Vitality Senior Services

Very friendly and lots of activities with willingness to tailor activities to their clients. But, to me, they did not seem as happy or cohesive as a team as the facility I chose. Apartments are very nice. Facility very clean and well taken care of. One of the best I looked at but just not a good fit for my parents.

We liked this community when we visited. This community was our first choice, unfortunately they said they were not able to accept my loved one. This is a beautiful community and the person we met during the tour was nice.

I had recently spoke to the staff at this community for a possible living situation for my mother in the future. They where very kind and knowledgeable about there community as well as answered any questions I had for them. They just did not have the available bedroom that mom wanted. They only had studios and that would not work for her.

I toured this community for the care of a friend. The staff was nice and helpful to answer the questions I had on the care that is offered. The meals were appealing and they offered a lot of nice activities for the residents. I would recommend that families tour this community for the care of a loved one

I really liked Brookdale when I toured. The facility was nice and the person that took me round was friendly. They were upfront with me and told me they would not be able to handle my uncle's level of care, which I appreciated rather than having to move him to another facility later.

The staff at this community were friendly and the community seemed clean. The rooms were not as big as the community we chose. This community was a little more expensive than what we were looking for.

I was there visiting a resident for his birthday. The staff was informed the date of his birthday and that 3 family members will eating lunch with him. We arrived for lunch and a table wasn't set for us to have lunch. People in the dining room were notified that we would be eating lunch that day. I thought it was disheartening that nothing special was done for his birthday. I thought a little birthday cake would have been nice. Totally disappointed with the event. Just thought you would like to know.

I want to inform you that the care and assistance given to it's residents are inconsistent with your goals and objectives. I have witnessed laundry in hampers untouched for weeks. I have heard of complains of clothing getting lost or left in washers for days on end. I witnessed a resident informing an employee that his toilet is stopped up and was assured that it would be taken care of quickly. The resident and I waited for over an hour expecting someone from house keeping to show up with a plunger. One employee was sitting at a table studying and others were busy in conversation that had nothing to do with care for its patrons. I finally asked the person studying to notify house keeping of the problem. House keeping was gone for the day so I asked her to locate a plunger to unplug the toilet. She located a plunger and handed it to me to fix the problem. It took me less than 5 minutes to fix the problem that I thought the employee should have done. I am upset that this wasn't taken care of in a reasonable time;

My mother was at Maristone of Franklin for a respite stay and it was a good experience. We were very happy with the care she received from the nursing staff and caregivers. I would recommend them because we had a positive experience.

I had a very nice tour of this community. It is a very nice place, and I enjoyed my tour. This community has a very homey atmosphere. The staff was friendly. It is a very nice looking community. The residents I met expressed their joy of living at the community. I liked this community, it is good community.

The staff at Chandler are awesome and they seem to truly love what they do. They are kind to the residents and enjoy coming to work everyday. They offer dining room style meals. The food is ok, however I think they could have a few more fruits and vegetables. They offer a lot of activities and the activities director is right on the ball. He is good at encouraging the residents to participate in the activities. The community is clean, bright, open and I would recommend it.

Pretty much on par with all the other places we looked at, but as it was right in the back yard of one of my brothers, and I didn't want all the caregiving to fall on just one person, I decided against it. Very clean, the residents are all well groomed, I would move in myself.

The Brookdale Long Cove Pointe was a very nice place. When we went for our tour, we noticed that the place had multiple stories and we were actually looking for something on one story. Other than that it was a very nice place with nice people.

Brookdale has a nice atmosphere and environment. My mom likes the staff and they make her care and atmosphere much better. They are dedicated and compassionate. They offer a variety of activities but mom in not too involved. We are working on encouraging her. She get nutritional meals and is just enough for her small appetite.

This is a larger community and not quit what we were looking for. It seemed clean and the staff we met were nice. There are multiple levels and different staff for each level. This location was a little farther than we liked.

The people I met during my tour were nice and knowledgable. This is an older community and it did not feel like it was the right fit for us. The community is clean and I do not have anything bad to say.

I did like this community. The staff was helpful and answered the questions we had. They were not able to assist us with certain needs that my father needed, but were nice. I think others would be happy with everyrthing about this community.

My parents are doing very well here at this community. They have adjusted well to it, and so far they like it. I know they are safe and in good hands here. They have good staff, they are good at what they do. They do have activities offered. They are pleased with the meals. Overall everything has worked out very well. This is a community I would recommend, it worked out well for us.

Our tour of this community was a good one. From what I saw everything appeared to be well maintained. The community is nice and clean. The staff was kind and informative. It was a pleasant tour, but not the place for my mother in law and her needs.

I really liked this community and the friendliness I felt from the beginning. As a daughter, I wanted to make sure the people caring for my Dad were great and he got what he needed. This was a tough transition for my family and every day I'm thankful we made the decision to move him to Brookdale. The people truly are great and my Dad is happy and is adjusting well.