Citrus Place

Based on research and personal experience, the best option in riverside. Great caregivers, medtechs, business office and executives. Food service is their weakness but very adequate, like college dorm service with very basic service. Supplement with doordash, groceries or take your family member their favorite food. Or, better yet...take them out for a meal...they all seem to love that.

Citrus Place is hands down the best place for the money - everything is great there. Initially we only looked at one other place that was a private home with 5 other residents. It was small and had no extra activities or protected area to walk in air conditioning. I would definitely recommend Citrus Place to others looking.

The place is newly remodeled and lighting is bright and cheerful. The staff is welcoming and friendly also very helpful. Dad likes to keep his door open during the day and any staff that walks by will poke their head in to say hi and ask him how's he doing even if they aren't his assigned caregiver. The staff made my dad feel so welcomed. He is happy and content he tells us the food is great

The community/staff have gone beyond expectations to make my mother feel welcome and comfortable in her transition from her own home to assisted living. Both my sister and I are at peace with our very difficult decision to have my mother have a new living environment. We are very pleased with the care provided to her.

The staff and housekeeping services both needed improvement. Helpful information for other families: I would say plan ahead, due to paper work and doctors orders, meds needed.

From the beginning, when we were in a bind and needed a place for my mom in a memory care, the staff went above and beyond to help. There have been many instances that we have had questions and needed assistance with the care for my mom. The staff has been exceptional in helping! My mom is being taken good care of and we feel good about her care. Also the facility is very nice.

Citrus Place has been very supportive in trying to get my mom settled in and be able to handle the transition, which can be very, very difficult. I really like the way the staff handles the residents on a personal level. The memory care staff are very dedicated people. They're excellent at keeping me informed with what's goin on. There could probably be more of them to address all of the needs that happen at one time. But overall, I'm very, very happy with the decision to have my mom there.

They are fantastic. They have plenty of food options. We picked this community, because we liked the place, it was close to home., and we knew it was the right place after driving into the parking lot. It's a comfort and peace about the community.

We've had several issues here and I really feel like it comes down to leadership, accountability, and oversight. I've been trying to schedule a meeting with the executive director but we've been playing phone tag. Maintenance is slow to respond/make repairs. After asking several times, nothing gets done until I escalate it (missing lightbulbs, broken locks, broken fridge, etc). There was a fire in the unit above my loved one's unit. Right after that, they removed all of the smoke alarms in the building, I'm talking wires hanging from the ceiling where they used to be. It was like that for TWO weeks. After just having a fire, no smoke alarms for two weeks. I finally brought it to their attention and they installed new one's that next week. My loved one was in the hospital for a few days. I went to check on things and asked for a key. The staff told me that it was unlocked and to go ahead and go in. Her unit was left unlocked/unsecured (both the main and patio door) the whole time and it hadn't been cleaned. The food just looks like leftovers most of the time. One day I was there and for dessert they served stale, hard cinnamon rolls with cherry pie filling poured on top. The only reason I haven't moved my love one to another place is because she's made friends with other residents here and doesn't want to leave them. It's going to take some convincing, but I do plan to move her. At this point, I wouldn't recommend them to family and friends. There really needs to be some better management and follow through here. I'm just asking for effort at this point.

So far I am very happy with Citrus Place. It has been very inviting and I have more piece of mind knowing my mother is safe and secure. I am very happy with the staff and the care for my mother. We chose this community because it is in the same neighborhood where my mom had lives for 60 years. Its close to home so we can visit often. Citrus place has taken away some much stress out of my life. I had been caring for my mom at home and paying private care givers to care for her while I was working. After a year of this I was feeling overwhelmed Citrus place alleviated all that stress and allowed me to have more freedom in my own life all the while taking excellent care of my mother. thank you.

Hopefully it will be around when I am ready to go into a community. They have independent living to assisted living, to memory care to assist with all care types. The staff communication is really good with the family. There are three meals a day served to the residents. There are two dining rooms, one for assisted living and one for independent living. The food is really good, and my loved one loves the food offered. The independent living and assisted living are separated into different buildings. There are pools available and the community allows pets. The staff are great and attentive to my loved one.

We went with Citrus Place because it look like an apartment complex and we are able to go in and visit whenever we want, 24 hours a day. There is no smell when you walk in. The staff are very helpful as far as making sure that she is ok, if she even gets a scratch they make sure to call us to let us know. She loves the food and my brother went once and they served him lunch and he said it was great. They also seem to have a lot of activities provided because she is always out of her room. I would definitely recommend to others looking. Whenever we take my mom out and come back they always greet her with a hug and tell her they missed her which makes her feel special. Her birthday was a few weeks ago and they have decorated the room with streamers and balloons for breakfast.

Citrus Place is a very nice facility. They have a lot of activities provided for residents, but my loved one is shy and has not taken part in any yet. All of the residents seem to be very happy here and the staff members have been super friendly as well.

I love this place. I would live here, but can't afford it, but my mother can. My mother lives here and she loves it. Now I can sleep at night knowing she's safe. Keep up the excellent work you do there Citrus Place. You won't find a better place than this for your loved one that's for sure!!

Look no further for a place to have your loved ones live their final beautiful years in peace. I have been searching for months for the right place for my mother and this place checked all the boxes. [name removed] and her staff are fantastic and made me feel at ease knowing my mother was going to have all of her needs met. Would strongly recommended. 5 stars.