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The staff is very caring and supportive of the residents as well as family members. I would say that the family members do need to be proactive though! The main reason we chose this facility came down to the price. I was surprised that Merrill gardens was actually about $[removed]/month less than the closest comparable facility. I would absolutely recommend this community to others looking for memory care.... Read more
Merrill Gardens at Rolling Hill Estates is a modern community with traditional elements offering a luxuriously comfortable environment for residents. The community is naturally well-lit and filled with activities for you to enjoy. With the freedom to plan your days, you can choose to stay as relaxed or as busy as you’d like. Here, you can enjoy resort-style amenities and personalized services at your leisure. Currently, the community accommodates independent living, assisted living, and memory care lifestyles.
Near the community, residents have a variety of options for places to go. Visit the Vista Del Norte Reserve to hike the scenic trail, enjoy breakfast at the local cafe, check out books at the nearby library, grab groceries at the local grocery store, visit local churches, or stroll the nearby retail stores. And, within a 15 minute drive, you can relax at the beach or hit the putting greens! With so much around, you can always stay active and engaged.
At Merrill Gardens at Rolling Hills Estates, independent living doesn’t mean more chores. The 24-hour staff takes care of housekeeping, home maintenance, and cooking, so that residents can dedicate their time to favorite pastimes....
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
13 reviewsOut of 10
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A Place for Mom has scored Merrill Gardens at Rolling Hills Estates with 8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Merrill Gardens at Rolling Hills Estates has 13 reviews with an average "overall experience" of 3.6 out of 5.
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The staff is very caring and supportive of the residents as well as family members. I would say that the family members do need to be proactive though! The main reason we chose this facility came down to the price. I was surprised that Merrill gardens was actually about $[removed]/month less than the closest comparable facility. I would absolutely recommend this community to others looking for memory care.
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Response from Merrill Gardens at Rolling Hills Estates
July 31, 2023Hi Jennifer, thank you for taking the time to leave us a review! We appreciate your feedback. Please don't hesitate to reach out if you ever need anything.
When it comes to the value for cost they charge [fee removed] . Month to park in their garage, which is unacceptable. They increased rent 10% which means I will probably need to move next year. No mercy. Based on my experience, especially based on the quality of food and unreasonable fees, I would not recommend Merrill Gardens. However, if you are wealthy, you will be able to buy your groceries or eat out, and unreasonable fees will be affordable for you. The best thing is that MG is located next to a beautiful library, hair salons, and good stores
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Response from Merrill Gardens at Rolling Hills Estates
July 17, 2023Thank you for taking the time to leave us a review. We are deeply sorry to hear that you would not recommend our community. We appreciate your feedback and if you would like to speak about your experience further, please email davidt@merrillgardens.com with your preferred contact information and we'll reach out to you.
We toured Merrill Gardens at Rolling Hills Estates when searching for a Memory Care facility for our loved one. The tour the the facility were very nice. However, they did not have as many amenities as the other facility that we were considering. The atmosphere, cleanliness, and friendliness were all great.
Response from Merrill Gardens at Rolling Hills Estates
June 1, 2023Thank you for taking the time to leave us a review! We appreciate your tour feedback and have made sure to share it with our community team. Please don't hesitate to reach out if you ever need anything.
We picked this community, because of the location. It's a beautiful facility. Care staff has been more consistent however they are still learning how to run a memory care residence.
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Response from Merrill Gardens at Rolling Hills Estates
May 31, 2023Thank you for taking the time to leave us a review! We appreciate your feedback and have shared it with our community team. Please don't hesitate to reach out if you ever need anything.
Merrill Gardens Rolling Hills is a hidden gem. The facility is pristine and conveniently located in the South Bay Area. The staff is superb and is genuinely concerned about the well being of the residents. [name removed] was outstanding and made the whole process as stress less as possible. Mom is in great hands.
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Response from Merrill Gardens at Rolling Hills Estates
February 24, 2023Hi Michael, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.
This facility is brand new and it's beautiful, but the workers are lacking in skill. The administration is running the place poorly.
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Response from Merrill Gardens at Rolling Hills Estates
August 23, 2022Hi there, thank you for taking the time to leave us this review. We would love to hear more about your experience. Please reach out to our Vice President of Operations at jeris@merrillgardens.com to discuss this further.
Just like many other places right now they are experience some staffing issues, but the staff that is there is outstanding. They truly are doing their best to give great quality service to the residents and family. Those who work in the dining hall especially go the extra mile which offsets some of the related staffing issues. The new director [name removed] has been so helpful, our loved one really likes her. Overall we are very pleased with the friendliness of the staff. They have great activities, our loved one is very impressed with the things they have during the holidays and all the movies they show. We think the value for the money is really good and we wish we could live in an environment like this
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Response from Merrill Gardens at Rolling Hills Estates
June 14, 2022Hi Teddy, we are so happy to hear that your loved one has loved the staff, activities, and value at Merrill Gardens thus far! Thank you for taking the time to leave us this review.
This was a good community. It wasn't the right location for my loved one.
Response from Merrill Gardens at Rolling Hills Estates
June 2, 2022Thank you for taking the time to leave us this review. We wish you the best of luck in your search for the right community for your loved one.
We were able to have an in person tour with Merrill Gardens it was nice but the memory care area was pretty small and just did not seem to offer everything we were looking for.
Response from Merrill Gardens at Rolling Hills Estates
May 19, 2022Hi there, thank you for taking the time to leave this review. We always appreciate feedback!
Huge staff turnover. The place is beautiful and brand new. They need an Ambassador program. They don't seem to welcome new people like they should. My loved one loves her apartment.
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Merrill Gardens at Rolling Hills gets 5 out of 5 stars. The facility is impeccable. It seems expensive, but for what you get I don't think you can beat it. It was neck and neck between this facility and the one that we ended up choosing, but it just came down to the location. My mother in law may have to go into assisted living soon and this will be where she goes because it is closer to her. It is just amazing.
Our loved one has not moved in yet, but the staff we have spoke with have been great. On our tour we were able to see the entire facility and it is immaculate. We saw some activities going on, we saw the movie theater, exercise rooms and the dining area. We also go to eat there and everything was good. The community also sends out notices to the families if any residents or staff members test positive for covid. They are been very cautious, and to enter the community you have to prove if you have passed a negative covid test, and still get your temperature checked.
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I would tell others that there is a disconnect between the general manager who wants to sell and keep people there versus the person in charge of determining care levels for individuals and that causes an issue.
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Response from Merrill Gardens at Rolling Hills Estates
September 21, 2021Thank you for reaching out regarding these concerns. We take these issues very seriously and would like to speak to you about your experience. Please email us at jeris@merrillgardens.com with your preferred contact information and we’ll reach out to you.
See what the neighborhood has to offer and what’s nearby:
Merrill Gardens at Rolling Hills Estates offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Merrill Gardens at Rolling Hills Estates 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (310) 750-9877 to reach a resident at Merrill Gardens at Rolling Hills Estates.
To reach a resident at Merrill Gardens at Rolling Hills Estates call: (310) 750-9877
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.