Brookdale Dr. Phillips
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Anonymous
-
Family/friend
5.0
Honey environment
It feels very homey and not cold or clinical. Many of the residents are always out socializing with each other. Great environment. Staff is very helpful and friendly!

About the facility
Brookdale Dr. Phillips

At Brookdale Dr. Phillips, you can determine just how much support you need to thrive and live comfortably each day. Brookdale’s assisted living services are highly individualized, which means each resident receives a comprehensive care assessment before moving in. Here, staff members work with you one-on-one to learn about your unique preferences and the specific services you may need. Whether you’re seeking assistance with mobility, medication management, bathing, or other personal tasks, you have access to a variety of personalized options. Additionally, homemade meals are prepared by the culinary team, and your housekeeping chores are managed, too.

If needed, a therapy room, a guest suite, and a beauty and barber shop are available on-site, as well as a convenient concierge service. For your safety, an emergency alert system and keypad entries have also been installed. Staff is available 24 hours a day, seven days a week to be alerted to an emergency situation, so you can rest assured.

If you choose to explore the local surroundings, the community is conveniently close to the booming downtown area of Orlando, Florida. Residents have easy access to local attractions, amusement parks, and more.

Community Services and Amenities

Spend your afternoon with the community’s walking or bowling club,...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Pricing
for Brookdale Dr. Phillips

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Dr. Phillips

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Brookdale Dr. Phillips
Brookdale Dr. Phillips

8001 Pin Oak Drive, Orlando, FL 32819

Brookdale Dr. Phillips (MC) community exterior
Brookdale Dr. Phillips (MC)

8015 Pin Oak Drive, Orlando, FL 32819

Brookdale Conway community exterior
Brookdale Conway

5501 East Michigan Street, Orlando, FL 32822

Excellence Senior Living
Excellence Senior Living

2250 S. Semoran Blvd., Orlando, FL 32822

8.9
Review score
37 reviews
8.9
Review score
37 reviews
5 star
41%
4 star
24%
3 star
22%
2 star
5%
1 star
8%
9.5
Review score
15 reviews
9.5
Review score
15 reviews
5 star
86%
4 star
7%
3 star
7%
2 star
0%
1 star
0%
9.3
Review score
47 reviews
9.3
Review score
47 reviews
5 star
42%
4 star
30%
3 star
17%
2 star
11%
1 star
0%
8.7
Review score
34 reviews
8.7
Review score
34 reviews
5 star
52%
4 star
24%
3 star
18%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Dr. Phillips

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Room Service
  • Vegetarian

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed

Common areas

  • TV Lounge
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Barber Shop
  • Library
  • Main Street Shops

Recreational areas

  • Movie or Theater Room
  • Piano or Organ
  • Fitness Center
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Croatian
  • French
  • Korean
  • Spanish
  • Portuguese
  • Vietnamese
  • English
  • Italian

Activities

  • Live Musical Performances
  • Live Well Programs
  • Cooking Club
  • Bible Study Group
  • Devotional Activities On-Site
  • Brain fitness / Dakim
  • Yoga / Chair Yoga
  • Art Classes
  • Dances
  • Gardening Club
  • Intergenerational Programs
  • Men's Club
  • Current Events Club
  • Jewish Services
  • Birthday Parties
  • Walking Club
  • Cooking Classes
  • Visiting Chaplain or Priest
  • Karaoke
  • Book Club
  • Devotional Activities Offsite
  • Happy Hour
  • Stretching Classes
  • Trivia Games
  • Catholic Services
  • Light Therapy Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Day Trips and Outings
  • Activities On-site
  • Tai Chi
  • Wine Tasting
  • Live Dance or Theater Performances
  • Holiday Parties
  • BBQs or Picnics
  • Forever Fit
  • Other Religious Services

Reviews

for Brookdale Dr. Phillips

8.9Review score37 reviews
8.9
Review score
37 reviews
5 star
41%
4 star
24%
3 star
22%
2 star
5%
1 star
8%
Brookdale
8.7
Review score26794 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Dr. Phillips with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Dr. Phillips has 37 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
4.3
Care Services
3.9
Staff
4.6
Meals & Dining
4.2
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Brookdale Dr. Phillips with 8.9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Brookdale Dr. Phillips has 37 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26794 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Assisted Living
February 19, 2024
5.0
Verified Review
Honey environment
It feels very homey and not cold or clinical. Many of the residents are always out socializing with each other. Great environment. Staff is very helpful and friendly!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
5
Quentin P - Family/friend
Assisted Living
December 26, 2023
5.0
Great Carr for My Parents
Brookdale Dr Phillips Assisted Living is OUTSTANDING! Both of my parents, were residents there for 2-3 years and received excellent care throughout. The attendants were very attentive to my parents and very supportive of my family. Additionally, the team was great and the community was well cared for. Brookdale Dr Phillips provided quality care and excellent service to my parents and my family.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
J.M. - Family/friend
Assisted Living
July 19, 2023
5.0
Great place for my mom
Brookdale Dr. Phillips has been a great place for Mom. In March 2020, my Mom moved into Brookdale DP. Timing was not good in terms of it being the peak of the Covid 19 pandemic and my Mom and our family struggled with all that, just like everyone else did. Yes, visitations were difficult through the window and on Facetime for a while, but it was reassuring to know that Brookdale DP was doing everything possible to protect our Mom and the other residents, including Covid testing of residents and visitors, quarantines when necessary, temperature monitoring, providing vaccines on-site, and much more. They were great. My Mom is still a resident there, 3 1/2 years later. The nurses and CNA's are dedicated and caring. The Director, front office, marketing/sales person, activity coordinators, chef, and maintenance personnel all work hard to create a family atmosphere. We feel good that our Mom is in such a place. I highly recommend Brookdale Dr. Phillips!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Maureen - Family/friend
Assisted Living
June 14, 2023
5.0
Home Away From Home
After my 80 year-old mother fractured her hip and underwent hip replacement surgery, I was unable to care for her at home. I moved my mom into Brookdale Dr. Phillips - Assisted Living facility after taking a tour and finding it to be very homey and clean. There are several floor plans to choose from at varying price ranges so you can choose what suits your budget. There are small dining rooms throughout the facility so residents do not have to go far from their apartments to eat, and they have the opportunity to get to know their neighbors who eat in the same dining room. There are plenty of activities to keep the residents busy and engaged if they so choose. The staff members are well trained and very caring toward the residents. Over time, my mom and I bonded with several of the staff, and it was hard to leave them when we had to move her to Brookdale’s Memory Care facility, which is on the same property. Overall, I was very pleased with the facility and the care provided.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ariel A - Family/friend
Assisted Living
June 9, 2023
5.0
Our mom loves it!
Our mom is so joyful to be living at Brookdale Dr Phillips with her dog. She has been living there for over 3 years and every day she tells us how grateful she is for her space and for the staff. Everyone has been kind, and when we have expressed a need or concern, it has been addressed and resolved with loving care and respect. The community is truly wonderful. The director [name removed] does a truly remarkable job as a leader. The employees are friendly and loving. It feels like a big family. We are truly grateful to have found this wonderful place for mom. A place she is happy to call home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 19, 2023
3.0
Verified Review
short term stay
Food and food service was beyond terrible, an embarrassment. Feedback on the food/dining was taken and acknowledged but never adjusted. Rooms were not cleaned as frequently as promised. Staff was very friendly and attentive, just not great with follow through on the above items. We liked the a la carte level of care services that Brookdale had instead of one lumped in cost. It served it purpose for our family short term but I would have moved her elsewhere had this intended to be a permanent residence.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
4
Value for Cost
3
Response from Brookdale Dr. Phillips
May 26, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
anonymous - Resident/client
Assisted Living
February 13, 2023
5.0
I find it very enjoyable, comfortable, and clean. Everything is very helpful and nice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Judy E - Resident/client
Assisted Living
February 13, 2023
4.0
I have a few things but they are overall good.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Lucille A - Resident/client
Assisted Living
February 13, 2023
3.0
I live in Brookdale five years.
Everyone treats me fine.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Brookdale Dr. Phillips
February 16, 2023
Thank you for choosing Brookdale and taking the time to share your feedback!
anonymous - Resident/client
Assisted Living
February 13, 2023
4.0
Care services could be more available for rides to additional places. Would like more variety of food for regular meals. Holiday season was nice for residents as the activities director decorated LR.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Resident/client
Assisted Living
February 13, 2023
5.0
Excellent
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
February 6, 2023
5.0
Nice community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
David - Family/friend
Assisted Living
October 20, 2022
3.0
Verified Review
Friendly Staff
My loved one was there for a short amount of time, due to a fall in the community. The community found my loved one had fallen, and tried to contact the family in a reasonable amount of time to update us. The care the community was able to provide was medication management, dressing, and bathing assistance for my loved one.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
2
Response from Brookdale Dr. Phillips
October 26, 2022
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Anonymous - Family/friend
Assisted Living
August 12, 2022
0.5
Verified Review
Bad experience
I brought my aunt down there after getting everything done with authorization and all. She was there for just around two hours that they could no longer have her there. They believed she was a risk, the reasoning was mishandled as she is a smoker and they approved it but once actually got in there they wouldn't allow it. It was a very complicated situation, they handled well but did not hold up to the promise that was provided at the beginning.
Response from Brookdale Dr. Phillips
August 17, 2022
We appreciate you taking the time to share your feedback. The safety and well-being of our residents is our top priority, and we have policies and procedures in place to ensure this. We are aware the community has been in communication with the family and will share your additional feedback with our management team.
anonymous - Toured community
Assisted Living
October 1, 2021
3.0
Verified Review
Our Tour Experience
Brookdale Dr. Phillips was about 5 minutes from my house, so I was really hoping I would like it. But it was very old and not updated. I just didn’t like it. I thought it was old and depressing.
Response from Brookdale Dr. Phillips
October 1, 2021
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team for review.
anonymous - Toured community
Assisted Living
May 26, 2021
4.0
Verified Review
Tour of Brookdale
We toured Brookdale and it was a nice facility but it was smaller. There were also more women then men and we were looking for a facility that had a better ratio for my dad.
anonymous - Toured community
Assisted Living
April 13, 2021
3.0
Verified Review
my review of Brookdale Dr. Phillips,
We toured this community and the facility was older and did not fit our needs.
anonymous - Family/friend
Assisted Living
November 30, 2020
2.0
Verified Review
Brookdale, good for able adults
It was not clear to us when we first checked in and moved our loved one is. We were lead to believe the level of care that our loved one needed was going to be provided at this community, which was not the case. Hospice recommended we moved our loved one into a smaller community so she could receive that one on one care, however this community was unwilling to work with us. They did provide a lot of activities for the residents to get involved in, unfortunately our loved one was not able to participate in them.
Cleanliness
2
Friendliness
3
Value for Cost
2
Care Services
1
Activities
5
anonymous - Family/friend
Assisted Living
December 13, 2018
0.5
DO NOT send your loved one here
My wife was placed in the memory care unit where they are supposed to be able to handle patients with dementia. On day 3 of her stay I was called to say she was aggressive with the staff and I had to get outside help to stay with her at night. I did so (at my own expense) and on day 6 they called me to say they were discharging her because they could not control her. I took her out of there and placed her in Savannah grand in maitland where she has much better care and the staff reports no problems that they cannot handle. I will not recommend brookdale to anyone who has a loved one with dementia as they do not have the personnel to handle these patients
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Family/friend
Assisted Living
December 5, 2018
2.5
Was Very Good At One Time
High staff turn-over in the past year (2017-2018). Loss of great staff members that really cared. Remaining staff is friendly and caring, but needs more diversity. Safety Concerns not addressed in a timely manner.
Cleanliness
3
Friendliness
3.5
Value for Cost
3
Care Services
2
Activities
3
Viewing 1-20 out of 37 reviews

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around Brookdale Dr. Phillips

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale Dr. Phillips

Brookdale Dr. Phillips offers Studio. Learn more.

A Place for Mom has scored Brookdale Dr. Phillips 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (407) 903-1808 to reach a resident at Brookdale Dr. Phillips.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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