Atria Kew Gardens

Was very impressed with this facility. I will be using it as a benchmark for my 2 tours in Lynbrook on 3/29. The facility is clean (almost like a hotel) and the executive staff very caring. Memory care for dementia/alzheimers individuals will be an important factor in who we may chose and Atria Kew Gardens appears to be excellent. Location, travel wise since I don't drive, may not be ideal.

Everything has been going excellent here. The staff has been wonderful with my mom. Mom always has plenty to keep her busy and active. I have seen the food and smelt it and it looks delicious. I like that they keep the community clean as well.

My mother is doing very well at this community. All is well so far, and they taking very good care of her.

This is a nice community. The staff is very nice and attentive to his needs. They offer a nice menu to choose from. They do offer activities for those who can participate. The community is very clean and maintained. We would recommend this community to the families for good care and value.

I toured this community. It was clean. The staff was nice and did answer my questions. It was very nice outdoors. They had a lot of residents in wheelchairs and that was not a community my sister would of feel comfortable with. They had a nice menu. They offered activities. I think families should see this community for what they are looking for. It was a nice value.

So far, Nancy at Atria Kew gardens and her colleagues have been more than helpful

The staff at the Atria Kew Gardens does not care about the residents. Programs are cancelled or changed without warning. When told that they like BINGO, assurances are made that the new programs will be better. The seniors don't care. They want their BINGO. Residents are pressured to write nice things about the staff. Residents attend programs where political agendas are pushed again and again. When my mother returned from surgery, the director came to her apartment to check on her air conditioning, that had not been working for months. She did not even say hello to my mother or ask how she was doing. And the air conditioner is still not working. The worst of all is the social worker who is friendly with all the aids and doesn't even know the names of the residents. These are just a few of the things that go on there. The only caring member of the administration is the rabbi. If you love your parent, stay away!!!

This place has a very nice staff and were very helpful. My loved one is really trying to transition and the staff is doing a great job about helping out in this time of need. They have a lot of great activities for the residents. I would recommend them to family and friends.

They were an awesome place to visit. This was not in a good location for my in-laws and it was further away than needed. The sales manager did a great job giving us a tour and they were informative.

Great community setting....care and concern of staff speaks for itself.

This place had no parking.Although I was told they have a car(part of their service)I dont see Mom being picked up and driven home85 of the year. And others need to park. Not practical. We did not go there

The staff here is great because they call me and check me up on how our brother is doing. I really like that they do this. The grounds are also very well manicured.

Atria Kew Gardens is a warm and friendly place for a loved one to live. They have a variety of activities to ensure residents feel alive and vibrant.

They are very considerate. They call me once a week just to tell me how my brother is doing. They send out e-mails about meetings and what's going on. They all give me their time and don't rush me and I really think they know their business and give the residents the best care possible.

Very attentive to needs of residents: excellent menu, and activities to keep them mentally and physically healthy. They keep family members regularly informed about their loved ones condition, and about ATRIA activities for family members.

This is the one of the few memory care facilities that I could find. I was very concerned about my mother's adjustment to such a different environment. The facility is clean, there are activities and they provide services I couldn't provide at home even with a home health aide. My only concern and this is not limited to Atria is the cost, which is quite expensive. It's not that the necessary services aren't provided, there's 3 meals, snacks, all exits are protected with security pass codes, laundry is done and there are various levels of help depending on the condition of the resident, but it is very expensive. I looked at cheaper facilities, about half the cost and none of these services were provided. So you have to spend every cent you have to ensure your relative is in a safe clean space or spend less and worry every moment that they aren't with you.

I think they are doing a good job. They like everyone on the staff that they have dealt with. They don't have visitor parking, so when you come to visit you have to find a place to park. The food gets mixed reviews, mom likes it but dad thinks it's bland. One thing I didn't really notice at first was how many of the population are religiously observant Jewish, they even have a Rabbi on staff. I don't really see any evidence of Christianity anywhere.

They go way out of their way to help mom. I really cannot think of anything they can do to improve.

We have been there for about five or six weeks and she seems content. The staff is fine, they are there all the time. They keep a good eye on her. It's kept really clean. The food seems to be okay. The facility is in an area, where there isn't a lot of traffic. I think they do enough with the activities, she dances and sings. It's going pretty well so far.

My father lived on the Life Guidance floor for people with fairly advanced dementia. He was well cared for and treated with kindness and respect in a pleasant environment. Life is boring for the dementia sufferer, and that is where Atria Kew Gardens could use improvement. Not much effort was put into finding a activities to occupy those who were up to it. Residents spent a lot of time sitting in chairs staring into space. Although they promised to take residents out for van rides van from time to time, I don't think that occurred more than once in my father's 15 month stay. As in every other facility, keeping laundry straight was also a problem.