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Brookdale Crown Point

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10050 Old Saint Augustine Road, Jacksonville, FL 32257

9.7
Review score
31 reviews
Add review
9.7
Review score
31 reviews
5 star
71%
4 star
23%
3 star
6%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
26794 reviews
647 facilities
For pricing & availability:
(866) 374-4058
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Brookdale Crown Point
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Brookdale Crown Point community exterior
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22 Floor plans available
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Anonymous
-
Family/friend
5.0
Best place in town for family members with dementia
Secure environment for the confused, lots of activities and attentive staff. Everyone friendly and helpful. Always lots going on to keep them occupied.

About the facility
Brookdale Crown Point

Embrace brighter, fulfilling days at Brookdale Crown Point. Conveniently located near I-95 and I-295, this community offers an environment where residents can experience personalized memory care services and dementia-friendly activities in a secure and comfortable setting. Consistent care assignments are given, which allows each staff member to learn about residents' unique histories and needs. Whether it’s meals, care, or activities, here, you will enjoy a customized experience. Trained staff is available 24-hours a day, seven days a week to be alerted to an emergency. Additionally, the community incorporates an abundance of safety features, like an emergency alert system and keypad entries, as well as an enclosed courtyard.

Brookdale's HealthPlus program also provides a higher level of care without higher costs. With a focus on minimizing hospitalizations and emergency room visits, Brookdale HealthPlus offers care coordination, preventive health care services such as annual wellness visits, immunizations, and health screenings, and support for managing chronic conditions such as diabetes, high blood pressure, and congestive heart failure. Residents’ benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN).

Brookdale’s memory care programs encompass a person-centered approach to care. The two programs offered are the Clare Bridge and Solace programs. The Clare Bridge...

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Memory Care

Pricing
for Brookdale Crown Point

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Crown Point

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Brookdale Crown Point community exterior
Brookdale Crown Point

10050 Old Saint Augustine Road, Jacksonville, FL 32257

Brookdale Mandarin Central
Brookdale Mandarin Central

10875 Old Saint Augustine Road, Jacksonville, FL 32257

The Windsor at San Pablo community entrance
The Windsor at San Pablo

4000 San Pablo Pkwy, Jacksonville, FL 32224

The Windsor at Ortega community exterior
The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL 32244

9.7
Review score
31 reviews
9.7
Review score
31 reviews
5 star
71%
4 star
23%
3 star
6%
2 star
0%
1 star
0%
10
Review score
42 reviews
10
Review score
42 reviews
5 star
66%
4 star
17%
3 star
7%
2 star
5%
1 star
5%
9.9
Review score
75 reviews
9.9
Review score
75 reviews
5 star
74%
4 star
15%
3 star
7%
2 star
1%
1 star
3%
9.9
Review score
95 reviews
9.9
Review score
95 reviews
5 star
78%
4 star
20%
3 star
2%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Crown Point

Healthcare Services

  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Organic
  • International Cuisine
  • Professional Chef
  • Room Service
  • Special Dining Programs
  • Vegetarian
  • Pureed Meals
  • Meals Provided
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Vegan
  • Anytime Dining
  • Gluten-free

Room Amenities

  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Indoor Atrium
  • TV Lounge
  • Library
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Christian Services
  • Birthday Parties
  • Community Service Programs
  • Holiday Parties
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Forever Fit
  • Live Musical Performances
  • Live Well Programs
  • Trivia Games
  • Catholic Services
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Visiting Rabbi
  • Light Therapy Programs
  • Brain fitness / Dakim
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Day Trips and Outings
  • Gardening Club
  • Activities On-site

Reviews

for Brookdale Crown Point

9.7Review score31 reviews
9.7
Review score
31 reviews
5 star
71%
4 star
23%
3 star
6%
2 star
0%
1 star
0%
Brookdale
8.7
Review score26794 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Crown Point with 9.7 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Brookdale Crown Point has 31 reviews with an average "overall experience" of 4.6 out of 5.
Overall Rating
4.6
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
4.8
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.5
A Place for Mom has scored Brookdale Crown Point with 9.7 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Brookdale Crown Point has 31 reviews with an average "overall experience" of 4.6 out of 5.
Parent company
Brookdale
8.7
Review score26794 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Memory Care
March 19, 2024
5.0
Verified Review
Best place in town for family members with dementia
Secure environment for the confused, lots of activities and attentive staff. Everyone friendly and helpful. Always lots going on to keep them occupied.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Cynthia - Family/friend
Memory Care
January 10, 2024
5.0
Verified Review
a great place for mom
We have been very satisfied with the Brookdale Crown Point facility. Our loved ones friends call tell that she is happy with the move as well. Based on the experience we have had so far, we would absolutely recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pamela T - Family/friend
Memory Care
December 11, 2023
5.0
Everyone has been so friendly and helpful during the transition of my dad into the community. We absolutely made the best decision to bring my dad to this family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Alexis T - Family/friend
Memory Care
December 11, 2023
5.0
My Grandmother's New Home
From the tour to our first few weeks of my grandmother being a resident has been the best it could be during the difficult change. The staff has been great & attentive. We look forward for the future with Brookdale Crown Point.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Matthew - Family/friend
Memory Care
November 28, 2023
3.0
Verified Review
Our Experience at Brookdale Crown Point
My mother was previously a resident at Brookdale Crown Point and overall her experience at this facility was okay. The staff were friendly with a range of age, experience, professionalism, and personalities. The housekeeping seemed a bit slow/understaffed. Communication with the family was fine, but we had several problems getting conflicting information from staff members about the same subjects. The move in process was fine. The meals appeared to be okay, though there was lots of chicken. We were there during administration turnover, so hopefully staffing will improve. As for recommending Brookdale Crown Point to others, we had some problems that were cause for concern but they likely could happen anywhere so yes, if price is a factor I would recommend them.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Brookdale Crown Point
December 1, 2023
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
Keelin S - Family/friend
Memory Care
October 27, 2023
5.0
Nothing but great care.
Brookdale has been nothing short of amazing for my Nana, whom has Parkinson’s dementia. As many know, there will be good days and bad days with dementia. Brookdale gives her the grace and dignity to age with compassion. Staffing is kind and Beverly, the events director, does a fantastic job organizing social occasions for family to be involved. Family dinner nights are a huge hit! And most importantly, I know my nana is safe with round the clock care. It was tough making that decision to find placement for her but I have no regrets with Brookdale. As a nurse and as a family member, I highly recommend this memory care living facility.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Roy G - Family/friend
Memory Care
October 27, 2023
5.0
Rest home
A nice place to visit, great and caring staff. Always very attentive to residents.. always having fun with activities. Nice clean environment. Very secure and well maintained.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Page - Family/friend
Memory Care
October 27, 2023
5.0
Amazing Community
My mother is a resident here and we've had nothing but wonderful experience. The staff is welcoming, open and help take care of my mother with the utmost care. The facility is beautiful with an open floor format that provides my mother with so many activities. She loves it and so do we.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tammy G - Family/friend
Memory Care
October 27, 2023
5.0
Great to work with
Needed to find memory care in just a few days was able to get confirmed quickly and the team was wonderful at provided detailed information and very pleasant to work with.they treat you like family Easy access from interstate
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kacie R - Family/friend
Memory Care
October 27, 2023
5.0
Great place
Everyone is always nice and very helpful and they take great care of my mom. The place is always clean and my moms room is always neat and clean. They have a family dinner about once a month and it’s a great time with the staff and my mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sarah C - Family/friend
Memory Care
October 27, 2023
5.0
So glad my Nom is a resident here!
I am impressed with the staff and Caregivers at Brookdale Crown Point. They are all positive and patient with the residents. I feel my Mom is well cared for. I have to give special kudos to the Activities Directorthat has been here for 12 years. . She is an angel on earth.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Tara - Family/friend
Memory Care
October 27, 2023
4.0
Great Staff
My Gammy lives there and most of the staff there are amazing. Mostly through the day the staff are kind and patient. On the weekend the staff seem to be a little disinterested in guests but none the less are helpful when asked. I recommend this place as the staff and director are great overall. The host a family meal where family can come and their meal this evening was delightful, staff are super friendly, and director was present engaging with guests and residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
September 25, 2023
4.0
Verified Review
Recommended
My loved one was previously a resident at Brookdale Crown Point and overall things were good for her here at this facility. I was there and visited my loved one everyday. Overall, they do a good job. However, I do think family involvement is important. I would recommend this facility to family and friends.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
C S - Family/friend
Memory Care
April 24, 2023
5.0
Verified Review
Would Highly Recommend
I would recommend the community to others for their loved ones. The staff are good at getting my loved one to participate in activities. The staff communication with the family is good, and they keep us updated on our loved one, and are willing to answer our questions. They work well with hospice.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Industry reviewer
Memory Care
December 20, 2022
5.0
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
Jason W - Industry reviewer
Memory Care
December 20, 2022
5.0
Crown Point is a gorgeous and caring facility
Crown Point staff is and always has been kind and friendly to me and the residents. Crown Point is clean and always has a variety of activities going on for the residents. It is a joy every time I visit Brookdale Crown Point
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Industry reviewer
Memory Care
December 20, 2022
5.0
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Industry reviewer
Memory Care
December 20, 2022
5.0
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Family/friend
Memory Care
October 6, 2022
3.5
Verified Review
Pleased but needs imprveoemnt
Overall I really like the facility a lot and the staff are very nice. However - the closet doors from day 1 do not work properly and they keep falling off. Last time I spoke with someone they said they were looking for a new maintenance person. When I visited on the weekend there was food spilled on the floor in the congregation room and when I brought it up, they said the cleaning crew comes on Monday. Our experience with the people I have encountered has been really good, it is just the maintenance and cleaning that needs improvement.
Response from Brookdale Crown Point
October 7, 2022
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
anonymous - Family/friend
Memory Care
June 6, 2022
5.0
Verified Review
A place for mom
We looked at 26 different communities when our loved one was diagnosed with Alzheimer's - most of the other communities did not have the capability of being able to treat our loved ones disease. Right when we came to Brookdale Crown Point we were amazed - it does have some age to it but it feels more like a comfortable home. There are only 38 beds in it and it is kept extremely clean. It is very well laid out to where the staff can have eyes on all the residents in any direction. The gathering areas open up to a garden which is so nice and it is safely secured. They also have three separate dining areas where they sit people together based on their skilled levels - that way no one is feeling alone or uncomfortable or embarrassed. Their memory care program is incredible, it helps bring down their stress levels which will reduce their confusion and enhance their life. The compassion that comes from the staff is unbelievable. We would highly recommend Brookdale Crown Point community to any family
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 31 reviews

Neighborhoods
around Brookdale Crown Point

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Frequently Asked Questions
about Brookdale Crown Point

Brookdale Crown Point offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Crown Point 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (904) 288-8700 to reach a resident at Brookdale Crown Point.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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