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American House Johnson City

406 E Mountain View Rd, Johnson City, TN 37601
9.1
Review Score
22 reviews

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American House Johnson City community exterior
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street view of American House Johnson City
Anonymous - Family/friend
5.0
Our Experience

The facility is always clean. The staff are all friendly. There are available activities. The move in was smooth and quick compared with another facility that was quite troublesome. I would recommend this facility. Suggestion: Our family member has a small refrigerator so that he has access to some of his favorite snacks and desserts and drinks. The menus at the facility tend to be repetitive.... Read more

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About the facility American House Johnson City

This memory care and assisted living community is located in Johnson City, which is consistently ranked as one of the best places to live in Tennessee. Residents of American House Johnson City enjoy a maintenance-free lifestyle with lots of opportunities for fun and activity. The well-manicured grounds feature a secure outdoor courtyard, paved walking paths, and community gardens. Inside you'll find an activity room, lots of common areas, and a beauty salon and barbershop. Services provided here include three chef-prepared meals served daily with assistance from the care staff, in either the main dining room or in one of the private dining rooms. Small pets are also welcome in this community!

State Classification

American House Johnson City is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

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Assisted Living Residence Checklist

Assisted Living vs. Memory Care: What’s the Difference?

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
American House Johnson City is a community within American House properties. See all American House communities.

Pricing for American House Johnson City

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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$XXXX
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at American House Johnson City

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Compare

American House Johnson City406 E Mountain View Rd, Johnson City, TN 37601
Brookdale Johnson City2003 Waters Edge Drive, Johnson City, TN 37604
Christian Assisted Living of Johnson City213 University Pkwy, Johnson City, TN 37604
Princeton Transitional Care and Assisted Living401 Princeton Rd., Johnson City, TN 37601
9.1
Review Score
22 reviews
10
Review Score
38 reviews
8.8
Review Score
12 reviews
8.6
Review Score
7 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living

Amenities at American House Johnson City

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Anytime Dining
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Central Fireplace

Recreational areas

Arts and Crafts Center
Game Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for American House Johnson City

Write a Review
9.1
Review Score
22 reviews

Review Score

22 reviews
9.1

Out of 10


5 star

46%

4 star

50%

3 star

0%

2 star

5%

1 star

0%

A Place for Mom has scored American House Johnson City with 9.1 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, American House Johnson City has 22 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.7

Friendliness

4.6

Meals & Dining

4.2

Care Services

4.4

Activities

4.3

Staff

4.9

Value for Cost

4.5

Overall Experience
10
11
0
1
0
Date Submitted
3
9
15
Reviewer
0
16
5
1
Care Received
13
9
1-20 of 22 reviews
Sort by

5.0
Anonymous - Family/Friend
Assisted Living
February 13, 2024
Verified Review
Our Experience

The facility is always clean. The staff are all friendly. There are available activities. The move in was smooth and quick compared with another facility that was quite troublesome. I would recommend this facility. Suggestion: Our family member has a small refrigerator so that he has access to some of his favorite snacks and desserts and drinks. The menus at the facility tend to be repetitive.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

February 16, 2024

Thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


5.0
Michael V - Family/Friend
Memory Care
November 13, 2023
Flexibility

My mother has Alzheimers and required more care than I could provide by myself. I was referred to American House in the Tri Cities area of Johnson City TN. by a representative from, A Place For Mom. From the beginning the staff at American House have been sympathetic and helpful at every level. In Mom's case there were limits to what she could afford for her care. The advisor worked with me not only to achieve an affordable solution to Mom's needs but left a little wiggle room for certain increases in the future. This in no way affected the quality of care mom has received during her stay. I am very happy with the interaction I get from those who attend to her every day. I get updates when I arrive for a visit and by phone if necessary. As expected, my mother's condition now requires a greater level of care and thus her costs have increased as well. Thankfully a solution was offered and I can breath easier now knowing Mom can continue at American House. I am most pleased.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from American House Johnson City

November 15, 2023

Michael, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!


5.0
Anonymous - Toured community
Assisted Living
October 6, 2023
tour review

Our family had an in person tour experience with American house and it was great especially with [name removed]. She stayed in contact with me. Our choice was difficult but we chose the place closer to our home. [name removed] was great and showed me all areas of the facility

Response from American House Johnson City

October 10, 2023

Thank you for taking the time to visit our community! We appreciate your feedback.


5.0
Deborah N - Toured community
Assisted Living
August 9, 2023
WOW!

Came for a tour of American House on a whim one day as I was looking for placement for my grandmother. The tour was exceptional and I was intrigued by all the new renovations they have done. I would HIGHLY recommend this facility to anyone. They did not have an opening at the time I came to tour, which I could see why as this place is top notch!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Bobbie B - Family/Friend
Assisted Living
July 1, 2023
As friend/relative of a Resident

I've had different friends/relatives at 9 various Assisted Living facilities in Tri Cities: American House is the very best of those. Their rooms are bright, laid out well; the food is better than most places, there are several activities most days and multiple places to enjoy Outdoors. The best feature is their STAFF the nurses, CNAs and RAs are patient, caring, kind, enthusiastic -> the best overall group of ANY facility I've ever seen! *HOWEVER * American House suffers from lack of staff: missing 1 to 2 people every shift, in every position. Current staff are covering marvelously-but canNOT keep up! American House must Hire and Retain good help (-Pay Better!) Lack of staff has made them late with meals, showers, not answer their phone, late helping with personal grooming, unable to Interact in Genuine Kindness (ie take 2min to work a puzzle or watch a bird with a resident-the important moments for your loved one.)

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

3

Response from American House Johnson City

July 6, 2023

Bobbie, thanks so much for your feedback! We appreciate you being open and honest with us.


4.0
JB - Family/Friend
Assisted Living
June 8, 2023
Verified Review
Our Experience

Our family has had a good experience with assisted living at American House Johnson City. The facility is nice. And the staff are friendly and helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from American House Johnson City

June 9, 2023

JB, thank you for your positive feedback and for taking the time to post this review!


5.0
Anonymous - Family/Friend
Assisted Living
June 8, 2023
Verified Review
Definitely recommended

My loved one was a previous resident at American House Johnson City and the experience was great! The staff was great, they were all very personable and caring. My loved one's room was clean. The meals were good. I would definitely recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

June 9, 2023

Thank you for the 5-star review of our community! We are happy to hear about your experience at American House!


2.0
anonymous - Family/Friend
Assisted Living
April 14, 2023
Verified Review
American House Johnson City review

Our overall experience has been a bit aggravating. Cleanliness has been average. Directors are not helpful. There seems to be no communication. They promise the moon but then do not follow through. Unprofessional. Quality of care in memory care has been great. Meals are ok. I have heard from older residents that the quality has gone down since new ownership. Activities could be a lot better. They sit too much. word search, dominos, chair exercises, movie, bingo. They need entertainment and other exciting activities. Value could be better. I was told today families have to buy insure for memory care. We supply everything. I suggest getting an itemized bill. Been months and we still have issues

Response from American House Johnson City

April 19, 2023

Thank you for your feedback. It's always our hope our residents and guests have a pleasant experience with us. When they don't, we want to hear about it. Feel free to reach out to our Vice President of Operations, Yovan, at yluyt@americanhouse.com to discuss any concerns you may have. We value your feedback and look forward to hearing from you.


5.0
C P - Family/Friend
Assisted Living
March 15, 2023
Verified Review

My mom is really happy at American House and so I am happy also. The food is good and they really keep a close eye on her. She was not well taken care of at Abundant Christian living, I would not recommend that place to ANYONE. Everyone has left there or is leaving, the food is terrible and the poor staff is overwhelmed. American house is doing an awesome job and there are a lot of activities my mom enjoys, especially the singers that come. I just spent a week hanging out with my mom there and I saw how everything works and I am very impressed. Too many assisted living places nowadays just put an elderly person in a room and forget about them but American house doesn't do that. I have been dealing with assisted living places for years for my mom and dad, so I now know how they should and shouldn't be run. Thank you all at a place for mom for helping us find a good place for my mom.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

March 16, 2023

CP, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us!


4.0
anonymous - Toured community
Assisted Living
December 13, 2022
Verified Review
Community Tour

We had a good tour at American House Johnson City. The person who led the tour was super nice. We chose a newer facility that had a more bright and cheery atmosphere.

Response from American House Johnson City

February 10, 2023

Thank you for taking the time to visit our community! We appreciate your feedback.


5.0
Kenneth - Industry reviewer
Assisted Living
November 22, 2022
Great!

Everyone here is so accommodating and the staff is great with all the residents. It is a joy to see their smiling faces and see that they are well taken care of. The facility just got new paint and lights for the facility as well, and it looks really good, and it looked just as great as before too.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

February 10, 2023

Kenneth, thanks for taking the time to share your feedback with us. It means so much when our community partners share their experiences!


5.0
Jackie - Family/Friend
Memory Care
November 14, 2022
Verified Review
Great facility

My only issue is : I would like staff to check or/provide guidance a bit more. For example: encourage her to get into night clothes/brush her teeth before bed

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

February 10, 2023

Jackie, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


4.0
Kim G - Family/Friend
Assisted Living
November 3, 2022
Verified Review

The nurses and staff are friendly and caring. The facility is clean and welcoming. My dad loves the music. They could do more for mens activities.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4

Response from American House Johnson City

February 10, 2023

Kim, thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
Michael - Family/Friend
Memory Care
October 14, 2022
Verified Review
Care you can trust

This facility is very good. I like that it feels very calming here. One feels relaxed. Everyone is very friendly. The quality of care is great. Communication with the family is awesome. They're proactive about reaching out and keeping us updated. Because of that I feel even more confident that mom is getting great care. The food is good. Her previous facility's pricing was a la cart and went up significantly over a few months time. This facility is all inclusive pricing. They worked with us in the beginning and had different rooms with different prices to help fit the budget. That was very helpful. I would recommend them to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5

Response from American House Johnson City

October 14, 2022

Michael, thank you for the 4-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.


4.0
anonymous - Family/Friend
Assisted Living
June 27, 2022
Verified Review
friendly staff

They seem to be doing a lot of stuff to improve the facility itself which is nice, but their response time to the resident who needs assistance could definitely be improved. They do seem to have a pretty good amount of activities going on and from what our loved one says the meals and dining service seems to be pretty god. The overall value for the money is really good as well.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

5

Value for Cost

5

Response from American House Johnson City

June 28, 2022

Thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
anonymous - Family/Friend
Assisted Living
June 15, 2021
Verified Review
I would recommend

Because of the pandemic the community continues to have restrictions which is frustrating to have to always call and make an appointment to come see your loved one. Another concern our loved one has is sometimes the staff members are not quick enough or prompt enough to come help our loved one out with their daily needs.

Response from American House Johnson City

March 3, 2022

Thanks so much for your feedback. We appreciate you being open and honest with us.


5.0
Ron Gobble - Family/Friend
Memory Care
February 28, 2020
Excellent Care for Your Loved One

I interviewed multiple locations when searching for a home for Dad where he could receive the care that he needed. Elmcroft stood out for several reasons...the most important being the friendliness of their staff. The staff greeted me with a smile and seemed to geniunely enjoy working there. While maybe not the cheapest option of those I visited, the experience of the staff and the care provided was well worth any additional costs. You do really get what you pay for. I have nothing but great things to say about [name removed], the RN, and [name removed] as they have been the most helpful of anyone.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from American House Johnson City

March 3, 2022

Ron, thank you for your 5-star review of our community! We appreciate your feedback.


4.0
anonymous - Toured community
Memory Care
February 9, 2016
Verified Review
Toured, nice looking place, larger community

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. It was a bit on the larger side, which I didn't think would be the best match for us. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from American House Johnson City

March 3, 2022

Thank you for taking the time to visit our community! We appreciate your feedback.


3.5
Beth - Family/Friend
Memory Care
June 29, 2015
Broadmore

Overall, a good experience. CNAs are amazing and really helpful. Nursing staff is ok--they put the residents off a lot if the situation is not an emergency. The office staff is rude. Very hard to deal with if a problem arises. Rude, belligerent, arrogant, and belittling. The CNAs are top notch. RAs also. They are very caring and easy to deal with if a problem arises. Genuinely good women and men. They do seem to be understaff for unknown reasons. More CNAs would be great. More nurses to deal with the resident requests would be good. The office staff just needs an entirely new attitude. Except Lisa--she is a sweetheart.

Cleanliness

4.5

Friendliness

2

Care Services

5

Activities

3

Value for Cost

3.5

Response from American House Johnson City

March 3, 2022

Beth, thanks so much for your feedback. We appreciate you being open and honest with us.


4.0
Satisfied Customer - Family/Friend
Memory Care
August 22, 2013
Verified Review
Best in Johnson City

We looked at all the other communities in Johnson City and they are truly the best. We compared all the prices and they were the best deal and really the best community to care for our loved ones. They are very good to their residents and care for them very well. They are very cooperative and accommodating. They listen to us and will try to do everything they can to please us. Our loved ones love it here. We are very pleased with them and would highly recommend them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

3

Value for Cost

4

Response from American House Johnson City

March 3, 2022

Thank you for your positive feedback and for taking the time to post this review.


Viewing 1-20 out of 22 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around American House Johnson City

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about American House Johnson City

American House Johnson City offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored American House Johnson City 9.1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 282-0280 to reach a resident at American House Johnson City.

To reach a resident at American House Johnson City call: (423) 282-0280



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.