Atria Penfield

2006 Five Mile Line Road, Penfield, NY 14526

Over 300,000 Families Helped

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Atria Penfield Community Exterior
Atria Penfield in google map

About the community Atria Penfield

Set back on a gracefully manicured lawn with a welcoming gazebo, Atria Penfield is a charming community nestled in the heart of Penfield, New York. Atria Penfield offers older adults independent living and assisted living services within a community with great people, comfortable spaces, and essential amenities — all at a wonderful location. Retirement is given a higher standard here at Atria Penfield.

At Atria, we believe in elevating one’s whole being with an array of programs and services that not only support each person but enrich their golden experience. Under the trusted name of Atria Senior Living, with more than 200 senior communities across 26 states and seven Canadian provinces, residents and their families can rest assured that we’ll continuously provide our best in quality service.

Community Amenities and Services

Atria Penfield offers residents the autonomy and luxury to make the most of their days with a variety of common areas and activities. Maybe it’s conversing with friends in one of our five courtyards, playing cards in the game room, or simply relaxing with a good book in our tranquil library. Whatever it is, it’s always a good time at Atria Penfield. We foster an environment that supports creative and novel experiences,...

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Senior Living Options Offered

Assisted living

Pricing for Atria Penfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Atria Penfield

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Doctor
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Bath tubs
Wi-fi/high-speed internet
Ground floor units
Private patio, deck, or balcony
Air conditioned

Community Amenities

Transporation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Billiards lounge
Game room
Piano or organ

On-site dining options

Café or bistro
Private dining room

Memory care services

Enclosed courtyard
Indoor walking paths

Activities

Devotional activities on-site
Devotional activities offsite
Catholic services
Other religious services

Reviews for Atria Penfield

4.2

(66 reviews)

Write a Review

Cleanliness

4.3

Care services

4.2

Staff

4.1

Meals & dining

4.4

Activities

4.1

Value for cost

4.1

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1-20 of 66 reviews
5.0
October 4, 2021
Anonymous - Child of resident/client
Just What My Mother Needed

So far my loved one enjoys it here.


5.0
September 22, 2021
anonymous - Toured community
my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.


1.0
August 31, 2021
Karen - Resident/client
Not a good experience

There is a lack of respect for elderly people at Atria Penfield. I didn't see any aids in the hallway caring for people, the only people I saw were staff with the medicine carts. I ended up moving out because of this reason. I would not recommend to others looking.

Response from Atria Penfield

September 1, 2021

Karen, Thank you for sharing your concerns. It’s unfortunate that your experience with us did not reflect our commitment to being a great place to live. I have shared your feedback with our Regional Vice President. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.


1.0
August 4, 2021
Lou - Child of resident/client
My review of Atria Penfield

We were told that after a certain amount of time of our loved one being there that they would qualify for the VA benefits. However that was not the case and we ended up having to pull our loved one out.

Response from Atria Penfield

September 1, 2021

Lou, We apologize for this miscommunication. We care deeply about all of our residents and value your feedback.


4.0
July 26, 2021
Anonymous - Child of resident/client
Welcoming Staff

The meals are good, I wish the quality of the food could be better for the residents. There are alternative meal options for the residents. The community will start to do more tours in the bus with limited seating to keep the residents safe. It would be nice if the community had a complete sidewalk around the entire building, and additional shady areas for the residents.

Response from Atria Penfield

September 1, 2021

Your feedback is important to us, so thank you for sharing your experience!


5.0
July 13, 2021
Louis I - Toured community
My Tour Experience

The sales director had a very no-pressure approach and didn't overpromise. She really dealt the cards out straight regarding cost. You paid for it for sure, but they had staff available at all times to check on the residents and make sure they have what they need. They wanted my loved one to come in to be evaluated to see what she needed, which I though was really good. I liked that they had a multi-step process for admitting residents rather than just trying to sell her an apartment. I felt like I had a really good relationship with them. The timing of it just didn't work out because I needed to move my loved one quickly from a different community.

Response from Atria Penfield

September 1, 2021

Louis, Thanks for sharing your experience! We take pride in delivering quality service each and every day.


5.0
June 28, 2021
Sherry - Child of resident/client
An amazing place

So far it as been a great experience, they have taken our loved one in with open arms. They have plenty of activities that keep the busy which is great, we have absolutely no problems with Atria. Every single employee and residents there has to be and has been vaccinated. If you are not vaccinated you cannot work there. Atria was actually on the local news the other weeks because all of the staff team has been vaccinated. This has allowed them to get rid of appointment scheduling to see your loved ones, the visitors still need to wear masks but we believe that restriction will come to an end soon.

Response from Atria Penfield

September 1, 2021

Sherry, It's been our pleasure to welcome your loved one to our community. Your feedback is so important to us. Thank you for choosing Atria!


5.0
June 17, 2021
PG - Child of resident/client
Very Caring

They bent over backwards to do what they could for us. Our loved one was all set to move in. Right beforehand, he ended up getting Covid, and when he left the hospital, he was weaker than before and needed a higher level of care than they could provide. But they were very nice. They held the room for him, and they were very excited for him to be there. The director and the admissions person were wonderful through the whole process. They worked very well with our family.

Response from Atria Penfield

September 1, 2021

It's been our pleasure to welcome your loved one to our community. Your feedback is so important to us, so thank you for sharing your experience. Thank you for choosing Atria!


5.0
May 14, 2021
VJ - Spouse or partner of resident/client
Verified Review
a place to go for anyone

The staff is doing a great job and very friendly. They have done a great job keeping the residence safe during covid. The food is good and my loved one really likes the food. the community is a good value for the money. I would recommend this community to others.

Response from Atria Penfield

September 1, 2021

Thank you for your support, understanding and trust of us through this pandemic. Our residents and staff are what matters most to us.


3.0
April 20, 2021
Anonymous - Toured community

The staff there was very pleasant and engaging. The facility was very clean and residents seemed very happy. The main living areas were good sized. Individual rooms were not apartments but instead more of a bedroom situation, encouraging seniors to mingle during the day.

Response from Atria Penfield

September 1, 2021

Your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Atria.


2.0
April 16, 2021
Anonymous - Toured community

The staff there was very pleasant and engaging. The facility was very clean and residents seemed very happy. The main living areas were good sized. Individual rooms were not apartments but instead more of a bedroom situation, encouraging seniors to mingle during the day.

Response from Atria Penfield

September 1, 2021

Thank you for visiting with us, and thanks for sharing your experience! We take pride in delivering quality service each and every day.


5.0
December 3, 2020
Anonymous - Loved one of resident/client
5 star review

We looked into a couple of different facilities. When Atria called us back, we clicked with the lady who called us on the phone and she understood exactly what we were looking for and the urgency. The residents all seemed very happy here whenever we would visit. I cannot say enough good about the staff members either, they were all very helpful and friendly to our family. I would definitely recommend to others looking, I would want to go here myself if I ever need the care.

Response from Atria Penfield

September 1, 2021

It was our pleasure to show you and your family our community. Your feedback is so important to us, so thank you for sharing your experience!


5.0
November 25, 2020
Debabrata - Loved one of resident/client
Nice Friendly Place

I would recommend for others to place their loved one in this community. I recommend this community to anyone. Everything is super here! The friendliness of the staff and the community being very clean two of the items. The room was great for my loved and they had their own private room.


4.0
October 29, 2020
Anonymous - Loved one of resident/client
Atria Penfield review

We chose Atria Penfield because of the cleanliness and the activities that they provided. Her room size here is on the smaller side but appropriate for her needs. They are letting you take your loved ones out to doctors appointments but we are not able to go inside the facility. I would recommend.


5.0
October 8, 2020
Sparky - Resident/client
Accolades!

I would highly recommend Atria Penfield to potential residents and their families. I have been treated as a resident and member of the community since my arrival. Residents with many different issues and circcumstances arrive and are treated as individuals and provided the help that is needed. All of the staff seem to go above and beyond to make people feel included and comfortable. I thank them for their patience and perseverance with my own idiosyncrasies. They are the ones that keep me strong and sane during this period of my life! Again, I recommend this facility and the people that make it run so smoothly!


5.0
September 8, 2020
Christine Brady - Loved one of resident/client
In spite of COVID, we feel comfortable our loved one is safe

Before COVID they were amazing, but we haven't been able to visit in about six months so we cant tell how clean the community has been kept. For what we know though the staff has been keeping the residents very safe during this time. When we first visited this community they made us very comfortable, welcomed, and treated us like family. Our loved one has spoken very highly of them. The staff is bringing the residents their food to their room now whereas before they were eating in the dining room. The value for this community is good, but we wish they had a little bit better medical assistance. The activities were terrific before COVID. Tuesday nights they would play music after dinner, they also had bingo. The staff really went out of their way to keep them active, engaged and keep their spirits up. Right now they are allowing outside visits. The executive director has been amazing, she is always available by email if we have any questions or concerns even if its over a weekend.


4.0
September 3, 2020
Anonymous - Loved one of resident/client
Daughter

We chose Atria Penfield because when we went here, they wanted to know all about my mom. They didn't talk to her about her finances until after the 3rd visit, you could tell they just really cared about her. The room sizes are on the smaller side, but you are able to pay more and get other options. Before COVID the food was better, but has since declined because it is not as fresh and hot. I would recommend to a friend or family member.


4.0
August 11, 2020
Anonymous - Loved one of resident/client
Good place for senior living

We chose this community because of the location. Out of the facilities we did look at, this facility was very nice for the cost. Our favorite part about it was the staff, they work hard to get themselves antiquated to the residents there and worked hard to keep it clean. They are also known for their cuisine, it is restaurant style dining and very good food.


5.0
May 12, 2020
Christine Brady - Loved one of resident/client
Verified Review
A true life saver for our family

Moving our mom was a huge decision, but the minute we walked in to Atria we felt comfortable and welcomed by the staff and the residents. There has not been one day since our mother moved in that she wishes she were still at home, that's how happy she is there. We really feel that the staff have become an extension of our family at this point. Atria really gives us peace of mind.


5.0
December 12, 2019
Anonymous - Toured community

Facility was everything I would want. Immaculate. Residents seemed content.Everyone I spoke with, from the staff, seemed warm and genuine. Now comes the hard part... that being convincing my mom why this would be better fir her.


Neighborhood around Atria Penfield

See what the neighborhood has to offer and what’s nearby:

Atria Penfield in google map

Frequently Asked Questions about Atria Penfield

Atria Penfield offers Studio, 1 Bedroom and Semi-Private. Learn more.

Atria Penfield has received an average review rating of 4.2 based on 66 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.