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Friendliness = 1-5( varies by person). Staff = varies 1-4. The facility is very clean and the salespeople are very good. My dissatisfaction comes from the nursing staff and poor communication between staff, families and outside providers. Unless my mom's case manager is on site, things fall apart rapidly. The nursing staff seems overwhelmed, provides no feedback to families and does not follow through with routine matters. My mother was discharged from hospital over a month ago and even after repeated requests, I have not received her discharge summary. The billing is almost always wrong, which is frustrating and time consuming to resolve.... Read more
Enjoy relaxing solitude with easy access to a bustling, urban lifestyle at the luxurious Atria Park of Great Neck — a senior living community offering assisted living and memory care. The multi-story brick community building features elegant white columns, distinctive brick accents, and historically inspired divided-pane windows.
Located in Great Neck, New York, this community offers a walkable neighborhood for older adults to navigate. The local neighborhood offers many stores and restaurants for easy access to shopping and dining. Simply cross the street to reach the nearest pharmacy and bank! Read a bestseller or participate in programming for adults at the waterfront Great Neck Library. Soak up American history at the Fort Totten Park as you walk around a preserved Civil War fortress and waterfront grounds. Learn about the United States Merchant Marine Academy by visiting the historic campus and touring the on-campus museum. As part of the New York City metropolitan area, you'll be just a short distance away from all the Big Apple has to offer, including the region's plentiful medical resources like North Shore University Hospital and Veterans Affairs Clinics. Atria's staff also knows that pets add a special type of companionship to life. Bring your furry...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Friendliness = 1-5( varies by person). Staff = varies 1-4. The facility is very clean and the salespeople are very good. My dissatisfaction comes from the nursing staff and poor communication between staff, families and outside providers. Unless my mom's case manager is on site, things fall apart rapidly. The nursing staff seems overwhelmed, provides no feedback to families and does not follow through with routine matters. My mother was discharged from hospital over a month ago and even after repeated requests, I have not received her discharge summary. The billing is almost always wrong, which is frustrating and time consuming to resolve.
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Overall, I was very happy with the place and wish my mom could have stayed there longer.
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My loved one has settled in. The man we spoke to, [name removed], he exaggerated a little bit about the care and the food that the place offers. The rent has increased already, but my loved one seems to be satisfied and he's gained a little weight so I'll have to let the other things go. The staff here are very friendly.
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A lot of the people are very nice but they are very understaffed. It is very lovely to look at and staff are super accommodating. But because of them being short staffed, the waiting time for the call button is very long. We have mentioned it to people in charge on multiple occasions. Some days they will be there in the 15 minutes but others they are not. I could not recommend them right now because of these staffing issues.
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Response from Atria Park of Great Neck
August 24, 2022Hello, Thanks for taking the time to share your concerns. It’s important to us. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.
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I think the staff could do a better job of making the families feel that they are working collaboratively rather than it seeming like the facility vs. the family members.
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This community was very beautiful and nice and I thought that this one would be better for my loved one due to the memory care but my loved one liked another community. We are still considering this community for future needs.
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They do a lot with the activities to create a variety and make sure that all of the residents are able to be involved. I just recommended this community to a friend of mine and this is a lovely community. I have spoken to the residents that have been there longer than my loved ones and they are all happy. They have everything here that you could want and I like the medical care that is there. This is a lovely community that just went under renovation and looks a lot more new.
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No data collected
Atria Park of Great Neck was a beautiful facility. They were very informative on the tour and answered all of my questions.
The community is very welcoming and well managed. The staff members are very efficient and responsive and we can't say enough about the place
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My loved one is very happy there and that is all that counts. My loved one is not happy with the food and that is one thing she has complained about.
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The value for cost is incredibly high, but the memory care unit really stood out to us, it is very nice. The reason this community gets 4 stars instead of 5 would be because of the communication. Since our loved one has dementia we agreed to not put a phone in their room, and that when we needed to reach our loved one the staff would bring them the phone. However it is becoming a problematic issues because either the nurses are not answering when we call in the time frame they gave us, or they answer and tell us they will call back but they never end up calling back.
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The facility is beautiful, the people that live there apear happy and the staff is welcoming.
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[name removed] was very knowledgeable and helpful. He had a lot of detailed information and very helpful suggestions. He was kind and understanding as well.
From the times we have been able to visit and from what we have seen in the community it looks to be pretty clean. Unfortunately we are unable to rate the meals and dining and the activities specifically because of the covid restrictions.
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The activity score is prior to COVID. I would tell my friends that they have over promised and under delivered. The community has a lot of turnover within the management team. The case manger position has turned over 3 times, there has been 2 heads of nursing, and 2 executive directors in a 10 month window. The only people that have stayed consistent are the sales person and the head of dining. The food was overall good to my loved one. The food would sometimes come out cold or wrong. I believe this has to do with the staffing issue. The staff would sometimes bring my loved one to doctor's appointments, or I would go pick my loved one up. The medication list was not written legibly for the doctors to see, when they would give me the piece of paper to give to the doctor. The paper of medication wasn't always given to me.
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I feel they killed my mom. My mom was one of the residents that died in the community in April due to COVID. Most residents that needed fulltime care or the Memory Care died due to due to complications of COVID-19. My ratings are prior to COVID.
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The common areas seem to be clean, however there were occasions when I thought my mother's room could be a little cleaner. The staff are very friendly and always say hello. Generally, the staff has been pretty good with the care. The activities do seem to be good as well. Atria Park Of Great Neck is expensive, but we definitely think it is worth while.
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Excellent visit. [Name removed] was extremely thorough in his explanations as to the requirements and benefits of Atria in Great Neck. The facility is really warm and appears well and positively, as well as professionally, run. Will suggest my boss, whose mother is the one who will be moved, to see the facility.
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5
See what the neighborhood has to offer and what’s nearby:
Atria Park of Great Neck offers Studio, 1 Bedroom and Semi-Private. Learn more.
Atria Park of Great Neck has received an average review rating of 3.8 based on 36 reviews. See all reviews.
Call (516) 829-4100 to reach a resident at Atria Park of Great Neck.
To reach a resident at Atria Park of Great Neck call: (516) 829-4100
4.2
(65 reviews)1bd, 2bd, Semi-Private, Studio
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4.2
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4.5
(25 reviews)Studio, 1bd, Semi-Private
The Regency at Glen Cove is an assisted living residence providing a nurturing environment for seniors. In our inclusive monthly fee, The Regency offers the amenities of home including large spacious accommodations, dining services, cable television, daily housekeeping (including fresh towels...
4.2
(24 reviews)Studio, 1bd, Semi-Private
Castle Senior Living at Forest Hills offers a unique supportive living environment with all the comforts of home. Conveniently located off the Long Island Expressway, we offer elegant suites, 24-hour security, daily housekeeping, and linen service and three delicious kosher meals served daily in...
3.4
(95 reviews)Studio, Semi-Private
At Sutton Gardens Senior Living, we place great emphasis on Personal Care. Our unique home--like environment allows us to give more attention to each resident. We are like one big family. Our Mission is to preserve dignity and well--being,by providing quality care and enjoyment in a warm and...
4.2
(30 reviews)Studio, 1bd, 2bd, Semi-Private
Life is beautiful at Brandywine Senior Living. We have luxurious individual suites with a private bath and kitchen area. Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.With on-site–not–on–call licensed nurses only steps away, 24...
4.4
(24 reviews)Studio, 1bd, 2bd, Semi-Private
When you enter The Bristal at North Hills, you are filled with a sense of the familiar. You witness the care. You feel the compassion. And you become reassured by something even more, something fundamental. You perceive a community's commitment to excellence that is second to none. It's a...
4.1
(19 reviews)Studio, 1bd, 2bd
The Harborside, the first and only true life care community in Nassau County, opened in September, 2010 and is located on the North Shore of Long Island, adjacent to the Harbor Links Golf Course and Bar Beach and a 38 minute train ride to NYC. The community offers gracious, vibrant independent...
3.6
(9 reviews)Studio, 1bd, 2bd
The Bristal at Garden City will be the sixteenth in our family of assisted living communities. With our years of experience and expertise, we’re sure that you will find no equal – in luxury, dedication, or quality of care. Our Garden City community will offer independent senior living, assisted...
4.3
(42 reviews)Studio, 1bd, Semi-Private
The Bristal at Westbury is just one member of a growing family of Assisted Living communities that have been built on Long Island, by Long Islanders, bearing The Bristal name. Like all of our communities, Westbury has been designed to strike the ideal balance between privacy and protection. Fully...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.