Arden Courts of Northbrook

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31 Reviews

• (16)

  A Place For Mom

• (15)

  SeniorAdvisor.com

Arden Courts itself have a good vibe/environment with the way it is set up with the pods. It is also very cheery and bright. The administration was great, they had support groups for parents and children of the residents who were in the facility and things like that. We did have one unfortunate issue with some of the staff, they stole her ring that she has worn for 70 years off of her finger. Overall, it was a nice facility and I would recommend to others as long you can afford it.

Putting your loved one in memory care is never an easy decision, but when you arrive at the point when it is necessary it can be overwhelming! My mother has been there two years. Arden Courts is different than other memory care facilities for a few reasons. First, when you walk in, it doesn't feel sad. It feels like a place full of life and community. Second, the physical setup of the building is very helpful to people living with dementia. There are four wings in which the residents live, organized around a central community space. This space has large windows that let in plenty of natural light and have sofas and chairs for lounging. This space is sort of circular, so the residents can wander without getting lost. It is just large enough to give the residents a feeling of freedom, without overwhelming them. Third, there is lovely, secure outdoor space that is available to the residents, weather-permitting. Again, it is circular, so they can follow a path around the building without getting lost. There are picnic tables and outdoor furniture for lounging, plus nicely maintained gardens. The physical spaces are very nice, but the staff is what makes Arden Courts really special. [name removed], the marketing director, made me feel welcome from my first phone call, despite my dithering over whether or not it was the right place for my mother. She never pressured us, and was always responsive, kind and understanding. [name removed], the Executive Director, is also fantastic and I never worry about bringing her my concerns. She is super accommodating and kind. The caregivers are wonderful and patient, and if I'm being honest, should qualify for some kind of minor sainthood. [name removed] has been like an angel for my mother. I was initially very concerned about how my mother would adapt to the transition to Arden Courts, but it was extremely smooth. She seemed very reassured by the rhythms of the place; everything happens on a reliable schedule, which is very comforting to people with dementia. The staff know how to handle the transitions well. The community at Arden Courts isn't just for the residents, either. On my mother's first day at Arden Courts, as I was leaving I broke down and cried. Another relative hugged me and told me that we were all family now, and that has been true. I've gotten to know so many wonderful families at Arden Courts. If I could have done anything differently, I would have made the decision to send my mother to Arden Courts probably a year to 18 months earlier. If you are considering memory care for your loved one, I would strongly encourage you to consider Arden Courts. Memory care is all they do; they will understand your struggles and know how to move forward with you.

I toured here when I was looking for a place for my Aunt and everything was going great. I was going to have her stay there for a bit but they backed out on me last minute. The facility was kept pretty clean but the building itself was set up kind of weird. It was like four square corners with maybe 10 rooms per square. They talked about the different activities that they would provide, balloon toss and painting being a few. I would’ve loved for my Aunt to go here but they backed out last minute and didn’t give me an explanation why.