678 Snelling Ave S, Saint Paul, MN 55116
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
The facility is nice, and there are staff present most of the time to administer medications. My father was on the "memory care" floor for two years. The staff has high turnover and little training. No dementia specific training. "Memory care" in quotations because they will tell you they are actually "specialty care." Would feel comfortable with sending family here for short term recovery after an injury perhaps, but wouldn't recommend for dementia care due to lack of training and attention to detail. Towards the end my father would get confused and agitated (predictable outcome of dementia) and staff had no plan or training to deal with it. Police were called and my dad was so frightening that he was going to be in trouble or hurt by them. The eventually refused to have him any further, but also refused to reimburse the money we'd already paid for an upcoming month of services.
It is a nice community. There is a high turnover of staff, and they don't follow the instructions. The billing has been inaccurate, and has been frustrating. It is the small things that have added up for us.
I think The Waters of Highland Park is adequate for that kind of care it offers. The room sizes and layout of the community are appropriate. I have had a positive experience at The Waters of Highland Park.
My mother and an aunt have been at the Waters of Highland Park since 2016. They both are receiving excellent care and love the staff. My wife and I visit often and have found everything to be exceedingly well run. When I need to communicate with the staff via email or over the phone every question is answered promptly. We feel fortunate to have chosen them.
The downstairs is absolutely beautiful but once you get on the memory care unit it becomes a fightful nightmare! My loved one was totally neglected we were lied to as a family about cares been given, Dr apt, staff turn around was fast & those who stuck around mostly did the bare minimum. And the simplest request went on answered. I would never advise anyone to move in to their memory care unit.
Staff is not well trained in dealing with an aging population. They complain to the family if the resident shows any signs of dementia the fail to do any follow up. Also very poor follow up for repairs. Took months to get some simple things repaired in the unit. Weekly cleaning services were usually skipped. The units have large kitchens which is a waste of space given the meal service provided. Some units have balconies but the hvac system is so loud you can't enjoy sitting out there. The one place they excel is with there meals which are very good.
The community is very nice and we like the staff that is always willing to help and makes improvements when needed. The community is clean and the menu is really good with a lot of healthy choices. I like that she is active with the other residents. I would recommend this community for good care and value for other families.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.