Bridges by EPOCH at Westford
108 Littleton Road, Westford, MA 01886
About the community
Bridges® by EPOCH at Westford is a memory care assisted living community located in Middlesex County offering exceptional care and an engaging, fulfilling lifestyle for those with Alzheimer’s disease or other forms of memory impairment. Bridges® by EPOCH communities have been purposefully designed and built exclusively to support the unique needs of those with memory loss.From inspiring programs and personalized activities to expert care and a welcoming environment, Bridges® by EPOCH at Westford provides meaningful connections, a sense of purpose and happiness in daily life. This is at the heart of everything we do.
With a dedicated, highly trained team and 24/7 licensed nursing support, Bridges® by EPOCH addresses dementia’s unique challenges, improve communication, ease frustrations and anxieties, and connect to the person within to allow our residents to experience joy and independence not typically associated with memory loss.
Bridges® by EPOCH at Westford’s life enrichment team creates dynamic programming that is designed around the strength, abilities, and preferences of our residents. Through a wide range of activities, including live entertainment, sensory therapies and outings, our residents enjoy overall wellness – physically, socially, emotionally, and mentally.
Senior Housing Types
Pricing at Bridges by EPOCH at Westford
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
Studio
$XXXX
/moSemi-Private
$XXXX
/mo*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
On-site dining options
Transportation & parking
Pets
Common areas
Recreational areas
Services
Memory care services
Primary language spoken by staff
Activities
Reviews
(11 reviews)
My 91-year-old mother has been a resident of Bridges by Epoch Memory Care in Westford, Massachusetts for almost two years. She has received outstanding care and thoroughly enjoys all the activities and entertainment offered. Meals are appetizing and wholesome and the familiarity of a daily routine is comforting to residents dealing with memory issues. The staff and management at Bridges in Westford are compassionate and professional. They work tirelessly with the residents and are very responsive to each resident's wants and needs. Highly recommended!
Reviewed on A Place For MomShort staffed, meals not healthy, negligent in patient care due to lack of staffing.
Response from Bridges by EPOCH at Westford
April 3, 2015At Bridges by EPOCH, it’s important to us that families and visitors touring the community always experience the highest quality of care, oversight and service. We are saddened to learn that your short visit was not a positive one and we wish we had the opportunity to address your concerns and questions while you were here. Bridges by EPOCH at Westford has worked with many families and professionals since our 2013 opening who would be happy to speak with you about their experiences here. The Bridges team listens to the feedback made by our staff, families and professional community and makes every attempt to continually improve. We take resident health very seriously and strive to provide three well-balanced meals a day. Our chef plans each day’s menu with the residents in mind and receives advice from a nutritionist. It’s our goal to provide homemade meals from fresh ingredients that aren’t frozen or premade. Please let us know of any concerns you had about the meals you witnessed on your tour. To speak to the rest of your review, our team at Bridges by EPOCH is dedicated to our residents and we have many residents and their families who would speak to that. The ratio of caregivers to residents is fully compliant with federal and state regulations, and we take a lot of care in ensuring everyone on our wellness team, and throughout the rest of our staff, fits in with our program and upholds the Bridges philosophy. Our door is always open and we would welcome you to meet and speak with us at any time.
I have a family member who has been at this facility for over a year. The staff is kind but I definitely would not recommend this facility. They do not have enough staff to meet needs of residents. The communication from the director, to wellness director, to nursing, to caregivers is poor and very frustrating as a family member. There is a high turnover of staff and inconsistent care. Aside from giving meds, there is no nursing care, not even as much as an occasional weight check. As I said, the staff is kind and compassionate and they do try but major organizational changes are needed to improve here. We would move our family member except for the for the upset that would cause him. Could not recommend.
Response from Bridges by EPOCH at Westford
December 15, 2016We're so sorry to hear that your experience at Westford has been less than exceptional. Our residents and families are our number one priority, and we'll do everything in our power to alleviate concerns that may arise. The staff turnover rate at our community is actually quite low. You may have noticed some new faces in our building because we've added several staff members in the last year to better meet the needs of our residents and families. Our Wellness Team offers nursing care 12 hours a day, seven days a week. Due to the fact that we are an assisted living community rather than a skilled nursing facility, there are legal limits to the nursing care our staff can provide. For this reason, we have several community healthcare partners who make round-the-clock visits to our community to provide any additional care our residents might need. Please give us a call so we can learn more about how to provide you and your loved one with the best possible experience at our community. We hope to hear from you soon.
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Bridges by EPOCH at Westford offers Studio, 1 Bedroom and Semi-Private. Learn more.
Bridges by EPOCH at Westford has received an average review rating of 4.23 based on 6 reviews. See all reviews.
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