About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN 37663

9.7
Review score
20 reviews
Add review
9.7
Review score
20 reviews
5 star
75%
4 star
20%
3 star
5%
2 star
0%
1 star
0%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Colonial Heights
Brookdale Colonial Heights community exterior
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11 Floor plan available
Brookdale Colonial Heights in google map
street view of Brookdale Colonial Heights

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Carissa B
-
Family/friend
5.0
A home when home is no longer an option
When someone you deeply love experiences the less tender side of aging and are no longer able to take care of themselves, the worry and stress truly set in. For someone that has given so much and invested in you as a person to grow, learn, and become the best you can be it is only acceptab

About the facility
Brookdale Colonial Heights

With a wide selection of vibrant amenities and compassionate staff close by to make your days easier, residents are able to savor their golden years at Brookdale Colonial Heights. Here, you have access to assisted living and memory care services under one roof to help you or your loved one age easily in place. Would you benefit from assistance with bathing before bedtime, getting dressed in the morning, or managing your daily medications? All of your individual care needs can be met promptly under one roof. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Keypad entries and an emergency alert system are also used here to promote additional safety. All residents can look forward to individualized plans and a person-centered approach to care. Each individual is given a comprehensive assessment upon moving in, which means you pay for the care you need — and not a penny more. Some additional perks to look forward to here include transportation assistance, help with housekeeping, trash removal services, home maintenance, and restaurant-style meals.

Community Services and Amenities

One of your toughest decisions may be determining how to spend your time. Residents in assisted living...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Colonial Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Colonial Heights

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Compare

Brookdale Colonial Heights community exterior
Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN 37663

Brookdale Rock Springs community exterior
Brookdale Rock Springs

640 Rock Springs Road, Kingsport, TN 37664

The Blake at Kingsport community exterior
The Blake at Kingsport

915 Holston Hills Dr, Kingsport, TN 37664

Preston Place 2 outdoor common area
Preston Place 2

2302 N John B Dennis Hwy, Kingsport, TN 37660

9.7
Review score
20 reviews
9.7
Review score
20 reviews
5 star
75%
4 star
20%
3 star
5%
2 star
0%
1 star
0%
9.4
Review score
44 reviews
9.4
Review score
44 reviews
5 star
55%
4 star
25%
3 star
11%
2 star
2%
1 star
7%
9.1
Review score
11 reviews
9.1
Review score
11 reviews
5 star
73%
4 star
18%
3 star
9%
2 star
0%
1 star
0%
8.9
Review score
5 reviews
8.9
Review score
5 reviews
5 star
80%
4 star
0%
3 star
20%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Reviews

for Brookdale Colonial Heights

9.7Review score20 reviews
9.7
Review score
20 reviews
5 star
75%
4 star
20%
3 star
5%
2 star
0%
1 star
0%
Brookdale
8.7
Review score26452 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Colonial Heights with 9.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Colonial Heights has 20 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.6
Cleanliness
4.8
Friendliness
4.8
Care Services
4.7
Staff
5.0
Meals & Dining
4.8
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored Brookdale Colonial Heights with 9.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Colonial Heights has 20 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Brookdale
8.7
Review score26452 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 20 reviews
Dana R
Memory Care
December 7, 2023
5.0
Great Community
Great Community and wonderful staff! Awesome food and very clean community. Very wonderful community and very much reccommend!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Carissa B - Family/friend
Assisted Living
December 7, 2023
5.0
A home when home is no longer an option
When someone you deeply love experiences the less tender side of aging and are no longer able to take care of themselves, the worry and stress truly set in. For someone that has given so much and invested in you as a person to grow, learn, and become the best you can be it is only acceptable that they get the most individualized and quality resident care. A place where they can still be independent and branch out socially, but still have people at the ready to step in and assist who are medically qualified and really care about your loved one. This place really helps ease the whole process as well as help alleviate the stress and anxiety. The staff is truly amazing, I’d like to shout out clay. Overall, I truly recommend this place even if just for consideration for a loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Verena J
Assisted Living
December 7, 2023
5.0
Brookdale family
Brookdale Colonial Heights is the best. My Aunt has been a resident since March of this year. We toured several facilities and chose the best one! She is very happy and we are delighted that she is safe and happy . The staff is fantastic and there are plenty of activities . She loves the food as well .
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mike G - Family/friend
Assisted Living
December 7, 2023
5.0
So Friendly, like part of the family!
The Staff at Brookdale in Colonial Heights are so Friendly and Helpful at every turn! They make every effort to accommodate the needs of all of the residents! The Staff work hard to provide a variety of events to keep everyone entertained. We have enjoyed each of the Staff and wish them all a Merry Christmas!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Kathy - Family/friend
Assisted Living
December 7, 2023
5.0
Nice home for Mother
I feel my mother is well cared for and enjoys her neighbors, the activities and trips provided. I even think I’ve made friends here too! We lost my Daddy soon after my parents moved in. The support we received from the staff was amazing and my mother has continued to thrive.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 17, 2023
5.0
Verified Review
I'm very happy with them
This community - Brookdale Colonial Heights is BY FAR the very BEST assisted living facility I've found! The staff is amazing! It's clean, the food is unbeatable! My father is SO happy. If we could give it a 10 (5+++) we would!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary L - Family/friend
Assisted Living
October 6, 2023
5.0
Care for my Mother
My Mom has been at Brookdale for over a year and we have been very pleased with the quality of care she has received.The staff is very professional and caring. They have a small amount of turnover in employees.My mother has been very complementary about the food and activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Clay G - Family/friend
Memory Care
November 11, 2022
5.0
Review
My Aunt developed Alzheimer's and the staff are phenomenal! My aunt can be a challenge but she is doing great! She goes to every activity and has made friends. The Executive Director is amazing and our family could not be happier. So glad we chose this community
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Christy T - Family/friend
Assisted Living
November 8, 2022
5.0
Exceptional Facility
My daughter and I recently moved my grandmother and her great grandmother into Brookdale-Coloniel Heights. When we walked in to inquire about the facility, we were introduced to [name removed] who did our facility walk through. [name removed]was extremely thorough, transparent, and asked specific questions for what our needs were for my grandmother. He listened empathetically and provided insight into the care that this facility could provide for her. Once my grandmother moved in, the ongoing communication from Nursing with respect to my grandmother's care continued and still continues to this day. I am kept well informed of her daily and weekly progress. This has been vital for me since I live 2 1/2 hours away in Hickory, North Carolina. I would like to commend the maintenance staff for their assistance with the move-in process as well as ongoing communication as to if we need anything. They even called me as a courtesy, to see if my Gram needed anything. I would highly recommend Brookdale.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Dorothy - Toured community
Memory Care
May 31, 2022
4.0
Verified Review
Community Tour
I liked Brookdale Colonial Heights. Our tour was good, and they were my second choice. But the facility was too large for my loved one with mobility issues, and I was concerned he would get lost. Ultimately, the place we chose really blew us away and was head and shoulders above every other place else we toured in terms of transparency, vigilance, and professionalism regarding care of patients with dementia.
anonymous - Toured community
Assisted Living
April 28, 2022
4.0
Verified Review
tour review
[name removed] was so friendly and did such a wonderful job on the tour.
Anonymous - Toured community
Assisted Living
September 13, 2021
4.0
Verified Review
My Review of Brookdale Colonial Heights
Beautiful community
Angie - Industry reviewer
Assisted Living
April 30, 2021
5.0
Home away from Home
Brookdale Colonial Heights provides a happy , healthy and secure home setting. The apartments are newly renovated , courtyard is beautiful and the staff are very knowledgeable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sharon Franklin - Family/friend
Memory Care
November 11, 2018
2.5
Not as Advertised
My father-in-law placed his wife in the memory care unit at Brookedale. During the 5 months she was there, he found her in the floor twice and naked/confused once. He ended up moving her to a different facility. Here are the issues he found at Brookedale: 1. Rooms are too big on the Memory Care side. Alzheimer’s patients generally “walk the walls”. Additionally it was difficult to find the bathroom within the “apartment”. 2. Absolutely no activities for the residents on the Memory Care Unit. Residents pace the halls, sleep or just sit. 3. Staff to resident ratio too low. 4. Staff did not toilet resodents every 2 hours as advertised. The family found mom in soiled britches. 5. Meals were not suitable for Alzheimer’s patients. Alzheimer’s is a regression. It ia difficult for these patients to use utensils. Finger foods are more appropriate.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
4
Care Services
2.5
Activities
1
Boyd Family - Toured community
Memory Care
March 28, 2018
5.0
Healthcare Professionals who truly care
Our family set an appointment to meet with Spring regarding a place for our step-father. Upon discussion of his circumstances, the budget wouldn't allow him to stay there. We would have been lost on how to tackle the health care system next if it weren't for Spring and her kindness. Even though we would not be coming to her facility, she took more than an hour to discuss options and even made phone calls on our behalf. We were able to find a place for our step-father that day. Spring is a professional with extensive knowledge of the healthcare system who truly cares about people. I would recommend her and this facility to anyone who is looking for respectful and kind interactions for their loved ones.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Industry reviewer
Memory Care
December 27, 2017
5.0
Very friendly
This Brookdale community is more like a big family. All of the workers whether in nursing or kitchen interact with the residents on a first name basis and strive to help them live the best life possible. Lots of activities and great homemade meals!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
June Kelly - Toured community
Memory Care
November 28, 2017
5.0
Great facility
Kingsport TN .... Staff very friendky, caring and helpful. Facility very clean, brightful and cheery.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
October 30, 2014
5.0
Verified Review
So far it's very good and I think it's going to be fine.
This is new to us, it hasn't been very long. So far it's very good and I think it's going to be fine. She has adjusted very well considering the year that she has had recently. They have their act together and they are trained to handle dementia. I am optimistic.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
cuzette - Family/friend
Memory Care
January 7, 2014
4.5
Verified Review
Wellington Place of Colonial Heights
I was favorably impressed with this facility from the first phone call I made to them. They are professional, accommodating and willing to work with the family to provide the care needed. The facility itself is beautiful, clean and welcoming from the street to the apartments. I really liked that it is a smaller facility so they can give more individual attention and help the residents that might need some extra help.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
4.5
Activities
4.5
A Place For Mom Customer - Toured community
Memory Care
December 23, 2012
4.0
Verified Review
i am seriously considering wellington...
i am seriously considering wellington place. i like the layout of the village at allendale and it would be first omy list but it is a good bit farther to drive. also wellington place has it's own physcial thearpy for strenthing.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 20 reviews

Amenities
at Brookdale Colonial Heights

Healthcare Services

  • Memory Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management

Meals & Dining

  • Special Dining Programs
  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • No Sugar
  • Vegetarian

Room Amenities

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Meeting Room
  • Library
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Holiday Parties
  • Devotional Activities Offsite
  • Wii Bowling
  • Birthday Parties
  • Trivia Games
  • Reminiscence Programs
  • Live Dance or Theater Performances
  • Activities On-site
  • Cooking Classes
  • Devotional Activities On-Site
  • Protestant Services
  • Pet-focused Programs
  • Stretching Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Activities Off-site
  • Live Musical Performances

Neighborhoods
around Brookdale Colonial Heights

See what the neighborhood has to offer and what’s nearby:
Brookdale Colonial Heights in google map

Frequently Asked Questions
about Brookdale Colonial Heights

Brookdale Colonial Heights offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Colonial Heights 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 239-0022 to reach a resident at Brookdale Colonial Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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