About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Benchmark Senior Living at Billerica Crossings

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20 Charnstaffe Lane, Billerica, MA 01821

8.6
Review score
36 reviews
Add review
8.6
Review score
36 reviews
5 star
55%
4 star
42%
3 star
0%
2 star
0%
1 star
3%
See all reviews
8.8
Review score
1935 reviews
67 facilities
For pricing & availability:
(866) 374-4058
Benchmark Senior Living at Billerica Crossings
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Benchmark Senior Living at Billerica Crossings community exterior
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33 Floor plans available
Benchmark Senior Living at Billerica Crossings in google map
street view of Benchmark Senior Living at Billerica Crossings

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Anonymous
-
Family/friend
4.0
My uncle is now in [community name removed] memory care. The staff there is wonderful. My uncle stayed only one night at Benchmark Senior Living at Billerica Crossings before trying to leave. He needed to be taken to the hospital and eventually landed in memory care. However, I must say [

About the facility
Benchmark Senior Living at Billerica Crossings

Billerica Crossings, located in the Historical District of the Merrimack Valley, is the only Assisted Living community in town. Our commitment to independence, personalized care, and companionship helps Seniors live an active and dignified lifestyle in a residential setting. Recent winner of the Reader's Choice Award, Billerica Crossings is conveniently located in close proximity to the Senior Center, library, and shopping centers.


If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.

The Assisted Living lifestyle at Billerica Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.


Senior living options offered

Assisted Living

Memory Care

Pricing
for Benchmark Senior Living at Billerica Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Benchmark Senior Living at Billerica Crossings

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Benchmark Senior Living at Billerica Crossings community exterior
Benchmark Senior Living at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

Atria Longmeadow Place
Atria Longmeadow Place

42 Mall Road, Burlington, MA 01803

The Atrium At Drum Hill outdoor common area
The Atrium At Drum Hill

2 Technology Drive, Chelmsford, MA 01863

The Gables at Winchester
The Gables at Winchester

299 Cambridge St, Winchester, MA 01890

8.6
Review score
36 reviews
8.6
Review score
36 reviews
5 star
55%
4 star
42%
3 star
0%
2 star
0%
1 star
3%
9.9
Review score
44 reviews
9.9
Review score
44 reviews
5 star
71%
4 star
25%
3 star
2%
2 star
0%
1 star
2%
9.7
Review score
30 reviews
9.7
Review score
30 reviews
5 star
71%
4 star
23%
3 star
3%
2 star
0%
1 star
3%
9.6
Review score
22 reviews
9.6
Review score
22 reviews
5 star
77%
4 star
9%
3 star
9%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

No

Household chores

No

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Benchmark Senior Living at Billerica Crossings

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Gluten-free
  • Guest Meals
  • Room Service
  • Low / No Sodium
  • Restaurant Style Dining
  • Professional Chef
  • Vegetarian
  • No Sugar
  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Private Bath
  • Computer or Media Center
  • Outdoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Outside Patio
  • Library
  • TV Lounge

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center
  • Billiards Lounge

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • French
  • Filipino
  • English

Activities

  • Stretching Classes
  • Devotional Activities On-Site
  • Live Well Programs
  • Art Classes
  • Holiday Parties
  • Wine Tasting
  • Tai Chi
  • Reminiscence Programs
  • BBQs or Picnics
  • Happy Hour
  • Live Dance or Theater Performances
  • Trivia Games
  • Activities On-site
  • Activities Off-site
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Live Musical Performances
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga

Reviews

for Benchmark Senior Living at Billerica Crossings

8.6Review score36 reviews
8.6
Review score
36 reviews
5 star
55%
4 star
42%
3 star
0%
2 star
0%
1 star
3%
Benchmark Senior Living
8.8
Review score1935 reviews67 communities
Write a review
A Place for Mom has scored Benchmark Senior Living at Billerica Crossings with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Benchmark Senior Living at Billerica Crossings has 36 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.3
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Benchmark Senior Living at Billerica Crossings with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Benchmark Senior Living at Billerica Crossings has 36 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Benchmark Senior Living
8.8
Review score1935 reviews67 communities
Logo for Benchmark Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Memory Care
January 4, 2024
4.0
Verified Review
My uncle is now in [community name removed] memory care. The staff there is wonderful. My uncle stayed only one night at Benchmark Senior Living at Billerica Crossings before trying to leave. He needed to be taken to the hospital and eventually landed in memory care. However, I must say [name removed] the director was amazing. She went out of her way to help me.
Cleanliness
5
Friendliness
3
Staff
3
Douglas - Family/friend
Assisted Living
October 10, 2023
5.0
Verified Review
Highly Recommended
My dad is currently a resident at Benchmark Senior Living at Billerica Crossings. It's a great place and exactly what my dad needs at this point in his life. The housekeeping is very attentive and the nursing staff works very well with my dad's doctors and pharmacy to administer his meds properly. I haven't actually tasted any meals, but they look delicious and well prepared. Communication with the family is excellent. I would highly recommend Benchmark Senior Living at Billerica Crossings to anyone. Assisted Living places are expensive, but I can sleep at night knowing that my dad is in a great place.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Benchmark Senior Living at Billerica Crossings
October 20, 2023
Hello Douglas, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Billerica Crossings!
anonymous - Resident/client
Memory Care
April 12, 2023
5.0
Verified Review
Tour experience at Benchmark
I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.
Response from Benchmark Senior Living at Billerica Crossings
June 22, 2023
Hello, We are so glad to hear about your positive experience when touring our community. Thank you for taking the time to leave us a review!
Daughter-in-law o
Assisted Living
March 31, 2023
1.0
Horable Place
My father-in-law was there up until he went to hospital [date removed]. He passed away at the hospital [date removed]. The Facility is charging us for the the whole month of March and 5 days in April even though we had the place cleaned out in 1 week. [amount removed] for 1 month of a shared room and his roommate would smoke even though my father-in-law was on oxygen and no one did anything about it. The only good Person there was the activities director [name removed]
Care Services
1
Staff
1
Meals & Dining
1
Activities
5
Value for Cost
1
Response from Benchmark Senior Living at Billerica Crossings
April 17, 2023
We are sorry you did not have a positive experience at our community. We take feedback very seriously and have forwarded this to leadership.
K M - Toured community
Assisted Living
March 24, 2023
4.0
Verified Review
My Tour Experience at Benchmark Senior Living at Billerica Crossings
[name removed] was a nice community, in fact they were most likely our second choice. However, we preferred another community a bit more and decided to go in that direction.
anonymous - Family/friend
Assisted Living
November 15, 2022
5.0
Verified Review
A good facility
In general it was a positive experience. We had my loved one here for a respite stay, not a long-term stay. I would recommend Benchmark at Billerica Crossings to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Yvonne P - Family/friend
Assisted Living
November 14, 2022
5.0
Verified Review
Wonderful Community
I would highly recommend this community for others loved ones. The staff all around have been helpful, caring and wonderful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
May 13, 2022
5.0
Verified Review
our families experience
Mom is happy at Benchmark Senior Living community
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Anonymous - Family/friend
Assisted Living
March 10, 2022
5.0
Verified Review
Would Recommend
Love it, no hesitation having someone go there. They seem to be very happy.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 2, 2022
4.0
Verified Review
So Far So Good
Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one. Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Toured community
Memory Care
February 7, 2018
4.0
Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 12, 2017
4.0
Verified Review
Nice Amenities!!
I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with lots of great amenities for the residents throughout the building. It was just not the right location for us in the end decision.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 11, 2017
4.0
Verified Review
Love One In Good Hands In this Community
This was a big transition for my brother, and his move to this community. However I do feel he is safe, and in good hand. The staff is wonderful , and they really try their best to understand him, and his needs. They go out of their way to make sure he is well cared for. The community is well-kept, everything looks great when I visit. They provide nice meals, and have activities available for him whenever his ready to participate. I'am satisfied with everything they have done for us, and I would highly recommend it.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
August 3, 2017
5.0
Verified Review
Pleased With My Fathers Move To This Community
This is a lovely community, and my father is doing well with his move to this community. I do feel he is safe, and in good hands. The staff at this community is great. They are very attentive too my father, and his needs. Very patient when dealing with him, and his needs. Also open, supportive of any suggestions, and concerns the family may have. When I go to visit the community is well-kept, and his room is clean. They provide nice meals, and good activities for the residents. Everything is working out well for us in this community, and it is a facility I would recommend to my friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
May 9, 2017
5.0
Verified Review
Fantastic facility!
Though we had some initial issues as far as my loved one's room, these were straightened out quickly and we have found that this facility is fantastic! There have been plenty of opportunities for my loved one to participate in activities, and she gets plenty of delicious food to eat, as well as plenty of time in the dining hall to socialize! Overall, this is a great facility!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
My Mother's Daughter - Family/friend
Memory Care
February 21, 2017
4.5
Verified Review
Billerica Crossings is just right
It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX. Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
3.5
anonymous - Toured community
Memory Care
November 15, 2016
4.0
Verified Review
Not A Friendly Layout!
The Benchmark Senior Living was just not what we were looking for. The place wasn't as nice as other places,it was more expensive, and it didn't appear to be clean. The rooms that they showed us had a musty smell to them. The place is an older building. There didn't appear to be much staff, but the ones I did meet seemed nice.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 11, 2016
4.0
Verified Review
Friendly Community!!
The Benchmark Senior Living at Billerica Crossings is a nice community. It is a bit older but still kept up well. The memory care unit is in the downstairs part of the building which I did not like. Also, the location was far from my loved one's friends and family, but overall a nice community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
September 11, 2016
5.0
Heather's investment in the residents was infectious. The challenge with intake for my father will be his "entourage" of eight adult children spread around two coasts. Heather took the time to get all of it and repeated it back without looking at her notes. I was impressed with the atmosphere, facilities and cost structure.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Fran - Family/friend
Memory Care
July 2, 2016
5.0
Verified Review
Best we saw
Excellent place.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
3.5
Viewing 1-20 out of 36 reviews

Neighborhoods
around Benchmark Senior Living at Billerica Crossings

See what the neighborhood has to offer and what’s nearby:
Benchmark Senior Living at Billerica Crossings in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Benchmark Senior Living at Billerica Crossings

Benchmark Senior Living at Billerica Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Benchmark Senior Living at Billerica Crossings 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (978) 667-0898 to reach a resident at Benchmark Senior Living at Billerica Crossings.

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Review score
44 reviews
9.9
Review score
44 reviews
5 star
71%
4 star
25%
3 star
2%
2 star
0%
1 star
2%
Studio, 1bd, 2bd
Atria Longmeadow Place is a welcoming senior community nestled in a wooded area of Burlington, Massachusetts. The community is adjacent to town conservation land and located directly across the street from the world-renowned Lahey Clinic. Residents at Atria Longmeadow Place enjoy the best of both...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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