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Atria Grapevine

3975 William D Tate Avenue Grapevine TX 76051
(877) 345-1716

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At Atria Grapevine, you'll find the convenience of a big city in a small-town atmosphere. Enjoy exercise classes, educational seminars, and social activities like our weekly happy hour. Located between Dallas and Fort Worth, and about 10 minutes from the Dallas/Fort Worth International Airport, Atria Grapevine is near major shopping malls, outdoor recreation areas, community centers and places of worship.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

Pricing at Atria Grapevine

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
2 Bedrooms
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Atria Grapevine

3.8of 5

52 Reviews

Reviews gathered from across the web

    (24)

    A Place For Mom

    (26)

    SeniorAdvisor.com

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July 2020

Review originally written on A Place For Mom

A good experience

Going through the whole progress I would say that no matter what community you are at the advocacy is mandatory and key. The staff were inconsistent, some staff worked there tail off, some not so much. I can't express the importance of every person needing an advocate. Our experience overall was good. My love one got pretty good care. Working with the administration was a good experience. The clinical adviser on the floor was a super human being.


March 2020

Review originally written on A Place For Mom

Beware

I am writing this review so that people who are trying to make the right decision with respect to their loved one. Atria Grapevine is not what they portray themselves to be. I want to first start with my overall experience with respect to the facility based on my actual experiences for the 5 months that my mother lived in the facility. • They are chronically understaffed, and this leads to a level of service that was not anywhere near what they portrayed when they we first visited the facility. They didn’t have enough staff to: o promptly serve the residents their meals. o check on my mother as often as they said they would o communicate patient care effectively and promptly. This lead medication not being stopped, not being changed, etc. • The food steadily deteriorated over the time we were there. When we moved in it was good, the menu was varied. By the time we moved out it not as good as your average high school cafeteria • Maintenance and cleaning were almost non-existent. We had to make repeated requests for the lock on her door to be fixed, her toilette to stop leaking/running and to fix her a/c. The a/c unit for the apartment was woefully small for the square footage of the actual apartment • Even though you pay for cleaning, they are not very diligent and thorough when it comes to cleaning the apartment. I even swept some items into a corner to see how long it would take them to clean them up. They never did and I had to point it out to them Now we need to get into the financial aspects of the operation. My mother executed a lease in April 2019 and moved into the facility in mid-May. In the lease there is a clause that points out that if you are not physically living in the facility, you must pay your rent to keep your apartment but you are not going to be expected to pay for care, meds, etc. We noticed what we believed to be some billing issues and requested a meeting with the facility director in June. We discussed that per the lease we should not have been billed for the care and meds. Janie agreed that we should not have been charged and would get them credited back to us. We asked for a second meeting in July to discuss the issue from June as well as some other issues. This time the Medical Director was also included. We informed Janie that we were still looking for our refund for April and May. She was going to investigate it. More importantly we discussed that they had a new staffer who is charged with assisting the residents overnight. My mother complained that this new person was “mean” and when we asked what she meant she told me that “this lady asks me if I just stupid. And that I need to help her “We were told that they had an idea of who this person was and that it would be addressed. Instead of terminating this person they simply transferred them to another job. After that fact we discovered that there had been multiple complaints about this staffer We finally did get this credit to our account sometime in late July. There was change in Directors in October while my mother left the facility for a medical procedure. She was in the hospital and a rehab for the next three months. During that time was continued to be charged for the charges in excess of the monthly rent. We have repeatedly requested a refund of this balance with no response. To top it off, even though we were told that they could not accept my Mother back due to their assessment they did debit her account for the January payment. On an aside, my Mother was able to get into another facility at a reduced level of care. It does not appear that we are going to receive the requested refund amiably so “buyer beware” when it comes to Atria Grapevine


November 2018

Cathy

Review originally written on A Place For Mom

A Great Choice

My mom moved in a few months ago. She has been very happy with the staff, service, meals and her room. Anytime there has been an issue it has been fixed quickly. The staff wear nametags with the number of years they’ve been there on them. There is longevity of staff which is rare and a huge plus. It shows there is good management and care for employees. The reason we chose Atria Grapevine is because our local fire department recommended it to us. They said they knew where the best care was and would put their own moms at Atria Grapevine. Mom is currently at 0 care, meaning she does not need help yet, but she did want the 24 hour staff and security.

Community Details at Atria Grapevine

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


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Senior Housing Types Provided at Atria Grapevine

Assisted Living
Memory Care
Nursing Homes
Independent Living
Senior Apartments
Home Care
Care Homes

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(877) 345-1716
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