The Residence at Freeman Lake

We chose this The Residence at Freeman Lake because we were in a hot spot and they had availability and we really liked them after our tour. It is a very nice facility and I would recommend to others looking.

They were cooperative, but I think they were understaffed. I know they were also struggling with low occupancy. But the care they provided and the people there were excellent. The food looked very good and well prepared. My loved one seemed to enjoy it. They made an effort to offer activities. The rooms were kept tidy, and the floors were always clean. I have no complaints whatsoever about how tidy it was.

I would tell others to definitely go here if they can. My loved one was able to transition well here. The staff are really nice to my loved one. Everything has been really good so far. The food has been very good here. Everything I've seen seems fresh for the food.

If you have a loved one do NOT put them in this facility.. our family made that mistake. The care of your loved one does not exit here. Cleanliness does not exit and management tells you what you want hear. We were disgusted that we were paying to clean our loved one, clean their room. The staff was friendly but they yes you to death. I would rate it a Negative number if I could. Do not get talked into moving your loved one into this pathetic non caring place. Absolutely pathetic. I wouldn’t put my dog there.

Nice place with very caring staff, a little less luxurious than some of the others and we thought it would be a better fit for my inlaws. We were hoping a placement here would work out but they didn't feel our inlaws were quite the right fit.

Visited on [date removed].Staff very warm and welcoming. answered all my questions and concerns. Will follow up in the next day or two.

I toured this community for my brother, and his needs. Everything went well, and my tour was nice. The community from what I saw is well maintained. The staff I came across was friendly, and my questions were answered. The experience was a pleasant one, but I did find another community that met our needs better.

The people at Brookdale North Chelmsford were very nice.They presented themselves very well. The issue came down to affordability.

So far everything is going very well for my mother at this community. It is a very nice community and they keep the facility very clean. The staff is great, they have been wonderful with all they help they give. She is trying some new activities, they offer many for her to choose from. The food is excellent, they do sever a well balanced meal. They are caring for her very well. So I would recommend it.

They worked with us and were very accommodating. They were flexible to my Father's needs. He didn't want to commit to long term. There were plenty of activities, but he only participated once in a while. The food was pretty good, I ate there a couple of times as well.

I have nothing but good things to say about Emeritus at Meadow Lodge (now Brookdale). The staff was extremely friendly. All the activities are very good. They find lots of ways to keep the residents occupied and engaged.

I toured this community while looking into care options for a loved one. I looked at quite a few communities in the area and this one stood out to me as being very nice! The facility was well kept and clean, and all of the staff I met seemed friendly and professional. I would definitely recommend them as being worth a look!

They were lovely and beautiful to work with, I think she would have liked it there. However we never made it there because my loved one passed away, and while I am sure they legally are not obligated to, it would have been a nice gesture to get some of the money we put down, back, since she never got to go there. I haven't asked or pushed the issue, I am sure they are within their legal right, it just would have been nice.

The staff is very friendly and seem to take a genuine interest in the well being of the residents. The only slight negative review I would add is that there are many LPN's but not RN's. LPN's are fine, they are hard working and proficient, but it would be better to have RN's too.

Overall they do a good job here! It's a nice looking facility, although I do feel the decor could use an update, and it is always well kept and clean looking. The staff are friendly, helpful, and easy to work with.A month ago I would have said they could use some work on the food as well, but that has been improving and I've seen a lot more variety on the menu lately. I do think they could use a few more mentally stimulating activities, something a bit more creative and innovative.

It seemed quite good and everyone there was extremely helpful. Unfortunately, my mom developed pneumonia and only stayed there a week before she was admitted to the hospital, where she still is. I hope she'll be back to Meadow Lodge soon.

My mom isn't here anymore, we moved her somewhere else which is a better location. We didn't really have any concerns with the cleanliness, the friendliness really depended, some were very nice, some were not, but for the most part they handled things very well. I think she did some physical activity type stuff and it wasn't through any fault of theirs, she just didn't really want to particiapte in activities. I was happy in general, it was for memory care and my mom, with help with her medications with dementia, got better and memory care just wasn't appropraite for her anymore. The food wasn't good but considering who was there they had to cook food a certain way for memory care patients. For the most part we were pretty pleased.

The director's were extremely helpful and thorough. They have the most comprehensive materials packet of all the places I've visited and the most straightforward rate information.

Like this place very much.

Nice facility, open and clean. Tour was excellent and will look at this again soon.