Belmont Village RPV

we were impressed by the joyful atmosphere. The staff is friendly and efficient. The community is very nice. I would recommend this community to others. I fell this community is one of the best in the area. The community is very secure also

They are understaffed. The food is very poor and the service of food is very poor. It all depend on the kind of service that you need. If you have a normal intellect, I would not chose this place because most everyone has some form of dementia, so it makes for poor conversation and company.

The staff at Belmont Village is very friendly. The community is more expensive than other communities in the area, however the amenities and the location make up for the price. They also offer activities on and off-site. The meals on-site were very good, however the food service was a little slow.

Beautiful facility. Nice for residents who want activities and are social. Great dining room with menus, restaurant feel. Very expensive.

We were very impressed with the facility, a lot of light and spaces for activities. The rooms were very nice and offered more space than others we have visited. The employees were very helpful and open. We were impressed with the choice of activities.

Beautiful facility - people friendly - pt - extra care available

The community was very beautiful extremely clean well maintained we were very impressed. The staff was really kind and you could tell they cared about the residents in talking with the staff. However, as you walked around we didn't see any residents out and about doing any sort of activities or visiting with any family or friends. Being so quiet almost reminds me of being in a hospital ward during quite a time.

This facility has been wonderful! The staff seem to be taking care of my loved one quite well. They have nice, nutritious options for meals, and my loved one enjoys the enriching activities that they have to offer! I am quite impressed with this facility!

We are very pleased with how things have turned out with Belmont Village! It's very expensive, but the place really is top of the line. It's a beautiful facility, and the staff is friendly and professional. I've really been impressed by the variety of activities, and the sense of community the place has. Both of my parents have found something they enjoy!

My 95-yr-old aunt suffers from Alzheimer's but is mobile, using a cane. She was living in a different assisted living facility (NOT Belmont Village) and suddenly was struggling to get up out of a chair and to walk. The staff largely ignored these changes and failed to notify us (her family) of the change in her health status. It became clear that she needed to be moved to a memory care facility. We toured several in the South Bay, Pasadena, Glendora, and West Covina areas and Belmont Village in Rancho Palos Verdes was our top choice for many reasons, such as having an on-site registered nurse 24/7 just for the memory care unit. From the start, the staff were very professional, knowledgeable, responsive, and warm. The facility and amenities are beautiful, well-maintained, and spotless. The training and continuing education of the staff (from community relations to the staff assistants) is extensive and current. The quality of programming is top notch. When we expressed concerns about the cost perhaps being beyond my aunt's budget, Therese contacted us and said they would work with us to make it affordable for my aunt (and they did). My aunt moved in a month ago and thanks to the dedicated BV team, has adjusted very well. Typical of how BV goes above and beyond, my aunt moved in on a Sunday. [Removed], the nurse manager, voluntarily came in on her day off to make sure my aunt's first day at BV went well! [Removed] also texts and sends photos each week keeping us updated on my aunt's health and activities. Unlike at her former facility, she now participates in program activities, allows the staff to help her with tasks such as showering, and is receiving superior medical/nursing care. She is back to walking with a cane for short distances and is scheduled to begin physical therapy to strengthen her legs (and BV has a great gym/PT room).

My mother is settling well into this community. I know she is safe and in good hands at this community. They have a lovely staff, they are friendly and very helpful. There are plenty of activities available for the residents. I've some of the meals, and the food is good. The community looks nice, they do a good job with the cleanliness of the community. Overall they are providing her with good care. I would recommend this community, it has worked out very well for us.

I had nice tour of this community. Everybody was very nice and cheerful. The community looked nice from what I saw. The staff was helpful and very kind. This is a cheerful place. They do a good job caring for their residents. It was a nice tour, I enjoyed it.

IT IS A GREAT PLACE WITH LOTS OF ACTIVITIES AND FRIENDLY FACES!

This is a beautiful community. They take great care to our patients. All the staff are very knowledgeable and super friendly.

The staff here is kind and caring and they made the transition as smooth as possible, as this was a big adjustment. The facility is clean and well maintained and the activities seem appropriate for the residents here. So far, a good experience.

Belmont does many things VERY well. The activities for the Memory Care residents are excellent and appropriate for the level of the resident. The food and dining staff are excellent as is the cleanliness and overall appearance of the facility. It's beautiful. The Care Services are disappointing. We were told the ratio of caregivers to residents was 12:1. Once in the facility, the ratio is 25:1. This is not enough to care for residents with dementia. They recommend hiring their Private Caregivers for one-on-one assistance. These 'Private Pals' are adequate but not what I'd expect from a facility at this price point. Caregivers/Private Pals routinely work double shifts. Communication needs improvement. Both the communication between caregivers on different shifts and communication with the family. This is probably an exceptional place for Assisted Living. For Memory Care (Alzheimers, Dementia, etc.) emphasis needs to be placed on the personal care they give the residents...and this is simply adequate.

All around level of care is better than "very low." It is satisfactory (3) I expected it to be excellent (4.5-5) based on advisors recommendation. Meds are filled properly. No issue there. I do think nurses and care givers need to be better managed. Also think not enough nurses to handle needs of all patients on a timely basis.

I really love this place for my dad its a unique place. My father is suffering from dementia and other facility keep them separate from other people but this place doesnt and it is great. He is getting the care he needs and also has his own independence. He can go out and walk or go swimming he has that freedom and he loves it.

They did a great job helping the family understand what the options are, what all is included, how things work, etc. They turn'ed themselves inside out to accommodate us and our timeline to get things set up. One thing I would say though is that once mom got in there, she did not have any sort of orientation to get her introduced and go through what all to expect. Where things are, how the billing cycle works, meal schedule, etc. Other than that it has been a great experience and we would highly recommend Belmont Village RPV.

It’s pretty expensive, I will say. They are absolutely first class. The food is very, very good. They were able to take my mom for just thirty days. Most place won’t do that or will charge you an arm and a leg for it. They charged us just normal rates for the respite care.