Atria Park of San Pablo

My mother [name removed], has been at Atria Park San Pablo Life Guidance for 10+ years. During that time we have been blessed with two of the most caring and compassionate individuals....[Name removed] and [name removed], a mother/daughter duo. We have gone though transitions, illness, and even hurricanes with them! I don't think we would have made it through it all without their never ending positive spirit. Words cannot express how thankful we are to have them in our lives. [Name removed], [name removed] and [name removed]

Personal items were lost and no one seemed concerned. It's a locked facility, how can things just disappear? Staff was nice enough, but didn't seem to make much of an effort to ensure residents were attending meals or having an opportunity to participate in activities outside of the memory care unit, which I was told they would. All levels of dementia patients were housed together, leading to some extremely loud and upsetting disturbances. Lots of little things I had expected them to deal with, but they didn't, leaving me to wonder why I was paying so much for "care".

We took our mother there to just look at an assisted living facilitiy. It was more than she ever expected. The stafff were all very friendly and introduced her to some clients living at the facility. Her room was larger than expected but not furnished, so we will have to go shopping. There seemed to be activities everyday and both the staff and the clients seemed happy. It had a very positive vibe about it. I think she is going to like her new home there and we are very close to her now- just 5 miles away. It’s perfect.