Atria Sunnyvale

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Staff is Great! Meals in dinning are great!

staff are helpful, pleasant and respectful. Social Directors are a 5 star

Kitchen has vegetarian food choice, very good! i am very happy here! Directors are wonderful, transportation is very safe and activities are amazing

From the first day my mother moved in, not only was staff attentive, but they went to the extra mile to make my mother feel welcome and comfortable

Memory Care; Staff is wonderful, adjustment was easy, the food is great, facility is always clean!

Mom chose to move into Atria Chateau Gardens in Willow Glen in 2012. She loved it there, but the landlord as 2017 holiday gift kicked Atria out to build condos and she suddenly had to move. The great folks at Atria jumped through all the hoops and got her moved into a new assisted living apartment at Atria Sunnyvale. A few years later Mom needed to move to memory care, and the great folks at Atria again jumped through the hoops and made sure Mom was fully moved into a beautiful apartment on the Memory Care side of Atria Sunnyvale that very night. Her care on the memory care side is first-rate, especially throughout the pandemic challenges, and she's very happy there. Atria has the best staff, best food, clean and bright and upgraded in both common areas and apartments (I wish my house had that much granite) and great activities. When you tour facilities, pay attention to the feel of the community - the basic vibe, the mood in dining and the activity areas. Atria feels like home.

I would recommend the community to others for their loved ones. Their COVID practices were good. The atmosphere and friendliness stand out to me. The food seemed to be generic cafeteria food.

Clean

My patient enjoys being in the facility. The facility is organized and caregivers are nice overall.

Mom receives excellent care here.

Clean. Well staffed. Friendly staff. Attentive to the resident.

i have been impressed with how safe it has been during COVID. I do think they try to meet the needs of the residents. The caregivers are kind and my mom hasn't had any complaints about them. The food is good and they offer a variety. We chose this community because its convenience to our family, it is smaller facility, and it was comparable as far as price

[Name removed] gave a good tour and overview of the services provided. She also gave excellent advice on other options in the area. I am considering moving my mother from another state, and she was very helpful.

It’s a pretty nice place to live but I have to say the residents there are a bit stuffy. It’s been really hard for my mom to make friends. The Atria of Willow Glen has much friendlier residents. I moved my mom from the Atria of Willow Glen because she needed to go into assisted living and the Willow Glen facility did have any openings. My mom hasn’t been happy since she has moved there but is trying to make the best of it.

I am so thankful that we found this community and they had an immediate opening on short notice. My room was very nice it was a little small but comfortable for me and it had doors that opened onto a patio which was nice.The staff was very nice. The food for the 6 weeks I was there recovering was very good. The community along with my room was always clean and well maintained. I was taken care of very well.

It was hard for my father to understand why I had placed him here for respite care services. In his culture, the younger generation is supposed to take care of the elderly so he thought I was just dumping him here. He was very unhappy being here so the experience for him was horrible. The only thing he liked was the food. My father can walk on his own however he tends to be slow but while he was there the staff would put him in a wheelchair and push him where he wanted to go he felt they were very impatient with him even with the activities he would not understand how to play them and no one would take time to explain it to him. He felt that they were trying to take away his independence.

Atria Sunnyvale is a very appealing. It was a very nice and clean community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community for our current needs of memory care and the price was a bit out of our price range.

After visiting Atria, I found that this is a very nice facility! It looks very clean. The staff were quite friendly and they were sure to answer the questions that we had. From what I saw, this is a nice facility!

My husband entered Memory Care at Atria 5 weeks ago. He settled in nicely. With little exception he is positive about his time there. I picked Atria because the layout of the facility was light and bright, it was close to home, the outside space was inviting and the single rooms were warm and sizable. The management at Atria is caring and attentive to the families. Every contact with the care staff that I have seen has been positive. I have only two areas of concern, and management has shown attentiveness to my comments. The activities in Memory Care needs a complete revamping. Activities are too juvenile and sometimes demeaning. And the common space for 39 residents feels cramped when most residents are out and about. I expect that these areas will get attention since new management personnel has been put in place within the last month. Overall I am as satisfied as I can be considering the circumstances. Certainly placing my husband has been the most difficult time in my life.

This is a nice community for my brother. The staff is very nice and caring. He was very pleased with how much assistance he got with the great staff members. The community is so very nice and clean. They had activities for him to move and keep active. He was pleased with the food and the variety. We would recommend this for great care and value to other families.