Atria at River Trail

My loved one is currently a resident at Atria at River Trail and this facility has been great for her so far! The cleanliness and friendliness are great. The staff, care services and activities are also great. The food and value for cost are good. The only surprise we had was the initial processing fee, which was equal to a month's rent. Otherwise, it's been great! I would recommend Atria at River Trail to family and friends.

I would say that Atria is a welcoming and friendly place. The staff and residents are kind and try to make newcomers feel comfortable. Like this is their home away from home.

My father is currently a resident at Atria at River Trail. The move in process was great, they opened the back door and we moved everything in. The staff is great, everyone is very helpful saying hello answering questions and if they don't know they find out. It's very clean at Atria River Trail and my father's room is always spotless when the housekeepers leave. Communication with the family is great and the nurses keep in touch with me. My father says that the food is very good and that the portions are large. I would definitely recommend Atria at River Trail to other people going through the same thing that I had to do. They were very nice, they helped us and answered questions, they made it very easy and made us feel comfortable.

What we like the most about the Atria at River Trail are the people, they are really nice. Both residents living there and the staff workers are very kind. Based on the experience we have had so far, we would recommend this community to other families.

The staff are friendly at this facility. Communication with the family has been okay. The food seems to have good quality and variety. It's been a good experience for us so far. I would recommend this facility to family and friends.

Atria at River Trail was my second choice. They just didn't offer the bridges option. It really was a great facility and I had a great tour experience, just not my very first pick.

The turned my loved one down for care due to care concerns that they couldn't provide potentially all the necessary care.

Atria at River Trail is a great place we give them 5 stars and we would recommend them based on the experience we have had so far.

Our family had an in person tour and we thought it was a beautiful community but for our loved one we just did not think it would be the best fit

The front desk is welcoming, it's a very clean facility, but parking can be a pain. It is a beautiful facility, the staff is kind but doesn't always communicate well. This has been my first experience so maybe it's common but you have to provide EVERYTHING for your loved on: toilet paper, hand soap (and that has to be special kinds that we were not told ahead of time) A lot is locked up in regards to bathroom toiletries and such, makes it hard to keep track of things needing replenishment.

My Mom loves Atria and both my brothers and I are very happy that she is happy. They take very good care of the memory care residents. Thank you for all your help. We would not have found Atria without A Place For Mom!!

They had staff that were wonderful and other staff that were not helpful at all. The community accused my family members of taking my loved one's hearing aides. The staff ended up finding the hearing aides at the nurses station. There was a staff member that went above and beyond to support my loved one during their stay here. The communication with the PT department was good when I could get ahold of someone. [Name removed] was amazing during the intake process and you could really tell she cared about the residents.

I am here every day to see my dad, I am so happy that I contacted you, otherwise I might not have known about Atria! Thank you! he people are outstanding the nurses, the support staff my dad loves it here. He always says to me my first choice is to be home but if I can't be home this is where I want to be. Although my dad is unable to participate in many of the activities due to his hearing and vision issues they have a lots of interesting activities for the residents. The cost is comparable to other facilities that I looked into actually a bit cheaper. I tell everyone I know who is looking for somewhere to send their loved ones to give Atria a visit.

The staff members at Atria River Trail are very caring and friendly and the community itself is very modern looking. The residents here resembled our loved one the best which was one of the main reason we picked Atria. The adopt what is called the social model so the residents before being accepted with go through a screening to see if they would be a good fit for this community or not

[name removed] passed away after her return from a psych evaluation that Atria ordered in response to an outburst. The whole send her then notify the family about it cause some stress. Topped by the fact that Atria was unaware that the facility they send people to does not allow visitors. So we went a week where we were not allowed contact with mom. On her return hospice was encouraged and she died days later. She fell twice. Not sure why the supervision wasn't quick to respond as they said they would be. They did have a lot of scheduled activities. Good base price but beware of add-on hours of care which it seems they wanted most residents to have.

Very welcoming. The staff is very sensitive to the onboarding process of your loved and how hard the transition may be in the beginning. They are very friendly and communicative and very transparent. They let you know what is going on.

This place is exceptionally nice. The staff is great, friendly. Every time I go to visit my loved one everyone is very nice, all the staff greets me by my first name.

The people are pretty friendly. They make newcomers and everyone feel welcome My loved one adapted quite well in the beginning and has adjusted well. I thought the food was delicious, and I think he's happy with it too. They have a lot of activities. I rate them highly overall.

Atria at River Trail comes just as advertised; its clean, very nice and professional. they have excellent communication and any issues have been addressed within a timely manner. my mom enjoys the activities, they keep her busy. i would say its on the pricier side, so they could maybe improve on that. however this community feels like a resort or hotel and fits my moms upscale taste. while walking through the halls you'll receive a lot of greetings from both staff and residents - to me, that indicates that the residents are happy to be there. they take good care of my mom and i would definitely recommend.