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Brookdale Creekside

2000 West Spring Creek Parkway, Plano, TX 75023

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Brookdale Creekside community exterior
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street view of Brookdale Creekside
Debbie - Loved one of resident/client
5.0

It has been an amazing experience all around for my mom. The staff is amazing! They made my mom feel welcome and part of a family. They are great at communicating and quick to respond to mu questions.... Read more

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About the facility Brookdale Creekside

Enjoy exceptional care and meaningful experiences at Brookdale Creekside. Compassionate caregivers work to learn about each resident’s unique care needs, dietary requirements, and activity preferences. So, whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you can receive tailored support. To help alleviate confusion and stress, transportation assistance and mealtimes are managed, too. Three nutritious meals are served at the same time each day, and place settings are provided to make the dining experience even easier. To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. Plus, keypad entries and a 24-hour security system are also used. Additionally, specialized features, including a large circular path, way-finding cues, and an enclosed garden and courtyard, also help to promote security.

Residents with Alzheimer’s and other types of dementia have access to two revolutionary memory care programs — Clare Bridge and Solace — which provide gentle guidance and daily reminders. The Clare Bridge program provides residents with at least six activities each day to encourage the use of their current skills and abilities. Meanwhile, the Solace program offers support to residents in the advanced stages...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Creekside is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Creekside

Community Details at Brookdale Creekside

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath


Reviews

for Brookdale Creekside
4.1(23 reviews)
Write a Review

Cleanliness

3.9

Friendliness

4.0

Meals & Dining

5.0

Care Services

3.9

Activities

3.9

Staff

5.0

Value for Cost

3.8

Overall Experience
11
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4
0
2
Date Submitted
2
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Reviewer
0
12
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Care Received
23
1-20 of 23 reviews
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5.0
Debbie - Loved one of resident/client
Memory Care
November 18, 2022
Verified Review

It has been an amazing experience all around for my mom. The staff is amazing! They made my mom feel welcome and part of a family. They are great at communicating and quick to respond to mu questions.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Memory Care
September 22, 2022
Verified Review
Good Staff

The community is taking really good care of my loved one. My loved one loves the food and especially the deserts the community provides. There are three meals a day served to the residents. The activities director tries to engage all the residents in activities, ultimately it is the choice of the resident if they want to participate. The staff communication with the family is good.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

3


5.0
SG - Toured community
Memory Care
May 10, 2021
Verified Review
Our Tour Experience

We toured more for respite care as opposed to longer term care, but it was absolutely wonderful. As far as luxury, it was just absolutely gorgeous. They offered a lot of activities. I observed one room with residents singing along with a guitar player. There was a lot of one-one-one going on. It seemed they had a lot of employees for the clients. But we decided that home care was a better option for us at the time.


3.5
anonymous - Loved one of resident/client
Memory Care
May 25, 2020
Home away from Home

First time I entered Brookdale Creekside, I felt strangely at home. Lots of light and space, and the staff could not have been more friendly and helpful. Food was well above average compared to others I had experienced. Most important for me was that the staff seem to genuinely appreciate my Mother, who is in late stages of dementia and can be a handful sometimes. Music is so important to her, and Brookside provides that and other nourishing treats for her soul. Thank you, Brookside, and keep up your much appreciated work.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


5.0
Rachel - Loved one of resident/client
Memory Care
April 16, 2020
Ease of Transition to Memory Care

We had to move our parent into Brookdale in April 2019, wonderful experience getting her into the facility. Due to a sudden health decline, we were able to fully move our parent into Brookdale in less than a week, which was a huge blessing as we could no longer provide 24-hour health care at home. [Name removed] and a majority of the nursing staff have been there over 5 years and are extremely professional and caring. They treat us like their own family. Facility is very clean and hygienic.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Valarie - Loved one of resident/client
Memory Care
April 16, 2020
Staying Healthy and Safe

This is a tough time for memory care facilities right now with the pandemic, but Brookdale Creekside shut down to visitors quickly, and the staff has stayed healthy, so all our loved ones are staying safe. Thank you staff for getting our family through this.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Martie R. - Loved one of resident/client
Memory Care
May 4, 2019
Tender Loving Care-Great Choice!

My mother has lived at Brookdale Creekside in Plano, TX for the last 5 years. The staff has been helpful, kind, and oh so patient! The care they have given Mom has been consistent and much better than anything I could have accomplished at our own home. The staff celebrates birthdays, anniversaries, holidays, and special occasions with the residents, often decorating and using live music. I appreciate the religious services, family support groups, field trips, and great communication. The calendar of Brookdale events is always full and varied with opportunities for families to come to the center to participate in activities with their loved one. The center itself is kept neat, clean, and smelling good by a staff that is responsive to the inevitable senior mishaps. The environment is warm and inviting, tastefully decorated. Medications are administered consistently and correctly and when different levels of care happen they are managed with ease. Flexibility was important to me and the residents are allowed to come and go with family members. My mom has come to our Plano home for all kinds of activities, especially enjoying festive Easter meals, Christmas Day present openings, and Texas A & M football games from our living room! The one area I would say could use some improvement would be the meals-usually quite good, but just not consistent. Overall I am very pleased with the director, the facility, and the loving staff...they really do treat your family member like their own! I am blessed my mom is safe, close by, and being treated well with dignity! Thank you Brookdale Creekside for making this difficult time in our mother's life more enjoyable and manageable...your outstanding staff have been a lifesaver!!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jamie Harris - Loved one of resident/client
Memory Care
April 24, 2019
Brookdale Creekside Plano

Our Mother has been there for five years. Her Alzheimer’s has contributed the decline and requirement for more care. Both my husband and I have a medical background and believe she has received excellent care. Their staff have been there a long time and really care about their patients. We are grateful for them, we can rest easy at night knowing there are caring people for her when we cannot be there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
April 23, 2019
Great personal

The personal are great. They took care of my mother and we never had any issues. She loved her stay there.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Kerry Shepard - Loved one of resident/client
Memory Care
April 10, 2019
Awful Place Don’t Throw Your Money Away Giving It To This Place

I give this place a zero. They lie to you about all the activities and food they provide. No activities what so ever. The activities director [name removed] does nothing all day except playing on his phone. There don’t have enough staff during meals. Management is never around to help. Food is awful 99% of the residents don’t even eat the food. They serve left overs , if you love your loved one look elsewhere don’t waste your time and hard earned money.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Memory Care
December 18, 2017
Verified Review
AWESOME

Everything has been going awesome so far with my mother being here. It was hard for me personally to put her in a home. However, knowing that she is doing well and adjusting has helped us in more ways than one. They take good care of her and she is gaining weight. The food that they are providing, we need to bottle this and sell it. It is just that good. Every day I will go visit her and accompany her at the dining area. She cleans her plate every time, have her dessert and she eats like a horse. Everything that I have observed seems very balanced and nutritious as well. The staff team is really great. There is one girl there that runs around tending to everyone. They are very caring and I’m happy with them. It can’t be easy doing what they do so I definitely commend them. They also provide activities for the residents to participate in. Almost every day there is some sort of activity. In this season they had ornament making. They also have activities that cater to the memory care residents and they have great entertainment. My mother loves the music and she frequently tries to get up out of her wheelchair to start dancing. I definitely recommend this community to others. It is a facility that strictly deals Alzheimer’s, Dementia, and memory care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
November 9, 2016
Verified Review
Tender Loving Care!

The community was run well while my loved one lived there. The staff was very friendly and attentive to her needs. The reason we moved had to move her out was just she required a higher level of attention, but while she was here the place was good to her.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
September 14, 2016
Verified Review
A view of the community!!

I had a nice tour of this community. The person I spoke with was nice and knowledgable. The community seemed clean. They specialize in memory care, however mom was not ready for this so we did not choose this community.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.5
anonymous - Toured community
Memory Care
October 30, 2014
Verified Review
The memory care is like a dungeon all the way in the back.

We toured here when we were looking for options. We were looking into memory care, you had to walk through the entire facility to get to the very back corner where the memory care was under lock and key. The dining area in there was horrible compared to the one we had to walk through in the other area. There was a resident sitting in there all by himself, he was stuck and alone. It was like a dungeon in there, the great room was small and they had a little tiny fish tank. We did not choose to use their memory care.

Cleanliness

2.5

Friendliness

2.5

Care Services

2.5

Activities

2.5

Value for Cost

2.5


4.0
Anonymous - Toured community
Memory Care
September 16, 2014
Verified Review
Review of Emeritus at Creekside Alzheimer's / Memory Care in Plano, TX

NOT AI: Contact: Chris or Ester for a tour. Yes on avail Friendship suites (shared apt) $3275 Private $4850 Level add on after Nurse assessment. Level-3 $500-$1800. Special until Sept. 30 $750 off of base rates for 12 months. 14 year old community ONLY one that has 24 hour Nurse. Longevity Staffing Respite min. 7 days max 60 days $150 per day SISTER PROPERTY TO STONEBRIDGE Lake Highlands

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
June 22, 2014
Verified Review
very nice place.. may use f...

very nice place.. may use for possible respite care.. Cherrie was very helpful.. affordable too.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
D Payne - Toured community
Memory Care
June 21, 2014
Stop!!! Don't Do It

I only gave 1 star cause couldn't give 0. I would not let my dog stay at this place. The place wasn't clean and there was no worker or resident that smiled not once! Actually the workers looked scared of the head lady. I couldn't get out of there fast enough. Good news is Brookdale bought all Emeritus' out so eventually they all will be better.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1

Response from Brookdale Creekside

July 24, 2014

We are sorry your tour of our community did not meet your expectations. Your experience is not typical, as evidenced by the other reviews here. We would like to hear more regarding your concerns with our community and invite you to reach out to our community management team.


3.5
Andy in McKinney - Loved one of resident/client
Memory Care
March 4, 2014
Verified Review
Nice facility

Upon touring this memory unit I immediately noticed the care exhibited by the aids I saw to the residents. Walking hand in hand, some were being led to either the dining room or the TV room. I also observed the cleanliness of the unit looking at the residents clothing, tables to eat on, even the floors. It was nice. Not being able to afford a private room, I was shown a shared room for my mom. Dissappointed by the size and lack of privacy I knew that this was going to have to be the choice for my loved one. Mom has been there over a week and has just started to adjust to the change. It was very hard at first but I am starting to see a change in her attitude toward Emeritus Creekside. The activity director guided me through the calendar and showed my where my mom who is a higher level resident would enjoy some of the activities. The director of the facility has been very kind and has answered all questions that we have inundated her with. All in all, Emeritus Creekside is a facility worth looking at. Hopefully it will continue to be the home for my mother.

Cleanliness

3.5

Friendliness

4

Care Services

3.5

Activities

3.5

Value for Cost

3


3.0
Family - Toured community
Memory Care
November 14, 2013
Verified Review
Looks Like a Nursing Home

It looked like a nursing home, like an old-timey nursing home and that was not appealing.

Cleanliness

2.5

Friendliness

4

Care Services

3

Activities

2

Value for Cost

3


5.0
Daughter - Toured community
Memory Care
October 28, 2013
Verified Review
Also great place

I was almost going to go with this one, I really liked the facility, I liked the staff, they had the same kind of memory care layout that I liked but I was just drawn to another place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 23 reviews

Neighborhood around Brookdale Creekside

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Frequently Asked Questions about Brookdale Creekside

Brookdale Creekside offers Studio and Semi-Private. Learn more.

Brookdale Creekside has received an average review rating of 4.1 based on 23 reviews. See all reviews.

Call (972) 312-9993 to reach a resident at Brookdale Creekside.

To reach a resident at Brookdale Creekside call: (972) 312-9993



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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.