Ashton Grove

The place was amazing when we moved my mother in (approx 1.5 yrs ago). But ever since the previous directors left the facility the level of care and attention has been greatly reduced. On top of the reduced care, they are raising general rates by 15% as well as raising extra care tiers by approx 300%. We understand that inflation has affected us all and can swallow the %15, but 300% on the tiered care????? The timing is terrible due to the complete drop off in quality. Here is an example....My mother has the tier 1 add-on care we have been paying for. The RA would come in and unlock the medication drawer twice a day so she could take her meds. Cost was approx. $250/mo. We sort the meds and take them to her 1/wk. When we pick up the empty pill trays there was usually 2-3 spots still containing pills meaning she did not get those doses. So when we get a memo that states instead of $250/mo for this the rate will increase to $700/mo. Again this is during a pretty big quality down

The facility and grounds are attractive and comfortable. The staff are kind and friendly. The food is excellent. There are many activities provided for clients. I am confident that my mother will always have good care here.

Management only cares about themselves and making money. Doing things illegally and getting away with it. , Thinking they are untouchable. They have and are breaking liquor laws, labor laws, fire laws, they are knowingly putting memory care residents at risk. They lie to your face, serve awful food, treat employees so bad they leave, residents families have moved out good people due to the lack of care, cleanliness,daily activities. We need to stop them now before residents start dying off !! Do not believe their lies, management does not care about you or your family member

When we put our loved one in Ashton Groves Memory Care Unit in [date removed], it was an outstanding facility.. After corporate fired the Executive Director and her staff, things trended downhill. Forcing the memorary Care director out then doing the same to her replacement in short order. Things are not going good there any more. Several residents have been moved to other facilities by their families because of a lack of faith in AG leadership. Memory Care standards for Care, food, and activities have noticeably declined. We hope that the new Executive Director and hopefully a permanent fill for the Memory Care Director will greatly improve matters. Comments below reflect the MC Unit, not AG as a whole.

The Ashton Grove community is very clean and everything is well kept. The people are friendly and what really was the deciding factor was our mom, over the other communities we toured she liked this one best. She said it felt very cozy'. She is happy there, entertained and never bored.

The staff gives their best effort every day in dealing with all of us that function at different levels. The facility is well appointed and great place to live. Most of the residents are happy to live here. Some don't understand why they're here, but others try to help them to adjust. It's a great atmosphere. Laughter is practiced here everyday.

We have lived here 1 year and 7 months. Very well arranged living spaces in Cottage. Management is very willing to work with us to remedy any problems that may have come up. We are very satisfied and happy with our choices to move to Ashton Grove

My mom is a resident at Ashton Grove. The decision to move mom was very difficult and emotional. The entire staff was absolutely wonderful. They were attentive, compassionate, professional and very accommodating. Mom has been treated with kindness and respect. The facility is beautiful. It is clean, welcoming and hosts many activities. Ashton Grove is a place that everyone would be proud to call home.

This is a brand new community. I get along with the staff really well and my loved one can be difficult but they handle it well. My loved one is diabetic and they watch her dietary needs to make sure that she is good to go. They have a sorority that comes into the community for activities, and an outside area for them to hang out in. Everything is in one payment and that is nice that there is no extra cost unless cosmetic things.

My mother in law was only here for 2.5 weeks. We chose Ashton Grove because of what they had to provide and the facility was brand new. She was only the second person to be in here which was a big factor in the middle of the pandemic because we knew she would be getting better on on one care. the room sizes here were very good. They were fantastic with communication, they sent pictures of her, emails, texts, etc. We built a relationship with them before we moved her in and they were constantly checking in on her and things like that. I would recommend them to others looking.

We have been more than happy with the quality of care, attention and personal touches Ashton Grove Senior Living has been providing for our Mother. Ashton Grove's entire staff goes above and beyond. If you are looking for a clean, friendly, small town experience for any of your loved ones, I highly recommend. Go visit, what you see is what you get!! They offer different levels of care, so take an opportunity to check it out before it becomes something that is necessary.

My neighbor and friend moved to Ashton Grove and he recommended I tour. I did and really was happy and am going got move soon. Your staff made it go great - especially [name removed] answered everything.