Benchmark Senior Living at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

About the community

Billerica Crossings, located in the Historical District of the Merrimack Valley, is the only Assisted Living community in town. Our commitment to independence, personalized care, and companionship helps Seniors live an active and dignified lifestyle in a residential setting. Recent winner of the Reader's Choice Award, Billerica Crossings is conveniently located in close proximity to the Senior Center, library, and shopping centers.

If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.

The Assisted Living lifestyle at Billerica Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.

Senior Living Options Offered

Assisted living
Memory care

Pricing at Benchmark Senior Living at Billerica Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Health Care Services

Memory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
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(866) 819-9754

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit


Dogs allowed
Cats allowed

Common areas

Private bath
Outdoor common areas
Indoor common areas
Beauty salon

Recreational areas

Arts and crafts center
Billiards lounge
Piano or organ
Raised garden beds


Laundry service / drycleaning

Memory care services

Secured community
Memory care only community
Enclosed courtyard
Indoor walking paths

Languages spoken


Primary language spoken by staff



Devotional activities on-site
Devotional activities offsite
Art classes
Educational speakers / life long learning

Reviews of Benchmark Senior Living at Billerica Crossings


(26 reviews)

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Value for cost



Verified Review
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1-10 of 26 reviews

February 7, 2018
Anonymous - Toured community

Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.

September 12, 2017
Anonymous - Toured community
Verified Review
Nice Amenities!!

I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with lots of great amenities for the residents throughout the building. It was just not the right location for us in the end decision.

August 11, 2017
Anonymous - Loved one of resident/client
Verified Review
Love One In Good Hands In this Community

This was a big transition for my brother, and his move to this community. However I do feel he is safe, and in good hand. The staff is wonderful , and they really try their best to understand him, and his needs. They go out of their way to make sure he is well cared for. The community is well-kept, everything looks great when I visit. They provide nice meals, and have activities available for him whenever his ready to participate. I'am satisfied with everything they have done for us, and I would highly recommend it.

August 3, 2017
Anonymous - Loved one of resident/client
Verified Review
Pleased With My Fathers Move To This Community

This is a lovely community, and my father is doing well with his move to this community. I do feel he is safe, and in good hands. The staff at this community is great. They are very attentive too my father, and his needs. Very patient when dealing with him, and his needs. Also open, supportive of any suggestions, and concerns the family may have. When I go to visit the community is well-kept, and his room is clean. They provide nice meals, and good activities for the residents. Everything is working out well for us in this community, and it is a facility I would recommend to my friends.

May 9, 2017
Anonymous - Loved one of resident/client
Verified Review
Fantastic facility!

Though we had some initial issues as far as my loved one's room, these were straightened out quickly and we have found that this facility is fantastic! There have been plenty of opportunities for my loved one to participate in activities, and she gets plenty of delicious food to eat, as well as plenty of time in the dining hall to socialize! Overall, this is a great facility!

February 21, 2017
My Mother's Daughter - Loved one of resident/client
Verified Review
Billerica Crossings is just right

It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX. Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.

November 15, 2016
Anonymous - Toured community
Verified Review
Not A Friendly Layout!

The Benchmark Senior Living was just not what we were looking for. The place wasn't as nice as other places,it was more expensive, and it didn't appear to be clean. The rooms that they showed us had a musty smell to them. The place is an older building. There didn't appear to be much staff, but the ones I did meet seemed nice.

November 11, 2016
Anonymous - Toured community
Verified Review
Friendly Community!!

The Benchmark Senior Living at Billerica Crossings is a nice community. It is a bit older but still kept up well. The memory care unit is in the downstairs part of the building which I did not like. Also, the location was far from my loved one's friends and family, but overall a nice community.

September 11, 2016
Anonymous - Toured community

Heather's investment in the residents was infectious. The challenge with intake for my father will be his "entourage" of eight adult children spread around two coasts. Heather took the time to get all of it and repeated it back without looking at her notes. I was impressed with the atmosphere, facilities and cost structure.

July 2, 2016
Fran - Loved one of resident/client
Verified Review
Best we saw

Excellent place.

Frequently Asked Questions

Benchmark Senior Living at Billerica Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.

Benchmark Senior Living at Billerica Crossings has received an average review rating of 4.4 based on 26 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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