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Benchmark Senior Living at Billerica Crossings

20 Charnstaffe Lane, Billerica, MA 01821

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Benchmark Senior Living at Billerica Crossings community exterior
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3 Floor plans
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street view of Benchmark Senior Living at Billerica Crossings
Anonymous - Loved one of resident/client
4.0
So Far So Good

Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one. Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.... Read more

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About the facility Benchmark Senior Living at Billerica Crossings

Billerica Crossings, located in the Historical District of the Merrimack Valley, is the only Assisted Living community in town. Our commitment to independence, personalized care, and companionship helps Seniors live an active and dignified lifestyle in a residential setting. Recent winner of the Reader's Choice Award, Billerica Crossings is conveniently located in close proximity to the Senior Center, library, and shopping centers.


If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.

The Assisted Living lifestyle at Billerica Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.


Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Benchmark Senior Living at Billerica Crossings is a community within Benchmark Senior Living properties. See all Benchmark Senior Living communities.

Pricing for Benchmark Senior Living at Billerica Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Benchmark Senior Living at Billerica Crossings

Health Care Services

Memory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Memory Care Only Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

Filipino
French
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Educational Speakers / Life Long Learning

Reviews for Benchmark Senior Living at Billerica Crossings

4.5

(29 reviews)

Write a Review

Cleanliness

4.6

Care services

4.5

Staff

5.0

Meals & dining

5.0

Activities

4.4

Value for cost

4.4

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1-20 of 29 reviews
5.0
May 13, 2022
anonymous - Loved one of resident/client
Verified Review
our families experience

Mom is happy at Benchmark Senior Living community


5.0
March 10, 2022
Anonymous - Loved one of resident/client
Verified Review
Would Recommend

Love it, no hesitation having someone go there. They seem to be very happy.


4.0
March 2, 2022
Anonymous - Loved one of resident/client
Verified Review
So Far So Good

Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one. Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.


4.0
February 7, 2018
anonymous - Toured community

Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.


4.0
September 12, 2017
anonymous - Toured community
Verified Review
Nice Amenities!!

I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with lots of great amenities for the residents throughout the building. It was just not the right location for us in the end decision.


4.0
August 11, 2017
anonymous - Loved one of resident/client
Verified Review
Love One In Good Hands In this Community

This was a big transition for my brother, and his move to this community. However I do feel he is safe, and in good hand. The staff is wonderful , and they really try their best to understand him, and his needs. They go out of their way to make sure he is well cared for. The community is well-kept, everything looks great when I visit. They provide nice meals, and have activities available for him whenever his ready to participate. I'am satisfied with everything they have done for us, and I would highly recommend it.


5.0
August 3, 2017
anonymous - Loved one of resident/client
Verified Review
Pleased With My Fathers Move To This Community

This is a lovely community, and my father is doing well with his move to this community. I do feel he is safe, and in good hands. The staff at this community is great. They are very attentive too my father, and his needs. Very patient when dealing with him, and his needs. Also open, supportive of any suggestions, and concerns the family may have. When I go to visit the community is well-kept, and his room is clean. They provide nice meals, and good activities for the residents. Everything is working out well for us in this community, and it is a facility I would recommend to my friends.


5.0
May 9, 2017
anonymous - Loved one of resident/client
Verified Review
Fantastic facility!

Though we had some initial issues as far as my loved one's room, these were straightened out quickly and we have found that this facility is fantastic! There have been plenty of opportunities for my loved one to participate in activities, and she gets plenty of delicious food to eat, as well as plenty of time in the dining hall to socialize! Overall, this is a great facility!


4.5
February 21, 2017
My Mother's Daughter - Loved one of resident/client
Verified Review
Billerica Crossings is just right

It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX. Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.


4.0
November 15, 2016
anonymous - Toured community
Verified Review
Not A Friendly Layout!

The Benchmark Senior Living was just not what we were looking for. The place wasn't as nice as other places,it was more expensive, and it didn't appear to be clean. The rooms that they showed us had a musty smell to them. The place is an older building. There didn't appear to be much staff, but the ones I did meet seemed nice.


4.0
November 11, 2016
anonymous - Toured community
Verified Review
Friendly Community!!

The Benchmark Senior Living at Billerica Crossings is a nice community. It is a bit older but still kept up well. The memory care unit is in the downstairs part of the building which I did not like. Also, the location was far from my loved one's friends and family, but overall a nice community.


5.0
September 11, 2016
anonymous - Toured community

Heather's investment in the residents was infectious. The challenge with intake for my father will be his "entourage" of eight adult children spread around two coasts. Heather took the time to get all of it and repeated it back without looking at her notes. I was impressed with the atmosphere, facilities and cost structure.


5.0
July 2, 2016
Fran - Loved one of resident/client
Verified Review
Best we saw

Excellent place.


4.0
May 30, 2016
anonymous - Loved one of resident/client

overall it is a very nice community. The only complaint I have is that some times an activity is on the schedule and it gets canceled last minute, or the evening movie starts earlier than it is on the schedule. My mother with early alzheimers relies on the schedule to get through the day as she doesn't know how to figure out what to do on her own. So if an activity gets canceled she sits there idol in her room or if the movie starts early she wont watch it because she feels like she hasn't seen it from the beginning. So it would be nice if the schedule remains the same.


5.0
May 19, 2016
anonymous - Loved one of resident/client
Verified Review
A great place!!

My parents are settling into Benchmark very well. The staff are very attentive to them and they are good at keeping us informed about their care. I have gotten up and down reviews of the food. They do not really participate in any of the activities offered. The community is well maintained. I did also want to thank A Place for Mom for all the help I received from them.


5.0
May 18, 2016
anonymous - Loved one of resident/client
Verified Review
One On One Care

Everything is going very well for my mother at this community. I looked at 10 different communities and this was the best one for her needs and ours. They are caring for her very well and seem to really adore her. They keep the community very clean. She is slowly trying some new activities. The staff is great, they give the residents one on one care. That was one of the reasons I liked this community, it is a smaller one. You really get the feeling of a hotel type setting here with detailed care so I highly recommend this community.


4.5
March 30, 2016
Ann Bonavita - Loved one of resident/client
Mom is now thriving!

Mom has only been at Benchmark for 1 month; however she is now thriving again. Benchmark was so welcoming and caretaking of not just Mom but our entire family. The genuine level of care and attention that each member of the staff shows is life affirming. It is difficult to judge value when our exposure to the assisted living community is so narrow; however, I can say that the costs were on the lower side of normal for the area. The costs when stacked against the life Mom has now versus living on her own in an apartment with her family visiting nights/weekends and services maxed through the elder services is priceless. I only wish we had done this a year ago.

Response from Benchmark Senior Living at Billerica Crossings

April 1, 2016

One of the many benefits of being a senior living community is the ability to create moments that wow our families. Thanks for your kind words! Please call [removed] if you ever need anything.


5.0
March 30, 2016
anonymous - Loved one of resident/client
Verified Review
Very helpful.

Benchmark was very helpful from day one, from touring to answering all of the questions. They do have a lot of activities and my Father does participate. He likes the food, and they do always have other options in case he doesn't want the meal that is being served.

Response from Benchmark Senior Living at Billerica Crossings

April 1, 2016

Thanks for the feedback! Your words mean everything to us. Please let us know if there is ever anything we can do for your and your father.


4.0
March 9, 2016
anonymous - Loved one of resident/client
Verified Review

My brother is at Benchmark and doing very well there. The place is pretty clean and he really enjoys the food. Since moving in he has made a few friends and signed up for a few activities. The staff at Benchmark are amazing. They are all very welcoming and make the place feel warm and homey. I am very happy with the place overall and would recommend.

Response from Benchmark Senior Living at Billerica Crossings

April 1, 2016

Thank you! We are thrilled your brother is doing so well!


3.5
October 27, 2015
Anonymous - Loved one of resident/client
It was much more expensive than what we were looking for.

My loved one was here for a while. It was okay, but we chose them in kind of a hurried situation. It was much more expensive than what we were looking for. She was going to complain about the same things no matter where she went so we moved to something more affordable for her.

Response from Benchmark Senior Living at Billerica Crossings

November 30, 2015

Thank you for your thoughts. Please let us know if there is ever anything we can do for you or your family.

Neighborhood around Benchmark Senior Living at Billerica Crossings

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Frequently Asked Questions about Benchmark Senior Living at Billerica Crossings

Benchmark Senior Living at Billerica Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.

Benchmark Senior Living at Billerica Crossings has received an average review rating of 4.5 based on 29 reviews. See all reviews.

Call (978) 667-0898 to reach a resident at Benchmark Senior Living at Billerica Crossings.

To reach a resident at Benchmark Senior Living at Billerica Crossings call: (978) 667-0898



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.