Bayside Terrace

[name removed] was very knowledgeable with all the Community options as well as the memory care. This Senior Living Option had the best accommodation option with a large 600 sq ft 1 bedroom with 2 large closets. Features we were looking for is off sit trips to shopping and meal service with maid service. Nice facility recreation areas too.

From what we have seen the community is clean, and the care services have been awesome. We have not been there for the meal service ourselves, and sometimes due to our loved ones health we don't get feedback or if we do it is hard to understand, but we do know he is being fed well because he is not loosing weight. They also do a pretty good about keeping us in constant contact, and updating us.

Our family had a virtual tour experience at first then we were able to physically tour the community. Bayside Terrace appeared to look like it used to be an old hotel which they renovated. The amenities were just not there because of the existing space and use of it. The common areas were veyr limited in space compared to other properties we toured.

The community is understaffed and they have had issues with food preparation and they have had weekends where there was no kitchen staff. There have been times I couldn't find staff members at times. They have made promises that they have not kept and it's very frustrating. I would not recommend this community in the current state it's in.

We chose Bayside Terrace because the price was right, it was very clean and looked well run, and all of the reviews it got were good. It is definitely a quality place. I think that the staff do a great job and are they are very attentive to my mom and always call us whenever needed which is great since I live out of town. My mom shares a room with someone, and I think it is fine for what she needs. I would highly recommend to others who are looking.

The staff is super accommodating and very friendly and the community is beautiful. I would definitely recommend this community to others and I would love to live here

I have had a negative experience with the management. The room sizes are fine and my mother seems to be happy with her meals. I would not recommend this facility to others

I would want others to know that my loved ones wallet was cleaned out the first night that she was here. They are pretty spotty about providing weekly cleaning and laundry services, but there are certainly some members of the staff that go out of their way for my loved one. I would recommend because of the affordability.

My only real issue so far is that there is a lot of turn over. This makes communication tough because we don't know who is always in charge. They often don't know who my grandmother is or what care she needs due to the turnover and phone calls are not returned in a timely manner The building is nice and the rooms are average size and it was clean.

There has been no cases of COVID at Bayside Terrace, they are doing a very good job of keeping us safe. It felt like home to me when I walk through the doors and it still does. I like the people here a lot and we now have a very thorough director, we are very lucky to have her. I am also very impressed with my apartment quality and size. I am very happy with where I am.

They are very affordable for the services they provide. The staff is nice and friendly. The food is good. Room sizes are decent. Not much outdoor space. Price was a big factor for us. We have had a positive experience at Bayside Terrace.

We selected Bay Side terrace because we were assured my sister would have 24/7 care due to high risk of falling . She had 3 consecutive falls, the LAST one caused a fractured wrist and she was close to a facial reconstruct surgery. We moved her to a different facility. We feel she was been neglected.

If you,or a love one, are thinking about placement here, rethink your options. This place is "the pits". Reasons: 1. The small elevator, to accommodate over 150 residents, is out of service for a week. If you can, you must take the steps. 2. Never see anybody cleaning. 3. The have one (quasi) maintenance man. 4. The corridor rugs are stained and never vacuumed. 5. The food is terrible. 6. No activities-unless you like bingo 7. Roaches in room 8. Not worth half the outrageous cost of $2100.00/month.

There was roaches everywhere kitchen, halls, bedroom. The aids would be outside smoking or in the med room with door closed singing and listening to headphones at night. They gave my sister a call necklace that was not programmed into their system. She fell and laid on the floor for 2 hours until an outside CNA came to visit and found her on the floor. The floors are vinyl and very slippery. It took over 3 weeks for support bars to be place in the bathroom for her to use. The bathroom sink cabinets are square corners and she tore her skin numerous times. She fell 4 times while she was there. After being there for 3 months, of which 6 weeks were in rehab for the falls, I moved her out and will never recommend this facility to anyone!

Not enough staff to handle all the problems in a swift manner.

My Mom was in this place for 8 months this place has an infestation of bed bugs and if you love your loved one stay as far from this place as you can. They don't have enough things for them to do and the food is terrible. The Director woll not even eat the food which says alot. There are much better places out there. Stay away from this place if you know what is good for you.

Do not move your loved one here unless you don't mind bed bugs. This place is infested with them and when they treat for them they are back in 4 months. My Mom has only been here since [date removed] and we have dealt with bed bugs twice now. Bought new furniture after first time and now have them again. It has been over a week and they have 't moved her or treated for them. Stay away if you know what is good for you.

First of all the price was what drew me to move to Bayside Terrace. I have found the food service to be only tolerable. The tables are not as clean as they could be. I always bring wet wipes to dining room with me and I wash down my place. The service is good sometimes but most times it is not. Last dinner service I arrived at a table and it had not yet been cleaned off from the person before me. The server took my order and then delivered my meal before cleaning away the dirty dishes. Many times they will completely forget to bring silverware until our plate has set there and the food has gotten cold. I do have a nice clean room and hope to get VA benefits soon so that I can afford a little better.

Nice p!ace, mom loved having her car be able to live with her. She no longer is there, though. She passed away in aug.

was interested in living there but on two occasions the first being after a tour discussed possibly getting single room, discussed with marketer was told by her would talk to her partner good with numbers early the next week and get back to me never did even after several times calling to speak with her never called back. also when i finally got hold of her told me had to be put on waiting list due too not enough paid patients fine, then asked when how long she told me to call on Friday after ten am did so but she was " on a call" so left number to have her call back to see how long and surprise never did here it is three weeks later no return pissed ! finally about calling back and to call back her words not mine. [name removed]