American House Halls

The staff listened to my concerns during the initial tour. It was not the usual "dog and pony show' sales pitch. The staff at American House is fantastic. The food menu needs to improve. The staff cares deeply about the well being of the residents.

They have wonderful people there, it's a friendly group. The head nurse is outstanding. They do a good job with care services, and they take my loved one to meals, My loved one is not too fond of the food. They offer plenty of activies. It is very expensive. I picked this place because, I needed to find a place rapidly, and they were one of the first places that we in touch with. They got my loved one in there pretty fast, and took care of business right away.

I have recommended the community to others. The staff are good at communicating with the family if there are any changes about my loved one. The staff are super nice and friendly. They really try to assist the residents needs. The community is very clean. There are three meals a day served along with snacks for the residents. They will try and accommodate the requests if there is not something my loved one likes.

Our loved one is still settling in ad adjusting with the new transition and changes, but so far everything is going great we have no complaints. American House came recommended to us and we would recommend them to other families looking for a community for their loved ones.

This is a nice community and my loved one is comfortable here. The food could use improvement in the style and portion sizes. The residents were used to actual meals and now it is a lot of sandwiches for meals. It has been disappointing to the family and residents. I understand this might be due to lack of staff in the kitchen. The staff is pretty good about answering questions and concerns about my loved one. There are time that they don't get back to you and you have to ask your question again.

I cant find anything negative to say about Elmcroft, I'm glad to find a place that my loved one is being well taken care of.

The staff is very friendly and nice and they truly love the residents and families. They have activities available for the residents and the food is very good. I would recommend this community to others based on my experience

We chose Elmcroft of Halls because it was closest to her significant other and their availability at the time. The room sizes here are fine for my mothers needs. She said she likes the food and is happy here. The best part about the community so far would be the cleanliness. I would recommend the facility.

You won’t find a better community. The care are staff are absolutely wonderful!

We are very happy with the care my 94 yo mother receives at Elmcroft Heartland Village. The staff and nurse on duty are always cheerful and very attentive to the residents. The food is delicious and prepared fresh. The activities are fun and family is invited at least once or sometimes more to special events. Overall we are very happy with my mother's care at Elmcroft and highly recommend it to anyone looking for excellent care of their loved one.

Another nice community I had no complaints. The community was in a nice setting almost felt like you were in the country. The staff was very nice and friendly. The community was clean and looked good inside and out.

I would give this community an A+ in everything. My mother is still taking some time to adjust with her move to this community. However I'am pleased with all they have done for my family. I know she is in good hands, the staff is great. They are very helpful, friendly, and genuinely concerned about their residents. When I visit the community is well maintained. They provide good activities, and nice meals for the residents. This is a community I would recommend, it is working out well for us.

My sister, Mother, and I visited with [Removed] on June 3rd. She gave us a wonderful tour, fresh rolls, introduced us to staff and residents, and let us meet Miss [Removed] to see the set up of her apartment.

My sister was here and it was wonderful! The cleanliness is a 5. I think it's a good option for families looking into similar communities.

They offer a lot of daily activities. The staff are friendly and encouraging. Mom really likes the food. They keep the community clean. This community has a homey feel to it and I would recommend it.

The caregivers seem to truly care about the residents, respond as quickly as possible when assistance is needed. The food is very good. They have a schedule of exercises & therapy. The facility is very clean, no offensive odors. Outside very clean & beautifully landscaped. A very pleasant facility & the family of a resident can feel comfortable & assured of good care for their loved one.

We moved my mother here after trying to care for her in our own home. We are extremely pleased with the professional and caring services that Elmcroft provides for their residents and their families. My mother is a diabetic and she enjoys 3 healthy and delicious meals every day. She is also provided with snacks throughout the day. The caregivers and nurses nurture and care for each resident based on their needs. The management staff communicates monthly (sometimes weekly) with family members to assure that their loved one is being cared for appropriately. I would recommend Elmcroft of Halls to anyone struggling with a decision for the care of their loved one. We are blessed to have a place like Elmcroft so close to our home.