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Brookdale Rock Springs

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640 Rock Springs Road, Kingsport, TN 37664

9.5
Review score
49 reviews
Add review
9.5
Review score
49 reviews
5 star
58%
4 star
24%
3 star
10%
2 star
2%
1 star
6%
See all reviews
8.7
Review score
28805 reviews
643 facilities
For pricing & availability:
(866) 374-4058
Brookdale Rock Springs
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Brookdale Rock Springs community exterior
1414 Photos available
33 Floor plans available
Brookdale Rock Springs in google map
street view of Brookdale Rock Springs

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Elizabeth D
-
Resident/client
4.0
I have been pleased with my experience at Brookdale Rock Springs. The staff are pleasant and hard- working... They just need more staff to work the various shifts. Meal have improved. They need to remember they are cooking for the elderly.

About the facility
Brookdale Rock Springs

Set in a quiet, peaceful neighborhood, Brookdale Rock Springs offers residents the familiarity of home paired with quality care and hospitable amenities. Here, you can enjoy stunning views of Kingsport, Tennessee, from the charming gazebo or the screened-in porch. Prospective residents can look forward to homemade meals, transportation services, daily housekeeping, and personalized care within a homelike environment. Here, Brookdale’s team also assists with activities of daily living, such as bathing and grooming, and is available 24 hours a day, seven days a week to be alerted to any emergencies. For additional safety, an alert system is also in use.

Other conveniences, like postal services, a beauty and barber shop, and a therapy room, are also available, enabling you to enjoy a low-stress lifestyle. There’s even a community rental space that can be reserved if you’d like to host private gatherings with your dearest friends and family members.

Community Services and Amenities

Brookdale Rock Springs offers residents an array of daily events and activities. Attend fitness classes, movie and game nights, or church services. You can also get involved in the community’s clubs, like the popular walking club. Throughout your days, soak up the warm Tennessee sunlight while strolling along the scenic walking...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Rock Springs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Rock Springs

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Brookdale Rock Springs community exterior
Brookdale Rock Springs

640 Rock Springs Road, Kingsport, TN 37664

Brookdale Colonial Heights community exterior
Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN 37663

Brookdale Kingsport
Brookdale Kingsport

2424 North John B Dennis Highway, Kingsport, TN 37660

Preston Place 2 outdoor common area
Preston Place 2

2302 N John B Dennis Hwy, Kingsport, TN 37660

9.5
Review score
49 reviews
9.5
Review score
49 reviews
5 star
58%
4 star
24%
3 star
10%
2 star
2%
1 star
6%
9.7
Review score
25 reviews
9.7
Review score
25 reviews
5 star
68%
4 star
28%
3 star
4%
2 star
0%
1 star
0%
9.2
Review score
23 reviews
9.2
Review score
23 reviews
5 star
57%
4 star
17%
3 star
13%
2 star
9%
1 star
4%
9.2
Review score
7 reviews
9.2
Review score
7 reviews
5 star
86%
4 star
0%
3 star
14%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Amenities
at Brookdale Rock Springs

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Guest Meals
  • No Sugar
  • Low / No Sodium
  • Vegetarian
  • Meals Provided
  • Restaurant Style Dining

Room Amenities

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Garden View
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available

Common areas

  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Outdoor Common Areas
  • Library
  • Beauty Salon
  • TV Lounge
  • Outside Patio
  • Barber Shop
  • Private Bath
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Fitness Center
  • Game Room
  • Billiards Lounge

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Visiting Chaplain or Priest
  • Cards / Pinochle Club
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Art Classes
  • Gardening Club
  • Day Trips and Outings
  • Bible Study Group
  • Stretching Classes
  • Trivia Games
  • Activities On-site
  • Community Service Programs
  • Choir / Singing Club
  • Brain fitness / Dakim
  • Protestant Services
  • Pet-focused Programs
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Walking Club
  • BBQs or Picnics
  • Devotional Activities On-Site
  • Intergenerational Programs
  • Karaoke
  • Live Well Programs
  • Birthday Parties
  • Forever Fit
  • Christian Services
  • Dances
  • Holiday Parties

Reviews

for Brookdale Rock Springs

9.5Review score49 reviews
9.5
Review score
49 reviews
5 star
58%
4 star
24%
3 star
10%
2 star
2%
1 star
6%
Brookdale
8.7
Review score28805 reviews643 communities
Write a review
A Place for Mom has scored Brookdale Rock Springs with 9.5 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Brookdale Rock Springs has 49 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored Brookdale Rock Springs with 9.5 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Brookdale Rock Springs has 49 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score28805 reviews643 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Anonymous - Family/friend
Assisted Living
October 24, 2024
5.0
Verified Review
Review for Brookdale Rock Springs
When it's my time for assisted living I hope there is a spot for me there!
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Elizabeth D - Resident/client
Assisted Living
October 11, 2024
4.0
I have been pleased with my experience at Brookdale Rock Springs. The staff are pleasant and hard- working... They just need more staff to work the various shifts. Meal have improved. They need to remember they are cooking for the elderly.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Debbie H - Family/friend
Assisted Living
September 4, 2024
5.0
Genuine care and concern
One could expect that most facilities and staff members would be on their best behavior during initial visits and tours-only to return to a different standard once the decision to move a family member to that setting had taken place. Not so with Brookdale Rock Springs. It has been almost a year now since that first tour and my mother has received the same love, care and concern from the staff that was exhibited that day. At Brookdale Rock Springs, every staff member- no matter their job description-has consistently loved and cared for my mother. They have done the same for me-welcoming my thoughts, questions, concerns-encouraging and supporting me emotionally as we all have sought to help my mother accept and adjust to this season of her life. There is a genuine family atmosphere that is nurtured here-between staff and residents as well as among residents as they express care and concern for one another.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Robert - Family/friend
Assisted Living
August 13, 2024
5.0
Great transition
Brookdale Rock Springs and it's staff are absolutely amazing. My mother has stage 4 parkinsons and needs help with quite a few things at all hours. Brookdale has been super helpful with her care, friendship, and making this a smooth transition all while she keeps her independence. I would definitely recommend this place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Stephanie - Family/friend
Assisted Living
August 13, 2024
5.0
A great place for a loved one
Absolutely cannot recommend this place enough! The staff fully embraced my mother in law and have made her feel totally at home. We were concerned about putting her in assisted living, but they've met every need and gone above and beyond with helping her! This is the place that you want to transition your loved one to for sure. I could not be more thrilled with the care that she's recieved!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 13, 2024
5.0
Verified Review
Our Experience
I have been very pleased with the services of Brookdale and the care for my sister. The folks at Brookdale keep me apprised of any changes that my sister is experiencing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 22, 2024
5.0
Verified Review
The faculty/staff will bend over backwards for their residents and the resident's family members. My Aunt has only been at Brookdale for a few months and the staff have made her feel like a family member. I sleep better at night because I know that she is 100% being taken care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 31, 2023
4.0
Verified Review
Would recommend for a family member.
Based on our experience at Brookdale Rock Springs, it's a good place that provides great care for their residents. The food is delicious, and the staff is caring.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Tina J - Family/friend
Assisted Living
January 15, 2023
5.0
Why Brookdale Rock Springs
This place is home. My parents were well taken care of. Staff was phenomenal. Caring, loving, friendly, and treat you like family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous
Assisted Living
January 14, 2023
3.0
Cleanliness
2
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Brookdale Rock Springs
January 24, 2023
Thank you for taking the time to share your feedback.
Anonymous - Resident/client
Assisted Living
December 20, 2022
4.0
They don't have enough help.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
1
Anonymous - Resident/client
Assisted Living
December 20, 2022
5.0
I love living at Brookdale Rock Springs. It is comfortable and safe environment. The staff is amazing. We are truly family to them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 20, 2022
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 20, 2022
3.0
I love being here, but rent is too high.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
1
Response from Brookdale Rock Springs
December 20, 2022
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Cora - Resident/client
Assisted Living
December 20, 2022
5.0
My time living here, has been a home away from home. The staff has been very loving, and caring, which makes it a very pleasant, and safe place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Opal P - Family/friend
Assisted Living
December 20, 2022
5.0
My Impression
Warm, clean, friendly atmosphere. Our loved one loves the work out equipment, his room, and the other Residents. The staff is very kind to him and us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
October 13, 2022
5.0
Verified Review
Our Families' Experience
We are very happy with the care our mother has received. More importantly, she is happy with the manner in which she has been treated and the care she has received. She enjoys the meals and her dining experience. We appreciate the variety of activities offered with something for everyone at various times during the week. We are very thankful that Brookdale Rock Springs was shown to us as a possible place for our mom! Many thanks to the staff for everything they have done!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
September 8, 2022
5.0
Verified Review
Tour experience
We had a great tour experience with Brookdale Rock Springs. The facility was absolutely beautiful. The staff were all wonderful and they really took their time with us and answered any questions we had. We just felt that the layout and the facility was not secure enough for our personal loved ones situation. It was a bit pricey as well but it seemed like a great facility to have a loved one at.
Janet - Family/friend
Assisted Living
May 24, 2022
5.0
Verified Review
Excellent
I think the thing that we were most impressed with was that it felt like a home when you walked in, and it was such a family atmosphere. From the very beginning, the staff was just so familiar with Mom and with us. They took the time right form the start to get to know our family. There was no lag time - Immediately you were treated like and felt like you were part of the family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Julia - Family/friend
Assisted Living
April 28, 2022
5.0
Verified Review
Definitely would recommend
The staff do a wonderful job keeping the community clean and when it comes to their overall friendliness they get a five plus. The reason our loved one has settled in so nicely is because of the staff, we are very impressed with everything they do over there. They have given us our life back and give us that peace of mind. Overall our loved one is pretty pleased with the meals but he especially enjoys the desserts. He does play bingo, but he enjoys their outside are where he can walk around. It is very nice. They also take them out on their bus on different scenic routes.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Viewing 1-20 out of 49 reviews

Neighborhoods
around Brookdale Rock Springs

See what the neighborhood has to offer and what’s nearby:
Brookdale Rock Springs in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about Brookdale Rock Springs

Brookdale Rock Springs offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Rock Springs 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 239-8803 to reach a resident at Brookdale Rock Springs.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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