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HYGIEIA RCH

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3814 Timberlake Drive, Plano, TX 75023

6 reviews
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5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
See all reviews
6.0
Review score
11198 reviews
19217 facilities
For more information about senior living options:
(866) 374-4058
HYGIEIA RCH
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anonymous
-
Resident/client
5.0
Great place!
It hasn't been very long but we are very happy with them so far. It's clean and the staff is friendly. The food is good, we haven't had any complaints.It's a clean, well kept community, and they do a great job providing for the needs of their residents.

About the facility
HYGIEIA RCH

HYGIEIA RCH in Plano, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Memory Care

Residential Care Home

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Amenities
at HYGIEIA RCH

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Vegetarian
  • Kosher

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Languages spoken

  • English

Activities

  • Activities On-site
  • Activities Off-site

Compare

HYGIEIA RCH
HYGIEIA RCH

3814 Timberlake Drive, Plano, TX 75023

The Waterford at Plano
The Waterford at Plano

3401 Premier Drive, Plano, TX 75023

Brookdale Collin Oaks community exterior
Brookdale Collin Oaks

4045 West 15th Street, Plano, TX 75093

HarborChase of Plano community exterior
HarborChase of Plano

5340 Towne Square Dr, Plano, TX 75024

Review score not available
9.5
Review score
149 reviews
9.5
Review score
149 reviews
5 star
56%
4 star
28%
3 star
7%
2 star
5%
1 star
4%
9.3
Review score
82 reviews
9.3
Review score
82 reviews
5 star
41%
4 star
34%
3 star
18%
2 star
2%
1 star
5%
9.1
Review score
42 reviews
9.1
Review score
42 reviews
5 star
74%
4 star
17%
3 star
5%
2 star
2%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for HYGIEIA RCH

6 reviews
5 star
67%
4 star
0%
3 star
0%
2 star
0%
1 star
33%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored HYGIEIA RCH with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, HYGIEIA RCH has 6 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
3.7
Care Services
3.5
Staff
Meals & Dining
Activities
3.3
Value for Cost
3.6
A Place for Mom has scored HYGIEIA RCH with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, HYGIEIA RCH has 6 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Heartbroken - Family/friend
Memory Care
April 4, 2020
0.5
Worse place in America
My Mom lived in this place for over 2 years. She has Alzheimer's but was in fairly early stage. The couple that owns this business lied about everything when we signed the lease, including the fact that they aren't certified for memory care. They said there were activities every day and there was absolutely 0 activities. I visited about 5 times a week so I saw plenty. They let them lay in bed all day except for meals that were very unbalanced. The major problem is they could never administer the medication properly or train anyone to do it properly. There is one caretaker and there was a new one from out of state at least once a month. They either quit or were fired for telling me things. When I continued to complain about the medication being off they banned me from coming there. I would pick my Mom up and take her to my house as much as I could. After about 18 months she was the only tenant. One day they called my sister and said she was choking on her medication at lunch so they crushed it up and gave it to her. Her tongue was swollen and she couldn't talk. They waited 5 hours to render aid and we insisted they call an ambulance. She almost died. She was in the hospital and than rehab for over 2 months. We paid her rent the entire time and they wouldn't let me come in and get any clothes or shoes for her. When she recovered we were afraid to take her back there and when we told them, the lease was already up and it was the 2nd day of the month. They said we owed them another months rent for not giving them 30 days notice. We didn't have it because we spent the money putting her in a new place. They kept all her belongs, tons of jewelry, all her clothes, collections, tv, bed, misc furniture and all family photos. They put it in storage and wouldn't tell us where. Eventually they sold it all. Everything she owned was with her and we had to buy her all new clothes. Everything else was not replaceable. Everything they say is a lie. Please don't put your loved one there, I beg you!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Virginia Boylan - Family/friend
Memory Care
January 19, 2017
1.0
Verified Review
Toxic
I would recommend this place to my worst enemy if I wanted them to suffer. Management completely misrepresented themselves and, being new to this kind of search, we believed them. After my relative moved in, they reversed their promises and imposed unlawful limitations on the quiet, well-behaved service dog, including asking to have it permanently removed. The loving attitude greeting us before move-in was replaced after move-in by antagonism, suspicion and fear. The house is old and kept clean, but there is only one bathroom for six or more residents, and the fixtures are poorly maintained. Meals are mostly foreign food, highly spiced, cooked in advance off-site and often served cold. After promising to take over complex medications, my relative was asked to sign a paper absolving management of any involvement with medications and the caregiver was prohibited from assisting with said meds. Despite promises of round-the-clock care, the caregiver goes "off the clock" at 8 pm and though someone is present overnight, they are not allowed to assist residents. This so-called "assisted living" facility is anything but.
Cleanliness
2.5
Friendliness
1.5
Value for Cost
1
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Memory Care
June 23, 2015
5.0
Verified Review
Great facility with individualized care!
I likes that it's small and allows for more intimate care, and it more resembles a house than just a regular building.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Resident/client
Memory Care
April 7, 2015
5.0
Verified Review
Great place!
It hasn't been very long but we are very happy with them so far. It's clean and the staff is friendly. The food is good, we haven't had any complaints.It's a clean, well kept community, and they do a great job providing for the needs of their residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 23, 2014
5.0
Verified Review
We are happy with them so far.
It hasn't been very long but we are very happy with them so far. It's clean and the staff is friendly. They were the most reasonably priced place we saw. They are attentive and responsive, and do fun things with the residents. The food is good, we haven't had any complaints. We had narrowed it down to two choices that were pretty comparable in quality, and we chose them because of the price and location.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Family/friend
Memory Care
April 3, 2014
5.0
Verified Review
We really liked it. We liked Maria a lot.
We really liked it. We liked Maria a lot. They were friendly, and kind, and tried to be helpful. It seemed like there was a high turnover of residents, but maybe that is the way it is in these places. They all seemed kind of expensive but this was pretty reasonable of all the ones we looked at.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-6 out of 6 reviews

Neighborhoods
around HYGIEIA RCH

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Frequently Asked Questions
about HYGIEIA RCH

Call (972) 781-9271 to reach a resident at HYGIEIA RCH.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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