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Brookdale Creekside

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2000 West Spring Creek Parkway, Plano, TX 75023

9.0
Review score
29 reviews
Be the first to write a review
9.0
Review score
29 reviews
5 star
48%
4 star
31%
3 star
14%
2 star
0%
1 star
7%
See all reviews
8.7
Review score
28541 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Creekside
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Brookdale Creekside
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Anonymous
-
Child of resident/client
4.0
Review for Brookdale Creekside
I would definitely recommend Brookdale Creekside. The staff has been so patient and kind with the many issues my mom had. They always communicate any questions or concerns they have. I feel like we are part of a family-like community where they really care about my mom.

About the facility
Brookdale Creekside

Enjoy exceptional care and meaningful experiences at Brookdale Creekside. Compassionate caregivers work to learn about each resident’s unique care needs, dietary requirements, and activity preferences. So, whether you need assistance moving throughout the community, eating during meals, or accomplishing other tasks, you can receive tailored support. To help alleviate confusion and stress, transportation assistance and mealtimes are managed, too. Three nutritious meals are served at the same time each day, and place settings are provided to make the dining experience even easier. To promote peace of mind, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. Plus, keypad entries and a 24-hour security system are also used. Additionally, specialized features, including a large circular path, way-finding cues, and an enclosed garden and courtyard, also help to promote security.

At Brookdale Creekside, residents can receive a higher level of care and the benefit of care coordination overseen by a registered nurse through the exclusive Brookdale HealthPlus program. The Brookdale Care Manager (RN) can serve as medical advocate for residents and assist with organizing care transitions, coordinating referrals, scheduling follow up visits, and more. Preventative healthcare services, such annual wellness visits, immunizations, and health...

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Senior living options offered

Memory Care

Pricing
for Brookdale Creekside

Total monthly costs depend on room type, select services, and the level of care needed.

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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Creekside
Brookdale Creekside

2000 West Spring Creek Parkway, Plano, TX 75023

The Waterford at Plano
The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

Brookdale Collin Oaks
Brookdale Collin Oaks

4045 West 15th Street, Plano, TX 75093

Sunrise of Plano
Sunrise of Plano

4800 West Parker Road, Plano, TX 75093

9.0
Review score
29 reviews
9.0
Review score
29 reviews
5 star
48%
4 star
31%
3 star
14%
2 star
0%
1 star
7%
9.7
Review score
154 reviews
9.7
Review score
154 reviews
5 star
56%
4 star
27%
3 star
8%
2 star
5%
1 star
4%
9.4
Review score
83 reviews
9.4
Review score
83 reviews
5 star
39%
4 star
34%
3 star
18%
2 star
4%
1 star
5%
9.2
Review score
58 reviews
9.2
Review score
58 reviews
5 star
55%
4 star
28%
3 star
10%
2 star
2%
1 star
5%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale Creekside

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • Professional Chef
  • Guest Meals
  • No Sugar
  • Restaurant Style Dining
  • Meals Provided
  • Special Dining Programs
  • Anytime Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Indoor Common Areas
  • Meeting Room
  • Indoor Atrium
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Jacuzzi
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Gardening Club
  • Other Religious Services
  • Happy Hour
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Light Therapy Programs
  • Live Well Programs
  • Holiday Parties
  • Brain fitness / Dakim
  • Stretching Classes
  • Activities Off-site
  • Sensory-based Programs
  • Karaoke
  • Catholic Services
  • Educational Speakers / Life Long Learning
  • Live Musical Performances
  • BBQs or Picnics
  • Cooking Classes
  • Live Dance or Theater Performances
  • Protestant Services
  • Birthday Parties
  • Activities On-site
  • Trivia Games
  • Yoga / Chair Yoga
  • Art Classes

Reviews

for Brookdale Creekside

9Review score29 reviews
9.0
Review score
29 reviews
5 star
48%
4 star
31%
3 star
14%
2 star
0%
1 star
7%
Brookdale
8.7
Review score28541 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Creekside with 9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Creekside has 29 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.0
Friendliness
4.1
Care Services
4.0
Staff
5.0
Meals & Dining
4.7
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Creekside with 9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Creekside has 29 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Brookdale
8.7
Review score28541 reviews643 communities
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Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 29 reviews
Anonymous - Family/friend
Memory Care
July 18, 2024
4.0
Verified Review
Review for Brookdale Creekside
I would definitely recommend Brookdale Creekside. The staff has been so patient and kind with the many issues my mom had. They always communicate any questions or concerns they have. I feel like we are part of a family-like community where they really care about my mom.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Patricia
Memory Care
December 19, 2023
4.0
Wonderful staff of caregivers. The only reason it wasn't a 5 star was because the laundry was not done consistently
If you have a loved one who has problems with dementia this is the place that you can trust your loved will be well taken care of with the respect they deserve. The staff is very caring. The activities are good. The only problem I had was transportation to doctors and outings due to the van in the shop.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Warren K - Family/friend
Memory Care
May 3, 2023
5.0
Great Activities
Mom mom loves when they bring in animals for a visit. She gets to love on a very friendly dog every time they visit. They make an extra effort to bring the dog to her room if she is not in the activity center. The live music is also a big hit with my mom. She just can't stop smiling and singing along.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Pam B - Family/friend
Memory Care
May 2, 2023
5.0
Brookdale Creekside Rocks!
I moved my mother to Brookdale Creekside after my father passed away in February. They were married 76 years an had been in a memory care facility in Missouri. At her age (96) that was a lot of changes for her confused state of mind. The staff at Brookdale has been amazing, loving on her and making her feel special. The facility is always clean and a cheery atmosphere. The activities director plans very creative things throughout each day for them to do. As with the other staff she truly loves each resident. I am very blessed to have found Brookdale for my mother!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Memory Care
February 27, 2023
5.0
Verified Review
My tour of Brookdale Creekside
I toured this facility and it was my second choice. I loved our tour guide here and also loved that the facility is Memory Care only. They were slightly higher on their daily respite care rate.
Cheryl S - Family/friend
Memory Care
January 27, 2023
4.0
Verified Review
Prompt in their communication with me.
I think they do a good job and that they care about their residents. They do the best they can. Just like any other facility right now, they're hurting for employees and are having a hard time keeping staff. That's not their fault - it's just a reflection of the time and the Covid situation. But I have been very pleased with the way they have contacted me when there have been issues with my mom. They've kept me in the loop with what's going on with her. And they are open to scheduling meetings with me, whether I have a concern or just different ideas to help my mom. Their communication with our family, from the top down, has really stood out to me.
Debbie - Family/friend
Memory Care
November 18, 2022
5.0
Verified Review
It has been an amazing experience all around for my mom. The staff is amazing! They made my mom feel welcome and part of a family. They are great at communicating and quick to respond to mu questions.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
September 22, 2022
4.0
Verified Review
Good Staff
The community is taking really good care of my loved one. My loved one loves the food and especially the deserts the community provides. There are three meals a day served to the residents. The activities director tries to engage all the residents in activities, ultimately it is the choice of the resident if they want to participate. The staff communication with the family is good.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
SG - Toured community
Memory Care
May 10, 2021
5.0
Verified Review
Our Tour Experience
We toured more for respite care as opposed to longer term care, but it was absolutely wonderful. As far as luxury, it was just absolutely gorgeous. They offered a lot of activities. I observed one room with residents singing along with a guitar player. There was a lot of one-one-one going on. It seemed they had a lot of employees for the clients. But we decided that home care was a better option for us at the time.
anonymous - Family/friend
Memory Care
May 25, 2020
3.5
Home away from Home
First time I entered Brookdale Creekside, I felt strangely at home. Lots of light and space, and the staff could not have been more friendly and helpful. Food was well above average compared to others I had experienced. Most important for me was that the staff seem to genuinely appreciate my Mother, who is in late stages of dementia and can be a handful sometimes. Music is so important to her, and Brookside provides that and other nourishing treats for her soul. Thank you, Brookside, and keep up your much appreciated work.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Rachel - Family/friend
Memory Care
April 16, 2020
5.0
Ease of Transition to Memory Care
We had to move our parent into Brookdale in April 2019, wonderful experience getting her into the facility. Due to a sudden health decline, we were able to fully move our parent into Brookdale in less than a week, which was a huge blessing as we could no longer provide 24-hour health care at home. [Name removed] and a majority of the nursing staff have been there over 5 years and are extremely professional and caring. They treat us like their own family. Facility is very clean and hygienic.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Valarie - Family/friend
Memory Care
April 16, 2020
4.5
Staying Healthy and Safe
This is a tough time for memory care facilities right now with the pandemic, but Brookdale Creekside shut down to visitors quickly, and the staff has stayed healthy, so all our loved ones are staying safe. Thank you staff for getting our family through this.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Martie R. - Family/friend
Memory Care
May 4, 2019
5.0
Tender Loving Care-Great Choice!
My mother has lived at Brookdale Creekside in Plano, TX for the last 5 years. The staff has been helpful, kind, and oh so patient! The care they have given Mom has been consistent and much better than anything I could have accomplished at our own home. The staff celebrates birthdays, anniversaries, holidays, and special occasions with the residents, often decorating and using live music. I appreciate the religious services, family support groups, field trips, and great communication. The calendar of Brookdale events is always full and varied with opportunities for families to come to the center to participate in activities with their loved one. The center itself is kept neat, clean, and smelling good by a staff that is responsive to the inevitable senior mishaps. The environment is warm and inviting, tastefully decorated. Medications are administered consistently and correctly and when different levels of care happen they are managed with ease. Flexibility was important to me and the residents are allowed to come and go with family members. My mom has come to our Plano home for all kinds of activities, especially enjoying festive Easter meals, Christmas Day present openings, and Texas A & M football games from our living room! The one area I would say could use some improvement would be the meals-usually quite good, but just not consistent. Overall I am very pleased with the director, the facility, and the loving staff...they really do treat your family member like their own! I am blessed my mom is safe, close by, and being treated well with dignity! Thank you Brookdale Creekside for making this difficult time in our mother's life more enjoyable and manageable...your outstanding staff have been a lifesaver!!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Jamie Harris - Family/friend
Memory Care
April 24, 2019
5.0
Brookdale Creekside Plano
Our Mother has been there for five years. Her Alzheimer’s has contributed the decline and requirement for more care. Both my husband and I have a medical background and believe she has received excellent care. Their staff have been there a long time and really care about their patients. We are grateful for them, we can rest easy at night knowing there are caring people for her when we cannot be there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
April 23, 2019
5.0
Great personal
The personal are great. They took care of my mother and we never had any issues. She loved her stay there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Kerry Shepard - Family/friend
Memory Care
April 10, 2019
1.0
Awful Place Don’t Throw Your Money Away Giving It To This Place
I give this place a zero. They lie to you about all the activities and food they provide. No activities what so ever. The activities director [name removed] does nothing all day except playing on his phone. There don’t have enough staff during meals. Management is never around to help. Food is awful 99% of the residents don’t even eat the food. They serve left overs , if you love your loved one look elsewhere don’t waste your time and hard earned money.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
December 18, 2017
5.0
Verified Review
AWESOME
Everything has been going awesome so far with my mother being here. It was hard for me personally to put her in a home. However, knowing that she is doing well and adjusting has helped us in more ways than one. They take good care of her and she is gaining weight. The food that they are providing, we need to bottle this and sell it. It is just that good. Every day I will go visit her and accompany her at the dining area. She cleans her plate every time, have her dessert and she eats like a horse. Everything that I have observed seems very balanced and nutritious as well. The staff team is really great. There is one girl there that runs around tending to everyone. They are very caring and I’m happy with them. It can’t be easy doing what they do so I definitely commend them. They also provide activities for the residents to participate in. Almost every day there is some sort of activity. In this season they had ornament making. They also have activities that cater to the memory care residents and they have great entertainment. My mother loves the music and she frequently tries to get up out of her wheelchair to start dancing. I definitely recommend this community to others. It is a facility that strictly deals Alzheimer’s, Dementia, and memory care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 9, 2016
3.0
Verified Review
Tender Loving Care!
The community was run well while my loved one lived there. The staff was very friendly and attentive to her needs. The reason we moved had to move her out was just she required a higher level of attention, but while she was here the place was good to her.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
September 14, 2016
3.0
Verified Review
A view of the community!!
I had a nice tour of this community. The person I spoke with was nice and knowledgable. The community seemed clean. They specialize in memory care, however mom was not ready for this so we did not choose this community.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
October 30, 2014
2.5
Verified Review
The memory care is like a dungeon all the way in the back.
We toured here when we were looking for options. We were looking into memory care, you had to walk through the entire facility to get to the very back corner where the memory care was under lock and key. The dining area in there was horrible compared to the one we had to walk through in the other area. There was a resident sitting in there all by himself, he was stuck and alone. It was like a dungeon in there, the great room was small and they had a little tiny fish tank. We did not choose to use their memory care.
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5
Viewing 1-20 out of 29 reviews

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about Brookdale Creekside

Brookdale Creekside offers Semi-Private and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Creekside 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 312-9993 to reach a resident at Brookdale Creekside.

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Studio, Semi-Private, Private
JC Martin along with wife Esther, owns Mission Ridge Residential Care, in operation since 2008. Memory loss is a frightening and confusing reality... Mission Ridge devotes itself to preserve the independence and dignity of its Residents, offering professional nurturing support and companionship...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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