The Goldton at St. Petersburg

Very good experience overall. Bathroom tiles cracked but they were happy to fix. We picked this community because of th location, amenities & overall costs.

The Goldton at St. Petersburg is 5* during the day. However, there is almost NO care after hours. Very disappointing after a great tour and meeting people. We moved Mother in on a Friday afternoon and barely saw a soul until Monday morning. Other facilities with that many residents and that quality of care have managers on call, maintenance on call, CNAs 24/7, activities on weekends, etc. I'm glad we met the people, but we had to take Mom to where there is more consistent staffing. With that caveat, I WOULD recommend the Goldton at St. Petersburg. The food, the Activity person, and the atmosphere is great... Mon-Fri 9-4.

They listen and get things done, they offer family events that are very nice, space is nice and roomy, food looks good and they supply rides for appointments Based on the experience we have had so far, we would absolutely recommend The Goldton at St. Petersburg to other families.

I wasn't crazy about the Goldton. Something seemed a little off. Their perception of a courtyard was to go out the door and "make it your own". Nothing there but dirt and stones. Not inviting at all.

Expensive, but very clean. They say they are one of the few facilities in the area licensed to do catheter care, but my dad received no catheter care - it seems like no one knew what to do. Friendly and down-to-Earth staff, though very hands-off unless specifically asked for help.

They heard us when we talked to them about the challenges we experienced at a previous facility. And they knew how how to care for our loved one. We were even able to take a vacation knowing that he was safe while we were gone. This is a one level facility, so it's super easy to get around. It's clean and always smells lemony-citrusy. Everyone is on a regimented schedule - the patients are brought out of their rooms to get them engaged and around other people. It's a little bit of a smaller community, which I like. Our loved one is in Memory Care, but in assisted living, each resident room has two doors - the standard door off the hallway, and an additional door that goes out into a secure courtyard, where you can keep a chair and sit outside. Memory Care doesn't have that feature, but there's a covered deck where they bring the Memory Care residents out for fresh air. Our loved one seems to enjoy that. They're currently looking to hire an activities director on the Memory Care side, but in the meantime, they're including everyone in activities on the Assisted Living side and making sure the Memory Care residents are still engaged.

What we really like about the community is the size - it is not to small, not to large and it is all on one floor which makes it easily accessible for the residents. The staff is friendly but they could have quicker response times. The grounds around the community could be improved as well - they have a fountain in the back and a butterfly garden that are not functional right now.

The food there is horrible and by that I'm not talking about the taste of food at all but more so the fact that when you are feeding people who have Alzheimer's and dementia you cannot serve them highly sugared deserts and drinks. This practice is 100% contrary to all the medical information knowing about what exacerbates their conditions. Why is this happening? Additionally I am not receiving any type of consistent information as to what's going on with my parents while they are there. Fortunately I am able to go there at least twice a week to check on my mom. There seems to be no consistent reporting taking place about the daily care being afforded to each resident. I have made numerous phone calls that are never returned.

The Goldton was very similar to another place we looked at. The tour was good. The person who led the tour was very professional and knowledgeable. For my loved one in a wheelchair, the facility wasn't quite the right fit. But I thought it was a good place.

I toured this community and it was ok.

The community is interactive. There is a beautiful area outdoors for the residents to socialize with other residents. This is a wonderful place for your loved ones. My loved one enjoys the food provided by the community. There are three meals a day served to the residents, and there are choices to choose from. Some of the activities available include: happy hour, bingo, puzzles, music, and more for the residents to participate in.

This looked like it was going to be the best place for my wife for the time being. It was a good experience.

This was an okay community, I didn't get to see any residents during the tour.

I went to a meeting from when the company changed over and there were a lot of complaints but they were not valid complaints. My loved one has been here for two years and she does not have bruises and she is being treated right. The people here are nice and that is really important. The prices are reasonable and we like it for our loved one. They have basic good food just like you would make at home and it is good.

Things started out well. They've had a lot of nice people there. We were pretty much sold on it right away. Their marketing person was terrific, as well as the people at the front desk. We were pleased when my loved one first moved in. The meals were good, and now they're not as good, so I don't know if they lost their cook. The med techs are doing double duty serving meals and cleaning up after meals, so you cant get your meds during those times. And you have to walk to a designated spot in the building to have your meds administered, which is not good for residents with mobility issues. They've not reordered necessary medication. Just a lot of issues and pushback around administering meds. They have a movie theater, but there's never any movie showings. Apparently the equipment is broken, and they say they're going to fix it. We've had a significant maintenance and safety issue that has taken a few months for them to resolve. The Executive Director hasn't been timely or consistent in returning our calls and answering our questions, which bothers me a lot. He's really a cool guy, but I wish he would get back with us better. It's a pretty place, but they've changed ownership, and we feel like communication and quality of services have taken a hit. Their price is good, but they don't keep up with things. They're always saying they'll fix things. . . The woman at the front desk is great. She's been a godsend. Some of the other staff have already left or are leaving soon. They have some activities, but nothing special. For instance, when they have an ice cream day, they just serve the ice cream, no decorations or anything fun going on with it. They don't go around and encourage the residents to join in. I truly believe it has the potential to be such a good place, but they don't have their act together right now.

This facility was very nicely laid out. Rooms were nice but they did not have a closet just an amour which took up a lot of space in the room. Also the cost of the facility was almost double the option we chose in the same county.

One of the biggest improvements we think this community could make is with their staff, and also the cleanliness only once a week is just not enough. There is no one there to take our loved one to activities so the activities are just none.

Residents are basically left alone in room for xx hours. Records of prescriptions being administered are inaccurate.

I would want others to know that there were several occasions where the doctor on staff here did not return a phone call to me ever, not once in 7 months. I asked to speak to him directly because he had her on a drug that had a side effect of bleeding. 2 doctors ended up telling me she should not have been on that drug. The director said they had issues with him communicating with other families as well. My dad was on hospice and hospice did not ever show up. I called hospice to talk to them about it and they said they had everything documented and the facility never called to let them know to be there. There were also lots of discrepancies of things that the director told me and what actually happened. I do not think they have nearly enough help here for what is needed and they were unorganized. I had no trust in the facilities leadership and I would not recommend them to others who are looking.