The Waters Senior Living

I am very happy with the care my mom has received at The Waters. I can't give it 5 stars right now because there are a few issues here and there. We are working through these small items with the nursing director, so we'll see where we end up.

I toured Waters of Eden Prairie during my search for Independent Living for my loved one. This facility was nice! I really like the lady who runs the facility, they had an art program, and the facility was very clean. However, I didn't get a very busy/interactive vibe from the lobby, which I think is really important. It seemed like everyone was in their rooms.

My mother is a resident of The Waters of Edina and her experience overall has been very good. Some of things I would comment on are: the dining room is a bit slow when they bring your food and they were not very clear in the beginning when we wanted to order half a sandwich and we were getting charged for a full sandwich. The Staff overall is very well trained with a few exceptions. The activity calendar is good. I wouldn't call it great. I wish they had more art activities, but I guess in the past that wasn't a big hit there for some reason. Overall, I would recommend this facility to family and friends.

It's clean with lots of activities for the residents. There are great caring people at Waters. Most of the time it is very positive and staff adjust care base on my Mom's needs. For that we are grateful. Sadly I can see it is a struggle to find and retain the quality of staff they are seeking. Overall, my mom is in a good, safe place that is well located so family can visit regularly. The nursing staff are very responsive!

This was a good community during the tour. The staff were very helpful, and responsive. There was no vacancy at the time for my friend.

The staff is very friendly, kind, and patient with my mom. They are also trying to encourage her to participate in the activities. Housekeeping is done once a week. Sometimes my mom could use her bathroom cleaned more often. Overall I am pleased and my mom seems to be adjusting and happy here. I would recommend them to family and friends.

I would recommend, out of the ones I seen this is the best for my loved one.

I would recommend to other families. They have activities such as; card, movies, and outside entertainment. The food is okay.

I picked this community because it had an opening and less residents. We are very happy with, my loved ones care, and the staff has lots of patience.

I had an overall positive impression. The facility seemed clean and new. My loved one's medical needs were just too great for them to meet.

It's expensivve but worth it. It is a very nice community and the staff is very friendly. Overall, it has been a goed experience.

The staff members are so sweet to our loved ones there, they really make them feel comfortable. Right when you walk in it just gives off a great energy and vibe. The food is fine there are no issues with the food, but the dining service is extremely slow at times and they make a ton of mistakes. They do have activities but we wish they just offered up more of a variety. In general we loved The Water of Edina.

The pricing for the care is off the charts expensive. They also charge a $9 fee for meals being delivered to the room which I do not get because my loved ones room is right down the hall. The care is not transparent and the pricing is hard to understand. Other than the pricing, the facility is really great.

We had a really nice tour with Waters of Eden Prairie. The facility was lovely but it was expensive. They required a long stay before being eligible for elderly waiver, so that was why we did not choose them.

I would recommend you check the community out to see if it would a good fit for your loved one. The meals are being delivered to the resident's rooms due to the COVID protocols, currently. The staff communication I believe is pretty good.

We have had a few bumps in the road when it comes to our loved ones medication and the overall communication with the staff but we are working on that with them. Everyone is super friendly and helpful there which we really appreciate it. Our loved one eats in a dining hall that is specific to that floor and seems to have a little less variety of choices then the main dining hall on the first floor. The activities are still a little limited due to covid but based on the experience we have had so far with The Waters we would recommend them to other families.

I would recommend them.

The meals themselves are really good but with the staffing shortage the dining service is slow so sometimes the meals are cold and takes awhile to get delivered. The activities are wonderful.

We chose The Waters because it was the closest to our home and the staff are extremely friendly. The facility is very clean and the food is great. They send a menu every day that you are able to choose from and they are chef prepared meals. Each apartment has its own washer and dryer. Anytime there are any complaints they seem to comply right away. We are going through a bit of a learning curve and they seem to be working on improving things. Overall I would recommend to others looking as long as you can afford them.

Overall my dad is very happy here and he really likes the meals. There has been a few issues with medications and organization of doctors orders and getting that all sorted out with The Waters. I would recommend them to others looking.