Arbor Ridge

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The staff members and their care services are top notch, everyone has greeted us so kindly and welcomed us with open arms. The meals that our loved one likes because she is a very picky eater are ridiculously good, but all the meals are great. The activities are still restricted because everyone is not vaccinated yet, but the dining room is back open. The grounds, architecture, the apartments just sold us immediately on a different level. We instantly choice and committed to this community.

I would tell people this community has a lot of turnover. They don't respond quickly to the resident's call buttons. The resident's rooms aren't cleaned like they should be. Before COVID the food was good when dining in the dining room. After COVID the food was delivered to the resident's rooms with little options. The dinner is served at 4 pm. There is no other option for the residents to eat. Lunch was finished at 1 pm. The meal times weren't spaced out correctly.

A smaller facility but very nice. Relatively clean and has suites with a layout perfect for my Dad. The floor plan meanders with lots of windows and garden areas. They do accept Medicaide patients. Probably the most affordable facility we toured so far.

We are so grateful that we chose the Amethyst Arbor as my mom's new home. [Name removed] provided multiple tours to assure that our family members were all comfortable and all of our questions were answered. He was very kind and patient. Everyone involved with my mom's move in were wonderful. Unfortunately, my dad was hospitalized and diagnosed with metastatic cancer on the scheduled move in day. He died 2 1/2 wks later. All of the staff was very compassionate and attentive to my mom while my dad was dying and after. Our whole family got to spend time at the Amethyst and were all so impressed with how lovely our mom's apartment is and how beautiful the common areas are and how wonderful the staff is. Everything is bright and cheerful and homey! The grounds are so beautiful with flowering bushes and grass. The whole place is immaculate and never has bad odors. There are so many helpful services. It has been such a huge assistance and relief to our family. My mother is kept safe. The dining room is lovely and the meals are very good. The service is excellent. The residents seem happy and well cared for. I hear all of the staff calling the residents by their names. My mother receives continuous competent and loving care. She feels very safe and we have confidence in the very efficient staff. Everybody is so helpful and loving. I am a nurse and have very high standards. I am totally impressed with everything! Every medical professional I have spoken to who knows the Amethyst has nothing but positive feedback. Most of all, my mom is happy with her new home!

This was a nice place and very clean, but just not the right fit for my independent father. If it was just my mom, it would have been very nice for her.

Location is perfect and the facilities seemed appropriate for my parents needs. Size of apartment is good and everyone seemed happy there. Will be in contact again with [name removed] again. Staff very helpful.

Location is perfect and the facilities seemed appropriate for my parents needs. Size of apartment is good and everyone seemed happy there. Will be in contact again with [name removed]

I would not recommend this place to others unless they were terminally ill. When I was touring the facility I saw a room that had two beds that were toe to toe with each other and they placed a curtain around them. To me this was just on a low level that I did not feel comfortable placing my loved one here. It seemed really scary looking and you had that feeling of being in a really old hospital. Not at all homey.

Since moving my loved one into Amethyst Arbors, nothing seems to be turning out as we expected. The place is too big and confusing for her, and I don’t feel that she gets enough help from the staff. She’s always anxious, stressed, angry, and depressed here. We are giving it a little more time to see if she warms up, but I feel unsure. I would not recommend this community to others.

This community is located in a nice area. The community is very nice very open and airy. The staff is nice very friendly and very accommodating when you ask them to do something they get right on it. . Mom really enjoys being here. She likes the food good portions. They offer a lot of activities. It is just a pleasant environment to be in.