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The staff listened to my concerns during the initial tour. It was not the usual "dog and pony show' sales pitch. The staff at American House is fantastic. The food menu needs to improve. The staff cares deeply about the well being of the residents.... Read more
This homey community is located just a quarter of a mile north of the original Halls Crossroads of Andersonville Pike and Emory Road in northern Knox County. Surrounded by the picturesque Appalachian countryside, American House of Halls offers assisted living and memory care services with gorgeous panoramic views of Black Oak Ridge. They provide a secured environment that is managed by trained healthcare personnel, and residents can receive as much or as little support with activities of daily living as they need.
The maintenance-free community offers a homelike atmosphere and comfortable, well-appointed apartments. American House Halls employs a skilled and compassionate team that provides nurturing and individualized care for residents. They also provide their signature life enrichment program to explore opportunities with meaningful interaction. Other amenities include chef-prepared meals, daily activities, an enclosed patio, and comfortable common areas.
American House Halls is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Our family had an in person tour and right away when you walk in it just feels like a nursing home and we knew right away it was not going to be the place for our loved one
The staff listened to my concerns during the initial tour. It was not the usual "dog and pony show' sales pitch. The staff at American House is fantastic. The food menu needs to improve. The staff cares deeply about the well being of the residents.
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This was an okay community. The wouldn't take my loved one due to prior medical notes from another community. It felt more of a sales pitch by the community for occupancy. The basic care needs are met.
Response from American House Halls
September 23, 2022Bruce, thank you for taking the time to visit our community! We appreciate your feedback.
They have wonderful people there, it's a friendly group. The head nurse is outstanding. They do a good job with care services, and they take my loved one to meals, My loved one is not too fond of the food. They offer plenty of activies. It is very expensive. I picked this place because, I needed to find a place rapidly, and they were one of the first places that we in touch with. They got my loved one in there pretty fast, and took care of business right away.
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3.5
Response from American House Halls
September 19, 2022Thanks so much for your feedback. We appreciate you being open and honest with us.
I have recommended the community to others. The staff are good at communicating with the family if there are any changes about my loved one. The staff are super nice and friendly. They really try to assist the residents needs. The community is very clean. There are three meals a day served along with snacks for the residents. They will try and accommodate the requests if there is not something my loved one likes.
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Response from American House Halls
July 11, 2022Carol, thank you for the 4-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
Our loved one is still settling in ad adjusting with the new transition and changes, but so far everything is going great we have no complaints. American House came recommended to us and we would recommend them to other families looking for a community for their loved ones.
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Response from American House Halls
June 27, 2022Thank you for your positive feedback and for taking the time to post this review!
This is a nice community and my loved one is comfortable here. The food could use improvement in the style and portion sizes. The residents were used to actual meals and now it is a lot of sandwiches for meals. It has been disappointing to the family and residents. I understand this might be due to lack of staff in the kitchen. The staff is pretty good about answering questions and concerns about my loved one. There are time that they don't get back to you and you have to ask your question again.
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Response from American House Halls
March 14, 2022Daneen, thanks so much for your feedback. We appreciate you being open and honest with us. As the new owners and manager of American House Halls, we always aim to deliver a great experience. American House acquired this community in January of 2022. At American House, Our residents and their needs are our top priority. If you’d like to discuss your past experience further, or you have recently experienced these issues, please reach out to our home office and let us know how we can help.
I cant find anything negative to say about Elmcroft, I'm glad to find a place that my loved one is being well taken care of.
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Response from American House Halls
March 29, 2022Thank you for your positive feedback and for taking the time to post this review.
Our family had an in person tour and our tour experience was completely fine. Our loved one just decided to go with another community because of its location, she was more familiar.
Response from American House Halls
March 29, 2022Thank you for taking the time to visit our community! We appreciate your feedback.
The staff is very friendly and nice and they truly love the residents and families. They have activities available for the residents and the food is very good. I would recommend this community to others based on my experience
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Response from American House Halls
March 29, 2022Brenda, thank you for the 5-star review of our community! We really appreciate you taking the time to share your feedback and being so open with us.
We chose Elmcroft of Halls because it was closest to her significant other and their availability at the time. The room sizes here are fine for my mothers needs. She said she likes the food and is happy here. The best part about the community so far would be the cleanliness. I would recommend the facility.
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Response from American House Halls
March 29, 2022Thanks so much for your feedback. We appreciate you being open and honest with us.
You won’t find a better community. The care are staff are absolutely wonderful!
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Response from American House Halls
March 29, 2022Ryan, thank you for your 5-star review of our community! We appreciate your feedback.
We are very happy with the care my 94 yo mother receives at Elmcroft Heartland Village. The staff and nurse on duty are always cheerful and very attentive to the residents. The food is delicious and prepared fresh. The activities are fun and family is invited at least once or sometimes more to special events. Overall we are very happy with my mother's care at Elmcroft and highly recommend it to anyone looking for excellent care of their loved one.
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Response from American House Halls
March 29, 2022CBJ, thank you for your positive feedback and for taking the time to post this review.
Another nice community I had no complaints. The community was in a nice setting almost felt like you were in the country. The staff was very nice and friendly. The community was clean and looked good inside and out.
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3.5
Response from American House Halls
October 5, 2017Thank you for your kind words! We are glad to hear you had a pleasant experience.
I would give this community an A+ in everything. My mother is still taking some time to adjust with her move to this community. However I'am pleased with all they have done for my family. I know she is in good hands, the staff is great. They are very helpful, friendly, and genuinely concerned about their residents. When I visit the community is well maintained. They provide good activities, and nice meals for the residents. This is a community I would recommend, it is working out well for us.
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Response from American House Halls
September 29, 2017Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we love having your mother here.
My sister, Mother, and I visited with [Removed] on June 3rd. She gave us a wonderful tour, fresh rolls, introduced us to staff and residents, and let us meet Miss [Removed] to see the set up of her apartment.
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Response from American House Halls
September 29, 2017Thank you for your feedback! We are glad you enjoyed your tour and had a positive experience with us.
My sister was here and it was wonderful! The cleanliness is a 5. I think it's a good option for families looking into similar communities.
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Response from American House Halls
September 29, 2017Thank you for your feedback! We work very hard to create the best environment possible for our residents!
They offer a lot of daily activities. The staff are friendly and encouraging. Mom really likes the food. They keep the community clean. This community has a homey feel to it and I would recommend it.
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Response from American House Halls
September 29, 2017Thank you for the feedback. We are glad to hear your mom is loving her new home!
The caregivers seem to truly care about the residents, respond as quickly as possible when assistance is needed. The food is very good. They have a schedule of exercises & therapy. The facility is very clean, no offensive odors. Outside very clean & beautifully landscaped. A very pleasant facility & the family of a resident can feel comfortable & assured of good care for their loved one.
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Response from American House Halls
March 29, 2022Sharon, thank you for your positive feedback and for taking the time to post this review.
We moved my mother here after trying to care for her in our own home. We are extremely pleased with the professional and caring services that Elmcroft provides for their residents and their families. My mother is a diabetic and she enjoys 3 healthy and delicious meals every day. She is also provided with snacks throughout the day. The caregivers and nurses nurture and care for each resident based on their needs. The management staff communicates monthly (sometimes weekly) with family members to assure that their loved one is being cared for appropriately. I would recommend Elmcroft of Halls to anyone struggling with a decision for the care of their loved one. We are blessed to have a place like Elmcroft so close to our home.
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Response from American House Halls
March 29, 2022Thank you so much for your feedback, Sara. We are honored to serve your family.
See what the neighborhood has to offer and what’s nearby:
American House Halls offers Studio, 1 Bedroom and Semi-Private. Learn more.
American House Halls has received an average review rating of 4.4 based on 26 reviews. See all reviews.
Call (865) 925-2668 to reach a resident at American House Halls.
To reach a resident at American House Halls call: (865) 925-2668
3.8
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4.2
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4.3
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4.2
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4.4
(21 reviews)Studio, Semi-Private
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4.0
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4.5
(44 reviews)Studio, 1bd, Semi-Private
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3.7
(13 reviews)Studio, Semi-Private
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3.9
(7 reviews)Studio, 1bd, 2bd
Conveniently located at 7700 Dannaher Drive near North Knoxville Medical Center at Emory Road and Interstate 75, Morning Pointe of Powell is a 55,000 square foot single-level, state-of-the-art assisted living community on ten acres offering 53 spacious apartments with multiple floor plan choices....
4.1
(8 reviews)Studio, 1bd, Semi-Private
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.