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Brookdale Rock Springs

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640 Rock Springs Road, Kingsport, TN 37664

9.4
Review score
44 reviews
Add review
9.4
Review score
44 reviews
5 star
55%
4 star
25%
3 star
11%
2 star
2%
1 star
7%
See all reviews
8.7
Review score
26585 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Rock Springs
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Brookdale Rock Springs community exterior
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33 Floor plans available
Brookdale Rock Springs in google map
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Anonymous
-
Family/friend
5.0
Our Experience
I have been very pleased with the services of Brookdale and the care for my sister. The folks at Brookdale keep me apprised of any changes that my sister is experiencing.

About the facility
Brookdale Rock Springs

Set in a quiet, peaceful neighborhood, Brookdale Rock Springs offers residents the familiarity of home paired with quality care and hospitable amenities. Here, you can enjoy stunning views of Kingsport, Tennessee, from the charming gazebo or the screened-in porch. Prospective residents can look forward to homemade meals, transportation services, daily housekeeping, and personalized care within a homelike environment. Here, Brookdale’s team also assists with activities of daily living, such as bathing and grooming, and is available 24 hours a day, seven days a week to be alerted to any emergencies. For additional safety, an alert system is also in use.

Other conveniences, like postal services, a beauty and barber shop, and a therapy room, are also available, enabling you to enjoy a low-stress lifestyle. There’s even a community rental space that can be reserved if you’d like to host private gatherings with your dearest friends and family members.

Community Services and Amenities

Brookdale Rock Springs offers residents an array of daily events and activities. Attend fitness classes, movie and game nights, or church services. You can also get involved in the community’s clubs, like the popular walking club. Throughout your days, soak up the warm Tennessee sunlight while strolling along the scenic walking...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Rock Springs

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Rock Springs

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Brookdale Rock Springs community exterior
Brookdale Rock Springs

640 Rock Springs Road, Kingsport, TN 37664

Brookdale Colonial Heights community exterior
Brookdale Colonial Heights

400 Professional Park Drive, Kingsport, TN 37663

The Village At Allandale outdoor common area
The Village At Allandale

100 Strickland Court, Kingsport, TN 37660

The Blake at Kingsport community exterior
The Blake at Kingsport

915 Holston Hills Dr, Kingsport, TN 37664

9.4
Review score
44 reviews
9.4
Review score
44 reviews
5 star
55%
4 star
25%
3 star
11%
2 star
2%
1 star
7%
9.7
Review score
21 reviews
9.7
Review score
21 reviews
5 star
71%
4 star
24%
3 star
5%
2 star
0%
1 star
0%
9.2
Review score
8 reviews
9.2
Review score
8 reviews
5 star
87%
4 star
0%
3 star
0%
2 star
13%
1 star
0%
9.1
Review score
11 reviews
9.1
Review score
11 reviews
5 star
73%
4 star
18%
3 star
9%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Rock Springs

Healthcare Services

  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Vegan
  • Vegetarian
  • Anytime Dining
  • Organic
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Professional Chef

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible
  • Kitchenette
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • Main Street Shops
  • Meeting Room
  • Outdoor Common Areas
  • TV Lounge
  • Indoor Common Areas
  • Library

Recreational areas

  • Billiards Lounge
  • Piano or Organ
  • Raised Garden Beds
  • Arts and Crafts Center
  • Fitness Center
  • Game Room
  • Movie or Theater Room

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • Croatian
  • English
  • French
  • German
  • Spanish

Activities

  • Cooking Classes
  • Live Dance or Theater Performances
  • Activities On-site
  • Wii Bowling
  • Dances
  • Tai Chi
  • Holiday Parties
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Happy Hour
  • Forever Fit
  • Wine Tasting
  • BBQs or Picnics
  • Brain fitness / Dakim
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Pet-focused Programs
  • Activities Off-site
  • Birthday Parties
  • Art Classes
  • Yoga / Chair Yoga
  • Karaoke
  • Community Service Programs
  • Trivia Games
  • Stretching Classes
  • Live Well Programs
  • Gardening Club
  • Intergenerational Programs
  • Devotional Activities On-Site
  • Educational Speakers / Life Long Learning

Reviews

for Brookdale Rock Springs

9.4Review score44 reviews
9.4
Review score
44 reviews
5 star
55%
4 star
25%
3 star
11%
2 star
2%
1 star
7%
Brookdale
8.7
Review score26585 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Rock Springs with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Rock Springs has 44 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.3
Staff
4.7
Meals & Dining
3.7
Activities
4.2
Value for Cost
3.9
A Place for Mom has scored Brookdale Rock Springs with 9.4 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Rock Springs has 44 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.7
Review score26585 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 44 reviews
Anonymous - Family/friend
Assisted Living
March 13, 2024
5.0
Verified Review
Our Experience
I have been very pleased with the services of Brookdale and the care for my sister. The folks at Brookdale keep me apprised of any changes that my sister is experiencing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 22, 2024
5.0
Verified Review
The faculty/staff will bend over backwards for their residents and the resident's family members. My Aunt has only been at Brookdale for a few months and the staff have made her feel like a family member. I sleep better at night because I know that she is 100% being taken care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
May 31, 2023
4.0
Verified Review
Would recommend for a family member.
Based on our experience at Brookdale Rock Springs, it's a good place that provides great care for their residents. The food is delicious, and the staff is caring.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Tina J - Family/friend
Assisted Living
January 15, 2023
5.0
Why Brookdale Rock Springs
This place is home. My parents were well taken care of. Staff was phenomenal. Caring, loving, friendly, and treat you like family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous
Assisted Living
January 14, 2023
3.0
Cleanliness
2
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
1
Activities
3
Value for Cost
1
Response from Brookdale Rock Springs
January 24, 2023
Thank you for taking the time to share your feedback.
Anonymous - Resident/client
Assisted Living
December 20, 2022
4.0
They don't have enough help.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
1
Anonymous - Resident/client
Assisted Living
December 20, 2022
5.0
I love living at Brookdale Rock Springs. It is comfortable and safe environment. The staff is amazing. We are truly family to them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 20, 2022
5.0
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Resident/client
Assisted Living
December 20, 2022
3.0
I love being here, but rent is too high.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
1
Response from Brookdale Rock Springs
December 20, 2022
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Cora - Resident/client
Assisted Living
December 20, 2022
5.0
My time living here, has been a home away from home. The staff has been very loving, and caring, which makes it a very pleasant, and safe place to live.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Opal P - Family/friend
Assisted Living
December 20, 2022
5.0
My Impression
Warm, clean, friendly atmosphere. Our loved one loves the work out equipment, his room, and the other Residents. The staff is very kind to him and us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
October 13, 2022
5.0
Verified Review
Our Families' Experience
We are very happy with the care our mother has received. More importantly, she is happy with the manner in which she has been treated and the care she has received. She enjoys the meals and her dining experience. We appreciate the variety of activities offered with something for everyone at various times during the week. We are very thankful that Brookdale Rock Springs was shown to us as a possible place for our mom! Many thanks to the staff for everything they have done!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
September 8, 2022
5.0
Verified Review
Tour experience
We had a great tour experience with Brookdale Rock Springs. The facility was absolutely beautiful. The staff were all wonderful and they really took their time with us and answered any questions we had. We just felt that the layout and the facility was not secure enough for our personal loved ones situation. It was a bit pricey as well but it seemed like a great facility to have a loved one at.
Janet - Family/friend
Assisted Living
May 24, 2022
5.0
Verified Review
Excellent
I think the thing that we were most impressed with was that it felt like a home when you walked in, and it was such a family atmosphere. From the very beginning, the staff was just so familiar with Mom and with us. They took the time right form the start to get to know our family. There was no lag time - Immediately you were treated like and felt like you were part of the family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Julia - Family/friend
Assisted Living
April 28, 2022
5.0
Verified Review
Definitely would recommend
The staff do a wonderful job keeping the community clean and when it comes to their overall friendliness they get a five plus. The reason our loved one has settled in so nicely is because of the staff, we are very impressed with everything they do over there. They have given us our life back and give us that peace of mind. Overall our loved one is pretty pleased with the meals but he especially enjoys the desserts. He does play bingo, but he enjoys their outside are where he can walk around. It is very nice. They also take them out on their bus on different scenic routes.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Charles - Toured community
Assisted Living
July 2, 2021
4.0
Verified Review
My review of Brookdale Rock Springs (Brookdale)
Our family had an in person tour and our experience was great. It is a very nice facility and the staff we met with and even the residents we met with were all very friendly and nice.
Ginger M - Family/friend
Assisted Living
June 21, 2021
4.0
Verified Review
Overall it was an excellent place, our mother received excellent care, and would highly recommend it
During the time our loved one was there, the community was always very clean. The people were very personable, and would tell us little things about our mother so we knew they were really paying attention to her. Our loved one had to leave and go into a nursing home, but they always told us she was such a joy to be around and it was just an excellent place.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Value for Cost
4
Meals & Dining
4
Activities
4
Patrick Potter - Family/friend
Assisted Living
January 10, 2020
0.5
Dumpster Fire
This place is a dumpster fire. They gave my father whom was 92 and in hospice care a 24 hour notice to vacate the premises. A bogus unsubstantiated claim was made against a WWII and Korean War Veteran suffering from dementia. I think they wanted his room for another resident and since hospice was paying for some care they were not making money. Since then the Marketing Director and Activity Director both left. These two ladies were wonderful Christian Ladies that were professional and loved by everyone. The employees are all wonderful but overworked and underpaid. All corp cares about is profit and 36 hours is all they let the employees work. The Exec Director was let go today and she was the biggest problem. If you have a loved one here please check around. You are overpaying and can do much better.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
October 5, 2019
4.5
Brookdale Rock Springs in Kingsport: A Beautiful setting and a beautiful facility
My father and his wife, in their nineties, really needed a place where they could live independently but with professional services available. We looked at several communities in Kingsport, and finally we found the perfect place . . .Brookdale Rock Springs. The facility is beautiful and so is the setting, and the professional care that my father has received in his first month as a resident has substantially improved his health and his ability to function independently. The move in was easy, and although there has been an adjustment period, Dad seems happy with his new surroundings and his new friends.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Patrick Potter - Family/friend
Assisted Living
August 7, 2019
1.0
You Don't Get What You Pay For
The most expensive facility in the tri-city by thousands. NO security cameras on the premises-this is hard to imagine. The covered porch will only seat maybe 6 people. Your loved ones will want to spend lots of time here and there is never enough seating and its direct sunlight and too hot most of the time. The rooms do not have heat pumps-they have the hotel type ac/heat units which are either too hot or too cold. The rooms have carpet which is not healthy imo and really small bathrooms. The rooms are small and do not have separate sleeping or living quarters. The activity rooms and dining room is located on opposite ends of the facility. They are not allowed to make announcements about events so your loved one never knows what is going on and will miss out on a lot. You need to visit several facilities before you make a choice. Make sure you meet the Executive Director at these facilities because they will be the ones taking care of your loved ones.
Cleanliness
4.5
Friendliness
5
Value for Cost
0.5
Care Services
5
Activities
4.5
Viewing 1-20 out of 44 reviews

Neighborhoods
around Brookdale Rock Springs

See what the neighborhood has to offer and what’s nearby:
Brookdale Rock Springs in google map

Frequently Asked Questions
about Brookdale Rock Springs

Brookdale Rock Springs offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Rock Springs 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (423) 239-8803 to reach a resident at Brookdale Rock Springs.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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