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I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.... Read more
Billerica Crossings, located in the Historical District of the Merrimack Valley, is the only Assisted Living community in town. Our commitment to independence, personalized care, and companionship helps Seniors live an active and dignified lifestyle in a residential setting. Recent winner of the Reader's Choice Award, Billerica Crossings is conveniently located in close proximity to the Senior Center, library, and shopping centers.
If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.
The Assisted Living lifestyle at Billerica Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.
Total monthly costs depend on room type, select services, and the level of care needed.
Lowers your rent by a dollar amount or percentage.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.
My father-in-law was there up until he went to hospital [date removed]. He passed away at the hospital [date removed]. The Facility is charging us for the the whole month of March and 5 days in April even though we had the place cleaned out in 1 week. [amount removed] for 1 month of a shared room and his roommate would smoke even though my father-in-law was on oxygen and no one did anything about it. The only good Person there was the activities director [name removed]
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Response from Benchmark Senior Living at Billerica Crossings
April 17, 2023We are sorry you did not have a positive experience at our community. We take feedback very seriously and have forwarded this to leadership.
[name removed] was a nice community, in fact they were most likely our second choice. However, we preferred another community a bit more and decided to go in that direction.
In general it was a positive experience. We had my loved one here for a respite stay, not a long-term stay. I would recommend Benchmark at Billerica Crossings to others.
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I would highly recommend this community for others loved ones. The staff all around have been helpful, caring and wonderful.
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Mom is happy at Benchmark Senior Living community
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Love it, no hesitation having someone go there. They seem to be very happy.
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Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one. Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.
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Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.
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I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with lots of great amenities for the residents throughout the building. It was just not the right location for us in the end decision.
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This was a big transition for my brother, and his move to this community. However I do feel he is safe, and in good hand. The staff is wonderful , and they really try their best to understand him, and his needs. They go out of their way to make sure he is well cared for. The community is well-kept, everything looks great when I visit. They provide nice meals, and have activities available for him whenever his ready to participate. I'am satisfied with everything they have done for us, and I would highly recommend it.
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This is a lovely community, and my father is doing well with his move to this community. I do feel he is safe, and in good hands. The staff at this community is great. They are very attentive too my father, and his needs. Very patient when dealing with him, and his needs. Also open, supportive of any suggestions, and concerns the family may have. When I go to visit the community is well-kept, and his room is clean. They provide nice meals, and good activities for the residents. Everything is working out well for us in this community, and it is a facility I would recommend to my friends.
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Though we had some initial issues as far as my loved one's room, these were straightened out quickly and we have found that this facility is fantastic! There have been plenty of opportunities for my loved one to participate in activities, and she gets plenty of delicious food to eat, as well as plenty of time in the dining hall to socialize! Overall, this is a great facility!
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It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX. Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.
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The Benchmark Senior Living was just not what we were looking for. The place wasn't as nice as other places,it was more expensive, and it didn't appear to be clean. The rooms that they showed us had a musty smell to them. The place is an older building. There didn't appear to be much staff, but the ones I did meet seemed nice.
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The Benchmark Senior Living at Billerica Crossings is a nice community. It is a bit older but still kept up well. The memory care unit is in the downstairs part of the building which I did not like. Also, the location was far from my loved one's friends and family, but overall a nice community.
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Heather's investment in the residents was infectious. The challenge with intake for my father will be his "entourage" of eight adult children spread around two coasts. Heather took the time to get all of it and repeated it back without looking at her notes. I was impressed with the atmosphere, facilities and cost structure.
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Excellent place.
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overall it is a very nice community. The only complaint I have is that some times an activity is on the schedule and it gets canceled last minute, or the evening movie starts earlier than it is on the schedule. My mother with early alzheimers relies on the schedule to get through the day as she doesn't know how to figure out what to do on her own. So if an activity gets canceled she sits there idol in her room or if the movie starts early she wont watch it because she feels like she hasn't seen it from the beginning. So it would be nice if the schedule remains the same.
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My parents are settling into Benchmark very well. The staff are very attentive to them and they are good at keeping us informed about their care. I have gotten up and down reviews of the food. They do not really participate in any of the activities offered. The community is well maintained. I did also want to thank A Place for Mom for all the help I received from them.
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See what the neighborhood has to offer and what’s nearby:
Benchmark Senior Living at Billerica Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.
Benchmark Senior Living at Billerica Crossings has received an average review rating of 4.4 based on 34 reviews. See all reviews.
Call (978) 667-0898 to reach a resident at Benchmark Senior Living at Billerica Crossings.
To reach a resident at Benchmark Senior Living at Billerica Crossings call: (978) 667-0898
4.5
(10 reviews)Studio, 1bd, 2bd, Semi-Private
One of our newest communities, Brightview Concord River is located in Billerica, Massachusetts. This beautiful new Brightview community brings together Assisted Living residences, personalized service and our award-winning Wellspring Village for Alzheimer's Care. This is Assisted Living and...
4.5
(9 reviews)Studio, 1bd, 2bd, Semi-Private
Windsor Place offers independent,assisted and Alzheimer's/memory care. You've mastered the art of living well, and it shows. At Windsor Place Assisted living, you can retire that way, too. No matter what you are looking for in an assisted living residence, you'll find the best of it all at...
Studio, 1bd, 2bd, Semi-Private
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being...
4.0
(24 reviews)Studio, 1bd, 2bd, Semi-Private
Welcome to a new way of life at Bayberry at Emerald Court. Nestled in a quiet residential neighborhood in Tewksbury, MA, Bayberry is an assisted living community ideally located just minutes from major shopping, entertainment and medical centers with easy access to I-93 and I-495. Bayberry offers...
4.3
(14 reviews)Studio, 1bd, 2bd, Semi-Private
Benchmark Senior Living at Robbins Brook in Acton, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation to and...
3.7
(22 reviews)Studio, 1bd
The Blaire House of Tewksbury is a 131-bed skilled nursing center. We are family owned and operated by the Essex Group Management Corp, servicing the health care needs of seniors for over 50 years. We specialize in Short and Long Term care, Rehab, Sub-acute care, and Alzheimer's Specialty care....
4.1
(29 reviews)Studio, 1bd
Home Sweet HomeLocated in the beautiful town of North Chelmsford, Massachusetts, our assisted living and memory care community is a place where you can thrive. Enjoy a full and active life knowing our care team is available 24 hours a day, seven days a week to help you with anything you need. You...
3.9
(9 reviews)Studio, 1bd, 2bd, Semi-Private
Located in the heart of all that's buzzing in Burlington is Stonebridge—the newest, most innovative senior living community in the area. Stonebridge at Burlington offers all the benefits and amenities of community living— dining, housekeeping, transportation, maintenance... and fun....
4.6
(46 reviews)Studio, 1bd, 2bd, Semi-Private
Sunrise of Burlington is nestled right in the heart of this great town. Our attractively designed apartments overlook suburban neighborhoods, forests and a town baseball field. Enjoy watching baseball and lacrosse practices in your own backyard! If you are a proud Burlington resident you will be...
4.4
(29 reviews)Studio, 1bd, 2bd
Atria Longmeadow Place is a welcoming senior community nestled in a wooded area of Burlington, Massachusetts. The community is adjacent to town conservation land and located directly across the street from the world-renowned Lahey Clinic. Residents at Atria Longmeadow Place enjoy the best of both...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.