Avista Senior Living Magnolia

My mom has been a resident of Avista for 10 months and she could not be happier. She says it is like living on a cruise ship. My family is grateful to all the staff that make Avista feel like home. The food is fantastic, the entertainment is amazing, and the facility is always clean and fresh smelling. Thank you Avista!!

I made an appointment with [name removed] at Avista Senior Living in Corona. I was looking for a senior living home for my elderly father to relocate to. Even though I arrived late to the appointment, I was greeted with a smile and a handshake. After taking a few minutes to go over some miner details, I was given a tour of the facility. The facility was well kept and the staff was friendly. Thank you [name removed] and the Avista staff for making the tour pleasant.

If zero stars was an option, that's what I would give this facility. I was evaluating this facility for my mother. I love my mother very much, but simply can't continue providing her with the level of support she needs while also raising my little girl. I'm trying to find a place where my mom can be really happy and active and we can visit her often. The tour was scheduled through A Place for Mom. The facility calls saying they need to reschedule. During the call they were quite rude and speaking badly about A Place for Mom, who had been amazing at providing me with all the information I needed to figure out the best solution for my mother. When I receive another message about the tour I call back to confirm if my original time was actually available and they tell me to come in. When I arrive there was no parking available. When I finally find a place to park and get inside, I was immediately concerned by how dim and shabby the facility appeared. It felt more like a place to stick some

The staff at Avista are caring and friendly. Clean and inviting facility.

I appreciate that the staff is friendly and kind to the residents. They have an excellent events team - they always have something planned for the residents to do. The housekeeping and laundry staff are also respectful and kind. It really is a great place to live and the rent is fair for all that it includes. I have no complaints and my loved one is so happy there.

This is a nice place for your loved one. I would recommend you research more about the food. The food is not liked by my loved one and other residents. There is no smoking in the building. I wish the community would be more proactive about having residents that smoke, smoke in designated area. The laundry and housekeeping once a week is included in the monthly fee.

It's been a little hard due to the Coivd situation. Overall it's been a pleasant experience. There was just a time when we asked them to fix some blinds in my loved one's unit, and that took them quite a long time to take care of. I think they could be more helpful in introducing a newer tenant to some of the other residents. They weren't able to go to the cafeteria, and meals were brought to their rooms. My loved one still says she doesn't know where everything is and what's gong on every day, so I'm not sure if that's just her, or if it's a lack of communication on Avista's part. They've always been friendly and helpful when I call on the phone. Their public bathroom on the first floor is usually missing the toilet paper actually loaded onto the designated roll are. But I've not noticed any smells, and the common and living areas seem to be pretty clean. Overall I would recommend them to others.

I would tell others that there are some very bitter staff here who don't treat the residents very nicely and they seem to be short staffed regularly. The medication management has not been very good either. On a positive note the front desk staff is amazing and they have a very active lifestyle here if you want it, they provide a lot of activities for residents.

I've been trying to get in touch with Brookdale Magnolia for days now. Not answering the phone. Need to communicate the pricing and when to come for Covid Test. I dont understand why they can't communicate with me?

Some of the staff members are extremely friendly, and some not so much. They tend to make promises that they are not able to follow through which can aggravate our loved one since she needs help with making her bed and cleaning and sometimes they do not come when they say. The facility is very nice and our loved one has a beautiful room, and she has made it up to feel like home. Unfortunately due to covid they have had no activities and the dining room is closed. We do wish they would of sat down with our loved one in the beginning to help better explain how things work around the community. The price is reasonable and this community has really large apartments.

Make sure you do your research, The staff was friendly and the community was clean. I would recommend this community to others.

We chose Brookdale Magnolia because the convenience of the facility, I was able to visit often. The room sizes here were decent compared to some others that we looked into, it had more than enough room for him. The food is something that could use improvement, they were all frozen and canned foods so the there was no fresh meals. They did always have activities going on for residents to participate in. Overall, I would not recommend the community.

I would want others to know that from our experience, if the residents has a colostomy bag, they really just do not have experienced staff members for that. They are understaffed with the nurses, when we first got there everything sounded great and they said I could contact them at anytime. That was not the case, when I called they would not ever call me back. They have their own program so you have all medications transferred over, she initially had no copyas. I told them if their program would have no copay we could change her to theirs. She called back and said we could change her over and she would have no copays and that was not the case. We got billed and it took forever to get it resolved since the communication was not good. Overall, we did not have the best experience here. I think it is more suited for elderly people who are able to get up and get involved with activities, not someone who is bed ridden.

I got a call from them right away. They were very pleasant and helpful in hearing our situation and answering questions. Unfortunately, because of covid, I can't go inside to tour the facility. They sent a video instead.I put 4 stars only because I had to "rate" them before leaving comments. The stars are only based on the phone conversation thus far which was great.

Among the reasons why we selected this facility for my father-in-law were its affordability, the friendliness and can-do spirit of the staff, the spacious room size, and the apparent satisfaction of the residents already there. We toured with [name removed], who was the most personable and knowledgeable employee to give us a tour during our journey to find assisted living for my dad-in-law. While on the tour, residents and staff alike were polite and smiling at each other, with one resident even sharing, "I love it here, and they don't pay me to say that!" The spacious one-bedroom my dad-in-law has is quite a value, as other facilities charge as much or more for a studio. The response time between when my dad-in-law pushes his pendant and a staff member comes to answer has been really good. So far, I don't think he's waited longer than 10 minutes. The first time he tried it was 3 minutes. The nursing home he transferred from had nowhere near those response times and overall lacked the politeness this staff has. Speaking of nursing home, we had just a 48-hour notice to move him when we were informed that Medicare only paid for a month.(Not sure why they couldn't have told us that from the beginning.) We had some hints he'd be let out soon, so we had stated some tours already, including at Brookdale Magnolia, in the weeks prior to his discharge. The Brookdale Magnolia staff took on so much of this hurried transition, from his assessment with their nurse, to calling the nursing home to prod them along to releasing the physicians report, to their nurse asking if she could be included via speakerphone to listen to my dad-in-law's discharge meeting to make sure she understood the care plan he would need. [Name removed] and [name removed] especially were always on top of things to let us know where things stood in the process and ask how they could help us. As stressful as the sudden move was, it would have been much worse without all their help. He has settled in more and seems to enjoy the food here much more than he did at the nursing home.

This community has been everything we expected and more. They are providing my sister and I with everything we need and they treat us like queens. The whole facility just feels warm, comfy, and like we’re at home. The food is good, the menu is good, and they have an excellent chef. You can even request a special meal and they will give it to you. For activities, they offer things like live entertainment, a lot of get-togethers, bingo, poker, and bible study. I would definitely recommend this facility. They give us everything that we could want.

This community needs a little improvement it isn't that clean and the elevator floor stays sticky. And they could use some updating. And they have a dog park that looks great online but it isn't kept up at all. Other than that they are happy here they clean the apartment once a week.They have a cute small patio. They love the nice dining area and the food. They have nice activities like they went whale watching last week and on wednesday's they have music and dancing that they enjoy. I would recommend this place to my friends and family.

When we toured here, we noticed that it looked more of a run-down, old school nursing home. When you first walked in, the smell hits you and it smells exactly how you would expect it to. It seemed like all of the residents were here just waiting to [Removed]. It was an older building and there had been no renovations in a while. They really could have kept it up a little better. I know this community would have made her feel so uncomfortable. I would not recommend this facility.

My family and I are very happy with the love and care that my husband was given at Brookdale, Magnoiia.