WellQuest Living

They were a bit slow getting back to me regarding information but that than that it has been a fine experience

Both of my parents recently moved into Oakmont of San Rafael from out of state. We spent more than a year looking at places, and I have learned that it is alllll about the people. Many places are beautiful and clean and have all the activities and great food, but what I think matters most is who is taking care of your parents. It's just like preschool...who do you trust to look after your children? From the director to the restaurant staff to the custodial staff and the technicians, the people here make it bright and fun and warm. The residents are also great! I often visit at lunchtime, and my parents are always eating with someone interesting. Everyone we have met is kind and articulate and warm. So while Oakmont San Rafael is clean and beautiful and new, and has all the the luxurious features we like, it is actually the people here that make it outstanding.

I could write pages about the positive qualities of Oakmont Cardinal Point. The competent, caring, thoughtful - and friendly fun - staff have been well documented, as has the location on the estuary, architecture, and decor of our building. Having varying levels of exercise classes is a much appreciated positive for me. I also like the other many and varied activities available. The best part is that I can maintain my own autonomy: either join a group or enjoy my own space. Of course, transitioning into a senior facility means letting go of some of our lifestyle; to my surprise, I realize that I have gained so much more than I lost. The acclimation process can be a challenge, but OK if managed with humor, interest in others - and patience. An example would be learning the protocols of our dining process. Very good food, by the way. Here at Cardinal Point, I am happy, safe, content, and have a strong sense of being well cared for.

We chose Wellquest of Menifee Lakes because they are close to home, the facility was very clean and new, and everyone was very friendly. It just seemed like the best fit for my loved one and it has been. The staff are very helpful -anytime I have had any question or concern they take care of it. They are great with communication if anything is going on as well too - they are just overall great people.

The staff is very compassionate, and is willing to help you with anything you need.

Wonderful office and wonderful people. Delicious food and excellent amenities

My wife and i moved into a great apartment at Cardinal Point 12 years ago. Regrettably my wife passed away a year ago and I live alone so I depend upon all of the services of this facility. The food is very high quality and varied and well prepared and the care is friendly and professional to keep residents safe, secure, and well entertained.

My father states the food was good at first when he moved in. Lunch is best. Dinner is hit and miss. He stated the quality of food has gone down

I really liked Carmel Village. If it were me, I would have chosen it. But my mom liked another facility better. I liked the grounds and the apartments. They also had plans to make a 24-hour deli kind of thing where you could grab a snack if you were hungry.

Everything is going well and we have had no complaints. It has been a good experience and so far they are taking very good care of my loved one.

We moved my parents to Pasadena Highlands seven years ago when a health crisis made it necessary for them to leave their house. As my mom said, "If you can't live in your own home, Highlands is a great place to be." Highlands personnel cared for them in assisted living until my mom passed in 2019, then helped us know when it was time, more recently for my dad to move to Memory Care. He did great there and when it was time for him to go, they brought in hospice and made sure his passing was a peaceful one and that we were kept informed throughout. The caregivers are kind and caring and I highly recommend.

Mom moved in to the Oakmont in San Rafael less than a few months ago. The Traditions memory care team at Oakmont and other team members already feel like family members for Mom and me. This has been a tough transition for both of us and the team has really been so compassionate and supportive. I live close by and I'm able to drop by every day to visit and join in activities like daily morning stretches, brain games, garden picnics, and Thursday live music (so great!) Everyone from the receptionists, the management team, the med techs, the care givers, and the activities team truly care about what they are doing and give 150%. My family is so grateful for the loving care that the the Oakmont team provides for my Mom. And, I appreciate the emotional support and responsiveness whenever I have any questions or concerns. When faced with challenges, they are quick to find solutions. We feel lucky we found Oakmont.

From the moment I drove up to take a tour of Carmel Village it stood out as just a beautiful setting for a active community. I wish all assisted-living communities could look this good. And the staff above and beyond helpful with answering my questions.

Oakmont of San Rafael is a brand new facility. That was one of the attractions we had because we actually got to walk around and pick out the room we wanted. The caregivers really get to know the residents on the memory care side. They know the flow of what each of the residents like and do not like to do. They keep in great contact with the family, if I do not get an update in person then they email once a week to give progress reports and have been very responsive. The food is excellent, it is like eating at a restaurant and the meals are chef prepared. Residents get to choose off of a menu as well. The activities are wonderful, every time I go to visit mom she kicks me out because she has plans to go do something. I would absolutely recommend Oakmont to other families.

The community is very clean and the staff members are super friendly. They greet all the visitors when they come and they always say hi to us when we are out and about. The dining service is really good but sometimes the meals are a little hit or miss.

We've had a very good experience. I've already recommended them to another family member of mine. They're very friendly and very open. They're wonderful at meeting my loved one's needs. The facility is huge, and very clean. I've been very impressed.

We chose WellQuest because they were recommended to us. It was a new facility when we toured and we were impressed with it. They just got a new activities director and the activities are really starting to ramp up. My mom was in memory care and the food was not great, now she is in assisted living and the food is much better quality. The only thing that sucks is getting here, traffic can be bad during certain times of the day. Visiting hours right now are 7-7 and you have to take a covid test that is $10 before you can go in. Overall I would definitely recommend them to others looking.

We chose Carmel Village because I like the ambiance of the grounds, they are very pretty and well kept. I also really liked [name removed] the sales director, he did a great job at showing us around and giving us all the information we needed. Out of all the facilities that we looked at, this was the best by far. It is also a pet friendly facility which is perfect for us since we have a little dog. I would definitely recommend them to others looking.

Pasadena Highlands is a wonderful senior community! Staff is friendly, professional, clean & great with seniors. Highly recommended. Definitely tour this community!

We had a great tour with The Commons. The reason we decided against this facility was due to the inconvenient parking situation.