United Church Homes

Slow response to answering call alert bell to meet tenant's need. Need descriptions of what activities are when the tenant is new to Glenwood, so they can determine if the activity is something they are interested in. To have a meal with my Mom was $16.00 for a half of a sandwich and a small serving of cottage cheese. I had water to drink. I won't be ordering food anymore. My Mom has dementia and her laundry is not put away according to seasons which I have summer and spring in her dresser and fall and winter in her chest of drawers. She isn't able to separate clothes appropriately or find them without a problem. We appreciate the snacks that are brought to Mom each evening but they are accumulating on the counter so either a snack shouldn't be offered or the uneaten items should be discarded. I would think it best not to offer them if the tenants already have plenty so not to be wasteful.

Our tour at The Polaris was very good and very informative. They gave us all the information we needed. We just decided we weren't ready for multiple level apartment living. Also, the rent included three meals a day, which we didn’t really need.

I chose The Polaris Community because they had immediate availability and they had all of the amenities that other places had minus the covered parking for a lesser price. The apartment sizes are adequate. They have units with a washer/dryer (all in one) available but they are not very big and cannot handle larger loads of laundry. They also have single washers and dryers available on each of the floors as well and those can handle the larger loads. I would recommend this facility to others looking.

The reason we picked this community was the location and the newness, The Polaris Community is brand new, Overall when the chef is there our loved ones like the meals but when the chef isn't there it has been hit or miss due to the staff turnover.

This is a great place to be. They are brand new and they are experiencing some growing pains with the meals and dining. The meals aren't not as promised such as five star meals. The taste, selections, and quality need improvement for the meals for the residents. Some of the activities available include: puzzles, painting, and more for the residents to choose from to participate in. The staff communication with the family is great. It would be nice to see the suggestion that the residents be put in place, rather than just hearing the suggestions from them.

We chose Polaris Community because of the cost. It was also a brand new facility and they had great move in rates and deals. It is very clean and modern and they have great amenities offered. The staff are very friendly and accommodating. They have a social worker on staff and she is very helpful. They have been having issues with the serving staff and the food apparently has not been very good. They have monthly meetings with the director and the residents have been complaining about it for a while, but no changes have been made yet from what I have heard.

This is a really nice place. The staff are very friendly and nice to work with. The community is very clean. The staff have been good to work with and they know who I am and if there is something they need they find me quickly. The care is good for my loved one. The food is good as well. Some of the activities they have are bingo, movie night, field trips, crafts, religious services, happy hour, and more for the residents to choose from.

This is a comfortable and friendly community. In many ways, this community behaves much like extended family. Many activities encourage large group and small group participants.

Was very welcoming and [Removed] was great host.

I have no complaints about the tour I had of this community for my loved one. The staff where on time to our appointment and made sure to provide us with lots of great information as well as answer questions we had for them in detail. The property was clean and nicely maintained which I was impressed with. It just did not fit in my mothers budget the way we needed it too.

Great community, and my tour of it went well. Everyone was very kind to my family, and myself. I was pleased with all they did for us. They were very informative, and helpful.

This was a solid place, pretty much had everything my mom would need. Could not really find any faults. However the other place we looked at was just a bit better.

I think they do a good job overall at Waterford! They really put a lot of effort into helping her get acclimated into the community, and assigned her a resident "ambassador" to help introduce her to the community and get settled in. Everyone here is very friendly, and I think they do a great job looking out for the people that live here!

Really liked this facility. Staff were friendly and informative. Very clean. Two notes: 1. the apartments are a bit narrow for a wheelchair; 2.whether she can do independent living although we can schedule additional help. This is a top contender. Too bad their specials are ending today.

It seems very clean, the only disappointing thing is the cleaning they do in their rooms. I'm very disappointed with what is supposed to be a light housecleaning but if you're in a place like this who's supposed to be doing the deeper cleaning? It may be an extra service they want you to pay for but they don't dust and there aren't a lot of places I've seen that do dusting, they don't move anything and they aren't going behind anything but I would say it's bare bare bones. I think for what they're paying I think it's a good value, it's at the lower end of the cost range and compared to the prices of other places, it's good. I think the activities are outstanding, they have tons of them and my parents aren't participating in many, they go to happy hour, a little bit of shopping but they have a lot more activities to offer. The transition was a little difficult for my dad, not so much for my mother they didn't want ot be around a bunch of old people (their words, not mine!!) but that was about 2 years ago and overall they really like it.

I would recommend Parkvue Place to others for the their loved ones. They are friendly, have a clean community, with nice rooms and that all stands out to me. The food is enjoyed by my loved one and they always says there are good sized portions. The community is able to do medication management for my loved one. Some of the activities include swimming pool, bus rides, happy hour, movie night, religious services, football games, entertainment and more for the residents to choose from to participate in. The community is very pretty, picturesque, and has a pond. The roads are named after the game of Monopoly. The community is decorated very nicely. The residents are very pleasant and friendly.

Trinity Community wasn’t as nice as another place we looked at, but it was less expensive. The main problem for my loved one was her pets. They're like her kids, so she has to have them with her. Trinity does offer pet care services for those who can't care for them on their own, but it just would have been too expensive to have them provide that necessary help.

Our family had an in person tour and it is a very nice community, but there was nothing available at the time. It did seem a little unorganized, we had trouble finding the person who was supposed to give us the tour.

The rooms were out of date but the community was clean. The staff were the friendliest of all the communities we looked at.

I live at Parkvue Place. The staff is variable. The housekeeping is good. The meals are variable. I chose this place because I needed a nursing home facility on the campus for a later date. I think that the Resident Director is excellent... I can count on her for help.