Atria at River Trail

370 North Weber Road, Bolingbrook, IL 60440


Atria at River Trail Community Entrance

About the community Atria at River Trail

Thoughtfully designed to help older adults enjoy greater well-being, Atria at River Trail is a newly built independent living, assisted living and memory care community serving the families of Bolingbrook and Naperville.

Whether residents select a spacious studio, one- or two-bedroom apartment, they will have access to a variety of convenient amenities, such as a fitness center, four-season sunrooms, full-service salon and spa and a movie theater.

Each day at Atria brings multiple opportunities for fitness, fun, creativity and connection. A dedicated staff is available 24 hours a day to provide discreet support and take care of the cooking, cleaning and transportation, leaving residents with more time to do as they please.

For people living with Alzheimer’s or other forms of dementia, Atria at River Trail offers forward-thinking memory care. This highly personalized approach focuses on physical activity, social engagement, individual care from specially trained staff and secure, thoughtfully designed spaces.

Studio apartments with flexible, month-to-month leases and no buy-in fee start at $2,995 per month. Additional care service fees vary. Studios in the memory care neighborhood start at $4,995 per month, care included. Contact Atria at River Trail to schedule a tour.

Atria Senior Living is a leading operator of independent living, assisted living,...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Atria at River Trail

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Atria at River Trail

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Kitchenette
Handicap accessible

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Beauty salon

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Recreational areas

Arts and crafts center
Fitness center
Movie or theater room
Raised garden beds

On-site dining options

Café or bistro
Private dining room

Activities

Devotional activities offsite
Art classes
Cooking classes
Educational speakers / life long learning

Reviews for Atria at River Trail

4

(22 reviews)

Write a Review

Cleanliness

4.3

Care services

4.0

Staff

3.5

Meals & dining

3.5

Activities

4.2

Value for cost

3.9

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1-20 of 22 reviews
5.0
June 3, 2021
Cindy J - Child of resident/client
Feels like home

I have a loved one in the community and am so pleased on the care she has received since moving in. Staff always ensure she is comfortable and always exceeds are expectations.


3.5
May 12, 2021
anonymous - Toured community
Our Tour Experience

Atria at River Trail was beautiful, and my loved one was actually set to move in there. But they had some scheduling changes and kind of messed that up. Hopefully they’ve gotten things together since then. We had to do some last-minute scrambling, and that was hard on us. I had already scheduled a moving truck, and we had to rush to find another place. They had influx of people coming back in that they really should have been more on top of.


5.0
March 2, 2021
anonymous - Child of resident/client
Verified Review
My review of Atria

We chose Atria at River Trail because they had a good special going on and the location was great for my sister. The room size that she is in is the next size up from the smallest available and it is adequate for her needs. The communication has been a little hit or miss. I would recommend them to others looking.


0.5
February 1, 2021
B. P. - Loved one of resident/client
New Community, and Totally Dysfunctional.

I would say it is an absolutely not to go there. It is a nice community outside that is new. The inside is chaotic which makes it poor quality of care for the loved one. The executive director promised things, and they don't return calls, or emails. Then the executive director got fired. The interim director never wanted to meet with me about my loved one. Then this director left. The new executive director hasn't followed up with me at all. We have made the decision to move our loved one out of the community.


5.0
December 22, 2020
Jim L - Child of resident/client
Verified Review
excellent senior living community in the western suburbs

The communication from the facility has been very good. The services and care my mom gets has been exceptional. 3rd party service has also been very good. I would recommend this facility to others


5.0
June 12, 2020
Anonymous - Loved one of resident/client
Verified Review
Upscale community

The units are small for the price. It is very nice upscale community. The management staff are helpful. The care staff and housekeeping staff are not good. The cooking staff is good. The food is very good. There is not much outdoor space. The other residents are nice. Microwaves are under the counters and hard to use.


5.0
March 19, 2020
Anonymous - Resident/client
Verified Review
Review of Atria at River Trail

I think this community is a very nice and comfortable place to live. I like everything about it. My apartment, the food, the social life provided to us. My experiences at Atria River Trail rates an excellent overall.


5.0
March 19, 2020
Marlene - Resident/client
Verified Review
Review of Atria at River Trail

Excellent service people. Beautiful new building. Very costly. Apartments could be larger. Very good diverse food but always room for improvement. Residents are warm and friendly. Happier her than I would have imagined.


4.0
March 19, 2020
June O'Donnece - Loved one of resident/client
Verified Review
Review of Atria At River Trail

It's a very good, social, and active home - great people working here and friendly residents.


5.0
March 13, 2020
Len Scholl - Resident/client
Verified Review
Review of Atria River Trail

The above 3 items were all important items helping me select Atria. As a resident of Atria for 17 months, I could not be happier.


4.0
March 13, 2020
June O'Donnece - Loved one of resident/client
Verified Review
Review of Atria River Trail

People working here are very friendly, helpful and caring. The residents are also wonderful. Lots of nice activities to do also.


5.0
March 13, 2020
Bob Baldwin - Resident/client
Verified Review
Review of Atria River Trail

I've lived here just over a year with my wife. The year has flown by because life has been very good. The people, other residents, and staff are friendly, and are fun to be with.


4.0
March 2, 2020
Anonymous - Resident/client
Verified Review
review of Atria at River Trail

Meals 3X daily (no more cooking). Various activities (movies, dinners). Friendships develop.


5.0
February 20, 2020
Carol L. Harrington - Resident/client
Verified Review
Review of Atria At River Trail

Great area. Wonderful people. Beautiful landscape. Plenty of outings to go to. Great food.


5.0
October 16, 2019
Incredible staff at a Atria - Loved one of resident/client

My mother-in-law has lived at Atria for about one year. We have been extremely pleased with her care, the meals, and the facility. Most outstanding is the caring and friendly staff. Everyone seems to love their job and treat the residents very respectfully. My mother-in-law lived at another assisted living facility and Atria is so much better. We are very happy she is Atria.


5.0
September 10, 2019
Anonymous - Loved one of resident/client

All of the people that work there are loving and caring. The place itself is very nice. Atria at River Trail offers a lot of extra curricular activities for the people that live there.


0.5
August 6, 2019
Anonymous - Loved one of resident/client
Can not recommend Atria

My parent was in the memory care unit. Within a week of moving in, the director left. They had only seven residents but were not able to handle the slightest variance from behavioral norms. They required an outside caregiving company 24 hours a day, seven days a week for my parent at an enormous additional cost and then they were not available to help the outside caregivers when they needed assistance. Maybe with the guidance of a new director, things can improve but we were not able to continue to pay what turned into five figures a month for Atria and the outside caregiving company.

Response from Atria at River Trail

August 7, 2019

Please know that we take your feedback seriously at Atria River Trail. I have shared your message with our team. If you'd like to personally speak further, please don't hesitate to contact us at [removed], and I will put you contact with the appropriate person.


1.0
August 1, 2019
Dude - Loved one of resident/client
Not able to manage dementia patients (at least not yet)

Atria memory care in Bolingbrook is fairly new at the time of this review with a limited patient population and a significant amount of unused capacity. The physical facility is fairly nice as memory care facilities go (and we've toured virtually all of them in this general area). They market themselves well and we had high hopes. Unfortunately, they have not (at least as yet) developed sufficient care protocols or gained the experiences needed to properly manage someone in my mother's condition (significant dementia but still often "there" with a desire to be as independent and mobile as possible). Additionally, they must be under extreme pressure to increase revenue with their currently limited patient population as they have used every trick in the book to get more money out of us (many of which are clearly unethical; if not illegal). Specific issues include but are not limited to: 1. Require us to hire an outside caregiving firm to sit with my mother 24/7 (and they'll kick my mother out if we don't do this). This costs as much as Atria itself and so doubles what we budgeted. Because we're paying for the 24/7 companionship, the Atria staff have felt free to ignore my mother entirely and don't even respond to emergency calls for assistance. 2. Send my mother to an inpatient psychiatric hospital if her behavior is anything less than absolutely perfect. As an example, my mother once took a bite of food off of her neighbor's plate (something you'll see 100 times in this cognitively-impaired population) and off she went to the psych ward for more meds. 3. We got phone calls for minor matters but not for major developments. There were as many as four or five call a day on things like she fell onto her butt getting out of bed but didn't hurt anything. When the doctor changed her meds though, no one told us at all and we had to find that out from the psych hospital when they sent her there a few days later. This is particularly egregious because Atria was aware that my mother has issues with a great many meds and that the topic of meds is at the top of our list of concerns. 4. In addition to the enormous monthly room fee that they quote you & sell you on, their contract also requires you to pay an additional monthly care fee that: a) They have sole discretion to set, and b) That they explicitly state does "not guarantee that you will any receive any specific level of service". Six weeks in, they doubled our care fee while changing nothing in their service levels (and, as explained above, made us hire, at our own additional expense, an outside caregiver to provide 24/7 services to my mother). We are talking about serious four-figure dollar amounts per month. 5. The billings we received were incorrect and nearly impossible to understand. I have spent my professional career working as a forensic accountant and am currently serving as the partner in charge of a consulting practice in that field at one of the Big 4 firms. I spent a serious amount of time studying these bills and managed to figure a lot of it out but, even with all my training & experience at this sort of thing, I couldn't make sense of a lot of it. I just got off of an hour long call with Atria about the portions I could not understand and, even following that call, there are four billed items that the two of us working together still can't figure out. It is beyond my ability to comprehend how such a simple transaction could be made so impossibly difficult to understand. Whoever created their billing system has a true gift for creating confusion. I truly could not have come up with something so difficult to decipher if it was my job to do so. I really hope that Atria can get its act together on these issues and all of their issues. The area is in desperate need of a quality memory care facility.


1.0
July 31, 2019
Just a Dude - Loved one of resident/client
Not Capable of Managing Dementia Patients (at least not capable yet)

At the time that I'm posting this, there are three other reviews for Atria and all three are glowing. So, hopefully my experience is an anomaly; but I need to tell it they way that we experienced it. So, here it is ... Atria memory care in Bolingbrook is fairly new at the time of this review with a limited patient population and a significant amount of unused capacity. The physical facility is fairly nice as memory care facilities go (and we've toured virtually all of them in this general area). They market themselves well and we had high hopes. Unfortunately, they have not (at least as yet) developed sufficient care protocols or gained the experiences needed to properly manage someone in my mother's condition (significant dementia but still often "there" with a desire to be as independent and mobile as possible). Additionally, they must be under extreme pressure to increase revenue with their currently limited patient population as they have used every trick in the book to get more money out of us (many of which are clearly unethical; if not illegal). Specific issues include but are not limited to: 1. Require us to hire an outside caregiving firm to sit with my mother 24/7 (and they'll kick my mother out if we don't do this). This costs as much as Atria itself and so doubles what we budgeted. Because we're paying for the 24/7 companionship, the Atria staff have felt free to ignore my mother entirely and don't even respond to emergency calls for assistance. 2. Send my mother to an inpatient psychiatric hospital if her behavior is anything less than absolutely perfect. As an example, my mother once took a bite of food off of her neighbor's plate (something you'll see 100 times in this cognitively-impaired population) and off she went to the psych ward for more meds. 3. We got phone calls for minor matters but not for major developments. There were as many as four or five call a day on things like she fell onto her butt getting out of bed but didn't hurt anything. When the doctor changed her meds though, no one told us at all and we had to find that out from the psych hospital when they sent her there a few days later. This is particularly egregious because Atria was aware that my mother has issues with a great many meds and that the topic of meds is at the top of our list of concerns. 4. The billings we received were incorrect and nearly impossible to understand. You should know that I have spent my professional career working as a forensic accountant and am currently serving as the partner in charge of a consulting practice in that field at one of the Big 4 firms. I spent serious time on these bills and could only understand so much. I just got off of an hour long call with Atria about the bills and there are at least four billed items that even their billing expert can't figure out. I simply don't trust that we aren't being robbed. I really hope that Atria can get its act together on these issues and all of their issues. The area is in desperate need of a quality memory care facility.

Response from Atria at River Trail

August 6, 2019

Please know that your concerns are important to us at Atria River Trail. If you'd like to personally speak further, please don't hesitate to contact us at [removed], and I will put you contact with the appropriate person.


5.0
July 11, 2019
Michael Murphy - Resident/client
Verified Review
Atria at river trail Bolingbrook Illinois

Mine is a different experience. I spent a month at Atria at river trail, due to recovery from an orthotipeic procedure , I wasn’t ready to go home from my 3 week stay in the hospital, and needed care for a short time, where I could continue with my therapy, and they were a perfect match for me. I wasn’t able to take a tour of the facility, due to my condition, but I did contact ‘A Place For Mom’, and they were able to direct me to several facilities that would be able to look after me. Their service was great!! It started with a personal visit by their representatives in the hospital, to assist me in making the right decision for my specific requirements. I was moved to Atria via private ambulance directly from the hospital, and had coordinated with my insurance provider to have a hospital bed, wheelchair, and commode riser delivered to Atria prior to my arrival. The folks at Atria accommodated me, by removing the bed from my apartment, to install the hospital bed. When I arrived at Atria, I was greeted by the director [name removed] and welcomed to the facility. I was quickly processed in by their extremely friendly office staff, and then down to the lobby ‘which is beautiful ‘ to be shown to my apartment. At this time I found out that my insurance providers representative had dropped the ball, and had delivered nothing to my room, had not been there, and had not notified the offices at Atria. After contacting my insurance providers representative, I was informed that they would not be able to deliver my order until the next day, and the hospital bed wouldn’t arrive for a week.. This is when [name removed] stepped in, he immediately changed my room assignment to their model apartment, told me that I could use a wheelchair until mine arrived the following day, and went out to Walgreens and purchased a commode riser for me, out of his own pocket!! That is the level of caring that you can expect at Atria. The meals were very good, not institutional by any means, several choices for lunch and dinner, and breakfast was like eating at your favorite local restaurant. I was there during lent, and am a catholic, so if I couldn’t eat what was on the menu du jour, I could have a special order prepared for me. Oh, and I could have a glass of wine with dinner! It is a very friendly place, with many daily activities, including attending a theater production, cooking classes, arts and crafts, concerts, etc. you get the idea. They have an in house theatre that shows documentaries, and favorite tv shows, and baseball games, They also have a well equipped work out room, and physical therapy is available there. Almost any service that you can imagine is avaiythere for you, from an on site hair care facility, to a bi-weekly happy hour mixer for the residents to get together and trade life experiences, and discuss current events. I highly recommend Atria at river trail, it’s a great facility for you, or your loved ones. Thank you [name removed], and your incredible staff for a great stay with you! [Name removed]


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Atria at River Trail offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Atria at River Trail has received an average review rating of 4 based on 22 reviews. See all reviews.

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